Installation and Operation Instructions

Table Of Contents
11.
10Wirelesstroubleshooting
(Ray63/73/90/91only)
Beforetroubleshootingproblemswithyourwireless
connection,ensurethatyouhavefollowedtheWireless
locationrequirementsguidanceprovidedinthe
relevantinstallationinstructionsandperformedapower
cycle/rebootofthedevicesyouareexperiencing
problemswith.
Wirelesshandsetnotpoweringup
P
ossiblecausePossiblesolutions
Wirelesshandset’
s
batteryisnotcharged.
1.Ensurethehandset’s
chargingholsteris
correctlyconnected
toa12Vdcpower
supply.
2.Placethehandsetin
thechargingholster.
3.Ensurethebattery
symbolisdisplayed
onthehandset
screen.
Note:Whencharging
averylowor
completelyflat
battery
,itmighttake
sometimeforthe
displaytolightup
onceplacedinthe
cradleandcharging.
Cannotfindnetwork
P
ossiblecausePossiblesolutions
Devicesnotpoweredor
connected.
EnsuretheWirelesshub
isconnectedtotheHub
connectionontheBase
stationandthattheBase
stationispoweredon.
Devicesoutofrangeor
signalbeingblocked.
Movedevicescloser
togetheror,ifpossible
removetheobstructions
andthenre-scan
availablenetworks.
Softwaremismatchon
radio/wirelesshub/
wirelesshandset.
Theradio,wirelesshub,
andwirelesshandset
mustallberunning
compatiblesoftware.If
thesoftwareontheradio
andhandsetsisupto
date,thewirelesshub
willupdateautomatically.
Toobtaininformation
oncompatiblesoftware
versionsandalsoto
obtainthelatestsoft-
ware,visittheRaymarine
website:www.rayma-
rine.com/software
Cannotconnecttohub
P
ossiblecausePossiblesolutions
T
ryingtoconnecttothe
wrongdevice.
Ensureyouaretryingto
connecttothecorrect
device;youcanfind
yourWirelesshub’s
nameusingaWired
handset:(
Menu>Set-up
>Wirelessset-up>
Wirelesshubset-up>
Hubname).
Incorrectpassword.Ensureyouaretrying
toconnectusingthe
correctpassword;you
canfindyourWireless
hub
’spasswordusinga
Wiredhandset:(
Menu>
Set-up>Wirelessset-up
>Wirelesshubset-up>
Password).
Bulkheads,decksand
otherheavystructure
candegradeandeven
blockthewireless
signal.Depending
onthematerialand
itsthickness,itmay
notalwaysbepossible
topassawireless
signalthroughcertain
structures.
1.Tryrepositioningthe
Wirelesshubsothat
heavystructureis
removedfromthe
directline-of-sight
betweenthe
devices,or:
2.UsetheWirelesshub
antennaextension
accessory(A80541)
tomovethewireless
hubtoanareawith
fewerobstacles.
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