User's Manual

Table Of Contents
I can’t connect with my PC.
1) Possible reason: you are using the wrong cable.
Solution: make sure that you are using the USB cable that came with your Pocket PC.
2) Possible reason: the cable is not connected correctly.
Solution: check that the USB plug is correctly inserted in one of your computer’s USB
ports, and that the charging/communications plug is correctly inserted in the
charging/communications port on your Pocket PC or USB cradle. If you are connecting
via the USB cradle, check that your Pocket PC is docked correctly.
3) Possible reason: your computer is running an operating system that doesn’t support
Microsoft ActiveSync 3.7, or you are using an earlier version of Microsoft ActiveSync.
Solution: Make sure that you your computer is running Windows 98, Windows Millennium
Edition, Windows 2000 Professional or Windows XP and you have installed Microsoft
ActiveSync 3.7 or a later version. You can download the latest version of Microsoft
ActiveSync at www.microsoft.com/pocketpc
.
4) Possible reason: Microsoft ActiveSync 3.7 is not installed on your computer.
Solution: Install Microsoft ActiveSync 3.7.
I can’t connect with my network.
1) Possible reason: your Ethernet/LAN card is incompatible with your Pocket PC.
Solution: Check the documentation that came with your Ethernet/LAN card to make sure
that it is compatible with your Pocket PC.
2) Possible reason: the correct drivers for your Ethernet/LAN card are not installed.
Solution: Check the documentation that came with your Ethernet/LAN card for information
on installing the correct drivers.
3) Possible reason: you are trying to connect to an incompatible server.
Solution: make sure you have a DHCP server.
4) Possible reason: you have entered incorrect information for connecting with your server
Solution: tap “Start Menu”/”Settings”/”Network Adapters,” and then tap the name of your
Ethernet driver. Next, tap “Properties”/”Servers.” Enter the correct server information
provided by your network administrator, and then tap “OK” to save.
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