User's Manual

13 14
The product you purchased has 1 year warranty from the
date of purchase,the warranty will not cover any breakages or
wear and tear damage such as scratched ,dents ,stains or
discoloration to all surfaces or other damage that does not
impair the function of the tamper ,even though the oval tamper
will be repaired or replaced free of charge ,Customers are still
responsible for the full shipping cost of returning the product
to be repaired, as well as the full shipping cost and related
costs for returning the product after repair.in order to ovoid
damages during the product return by correctly packing the
oval tamper ,use the original package to return the oval tamper
7 Warranty 6 Troubleshooting
Oval automatic tamper
Fault description Maintenance description Maintenance result
1 year
Product name
Purchase date
Purchase address
Warranty period
Maintenance date
Serial number
Customer name
Contact phone
Contact address
Problem Cause Solution
Tamper base does not lower Tamper power is off
Make sure the tamper is connected
to the power socket and switch is on
The stand is too low and the
portafilter had not detected
Adjusting the stand,bring it as
closer to the top
The tamping is not strong enough The tamping force is was set too
low
Select higher force using the quick
Rotate button
The stand is too low and it can not
exert enough force
Adjusting the stand,bring it as
closer to the top
The tamping is too strong The tamping force has been set too Select lower force using the quick
high Rotate button
The tamped coffee is not leveled The coffee grounds are not leveled Level the ground coffee before
after tamping before using the tamper tamping
The portafilter is not fit
wiggles during tamping
Adjusting and fixed portafilter
dirty
Ground coffee sticks to the t
amper
base
Tamper base is wet .greasy or Dry or clean the tamper base
Tamping does not start but the
clean model is working properly
Sensor does not detect portafilter
for the protafilter is not inserted
completely
Adjusting portafilter stand
Tamping does not start while the
oval tamper is on and the display
is working
The sensor is faulty Contact with dealer to replace the
sensor
The tamper does not sta
rt,
the display does not work
The power cable is not inserted in
the oval tamper
Plug the cable into the oval tamper
The power cable is not plugged into
the socket
Plug the cable into the socket