Installation Manual

35
If you have trouble with the unit, please use this list to identify the problem. By trying one or more of the solutions
to the possible cause, you should be able to solve the problem. If this list does not cover your present problem, or
if you have other technical difficulties with the unit, please contact your local dealer.
Table 2
PROBLEM POSSIBLE CAUSE CORRECTION
Ignition system
failure
1. Improper air shutter adjustment
2. No spark generated at the valve
3. Low gas pressure
4. Front carry-over port
5. Igniter malfunction
6. Igniter electrode sparking to firebox
and not to flame tube
1. Adjust air shutters.
2. Retry to light. If ignition failure continues,
contact dealer for valve replacement.
3. Have the gas co. check supply pressure.
4. Clean burner ports.
5. Contact dealer for replacement.
6. Adjust flame tube to ensure it receives the
spark.
Insufficient heat /
low flame
1. Burner ports partially blocked by debris
2. Improper air-shutter adjustment
3. Using propane orifice for natural gas
4. Low gas pressure/flame (propane)
5. Low gas pressure/flame (natural)
6. L.P. regulator hose cracked due to age
1. Remove burners and clean out ports.
2. Adjust air shutters.
3. Check/change orifices.
4. Shut off all valves, including propane tank,
and follow lighting instructions exactly.
(See important note* below.)
5. Have a qualified professional service
technician check for proper gas supply,
setup, and pressure.
6. Replace L.P. regulator hose.
Uneven heating
1. Burner ports partially blocked by debris
2. Small spiders or insects in burner
3. Improper air shutter adjustment
1. Remove burners and clean out ports.
2. Inspect burners and orifices for spider webs
or other debris that may block flow.
3. Adjust air shutter.
Burner goes out on
LOW
1. Valve “Low” setting needs adjustment
1. Light burner on HIGH, immediately turn to
LOW setting. Remove knob from valve and
using a small flat screwdriver, slowly turn
the adjustment screw in the stem, a little at
a time (30° to 45°), in either direction, until
the flame is approximately
1
/
4
” in height
from burner ports.
* Important: Propane tanks are equipped with a safety shutdown device that may cause low or no gas/flame at the
burners if operating and lighting instructions are not followed exactly. If you suspect the propane tank
safety shutoff is in effect: 1) Shut off all grill valves. 2) Shut off tank valve. 3) Open and close a main burner
valve. 4) Open tank valve. 5) Follow the LIGHTING INSTRUCTIONS. Lighting instructions are located in your
owner’s manual and printed on the grill’s metal drip tray. If the problem persists, continue troubleshooting,
or contact your local dealer or R. H. Peterson for assistance.
TROUBLESHOOTING