User guide
45
HOW TO ATTEND TO A FAULT (DD*A & DD*C MODELS) 
’A’ fault codes
If the display is showing an ‘A’ fault code, follow the steps below to try and fix the issue. 
If the fault persists, note down the code before disconnecting the dishwasher from the 
water and power supplies and contact Customer Care.
DISPLAY POSSIBLE CAUSE WHAT TO DO
Water supply fault
1  Ensure the water supply is turned on.
2 Press   once to stop the beeping, and then 
again to clear the fault.
3 Press  to resume the wash program. 
Drawer cannot drain. 
The drainage hose 
may be blocked 
or kinked, or the 
connection to 
drainage pipe may 
be blocked.
1  Ensure the drainage hose and connection to 
pipes are not blocked.
2 Press   once to stop the beeping, and then 
again to clear the fault.
3 Press   to resume the wash program.
The spray arm has 
loosened or come 
off its mounting, or 
water pressure is too 
low.
1  Open the drawer and check the spray arm.
2  If the spray arm has loosened or come 
off its mounting, re-fit it. Check that it is 
firmly seated and turns freely (See “User 
maintenance instructions”). 
3 Press   once to stop the beeping, and then 
again to clear the fault.
4 Press   to resume the wash program.
Auto recovery 
program:
Dishwasher has 
detected excess 
foam in the drawer.
1  Let the auto recovery program run until it 
is complete. The wash program will resume 
when the auto recovery program has 
completed.
2  Check that you are using the right detergent 
before running another wash program.
3  If the drawer is still filled with foam at the end 
of the wash program, contact customer care.
(DD*C 
models 
only)
Sanitize cycle hasn’t 
met temperature 
needed to sanitize 
dishes.
1  Check if the water supply has been turned off 
or the wash program interrupted.
2 Press   once to stop the beeping, and then 
again to clear the fault.
3  Run the sanitize cycle again.










