Datasheet

When additional years of Maintenance are added to extend the expiration date of a line item on the same order, the seats
extending the Maintenance expiration date do not count toward tier levels, minimum initial order quantity, or product discount
levels.
When Maintenance is renewed for existing seats and new seats are ordered at the same time, these renewal seats AND new
the seats do count toward tier levels, minimum initial order quantity, or product discount levels.
Customers ordering Maintenance Renewal for existing licenses and New licenses (which include Maintenance) at the same
time, must submit two separate orders if the Maintenance renewal date for the existing licenses is not in the same billing period
as the New licenses.
Customers who wish to renew Maintenance on multiple seats with multiple end dates must submit separate orders if the
renewal dates are not in the same billing period.
VLA for Non-Profit - 501(c) (3)
Non-profit organizations in the U.S. with current proof of 501(c)(3) non-profit status are eligible to order FileMaker software
under FileMaker's Education/Non-Profit discount pricing.
Annual Volume License agreement (AVLA), Education/Non-Profit Annual Volume License Agreement (ENPAVLA)
This is a contractual program where the customer signs an annual usage agreement. The annual fee is 1/3 rd the cost of a
standard VLA/ENPVLA. The AVLA/ENPAVLA also includes free software upgrades during the contract period.
The minimum initial purchase requirement is 5 units; customers can mix & match products to reach the minimum. Customers
can add additional seats at anytime during the period of the agreement with no minimums.
Customers do not own the licenses, so at the end of the year the AVLA/ENPAVLA customer can choose to renew the annual
agreement for another year, purchase the software or de-install the software. Customers must complete the online agreement
at: http://filemaker.com/eaccept/
License keys for product installation are listed on the volume license download page.
Media and Documentation for Volume Licensing
Customers can purchase physical media for an additional fee; the skus are listed on the MEDIA_TECH SUPPORT tab. The
number of media sets ordered cannot exceed the number of seats for which you are licensed. These additional media sets do
not count towards determining tier levels.
Documentation for all FileMaker products can be download at: www.filemaker.com/support/product/documentation.html
Licensing customers can downgrade FileMaker 11 licenses to versions 10 or 9. Customers can purchase physical media for
$20 SLP each; the skus are listed on the MEDIA_TECH SUPPORT tab. The number of media sets ordered cannot exceed the
number of seats for which you are licensed.
Customers purchasing FileMaker 11 retail product who wish to downgrade must contact FileMaker Customer Support at 800-
325-2747. There will be a minimal charge for shipping and handling of the downgrade media.
Site License Agreement (SLA), Education/Non-Profit Site License Agreement (ENPSLA)
FileMaker SLA/ENPSLA minimum order quantity is 25 seats.
SLA/ENPSLA includes one year of Maintenance.
Price is based on 100% of total seats for a company-wide deployment (as defined by a unique taxpayer ID or EIN number).
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