User Guide

38
TROUBLESHOOTING
If there is a problem with your oven, please check the following points before contacting
your local Fisher & Paykel trained and supported service technician or the Customer Care
Centre.
PROBLEM POSSIBLE CAUSES WHAT TO DO
The oven does not work
(no heating).
No power supply (oven light and
dial halos do not come on)
Ensure the circuit breaker hasn’t
tripped and there is no power
outage in your area. If there is a
power outage, you cannot use the
oven until power is restored.
No gas supply The supply to the house may be
faulty or there may be an outage.
Contact your local gas supplier.
One of the oven lights
does not come on, but the
oven works.
The oven light bulb(s) have
blown
Replace the light bulb(s). See 'Care
and cleaning' for instructions.
The light bulb is loose Ensure bulb is secure See 'Care
and cleaning' for instructions.
The oven is not heating. The door is not properly closed or
it is opened too frequently during
cooking
The heating elements are disabled
while the door is open. Ensure the
door is properly closed and avoid
opening it during cooking.
A glass pane in the
oven door has cracked,
chipped, or shattered.
Incorrect cleaning or the edge of
the glass hitting against something
You must NOT use the oven.
Contact a Fisher & Paykel trained
and supported service technician
or Customer Care.
I can feel hot air blowing
out of the vents after I
have turned the oven off.
This is normal For safety reasons the cooling fans
will continue to run even when you
have turned the oven off. The fans
will switch off automatically.
Steam coming from vents
at the back of the range.
Moisture from food evaporating
during cooking
This is normal, especially if you are
cooking large quantities of food.
The oven fan comes on
when I select a function
that does not use a fan
(eg BAKE).
This is normal. The fan comes on
while the oven is preheating. It
may turn off when the oven has
reached the set temperature
The oven fan comes on
when I select a function
that does not use a fan
(eg
BAKE).
When heating from cold, your
oven is designed to initially heat
to a temperature higher than what
is set
General