Installation and Operation Instructions

Table Of Contents
Connectione
xtremelyslowandorkeepsdroppingout
P
ossiblecausePossiblesolutions
Wirelessperformance
degradesoverdistance
,
soproductsfartheraway
willreceivelessnetwork
bandwidth.Products
installedclosetotheir
maximumwirelessrange
willexperienceslow
connectionspeeds,
signaldropoutsorno
connectionatall.
Movedevicescloser
together.
Interferencebeing
causedbyother
wireless-enabled
devices.
1.Changethehub
’s
wirelesschanneland
retrytheconnection.
Y oucanusefree
wirelessanalyzer
appsonyour
smartphoneortablet
tohelpyouchoose
aless-congested
channel.
2.Switchoffeach
wirelessdevice
inturnuntilyou
haveidentifiedthe
devicecausingthe
interference.
P
ossiblecausePossiblesolutions
Interferencecausedby
otherdevicesthatuse
the2.4GHzfrequency
Seelistbelowofsome
commondevices
thatusethe2.4GHz
frequency:
Microwaveovens
Fluorescentlighting
Cordlessphones/
babymonitors
Motionsensors
S
witchoffeachdevice
inturnuntilyouhave
identifiedthedevice
causingtheinterference,
thenremoveor
repositiontheoffending
device(s)oryourwireless
hub/handset..
Interferencecausedby
electricalandelectronic
devicesandassociated
cablingcouldgenerate
anelectromagneticfield
whichmayinterferewith
thewirelesssignal.
S
witchoffeachitem
inturnuntilyou
haveidentifiedthe
devicecausingthe
interference,then
removeorreposition
theoffendingdevice(s)
oryourwirelesshub/
handset.
Interferencefrom
devicesonothervessels.
Whenincloseproximity
toothervessels,many
otherwirelesssignals
maybepresent;for
example,whenmoored
upinamarina.
1.Changethehub’s
wirelesschanneland
retrytheconnection.
Y oucanusefree
wirelessanalyzer
appsonyour
smartphoneortablet
tohelpyouchoose
alesscongested
channel.
2.Ifpossible,move
yourvesseltoa
locationwithless
wirelesstraffic.
Networkconnectionestablishedbutnodata
P
ossiblecausePossiblesolutions
Connectedtothewrong
network.
Ensurethatyourhandset
isconnectedtothe
correctwirelesshub
.
Devicesoftware
incompatibility
.
Theradio,wirelesshub,
andwirelesshandset
mustallberunning
compatiblesoftware.If
thesoftwareontheradio
andhandsetsisupto
date,thewirelesshub
willupdateautomatically.
Y oucancheckdevice
softwarefromthe
Maintenancemenu:
Menu>Set-up>
Maintenance>About
thisunit.
Toobtaininformation
oncompatiblesoftware
versionsandalsoto
obtainthelatestsoft-
ware,visittheRaymarine
website:www.rayma-
rine.com/software
Itmaybepossiblethat
thedevicehasbecome
defective.
1.Tryupdating
softwaretoa
laterversion,or
tryreinstallingthe
currentsoftware.
2.Contacttechnical
supportforfurther
assistance.
T roubleshooting
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