Use and Care Guide

32
TROUBLESHOOTING
If there is a problem with your appliance, please check the following points before
contacting your local Fisher & Paykel Authorized Service Agent or the Customer Care
Center.
Product parts and accessories can be purchased through Fisher & Paykel Customer
Care Center or online at www.fisherpaykel.com (this service is available to selected
markets only).
All models
PROBLEM POSSIBLE CAUSES WHAT TO DO
Appliance does
not operate.
No electricity at power
outlet.
Check that the plug is correctly
connected and power switched on.
Check another appliance at the same
outlet.
Check house fuse.
Light not
working.
Light not functioning. The LED light cannot be serviced by the
user. Contact your Fisher & Paykel Dealer
or Fisher & Paykel Authorized Service
Agent.
Refrigerator not working. Check refrigerator is turned on at the
wall or at the isolating switch.
Motor operates
for long
periods.
Hot weather. Minimize door openings to allow
temperature to stabilize.
Frequent door openings.
Large amount of food
recentlyadded.
Temperature control set
too low.
See ‘Operating instructions’ section.
Doors not sealing
properly.
Check that cabinet is level and gasket
seals are clean. See ‘Cleaning Care –
Exterior’ section.
Storage
compartments
too warm.
Temperature setting not
correct.
See ‘Operating instructions’ section.
Frequent door openings. Minimize door openings to allow
temperature to stabilize.
Large amount of food
recentlyadded.
Food freezing
in the fridge
compartment.
Temperature setting not
correct.
See ‘Operating instructions’ section.
Food placed directly in
front of air outlets.
Move chill sensitive foods away from the
center back of the shelves.