Specifications

11.1 Troubleshooting
The troubleshooting information provides possible
causes and corrective action required for common
problems associated with installation and operation of
your product.
Before packing and shipping, all Raymarine products
are subjected to comprehensive testing and quality
assurance programs. If you do experience problems with
your product this section will help you to diagnose and
correct problems in order to restore normal operation.
If after referring to this section you are still having
problems with your product, please refer to the
Technical support section of this manual for useful links
and Raymarine Product Support contact details.
Performing a system reset
Note: Performing a reset will not reset MMSI and
ATIS ID number.
From the Maintenance menu: Menu > Set-up >
Maintenance.
1. Select
System reset.
2. Select
Ye s .
The system is now reset to factory defaults.
Note: Performing the reset will delete all contacts in
your phonebook and reset all user options.
System test
The system test menu can be used to show the status of
the system and connected devices.
The System test menu show the status of the following
system components and connected devices:
GPS
DSC
Battery
Hailer
Remote handset
OK is displayed next to each item that is either
connected or enabled
No is displayed next to items that are either not
connected or disabled.
Checking for RF interference
If you suspect a device may be causing radio frequency
(RF) interference you can use your VHF radio to check.
1. Turn off the suspect device.
2. Tune your VHF radio to a quiet channel such as
Channel 13.
3. Adjust your radio’s Squelch control until the radio
outputs audio noise.
4. Re-adjust your radio’s Squelch control until the audio
is quiet, only slightly above the noise threshold.
5. Turn on the suspect device.
If the radio’s audio noise increases then the device
is causing RF interference.
If there is no change in the radio’s audio noise
then the device is not causing RF interference.
Note: If RF interference is present then it is likely that
both VHF and AIS reception are being degraded by
the device.
Multiple antenna installations
Important additional considerations when installing
multiple antennas.
T
o prevent potential channel interference when
installing two or more VHF radios on the same vessel,
ensure that the antennas are located at least 2.4 m (8 ft.)
away from each other.
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