Manual
Limited Product Warranty
Limited Product Warranty
Fitbit, Inc. ("Fitbit") warrants to the original purchaser that your Fitbit electronic device (the
"Product") shall be free from defects in materials and workmanship under normal use for a
period of one (1) year from the date of purchase, except that if you reside in the European
Economic Area (EEA) and you purchased your Fitbit product in the EEA, the warranty period is
two (2) years from the date of purchase (the "Warranty Period").
Fitbit does not warrant that the operation of the Product will be uninterrupted or error-free. Fitbit
is not responsible for damage arising from failure to follow instructions relating to the Product's
use.
This Limited Warranty does not cover software embedded in the Product and the services
provided by Fitbit to owners of the Product. Refer to the license agreement accompanying the
software and the Fitbit services terms of use for details of your rights with respect to their use.
Remedies
If a hardware defect arises and a valid claim is received by Fitbit within the Warranty Period,
Fitbit will, at its option and to the extent permitted by law, either (1) repair the Product at no
charge, using new or refurbished replacement parts or (2) replace the Product with a new or
refurbished Product. In the event of a defect, to the extent permitted by law, these are your sole
and exclusive remedies. Shipping and handling charges may apply except where prohibited by
applicable law. This Limited Warranty is valid only in the jurisdictions where the Products are
sold by Fitbit itself or through its authorized reseller or agent, and is valid to the extent permitted
by the applicable laws of such jurisdictions. Any replacement hardware product will be
warranted for the remainder of the original warranty period or thirty (30) days, whichever is
longer, or for any additional period of time that may be applicable in your jurisdiction.
How to Obtain Warranty Service
To obtain warranty service, you must deliver the Product, in either its original packaging or
packaging providing an equal degree of protection, to the address specified by Fitbit. In
accordance with applicable law, Fitbit may require that you furnish proof of purchase details
and/or comply with registration requirements before receiving warranty service. It is your
responsibility to backup any data, software, or other materials you may have stored or preserved
on the Product. It is likely that such data, software, or other materials will be lost or reformatted
during service, and Fitbit will not be responsible for any such damage or loss. For specific
instructions on how to obtain warranty service on your Product, visit the Fitbit website
(www.fitbit.com/help).
Exclusions and Limitations