Fetch Power Line Adapter User Guide Stream Fetch through your home with Power Line Adapters
What's inside Using Power Line Adapters with Fetch boxes 3 Important setup advice 4 Connect your Fetch Box to modem with Power Line Adapters 5 Troubleshooting Power Line Adapters 6 2
1 Using Power Line Adapters with your Fetch Box This guide will help you to connect and troubleshoot Power Line Adapters in your Fetch setup. Fetch is delivered by broadband, so as part of setting up your Fetch box in your home, you need to connect your Fetch Box to the modem.
2 Important setup advice • Only use Power Line Adapters on the same electrical circuit. Most homes have one circuit for lighting and another for electrical outlets, but large homes may have two circuits for electrical outlets. • The Power Line Adapter should be plugged directly into the wall outlet. • Each Power Line Adapter unit needs about 5cm below the power outlet for the Ethernet cable, so won’t suit low mounted wall outlets.
3 Connect your Fetch Box to modem with Power Line Adapters Make sure you’ve read the Fetch Quick Start Guide before following the steps below as connecting your Fetch Box to your modem is just one stage in setting it up. Note 1 Plug one Power Line Adapter into an electrical socket near your broadband modem. 2 Plug one end of an Internet Ethernet cable into the port on the Power Line Adapter unit. 3 Plug the other end into a free port on your broadband modem.
4 Troubleshooting Power Line Adapters Are you missing any parts? If you got your 2nd generation Fetch Box through a retailer, when unpacking the Fetch Box, you will find the Power Line Adapters in the side foam bars, near the power pack. Check that you have two Power Line Adapter units and two Ethernet cables and that they are undamaged, to make sure you can set these up correctly.
Pairing the adapters If the Data lights don’t come on when your Power Line Adapters are turned on, you may need to pair or reset the adapters, after a power cycle. You’ll find the Security Reset button on the base of each adapter, next to the Ethernet port. Note 2 Make sure both adapters are plugged in and turned on. On one adapter, press and hold the Security Reset button for 3 seconds. Holding the button for more than 10 seconds resets the adapter to factory default settings.
Power board test If the lights on the Power Line Adapter units don’t light up after connecting the adapters, you can run a test through a power board to check if the adapters are working correctly. To run the power board test: 1 Plug both adapters into a small power board. Note 2 Plug the Ethernet cable for both adapters, into an Ethernet compatible device.
Factory reset the adapters You can also try a factory reset of the Power Line Adapters, which will reset each adapter to default settings. To do this, follow these steps: 1 Find the Security Reset button underneath each adapter. 2 Press and hold the Security Reset button on one adapter for 10-15 seconds. 3 On the other adapter, press and hold the Security Reset button for 10-15 seconds. 4 Wait while the adapters try to find each other.
Power Line Adapter lights The table describes the meaning of the lights on the Power Line Adapters. Light Colour Behaviour Green On Green Blink - Off The adapter is powered off Green On Ethernet connection is established Green Blink - Off No Ethernet connection Green/Orange/ Red On The adapters are paired successfully (connected to the power line network). The colour of the light indicates connection speed between modem and Fetch Box via the Power Line Adapter.
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