Product Manual

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FLIRCM72_CM74USERMANUALDocumentIdentifier:CM72_CM74‐en‐US_AA

8. TechnicalSupport

MainWebsite http://www.flir.com/test

TechnicalSupportWebsite http://support.flir.com

TechnicalsupportEmail TMSupport@flir.com

Service/RepairSupportEmail Repair@flir.com

SupportTelephonenumber +1855‐499‐3662option3(toll‐free)

9. Warranties

9.1FLIRGlobalLimitedLifetimeWarranty

AqualifyingFLIRTestandMeasurementproduct(the“Product”)purchasedeitherdirectlyfromFLIRCommercialSystemsInc.

andaffiliates(FLIR)orfromanauthorizedFLIRdistributororresellerthatPurchaserregisterson‐linewithFLIRiseligiblefor

coverageunderFLIR’sLimitedLifetimeWarranty,subjecttothetermsandconditionsin

thisdocument.Thiswarrantyonly

appliestopurchasesofQualifyingProducts(seebelow)purchasedandmanufacturedafterApril1,2015.

PLEASEREADTHISDOCUMENTCAREFULLY;ITCONTAINSIMPORTANTINFORMATIONABOUTTHEPRODUCTSTHATQUALIFY

FORCOVERAGEUNDERTHELIMITEDLIFETIMEWARRANTY,PURCHASER’SOBLIGATIONS,HOWTOACTIVATETHEWARRANTY,

WARRANTYCOVERAGE,

ANDOTHERIMPORTANTTERMS,CONDITIONS,EXCLUSIONSANDDISCLAIMERS.

1.PRODUCTREGISTRATION.ToqualifyforFLIR’sLimitedLifetimeWarranty,PurchasermustfullyregistertheProductdirectly

withFLIRon‐lineathttp://www.flir.comwithinSixty(60)DAYSofthedatetheProductwaspurchasedbythefirstretail

customer(the“PurchaseDate”).Qualifying

PRODUCTSTHATARENOTREGISTEREDON‐LINEWITHINSIXTY(60)DAYSOFTHE

PURCHASEDATEWILLHAVEALIMITEDONEYEARWARRANTYFROMDATEOFPURCHASE.

2.QUALIFYINGPRODUCTS.Uponregistration,TestandMeasurementproductsthatqualifyforcoverageunderFLIR’sLimited

LifetimeWarrantyare:MR7x,CM7x,CM8x,DMxx,VP5x

notincludingaccessorieswhichmayhavetheirownwarranty.

3.WARRANTYPERIODS.ForpurposesofTheLimitedLifetimeWarranty,Lifetimeisdefinedassevenyears(7)aftertheproduct

isnolongermanufactured,ortenyears(10)fromdateofpurchase,whicheverisgreater.ThisWarrantyisonlyapplicableto

the

originalowneroftheProducts.

AnyProductthatisrepairedorreplacedunderwarrantyiscoveredunderthisLimitedLifetimeWarrantyforonehundred

eightydays(180)daysfromthedateofreturnshipmentbyFLIRorfortheremainingdurationoftheapplicableWarranty

Period,whicheverislonger.

4.

LIMITEDWARRANTY.InaccordancewiththetermsandconditionsofthisLimitedLifetimeWarranty,andexceptasexcluded

ordisclaimedinthisdocument,FLIRwarrants,fromthePurchaseDate,thatallfullyregisteredProductswillconformtoFLIR’s

publishedProductspecificationsandbefreefromdefectsinmaterialsandworkmanshipduring

theapplicableWarrantyPeriod.

PURCHASER’SSOLEANDEXCLUSIVEREMEDYUNDERTHISWARRANTY,ATFLIR’SSOLEDISCRETION,ISTHEREPAIROR

REPLACEMENTOFDEFECTIVEPRODUCTSINAMANNER,ANDBYASERVICECENTER,AUTHORIZEDBYFLIR.IFTHISREMEDYIS

ADJUDICATEDTOBEINSUFFICIENT,FLIRSHALLREFUNDPURCHASER’SPAIDPURCHASEPRICE

ANDHAVENOOTHER

OBLIGATIONORLIABILITYTOBUYERWHATSOEVER.

5.WARRANTYEXCLUSIONSANDDISCLAIMERS.FLIRMAKESNOOTHERWARRANTYOFANYKINDWITHRESPECTTOTHE

PRODUCTS.ALLOTHERWARRANTIES,EXPRESSORIMPLIED,INCLUDINGBUTNOTLIMITEDTOIMPLIEDWARRANTIESOF

MERCHANTABILITY,FITNESSFORAPARTICULARPURPOSE(EVENIFPURCHASER

HASNOTIFIEDFLIROFITSINTENDEDUSEFOR

THEPRODUCTS),ANDNON‐INFRINGEMENTAREEXPRESSLYEXCLUDEDFROMTHISAGREEMENT.

THISWARRANTYEXPRESSLYEXCLUDESROUTINEPRODUCTMAINTENANCE,SOFTWAREUPDATES,ANDREPLACEMENTOF