Manual

32
TROUBLESHOOTING
Ice & Water models only
PROBLEM POSSIBLE CAUSES WHAT TO DO
Automatic ice
maker does
notwork.
Ice maker has not been
turned on.
Switch on ice maker, see ‘Using your
ice maker’ section.
Water supply turned off or
not connected.
Connect water supply.
Freezer compartment not
working.
Contact Customer Care Center.
Water pressure too low. Check water pressure.
Water line kinked/squashed. Check water line for kinks/squashing.
Filter clogged. Water filter may need replacing.
Ice cubes stick in ice bin. Remove ice bin, loosen cubes and
remove clumped ice. Refit ice box.
Ice cubes taste
tainted.
Unsealed packages may be
transmitting odor/taste.
Discard ice cubes and clean ice
storage bin. See ‘Cleaning Care’
section.
Wrap or cover strong smelling foods.
Poor taste from incoming
water.
Replacement filter cartridges can be
purchased online from fisherpaykel.com
or by calling Fisher & Paykel Customer
Care.
Slow ice cube
freezing.
Door may have been left
ajar.
Close door.
Freezer compartment set
too warm.
Turn temperature to a colder setting.
(See ‘Operating instructions’ section).
Wet ice/
iceclumping.
Low water pressure. Check water pressure.
Filter blocked. Replace filter cartridge. Replacement
filter cartridges can be purchased
online from fisherpaykel.com or by
calling Fisher & Paykel Customer Care.
Instructions on how to install your
replacement water filter are provided
with the filter.
Long freezer door
openings.
Gently tap ice to unstick or, if large
clumps occur, empty ice bin and make
new ice.
High ambient temperature.
Ice bin left out of freezer
compartment for a length
of time.
Ice will stick together over
time.