Specifications
12.1 Raymarine product support
and servicing
Raymarine provides a comprehensive product support
service, as well as warranty, service, and repairs. You
can access these services through the Raymarine
website, telephone, and e-mail.
Product information
If you need to request service or support, please have
the following information to hand:
• Product name.
• Product identity.
• Serial number.
• Software application version.
• System diagrams.
You can obtain this product information using diagnostic
pages of the connected MFD.
Servicing and warranty
Raymarine offers dedicated service departments for
warranty, service, and repairs.
Don’t forget to visit the Raymarine website to
register your product for extended warranty benefits:
http://www.raymarine.co.uk/display/?id=788.
Region
Contact
United Kingdom
(UK), EMEA, and
Asia Pacific
• E-Mail: emea.service@rayma-
rine.com
• Tel: +44 (0)1329 246 932
United States
(US)
• E-Mail: rm-usrepair@flir.com
• Tel: +1 (603) 324 7900
Web support
Please visit the “Support” area of the Raymarine website
for:
• Manuals and Documents — http://www.rayma-
rine.com/manuals
• Technical support forum — http://forum.rayma-
rine.com
• Software updates — http://www.raymarine.com/soft-
ware
Worldwide support
R
egion
Contact
United Kingdom
(UK), EMEA, and
Asia P
acific
• E-Mail: support.uk@rayma-
rine.com
• Tel: +44 (0)1329 246 777
United States
(US)
• E-Mail: support@rayma-
rine.com
• Tel: +1 (603) 324 7900
(Toll -free: +800 539 5539)
Australia and
New Zealand
(Raymarine
subsidiary)
• E-Mail: aus.support@rayma-
rine.com
• Tel: +61 2 8977 0300
France
(Raymarine
subsidiary)
• E-Mail: support.fr@rayma-
rine.com
• Tel: +33 (0)1 46 49 72 30
Germany
(Raymarine
subsidiary)
• E-Mail: support.de@rayma-
rine.com
• Tel: +49 (0)40 237 808 0
Italy
(Raymarine
subsidiary)
• E-Mail: support.it@rayma-
rine.com
• Tel: +39 02 9945 1001
Spain
(Authorized
Raymarine
distributor)
• E-Mail: sat@azimut.es
• Tel: +34 96 2965 102
Netherlands
(Raymarine
subsidiary)
• E-Mail: support.nl@rayma-
rine.com
• Tel: +31 (0)26 3614 905
Region
Contact
Sweden
(Raymarine
subsidiary)
• E-Mail: support.se@rayma-
rine.com
• Tel: +46 (0)317 633 670
Finland
(Raymarine
subsidiary)
• E-Mail: support.fi@rayma-
rine.com
• Tel: +358 (0)207 619 937
Norway
(Raymarine
subsidiary)
• E-Mail: support.no@rayma-
rine.com
• Tel: +47 692 64 600
Denmark
(Raymarine
subsidiary)
• E-Mail: support.dk@rayma-
rine.com
• Tel: +45 437 164 64
Russia
(Authorized
Raymarine
distributor)
• E-Mail: info@mikstmarine.ru
• Tel: +7 495 788 0508
12.2 Viewing product
information
Product information can be found on the S
tartup screen.
1. Power up the radio.
The startup screen is displayed which shows the
model and software version of the product.
Alternatively product information can also be displayed
by selecting
About this unit from the Maintenance
menu:
Menu > Set-up > Maintenance.
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