FAQs

I’m not able to control devices plugged into the Outdoor Plug.
Make sure any device plugged into the Outdoor Plug is powered on.
Is it safe to use my Outdoor Plug outside even in bad weather?
The Outdoor Plug is rated for use in wet locations. The outlet must be mounted in a vertical position
with the outlets facing downward and at least 55 inches above ground level.
Are the Outdoor Plugs HomeKit compatible?
The Outdoor Plugs are not HomeKit compatible. But you can enable Siri shortcuts using the Smart
Scenes feature in the Feit Electric App.
How do I share my devices with another Feit app account?
From the My Home menu in the Feit Electric app tap Profile and then Share Devices and Share
Devices at the bottom of the screen. Select the device that you wish to share and tap Sharing in
the upper right corner. Enter the new account mobile number or email address then tap Done. The
account must be set up before sharing the device.
How do I rename my Outdoor Plug?
Press and hold the device icon for 2-3 seconds to access the control panel. Tap the pen icon in the
top right corner and select Edit Device Name.
What does the red indicator light mean?
The red indicator light means that the Outdoor Plug is in the off position.
Can I turn on/off my Outdoor Plug without the Feit Electric app?
Yes, you can turn your Outdoor Plug on/off by pressing the power button on the unit.