Use and Care Guide
33
TROUBLESHOOTING
All models
PROBLEM POSSIBLE CAUSES WHAT TO DO
Unfamiliar noises. Cabinet not stable or level. See ‘Installation instructions’ 
booklet.
Freezer is defrosting. This is normal.
Ice maker sounds. Normal ice maker operation. See ‘User warnings and sounds’ 
section.
Fault icon 
illuminates on the 
internal control 
panel and an 
alarm sounds 
when the fresh 
food compartment 
door is opened.
– Count the number of beeps 
made, and record the number 
andsequence of temperature 
lightsdisplayed on the internal 
control panel.
Contact Customer Care Center.
Water in the 
vegetable bins.
Condensation is formed by 
the water produced by fruit 
and vegetables.
A small amount of condensation is 
beneficial for fruit and vegetable 
storage.
Wipe out water with a cloth.
Exterior of cabinet 
is warm.
Note: This is normal.
Condensation 
on outside of 
refrigerator/
freezer.
Not unusual during periods 
of high humidity.
Wipe dry.
Condensation 
inside fridge 
compartment.
Frequent or long door 
openings.
Minimize door openings.
Door gasket leaking. Check that gasket is sitting flat and 
sealing tightly.
Not unusual during periods 
of high humidity.
Wipe dry.
Tray/bin does not 
slide in and out 
evenly.
Packaging trapped. Check to ensure no food or 
packaging is trapped behind the 
tray/bin.
Excessive gasket 
noise.
May be due to a build up of 
dirt and/or grime. 
See ‘Cleaning Care – Exterior’ 
section.
Door not closing.  An obstruction is blocking 
door closing.
Move obstruction.










