User's Manual

Troubleshooting B
126
To test for corruption, switch to another
engine. See Changing the text-to-speech
engine. If another engine is working
properly, reinstall the specific engine from
the original source. If no engine is working
properly, reinstall the SAPI component from
the original source or CD.
POSSIBLE SPEECH RECOGNITION PROBLEMS
Question: If no sound is detected after testing the system,
consider the following:
Solution:
 The microphone is muted. Some
microphones have an external control for
muting. Make sure the mute is turned off.
 The microphone input level is set too low. On
the Speech Recognition tab, select
Configure Microphone. Follow the
directions in the subsequent Microphone
Wizard to set the input level.
 The microphone may not be selected as the
current input device. On the Speech
Recognition tab, click Audio Input to make
sure that the microphone is selected.
 It is possible that the microphone connections
are not properly secured. Make sure the
microphone wires are intact and unbroken.
 Check the documentation for the
micro
p
hone's hardware for information