User Guide

4
Important setup advice
Only use Power Line Adapters on the same electrical circuit. Most homes have one circuit for lighting and
another for electrical outlets, but large homes may have two circuits for electrical outlets.
The Power Line Adapter should be plugged directly into the wall outlet.
Each Power Line Adapter unit needs about 5cm below the power outlet for the Ethernet cable, so won’t
suit low mounted wall outlets.
Using a double adapter / power board in your setup is not recommended as these can prevent the Power
Line Adapters from connecting and working properly, and may affect the speed and quality of your Fetch
service. If you have to use an adapter / power board, because there is no other wall outlet available, make
sure that: the double adapter / power board does not have surge protectors or noise filtering, and the
Power Line Adapter is plugged into the first outlet (the one nearest the cord) on the double adapter /
power board.
The configuration of the wiring in some homes may mean the Power Line Adapters can’t establish a
connection due to multiple circuits or 3-phase power configurations.
2