Use and Care Guide
47
TROUBLESHOOTING
EN
Ice & Water models only
PROBLEM POSSIBLE CAUSES WHAT TO DO
Automatic ice 
maker does 
notwork.
Ice maker has not been turned on. Switch on ice maker.
Bin is in the wrong way or there 
is no bin in place.
Place bin so scoop is on the 
right side.
Ice bin sits directly under ice 
maker on top left side of freezer.
Water supply turned off or not 
connected.
Connect water supply.
Freezer compartment not working. Contact Customer Care.
Water pressure too low. Check water pressure.
Water line kinked/squashed. Check water line for kinks/
squashing.
Filter clogged. Water filter may need replacing.
Ice cubes have 
odor/taste.
Unsealed packages may be 
transmitting odor/taste.
Old cubes need to be discarded.
Ensure food packaging is sealed.
Interior of freezer needs 
cleaning.
Ice storage bin needs to be 
emptied and washed.
Clean refrigerator. 
Poor taste from incoming water. Filter may need changing.
A new filter may need to be 
installed.
Force 2 – 3 ice tray flips.
Slow ice cube 
freezing.
Door may have been left ajar. Close door.
Freezer compartment too warm. Turn temperature to a colder 
setting.
Warm spot on 
central door 
seal. (French 
door models 
only)
You may feel a warm spot 
at times on the central seal 
between the two refrigerator 
doors.
This is perfectly normal and is 
part of the normal refrigerator 
operation.










