Datasheet
Mid-year reporting is not necessary under the ASLA/ENPASLA as long as the total number of seats at a site does not grow more
than 10% during the 1 year Maintenance term. Customers will need to pay, or true-up, on their expanded seats on the renewal
date of the agreement. If a customer grows more than 10% during their agreement term, they are required to contact FileMaker
to discuss what additional seats need to be added to the annual site license agreement, based on their company's growth.
Customers do not own the licenses, so at the end of the year the ASLA/ENPASLA customer can choose to renew for the next
year, purchase the software or de-install the software. Customers must complete the online agreement at:
http://filemaker.com/eaccept/
License keys for product installation are listed on the volume license download page.
Media and Documentation for Site Licensing
Customers can purchase physical media for an additional fee; the SLA Media sku is listed on the MEDIA_TECH SUPPORT tab.
The number of media sets ordered cannot exceed the number of seats for which you are licensed. These additional media sets
do not count towards determining tier levels.
Documentation for all FileMaker products can be download at: www.filemaker.com/support/product/documentation.html
Bento
The minimum initial order for Bento VLA is 10 seats of software licenses; pricing Tiers are listed on the VLA/EDU_NP VLA tabs.
Bento licensing orders cannot be combined with other FileMaker licensing programs and must be on their own PO.
Customers cannot combine Bento with other FileMaker software products to reach the minimum volume requirement for each
Tier.
Maintenance is not available for Bento licensing.
Bento K-12 School Site License
This Site License is an Agreement available only for U.S. and Canada, grade 1 to 12 school equivalent (ages 5 to 18 years)
Education Institutions, permitting the installation of Bento on up to 500 computers owned or leased by the school for use by
enrolled students, faculty, teaching assistants and administrators at a single site. In addition, the Agreement allows installation of
the software on up to 50 additional computers under the direct control of faculty and teaching assistants for use at the site or
elsewhere, solely for the purpose of creating and revising lessons for use in classrooms located at the site. This Site License
can be purchased on it's own; it does not need to be purchased in conjunction with an EDU SLA.
Technical Support Options
Priority Support is available through the FileMaker licensing program, but does not need to accompany a volume license order.
Priority Support offers customers an unlimited number of toll free priority access tech support calls for a 12 month period.
A separate Priority Support Order Form must be provided to FileMaker in addition to the Purchase Order. Program details and
the Professional Support Order Form are available at: http://www.filemaker.com/downloads/pdf/priority_support.pdf
FileMaker Priority Support is only for one subscriber per site. Additional subscribers at the same company site can be added for
an additional fee. For more information, visit http://www.filemaker.com/support/
A 20% discount on Priority Support is available when purchased in combination with any license agreement or when renewing
existing Priority Support. Please see the MEDIA_TECH SUPPORT tab for skus and reference the "w/VLA" SKU for these
orders.
Discontinued SKUs
FileMaker, Inc. will accept volume license purchase orders from a distribution partner against discontinued skus for up to 5
business days after the release of new volume license skus.
All prices are listed in US$ and are subject to change without prior notice.
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