Installation Guide

Cooktop fault codes

Error codes on the cooking zones display

Error code Example What to do

Er20, Er31

or Er47

display

not operative

1 Switch off the cooker and disconnect it from the

mains.

2 Wait for about 1 minute, then reconnect the

cooker and turn on the cooking zones.

3 Wait for about 1 minute and if the error message

does not appear again the cooking zones can be

used.

4 If the problem continues make a note of the

error code, switch off the appliance and contact

your Authorised Service Centre.

‘E’ and ‘2’ alternating for one or more cooking

zones.

This indicates an overheating of the cooking

zone/s.

1 Switch off the cooking zone/s and leave to cool.

2 If the problem continues do not use the

induction cooktop (only use the oven) and

contact your Authorised Service Centre.

E6 or

E7 or E9

or E5

1 Switch off the cooker and disconnect it from the

mains.

2 Wait about 1 minute, then reconnect the cooker

and turn on the cooking zones.

3 Wait for about 1 minute and if the error message

does not appear again, the cooking zone can be

used.

4 If the problem continues, make a note of the

error code, switch off the appliance and contact

your Authorised Service Centre.