User Manual Version 1.
Table of Contents Getting Started ...........................................................................................................................................7 What’s in the box ...................................................................................................................................7 What’s in this manual ...........................................................................................................................7 Set up Fitbit Ionic ..................
Turn off the screen ......................................................................................................................... 20 Battery life and charging ................................................................................................................. 20 See your battery level ................................................................................................................... 20 Charge Ionic .....................................................................
Set up notifications ............................................................................................................................ 32 See incoming notifications .............................................................................................................. 33 Manage notifications ......................................................................................................................... 33 Turn off all notifications .................................................
Fitbit Pay .................................................................................................................................................... 55 Add payment cards ........................................................................................................................... 55 Make purchases ................................................................................................................................... 56 Manage Apps .........................................
Return policy and warranty ............................................................................................................ 65 Regulatory & Safety Notices .............................................................................................................. 66 USA: Federal Communications Commission (FCC) statement ........................................ 66 Canada: Industry Canada (IC) statement ..................................................................................
Getting Started Welcome to Fitbit Ionic, the watch designed for your life. Find the guidance to reach your goals with dynamic workouts, built-in GPS, and continuous heart rate tracking. Take a moment to review our complete safety information at http://www.fitbit.com/safety. What’s in the box Your Ionic box includes: Watch with large wristband Charging cable Additional small wristband Ionic’s detachable wristbands come in a variety of colors and materials, sold separately.
Set up Fitbit Ionic For the best experience, use the Fitbit app for iOS, Android, or Windows 10. If you don’t have a smartphone or tablet, you can also use a Bluetooth-enabled Windows 10 PC. Your Fitbit account asks for information such as height, weight, and gender in order to calculate your stride length and to estimate distance, basal metabolic rate, and calorie burn. Your name and average daily step count are visible to other Fitbit users.
2. Search for “Fitbit app”. After you find it, click Free to download the app to your computer. 3. If you’ve never downloaded an app to your computer, you’ll be prompted to create an account with the Windows Store. 4. Click Microsoft account to sign in with your existing Microsoft account. If you don’t already have an account with Microsoft, follow the on-screen instructions to create a new account. 5.
Wear Ionic Place Ionic around your wrist. The side of the watch marked with “fitbit” should be on the bottom of your wrist. If you need to attach the small wristband instead of the large one, or if you purchased an accessory wristband, you’ll find instructions on how to change the wristband in Change the wristband.
reading, try relaxing your wrist and staying still briefly (about 10 seconds). Then you should see a heart-rate reading. Wrist For greater accuracy and ease of use, Ionic needs to know if you wear it on your dominant or non-dominant hand. Your dominant hand is the one you use for writing and eating. If you decide to move Ionic to the other wrist, change the Wrist setting in the Fitbit app.
Basics Learn how to manage Ionic’s settings, set a personal PIN code, change the wristband, navigate the screen, charge your watch, and more. Adjust settings Manage basic settings including brightness, heart rate, and paired Bluetooth devices directly on your watch. Open the Settings app ( it. Swipe up to see the full list of settings.
To turn notifications off so that you don’t receive them during exercise and sleep, tap Notifications and then tap During Exercise or During Sleep to adjust the setting. Notifications Access Shortcuts From the clock, swipe right to the shortcuts screen to adjust the display and notifications settings or check your watch’s battery level. If Fitbit Flyer is connected to Ionic, the headphones’ battery level appears in the top right corner.
Turn on device lock To help keep your Fitbit watch secure, turn on device lock in the Fitbit app, which prompts you to enter a personal 4-digit PIN code to unlock your watch. If you set up Fitbit Pay to make contactless payments from your watch, device lock is turned on automatically and you’re required to set a code. If you don’t use Fitbit Pay, device lock is optional. Turn on device lock or reset your PIN code in the Fitbit app: From the Fitbit app dashboard, tap or click the Account icon ( Device Lock.
1. Turn Ionic over and find the band latches—there’s one on each end where the band meets the frame. 2. To release the latch, press down on the flat metal button on the strap. 3. Gently pull the band away from the watch to release it. 4. Repeat on the other side. If you’re having trouble removing the band or if it feels stuck, gently move the band back and forth to release it. Attach a wristband To attach a wristband, press it into the end of the watch until you feel it snap into place.
Navigate Ionic Ionic has a touch screen with a colored LCD and three buttons: back, top, and bottom. Navigate Ionic by swiping side to side and up and down or by pressing the buttons. Basic navigation The home screen is the clock. On the clock: • • • Swipe up to see notifications. Swipe down to control music. Swipe right to see the shortcuts screen.
• Swipe left to scroll through the apps installed on your watch. Depending on the clock face you choose, you can also tap the clock screen to scroll through your daily stats which are explained in Automatic Tracking. To open an app, swipe to find the app and then tap it. For more information on how to manage apps, see help.fitbit.com.
Shortcuts to Fitbit Pay, music control, and notifications Press and hold the buttons on Ionic for a faster way to use Fitbit Pay, control music, and see notifications. Ionic displays notifications as they come in and also saves them so you can check later.
To scroll through notifications, press and hold the bottom button: Shortcuts to your favorite apps Press the buttons on Ionic for quick access to your favorite apps. To access these shortcuts, Ionic must be on the clock screen. The buttons are mapped as follows: • Top button—opens the app located in the top left of the first app screen. If • you haven’t reordered your apps, the Today app ( ) opens. Bottom button—opens the app located in the bottom left of the first app screen.
Turn off the screen To turn off Ionic’s screen when not in use, briefly cover the watch face with your opposite hand. Battery life and charging A fully charged Ionic has a battery life of 4+ days. Battery life and charge cycles vary with use and other factors; actual results will vary.
If your battery is low (less than 24 hours remaining), Ionic alerts you with the red battery indicator. If your battery is critically low (less than 4 hours remaining), the red battery indicator flashes. Low battery Wi-Fi won’t work on Ionic when the battery is below approximately 25%. Charge Ionic To charge your watch: 1. Plug the charging cable into the USB port on your computer or a UL-certified USB wall charger. 2.
Charging fully takes up to 2 hours. While the watch charges, you can tap the screen or press any button to check the battery level. Battery is charging Care for your watch It’s important to clean and dry Ionic regularly. For instructions and more information, see http://www.fitbit.com/productcare.
Clock Faces Ionic comes with a variety of clock faces so you can customize the look of your watch and track the stats that matter most. Change your clock face in the Fitbit app. For more information on clock faces, see help.fitbit.com.
Timekeeping To wake you up in the morning or alert you at a certain time of day, you can set up to 8 silent alarms that gently vibrate at the time chosen. Set an alarm to go off every day or on particular days. You can also time events with the stopwatch or set a countdown timer. Set a silent alarm Set, manage, and delete silent alarms directly on your watch’s screen in the Alarms app ( ). You can also manage alarms in the Fitbit app or fitbit.com dashboard.
Dismiss or snooze a silent alarm When your silent alarm goes off, the watch flashes and vibrates. To dismiss the alarm, tap the check mark or press the bottom button. To snooze the alarm for 9 minutes, tap the ZZZ icon or press the top button. Tap snooze as many times as you like. Ionic goes into snooze mode automatically if you ignore the alarm for more than 1 minute. Time events with the stopwatch To use the stopwatch: 1. 2. 3. 4. 5. On Ionic, open the Timer app ( ).
1. 2. 3. 4. 5. On Ionic, open the Timer app ( ). If you used the stopwatch previously, tap the hourglass icon at the top. Tap the screen and then scroll to set the timer. Press the back button to return to the countdown screen. Tap the play button to start. Ionic flashes and vibrates when the time allotted is done. 6. Tap the check mark icon or press the bottom button to stop the alert. Note that the stopwatch and countdown timer can run at the same time.
Automatic Tracking Ionic continuously tracks a variety of stats whenever you wear it, including hourly activity and heart rate. Ionic also tracks your exercise and sleep automatically. The information is transferred to your dashboard every time you sync your watch.
To change the order of the daily stats tiles in the Today app, press and hold a tile until it’s selected and then drag it to a new location. Find other information Ionic captures on your Fitbit dashboard such as: • • • Your sleep history, including hours slept and sleep stages The hours of your day that you were stationary vs. active (walked at least 250 steps) Your exercise history and progress towards a weekly exercise goal All Ionic stats except sleep reset at midnight to begin a new day.
If you haven’t walked at least 250 steps in a given hour, at 10 minutes before the hour you’ll feel a vibration reminding you to walk. When you meet the 250-step goal after receiving a reminder, you’ll feel a second vibration and see a congratulatory message. For more information on hourly activity, including how to customize the hours you receive reminders, see help.fitbit.com.
Set a sleep goal By default, you have a sleep goal of 8 hours of sleep per night. Customize this goal to meet your needs. For more information about your sleep goal, including how to change it, see help.fitbit.com. Set a bedtime reminder The Fitbit dashboard can recommend consistent bedtimes and wake times to help you improve the consistency of your sleep cycle. You can choose to be reminded nightly when it’s time to start getting ready for bed.
To adjust the Heart Rate setting, open the Settings app ( ) on Ionic > Heart Rate. Note that the green LED on the back of Ionic continues to flash even if you turn off Hear Rate tracking.
Notifications Over 200 different iOS, Android, and Windows phones can send call, text, calendar, and other types of notifications to your watch. Keep in mind the phone and watch must be within 30 feet of each other to receive notifications. If you’re not sure whether your phone is compatible with this feature, go to http://www.fitbit.com/devices. Calendar requirements For calendar events, Ionic shows the title, location, and time of the event in addition to any details you’ve entered.
4. Tap Notifications > Ionic in the top left corner to return to device settings, which syncs your watch to complete the setup. For detailed instructions on how to set up notifications, see help.fitbit.com. See incoming notifications When your phone and Ionic are within range, a notification causes the watch to vibrate. If you don’t read the notification when it arrives, you can check it later (swipe up on the clock screen or press and hold the bottom button).
• • • • On the clock, swipe up to see your notifications and tap any notification to expand it. To delete a notification, open it and swipe right. To delete all notifications at once, swipe down to the bottom of your notifications and tap Clear All. To turn off all notifications from a third-party app, press and hold a notification from that app and tap Off. To turn notifications on, press and hold a notification and tap On or open the Fitbit app and find the specific app under Notifications.
The caller’s name appears if that person is in your contacts list; otherwise you’ll see a phone number.
Fitness and Health With Ionic, you can track activity through the Exercise app ( guided workouts with the Fitbit Coach app ( ) and complete ) right on your wrist. Start a personalized deep breathing session in the Relax app ( ) when you want to find moments of calm throughout the day. When you use Ionic with the Fitbit app, you can also share your activity with friends and family to help you stay on track, see how your overall fitness level compares to your peers, and much more.
4. Tap the play icon or press the bottom button to begin tracking your exercise. Ionic shows 3 real-time stats of your choice. Swipe the middle stat to scroll through your real-time stats. You can adjust the stats you see in the settings for each exercise. For more details, see Customize your exercise settings. 5. When you’re done with your workout or want to pause, press the bottom button. 6. When prompted, confirm you want to end the workout. 7. Press the top button to see your workout summary. 8.
Exercise Run Hike Available stats (during exercise) ● ● ● Distance (top stat) Pace (middle stat) Elapsed time (bottom stat) ● ● ● Distance (top stat) Speed (middle stat) Elapsed time (bottom stat) ● Interval name [Move or Rest] (top stat) Current/total intervals (middle stat) Total time remaining (bottom stat) Walk Bike (outdoor) Interval Timer ● ● Golf Elliptical Treadmill ● ● ● Calories burned (top stat) Distance (middle stat) Elapsed time (bottom stat) ● ● ● Calories burned (top stat) Hea
Workout ● ● ● Swim Lengths (top stat) Distance (middle stat) Elapsed time (bottom stat) Customize your exercise settings Customize various settings for each exercise type right on your watch. For example, you can choose to turn GPS on or off, automatically pause an activity when you stop moving (known as Auto-Pause), receive alerts when you reach certain milestones during your workout (known as cues), and track runs with GPS automatically without opening the Exercise app (known as Run Detect).
5. When you’re done, press the back button to return to the exercise screen and then press the play icon to start the workout. Check your workout summary After you complete a workout, Ionic shows a summary of your stats. Run summary Sync your tracker to save the workout in your exercise history. There you can find additional stats and see your route and elevation climbed if you used GPS. The chart below shows the stats you see on your screen after you complete a specific exercise.
Interval Timer Golf Elliptical Treadmill Stair climber ● Elevation gain ● ● ● ● ● Calories burned Heart rate (average) Heart rate (max) Distance (if greater than zero) Elapsed time ● ● ● ● ● ● ● ● Elapsed time Distance Speed (average) Speed (max) Heart rate (average) Heart rate (max) Calories burned Steps ● ● ● ● ● ● Elapsed time Steps Heart rate (average) Heart rate (max) Calories burned Distance ● ● ● ● Elapsed time Heart rate (average) Heart rate (max) Calories burned ● ● ● ● ● Elapsed time
Check your heart rate Heart-rate zones help you target the training intensity of your choice. Ionic shows your current zone and progress toward your maximum heart rate next to your heartrate reading. On your Fitbit dashboard, you can see your time spent in zones during a particular day or exercise. Three zones based on American Heart Association recommendations are available by default, or you can create a custom zone if you have a specific heart rate you’re targeting.
Peak Greater than 85% of your maximum heart rate. High-intensity exercise zone. This zone is for short intense sessions that improve performance and speed. Note that the heart-rate value appears gray if your watch is searching for a stronger reading. Custom heart-rate zones Instead of using the default heart-rate zones, you can set a custom zone or a custom max heart rate if you have a specific target in mind.
During a workout, you can play music through the Music app ( ) or Pandora app ( ) on your watch or control music playing on your phone. To do so, first open the Music or Pandora app and choose a playlist. Then go back to the Fitbit Coach app and start a workout. Note that you need to pair a Bluetooth audio device such as headphones or a speaker to Ionic to hear music stored on your watch. For details on how to play music with Ionic, see Music and Podcasts.
2. The 2-minute session is the first option. Tap the gear icon ( ) to choose the 5-minute session or turn off the optional vibration. Then press the back button to return to the Relax screen. 3. Tap the play symbol to start the session and follow the on-screen instructions.
Music and Podcasts Store your favorite playlists on Ionic and then listen to music and podcasts with Bluetooth headphones or another audio device without needing your phone. For instructions on how to pair a Bluetooth audio device to Ionic, see Pair Bluetooth Audio Devices. Pandora on Ionic (United States only) With the Pandora app ( ) for Ionic, you can download up to 3 of your mostplayed Pandora stations or popular curated Workout stations directly to your watch.
4. Follow the on-screen instructions to log into your Pandora account. If you don’t have a paid Pandora subscription, upgrade your existing account or create a new account and then return to the Fitbit app to complete the setup. 5. In the Fitbit app, choose to auto-sync up to 3 of your most-played Pandora stations or manually select up to 3 Workout stations. If you have Thumbprint Radio on your Pandora account, it also downloads to your watch regardless of which option you choose. 6.
If you use iTunes, make sure you approve the app to share playlists with your watch: Open iTunes on your computer > Edit > Preferences > Advanced > Share iTunes Library XML with other applications > OK. Install the Fitbit app If you haven’t already done so, install the Fitbit app on your computer: 1. Click the Start button on your PC and open the Windows Store (called Store). 2. Search for “Fitbit app” and when you find it click Free to download the app.
5. Wait a few moments for Ionic to connect. 6. When prompted, follow the on-screen instructions on your computer to choose the playlists you want to download to your watch. After you choose a playlist, the download starts automatically. 7. After the download is complete, pair Bluetooth headphones or another Bluetooth audio device to Ionic and open the Music app ( playlists. ) to listen to your For more information about how to manage your playlists on Ionic, see help.fitbit.com.
Install Fitbit Connect Install a free software application called Fitbit Connect that lets you download music from your iTunes Library to Ionic. 1. 2. 3. 4. On your Mac, go to http://www.fitbit.com/setup. Scroll down and click the option to Download for Mac. Double-click Install Fitbit Connect.pkg. The Fitbit Connect installer opens. Click Continue to move through the installer. Download your playlists 1. Plug your watch into the charger. 2.
Control music Control music and podcasts playing on Ionic or on your phone, or change the Bluetooth audio ouput device. Control music on Ionic or change the output device 1. Press and hold the top button or tap the screen while music is playing. 2. Play or pause the track or tap the arrow in the top right to skip to the next track. 3. To open additional controls, tap the 3 dots (...) in the top left corner. 4. With the additional controls, adjust the volume and change the audio device.
6. Press the back button to return to the track listing or an app. Control music and audio playing on your phone 1. If you have an Android or Windows 10 phone, turn on Bluetooth Classic to control music on your phone. To do so, open the Settings app ( ) on Ionic > Bluetooth > Bluetooth Classic > Pair. 2. From any screen, press and hold the top button or swipe down from the top of the screen. You may see the current track playing or the most recently played track. 3.
Connect Bluetooth Audio Devices Connect up to 8 Bluetooth audio devices with Ionic, including Fitbit Flyer headphones, to listen to playlists on your watch. When you add a new Bluetooth audio device for the first time, make sure both the device and Ionic are in pairing mode. To pair a new Bluetooth audio device: 1. Start by activating pairing mode on your Bluetooth headphones, speaker, or other audio device. 2. On Ionic, open the Settings app ( ) and then scroll down and tap Bluetooth. 3.
When Fitbit Flyer is connected to Ionic, you can check the battery levels for both devices on your watch’s shortcuts screen (swipe right from the clock). If you connected a different Bluetooth audio device to Ionic, you may be able to see the battery level on the shortcuts screen depending on the device.
Fitbit Pay Ionic includes a built-in NFC chip, which lets you use your credit and debit cards on your watch. Start by setting up Fitbit Pay in the Wallet section of the Fitbit app. Then make purchases in stores that accept contactless payments from your watch—even when you’re traveling internationally. We’re constantly adding new locations and card issuers to our list of partners. To see if your payment card works with Fitbit Pay, see help.fitbit.com.
4. After you add a card, follow the on-screen instructions to turn on notifications for your phone (if you haven’t already done so) to complete the setup. You can add up to 6 payment cards to the Wallet and choose 1 card to use on Ionic. Make purchases Make purchases with Fitbit Pay at any store that accepts contactless payments. To determine if the store accepts Fitbit Pay, look for the symbol below on the payment terminal: To pay with Ionic: All customers except those in Australia: 1.
3. After your card appears on the screen, hold your wrist near the payment terminal. When the payment succeeds, your watch vibrates and you’ll see a confirmation on the screen. If the payment terminal doesn’t recognize Fitbit Pay, make sure the watch face is near the reader and that the cashier knows you’re using a contactless payment. Customers in Australia: 1. If you have a credit or debit card from an Australian bank, hold your watch near the payment terminal to pay.
Manage Apps The Fitbit App Gallery offers apps for Ionic to meet a variety of health, fitness, timekeeping, and everyday needs. All of your apps are organized in groups of 4 per screen. Some apps on Ionic require your paired phone, while other apps for key functions are designed to be used without needing your phone nearby. For more details, see Use Ionic without your phone. Fitbit App Gallery Accessed through the Fitbit app, the Fitbit App Gallery is where you find and install apps for Ionic.
4. Tap or click the app > Remove. Update Apps Apps on Ionic update automatically over Bluetooth or Wi-Fi as needed. Ionic searches for updates when plugged into the charger and in range of your Wi-Fi network. When an update is in progress over Wi-Fi, the download icon ( on the shortcuts screen. ) appears For more information about how to manage the apps on your watch, see help.fitbit.com.
Firmware Updates We occasionally make free feature enhancements and product improvements available through firmware updates. We recommend keeping Ionic up to date. Updating Ionic can take an hour or longer and may be demanding on the battery. For this reason, we recommend plugging your watch into the charger before starting the update. When a firmware update is available you’ll see a notification in the Fitbit app prompting you to update.
Troubleshooting If your watch is not working properly, review our troubleshooting guidance below. Visit help.fitbit.com for more information. Heart-rate signal missing Ionic continuously tracks your heart rate while you’re exercising and throughout the day. Occasionally, the heart rate on your watch may have difficulty finding a good signal. When this happens, you’ll see dashed lines where your current heart rate usually appears.
Can’t connect to Wi-Fi If Ionic can’t connect to Wi-Fi, first make sure that you’re attempting to connect your watch to a compatible network. For best results, use your home or work Wi-Fi network. Ionic can’t connect to 5GHz Wi-Fi, WPA enterprise, or public networks that require logins, subscriptions, or profiles. For a list of compatible network types, see Connect to Wi-Fi. After verifying the network is compatible, restart your watch and then try connecting to Wi-Fi again.
Factory Reset Factory reset Ionic to erase apps and all personal data from the device, including credit and debit cards you added for Fitbit Pay. If you want to give Ionic to another person or wish to return it for a refund, first complete a factory reset: On Ionic, open the Settings app ( ) > About > Factory Reset.
General Info & Specifications Sensors Fitbit Ionic contains the following sensors and motors: • • • • • • A MEMS 3-axis accelerometer, which tracks your motion patterns An altimeter, which tracks altitude changes A GPS receiver with GLONASS, which tracks your location during a workout An optical heart-rate tracker Ambient light sensor Temperature sensor Materials The wristband that comes with Ionic is made of a flexible, durable elastomer material similar to that used in many sports watches.
Display Ionic has a color LCD display. Wristband size Wristband sizes are shown below. Note that accessory wristbands sold separately may vary slightly. Small wristband Fits a wrist between 5.5 and 6.7 inches in circumference Large wristband Fits a wrist between 6.7 and 8.
Regulatory & Safety Notices Model Name: FB503 USA: Federal Communications Commission (FCC) statement Notice to the User: The FCC and Industry Canada IDs can also be viewed on your device. To view content: • Tap Settings > About > Regulatory Info. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference and 2.
Canada: Industry Canada (IC) statement Notice to the User: The FCC and Industry Canada IDs can also be viewed on your device. To view content: • Tap Settings > About > Regulatory Info. This device meets the IC requirements for RF exposure in public or uncontrolled environments.
Dichiarazione di conformità UE semplificata Fitbit, Inc. dichiara che il tipo di apparecchiatura radio Modello FB503 è conforme alla Direttiva 2014/53/UE. Il testo completo della dichiarazione di conformità UE è disponibile al seguente indirizzo Internet:www.fitbit.com/safety. Vereinfachte EU-Konformitätserklärung Fitbit, Inc. erklärt hiermit, dass die Funkgerättypen Modell FB503 die Richtlinie 2014/53/EU erfüllen.
China Notice to the User: Regulatory content for this region can also be viewed on your device. To view the content: • Tap Settings > About > Regulatory Info. Japan Notice to the User: Regulatory content for this region can also be viewed on your device. To view the content: • Tap Settings > About > Regulatory Info.
Oman OMAN-TRA/TA-R/4605/17 D090258 Philippines Serbia И 005 17 70
Singapore South Africa Notice to the User: Regulatory content for this region can also be viewed on your device. To view the content: • Tap Settings > About > Regulatory Info. South Korea Notice to the User: Regulatory content for this region can also be viewed on your device. To view the content: • Tap Settings > About > Regulatory Info. 클래스 B 장치 (가정 사용을위한 방송 통신 기기) : EMC 등록 주로 가정용 (B 급)으로하고, 모든 지역에서 사용할 수 있습니다 얻을이 장치.
Taiwan Notice to the User: Regulatory content for this region can also be viewed on your device. To view the content: • Tap Settings > About > Regulatory Info. Fitbit Model FB503 CCAJ17LP4710T8 Article 12 Without permission, any company, firm or user shall not alter the frequency, increase the power, or change the characteristics and functions of the original design of the certified lower power frequency electric machinery.
electric wave radiation electric machineries and equipment for legal communications or industrial and scientific applications. United Arab Emirates TRA Registered No.: ER56752/17 Dealer No.
©2017 Fitbit, Inc. All rights reserved. Fitbit and the Fitbit logo are trademarks or registered trademarks of Fitbit in the US and other countries. A more complete list of Fitbit trademarks can be found at http://www.fitbit.com/legal/trademark-list. Thirdparty trademarks mentioned are the property of their respective owners.
