User Guide
Table Of Contents
35
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSES WHAT TO DO
Wet ice/ 
iceclumping.
Low water pressure.  Check water pressure.
Filter blocked. Replace filter.
Long freezer door openings. Gently tap ice with scoop to 
unstick or, if large clumps occur, 
empty ice bin and make new ice.
High ambient temperature.
Ice bin left out of freezer 
compartment for a length of time.
Ice will stick together over time.
Filter warning 
light 
 is 
flashing.
Filter needs replacing. Replace filter as soon as possible.
Ice buildup 
inside freezer 
compartment.
Freezer door not closing tightly. Arrange items in freezer so door 
can close tightly.
Check and clean door gasket seal.
Ice maker makes 
unfamiliar 
sounds or seems 
too loud.
Normal ice maker operation. Refer to section ‘ActiveSmart™ 
sounds’.
Ice boost 
function not 
increasing 
rate of ice 
production.
Ambient temperature very warm. Minimise door openings.
Refrigerator is in high usage.










