User guide
47
HOW TO ATTEND TO A FAULT (DD*D & DD*I MODELS) 
’A’ fault codes
If an A fault code is indicated, follow the steps below to try and fix the issue. If the fault 
persists, note down the code before disconnecting the dishwasher from the water and 
power supplies and contact Customer Care.
DISPLAY POSSIBLE CAUSE WHAT TO DO
A1: Water Supply 
fault
1  Ensure the water supply is turned 
on.
2 Press  once to stop the beeping, 
and then again to clear the fault.
3 Press  /  to resume the wash 
program. 
A3: Drawer 
cannot drain. The 
drainage hose 
may be blocked 
or kinked, or the 
connection to 
drainage pipe may 
be blocked.
1  Ensure the drainage hose and 
connection to pipes are not blocked.
2 Press  once to stop the beeping, 
and then again to clear the fault.
3 Press  /  to resume the wash 
program.
A6: The spray 
arm has loosened 
or come off its 
mounting, or 
water pressure is 
too low. 
A combination of 
low water pressure 
and excessive 
foaming may also 
trigger an A6 
fault.
1  Open the drawer and check the 
spray arm.
2  If the spray arm has loosened or 
come off its mounting, re-fit it. 
Check that it is firmly seated and 
turns freely (See ‘User maintenance 
instructions’). 
3 Press  once to stop the beeping, 
and then again to clear the fault.
4 Press  /  to resume the wash 
program.
5  If the fault code persists, check the 
filter on the inlet hose is not blocked, 
and clear if needed.
Note: if the drawer is filled with foam 
when you open it, contact Customer 
Care.
A7: Auto recovery 
program:
Dishwasher has 
detected excess 
foam in the 
drawer.
1  Let the auto recovery program 
run until it is complete. The wash 
program will resume when the auto 
recovery program has completed.
2  Check that you are using the right 
detergent before running another 
wash program.
3  If the drawer is filled with foam 
at the end of the wash program, 
contact Customer Care.
A09: Sanitize 
cycle hasn’t met 
temperature 
needed to sanitize 
dishes.
1  Check if the water supply has 
been turned off or the wash cycle 
interrupted.
2 Press  once to stop the beeping, 
and then again to clear the fault.
3  Run the sanitize cycle again.
current wash program










