Use and Care Manual
Home and Office Security Safes
Your Safe’s Unique Identification Numbers
When contacting Consumer Affairs, you should be prepared to supply some 
important information that specifically identifies your safe. This information 
is extremely important to assuring prompt and accurate assistance.
It is strongly recommended that you identify and record the following 
information in the “Safe Identification Record” form located on the bottom 
of this page.
Model Number
The First Alert
®
 Home and Office Security Safes product line consists of many 
different models, each identified by a specific Model #. Every model is 
manufactured with unique capabilities and features that may require specific 
solutions to a variety of difficulties that occasionally occur. 
Key Number
The Key # is necessary to identify the specific configuration of the key 
and lock cylinder components of your safe. If a key becomes damaged 
or misplaced, the Key # is absolutely required to provide you with a 
replacement key.
Locating Key Number
The Key numbers are engraved on the keys and around the lock cylinder.
Your Safe Identification Record
  Record all Safe Identification Numbers below:
Consumer AffairsSafe Identification Record
  Model Number    
  Key Number
Home and Office Security Safes Home and Office Security Safes
Package Contents
1 First Alert
®
 Media/Data Safe
1 Operation & Installation Guide
2 Entry Keys
Model 2040WF / 2040WEF Only
1 Set of Easy Roller™ Wheels
1 Easy Roller™ Wheels Assembly Instructions
Proper Use of Your Safe
• The Media Protector™ prevents damage to film, photographs, 
CD-ROMs, DVD-ROMs, computer & video tapes, and other media, which 
start to deteriorate at 150°F (65°C). It withstands 1700°F (926°C) for 1 hour 
while maintaining an interior temperature below 125°F (52°C).
Moisture Warning We recommend that you place delicate items such as 
pictures or intricate jewelry into an air-tight container before storing them in 
your safe. Avoid placing your safe in areas of high humidity. For optimum 
performance, the safe should be opened and aired out for at least 20 minutes 
every two weeks.
For the safe to perform properly: 
• Store the safe on a flat surface (or, if provided, the wheeled cart).
• Do not store or place the safe upside-down or on its side.
• Store the safe on a ground floor, in a location free of potential hazards 
 and falling objects.
For Your Protection
  • Always store keys away from (AND NEVER INSIDE) safe.
  • Save this manual and NEVER keep it inside the safe.
Congratulations!
Your new First Alert
®
 Firesafe will provide years of safe and secure storage for 
valuables and important documents. Your safe has been built with the highest 
manufacturing standards to ensure maximum user satisfaction under a variety of 
conditions.
Important: DO NOT RETURN SAFE TO STORE
If you have any questions pertaining to proper use, DO NOT RETURN 
safe to the store. Please Contact Consumer Affairs at 1-800-223-8566 
(USA & Canada).
Important: ALWAYS STORE SAFE FLAT
Always store your safe in a flat horizontal 
position so that the contents remain 
protected during a fire. Storing the unit 
on the sides or ends WILL NOT PROTECT 
CONTENTS during a fire.
How to Contact Us
Phone: 1-800-223-8566 (USA and Canada)
Monday through Friday, 7:30 am to 4:30 pm Pacific Standard Time
Mail: 
Attn: Consumer Affairs Dept.
    BRK / SISCO
    2835 E. Ana Street
    Rancho Dominguez, CA 90221
Ordering Replacement Keys 
If a key becomes misplaced or you would like additional keys, you may conveniently 
purchase them from our Consumer Affairs Department. You must supply the following 
information to assure accurate processing:
  • Name / Address / Telephone
  • Safe Model Number / Serial Number
  • Key Number (located on the key and on the Emergency Override Key lock)
  • Number of keys requested
  • E-mail address if available
In the USA, replacement keys are available for a fee and credit card orders are accepted 
by telephone or via our web site. Checks or Money Orders are required for orders 
received by mail and should be made payable to SISCO. Contact our Consumer Affairs 
Department for costing information prior to ordering.
EUROPE
email: customerserviceeurope@siscoproducts.com


