User's Manual Part 1

Table Of Contents
Customer help
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4.1 General
For customer help, visit:
http://support.flir.com
4.2 Submitting a question
To submit a question to the customer help team, you must be a registered user. It only
takes a few minutes to register online. If you only want to search the knowledgebase for
existing questions and answers, you do not need to be a registered user.
When you want to submit a question, make sure that you have the following information
to hand:
The camera model
The camera serial number
The communication protocol, or method, between the camera and your device (for ex-
ample, SD card reader, HDMI, Ethernet, USB, or FireWire)
Device type (PC/Mac/iPhone/iPad/Android device, etc.)
Version of any programs from FLIR Systems
Full name, publication number, and revision number of the manual
4.3 Downloads
On the customer help site you can also download the following, when applicable for the
product:
#T559880; r. AL/45866/46124; en-US
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