User Guide
28
WATER SOFTENER (SOME MODELS ONLY)
IMPORTANT! 
 ●
Only models with a letter ‘H’ in the model name have a built-in water softener. 
 ●
Models with water softener are not currently available in New Zealand and Australia.
 ●
Models without built-in water softener:
If living in an area with very hard water, consult a plumber on installing a household 
water softener.
Setting up the water softener
Determine the water hardness in your local area
Your local water company will be able to provide you with information. Identify the 
setting you require for your dishwasher from the water hardness table below. For 
example, if your water hardness is 500ppm, then the water softener setting on your 
dishwasher should be 4. Refer to the ‘Preference options’ section of your ‘Quick start 
guide’ for instructions on adjusting the water softener setting.
Note:
 ●
If your water hardness is above 625ppm/36 gpg, we highly recommend you completely 
fill the detergent dispenser for all programs except Rinse, and the rinse aid setting 
should be at 5. If your water hardness is above 625ppm/36 gpg, the wash performance 
of your dishwasher will decline.
 ●
You may hear some unusual noises when the water softener is in operation, this is 
normal.
DISHWASHER 
SETTING
WATER HARDNESS SCALES
PARTS PER 
MILLION  
(PPM)
GRAINS PER 
US GALLON 
(GPG)
O
DH
O
FH
O
E / 
O
CLARK MMOL/L
0 0 - 100 0 - 6 0 - 5.6 0 - 10 0 - 7 0 - 0.1
1 100 - 250 6 - 14 5.6 - 14 10 - 25 7 - 17.5 0.1 - 2.5
2 250 - 350 14 - 20 14 - 19.6 25 - 35 17.5 - 24.5 2.5 - 3.5
3 350 - 450 20 - 26 19.6 - 25.2 35 - 45 24.5 - 31.5 3.5 - 4.5
4 450 - 550 26 - 32 25.2 - 30.8 45 - 55 31.5 - 38.5 4.5 - 5.5
5 550 - 625 32 - 36 30.8 - 35 55 - 62 38.5 - 43.8 5.5 - 6.2










