Solar inverter solutions for building applications

58 Page header
Pre-sales
FIMER pre-sales support helps our customers to select the
right inverter and services for their applications. This ensures
higher yield and performance of the entire system and
compatibility with customer requirements.
Order and delivery
Orders can be placed through any FIMER office, and spare
parts can also be ordered online through the web. Our sales
and service network offers timely deliveries worldwide.
Commissioning
FIMER certified engineers can advise or undertake the
commissioning of the solar inverters and supervise the
installation.
Maintenance
FIMER helps to ensure a long lifetime for its solar inverters by
providing on-site preventive maintenance. Preventive
maintenance consists of annual inspections and component
replacements according to specific maintenance schedules.
Reconditioning provides more in-depth maintenance which is
carried out at FIMER’s authorized service workshops.
Reconditioning of the solar inverter includes full inspection,
thorough cleaning, individual component analysis and
replacement, and complete testing.
A service of reactive maintenance is also available.
Upgrade and retrofit
We can advise on the latest hardware and software upgrades
that can continue to maximize the performance of your solar
inverters even if the grid codes change.
Repairs
FIMER authorized service engineers are standing by to get
your equipment back on-line as soon as possible through
both on-site and workshop repairs.
Warranty monitoring and extension
The status of your warranty can be monitored online and it is
also possible to purchase extensions of the same through the
FIMER website.
Life cycle model
The life cycle model divides a product’s life cycle into four
phases: active, classic, limited and obsolete. Each phase has
different implications for the end user in terms of services
provided.
Benefits of life cycle management
Life cycle management maximizes the value of the solar
inverter and its maintenance investments by:
Ensuring spare parts and FIMER competence availability
throughout the lifetime
Enabling efficient product support and maintenance for
improved reliability
Adding functionality to the initial product by upgrading or
retrofitting
Providing a smooth transition to new technology at the end
of the product lifetime
FIMER Solar Care, available for PVI-CENTRAL PLUS,
is a modular set of services for predictable care of your asset
and peace of mind over the full lifetime of the solar plant.
The offering includes:
Availability of spares
Extended warranties
Preventive maintenance
Corrective maintenance
Response time
Uptime guarantee
Training
Technical support
Life cycle services for solar inverters.
Optimizing the performance of your
solar plant
The FIMER solar service offering spans over the whole
lifetime of the solar power plant. Such optimum support to
end users secures the value of the solar power plant assets
to the owner.