TA500 Biometrics Time Attendance System User Guide
CONTENTS 4-5 6-9 10-13 14-16 20 Setting Date/Time Daylight Saving Time Chapter 1 • GETTING STARTED Viewing the User Guide in the Internet Terminal Included Accessories Included Printed Materials Activating Terminal Registering Terminal Chapter 2 • BASICS Introduction to Terminal Terminal Overview Main Menu Power On/Off Button Battery Date/Time Voice Control Security Features Cleaning Terminal Restarting and Resetting Terminal Chapter 3 • USER Enrolling User Verifying User Adding User Informatio
1• GETTING STARTED Viewing the User Guide in the Internet The User Guide is available in the package when you purchased the terminal. The User Guide is also available online at: http://www.fingertec.com and http://user.fingertec.com. Choose the language that you prefer for your User Guide. Terminal Included Accessories Do not abuse the fingerprint sensor by scratching the surface, contacting the sensor’s surface with heat, pressing hard during placement of fingerprint for verification.
Activating Terminal Every FingerTec Time Attendance model comes bundled with a unique license key. To start using the terminal with TCMS V2, you must connect the terminal to TCMS V2 and perform online activation. TCMS V2 reads the serial number of your terminal and sends it for verification at the FingerTec server via Internet. In case you do not have an Internet connection, you would need to do offline activation.
2 • BASICS Introduction to Terminal FingerTec is a renowned brand name for commercial products for door access and time attendance systems. FingerTec offers a wide range of products to cater to the growing needs for biometrics products in office/home automation as well as in security industry. FingerTec terminals are loaded with powerful microprocessor that can process biometrics authentication methods for accurate personal identifications and for collection of precise data for time attendance.
ITEM Keypad FUNCTION To input instructions into the terminal and to allow configuration. Fingerprint Sensor To scan finger for confirmation of identity. RFID Card Induction Area Area that reads RFID cards. * for TA500-R model only Speaker For terminal voice emission. USB Port To upload/download users information, password and transaction logs via USB disk. Reset Button To restart the terminal as and when required. M/OK Button Press and hold the M/OK button to enter the menu.
Power On/Off Button Use the power on/off button to turn the terminal on or off. You can disable the button to avoid accidental shut off of the terminal. Battery FingerTec terminals operate using power supply from a standard power outlet. Inside each terminal, there is an RTC battery to keep the clock of the terminal running. When there is a serious delay in time or the clock of the terminal reverts to 00:00 after restarting, this indicates that the RTC needs to be replaced.
Cleaning Terminal Cleaning The Body Use a dry cloth to clean the terminal’s body. Do not use any liquids, household cleaners, aerosol spray, solvents, alcohol, ammonia and abrasive solutions to clean the body of the terminal because it could damage it. Cleaning the Fingerprint prism Clean the fingerprint prism with a cellophane tape for silicon coated prism. View the video on how to clean the fingerprint prism at this link: http://www.fingertec.com/newsletter/enduser/cleanfinger.html.
3 • USER Enrolling User The FingerTec terminals can enroll fingerprint templates, passwords and card information. This chapter covers all possible user enrollments in the terminals. Fingerprint Enrollment It is recommended to enroll two fingerprints for one user ID. One template is the default fingerprint and another is used as for backup. You need to check the quality of the fingerprint before doing any fingerprint enrollment.
Voice Message VOICE / MESSAGE WHAT DOES IT MEAN? “Verified” Identity verification is successful, the terminal stores the transaction logs. “Try again please” Identity verification is failed because the finger is not properly positioned, the template is not available in the terminal or the password is incorrect.
Adding User Information User information can be added into the terminal through two ways. One is through the FingerTec terminal and the other through the TCMS V2. To add/change user information via the terminal, press Menu > User Mng icon > OK > Select Instruction > Edit/Add > OK to Save.
Access Level/Privilege FingerTec terminals offer two types of access level or privilege. PRIVILEGE USER ROLES Normal User Only use the terminal to verify your identity. You cannot access into Menu and make changes into settings and system Administrator You are allowed to access into menu to enroll users and edit settings and system Defining Work Codes The terminal provides a work code feature which allows users to key in predefined numbers after verification.
4 • INSTALLATIONS & COMMUNICATION Installations FingerTec terminals offer several connections for power and communications. Installations of FingerTec time attendance terminals are simple. Mount On Wall After measuring the height accordingly and make relevant marking on the wall, drill the screws into the wall to secure the back plate. 4 feet / 1.2 meter (recommended) Flexi-Kit FingerTec offers flexi-kit for all its time attendance models.
1 8 USB Port Linking with USB flash disk for remote data transfer. TOP TCP/IP Port Connect with CAT 5 cable for LAN connection, one end to this port and another end to the computer’s TCP/IP Port. FRONT 1 8 TCP/IP for Single Connection – Linking the termi- JOINT 1 PIN nal to a single computer using TCP/IP requires Ethernet 10/100Base-T Crossover Cable. The cable can be used to cascade hubs or to connect Ethernet stations backto-back without a hub. It works with both 10Base-T and 100Base-TX.
TCMS V2 Online Activation TCMS V2 is a genuine software by FingerTec. Every FingerTec time attendance model comes bundled with a unique license key. To start using the terminal with TCMS V2, you must connect the terminal to TCMS V2 to perform an online activation. TCMS V2 reads the serial number of your terminal and sends it for verification at the FingerTec server via the Internet. In case you do not have an Internet connection, you need to do offline activation.
5 • SYSTEM System Settings Threshold Threshold is the level of the fingerprint scanner’s sensitivity. Threshold determines how many percent of minutiae points on a fingerprint template will be read by the system. The higher the threshold level, more points are being read, more restricted the system. Configure the threshold for 1:1 and 1:N methods. For 1:1, the range is from 0-50 and the recommended value is 15. For 1:N, the range is from 0-50 and the recommended value is 35.
Log Alert When the log storage is at a certain level, the user/administrator needs to be alerted to avoid underperformance of terminal. The recommended value is 99. Press Menu > System > System > Log Alert > Input your value > Save Data Management Every time an enrolment is performed or a verification is done, a transaction log is stored inside the terminal. The data contains the terminal ID, date, time, user ID and transaction activity.
Misc Settings INTERNAL AND EXTERNAL BELL FingerTec TA500 time attendance terminal allow you to use the internal bell or link an external bell such as siren to the system. Press Menu > System > System > Choose either Internal or External or both > Save. To set the alarm time, Press Menu > System > Bell > Select Bell Type > OK to Edit > Set the settings accordingly > OK to save. System Language FingerTec terminals offer various languages to match your local requirements.
6 • DATE/TIME Adjusting Date/Time FingerTec time attendance terminal functions to record time attendance activities of employees. Precision in time and date cannot be compromised for the system to work efficiently. Adjust Date/Time according to your time zone. Press Menu > System > Date/Time > Key in the time > OK to save. Daylight Savings Time Daylight savings time (DLST) is the practice of temporarily advancing clocks so that afternoons have more daylight and mornings have less.
7 • USB Understanding the Need for USB Flash Disk Communication between FingerTec terminals and a PC is very important to upload and download transaction data for time attendance and door access reports. The terminals offer a few communication options such as LAN and serial cable connections but sometimes there are scenarios that require USB (Universal Serial Bus) connectivity. USB can connect terminals with a computer for download and upload of user information and transaction logs.
8 • AUTO TEST Who Should do the Auto Test? Auto Test page is to diagnose or analyze the conditions in the terminal. There are several tests available in the Auto Test page and only an administrator is allowed to perform the test. Before running any tests, kindly contact your reseller for advice or you could email support@fingertec.com. TFT Test Test Screen determines the quality and sensitivity of the terminal’s touch screen panel.
9 • RECORD Checking Records of Users in the Terminal To view a particular user’s record in the terminal, Press Menu > Record > Insert ID no: > Select start and end range date > OK to view.
10 • SYSTEM INFORMATION This option under System allows the installer to check the information of the terminal including storage, firmware, algorithm, etc. To retrieve the System Information of the terminal Press Menu > Sys Info. Records Shows free storage and used storage of the terminal, and details of user counts, admin counts and password users. It also displays other information such as FP templates and logs templates that have been used and are available.
TROUBLESHOOTING “Unable to Connect” Appears When this message appears, it means that the settings for the terminal and the computer are not properly done. Find out which method you are using to connect. The terminal offers LAN, RS232, RS485 and USB communication methods. Refer to Chapter 4 to further understand the topic. “Admin Affirm” Appears You are not the administrator of this terminal. Only an authorized administrator of the system is allowed to access the Menu.
“Duplicate Finger” Appears FingerTec terminals are intelligent. It will not accept the same fingerprint twice into its system. If you have registered a finger into the terminal, the system would prompt “duplicate finger” when you try to enroll that finger for another time. Choose a different finger to proceed. RFID Card Doesn’t Respond Two possibilities for this problem Have you registered the card to the terminal? The card must be registered to the terminal before it can read the information in the card.
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