Use and Care Guide

34
TROUBLESHOOTING
All models
PROBLEM POSSIBLE CAUSES WHAT TO DO
Automatic ice
maker does
notwork.
Ice maker has not been
turned on.
Switch on ice maker, see ‘Using
your ice maker’ section.
Water supply turned off or
not connected.
Connect water supply.
Freezer compartment not
working.
Contact Customer Care Center.
Water pressure too low. Check water pressure.
Water line kinked/squashed. Check water line for kinks/squashing.
Filter clogged. Water filter may need replacing.
Ice cubes stick in ice bin. Remove ice storage bin, loosen
cubes and remove clumped ice.
Replace ice storage bin.
Ice cubes taste
tainted.
Unsealed packages may be
transmitting odor/taste.
Discard ice cubes and clean ice
storage bin. See ‘Cleaning Care –
Interior’ section.
Wrap or cover strong smelling foods.
Poor taste from incoming
water.
Replace filter cartridge (product
parts and accessories can be
purchased through our Customer
Care Center (part number: 839041).
Slow ice cube
freezing.
Door may have been left ajar. Close door.
Freezer compartment set
too warm.
Turn temperature to a colder setting.
See ‘Operating instructions’ section.
Wet ice/
iceclumping.
Low water pressure. Check water pressure.
Filter blocked. Replace filter cartridge, see ‘Water
filter’ section.
Long freezer door openings. Gently tap ice to unstick or, if large
clumps occur, empty ice bin and
make new ice.
High ambient temperature.
Ice bin left out of freezer
compartment for a length
of time.
Ice will stick together over
time.
Ice buildup
inside freezer
compartment.
Freezer door not closing
tightly.
Arrange items in freezer so door
can close tightly.
Check and clean door gasket seal.
Small or large ice
cubes.
Insufficient or excessive
water pressure.
Check water pressure.