User's Manual

Storage and transportation
43
Problem Possible cause Recommended action
The liquid does not
pass through the
fluidics lines of the
flow cell.
z
There are foreign
particles might
be present on
the sealing ring
or the sealing
ring is damaged.
z
There are foreign
objects on the
rear of the flow
cell.
z
The fluidics lines
are blocked.
1. Check whether the sealing
ring on the flow cell stage
is intact or any foreign
particles block the holes
of the sealing ring.
2. Check whether there
are any foreign particles
on the rear of the flow
cell and the surface of
the flow cell stage. If
yes, clean the flow cell
stage. For details, refer to
Maintaining the flow cell
stage on Page 39 .
3. If the problem persists,
contact the technical
support.
The flow cell stage
leaks.
z
The sealing ring
is not installed.
z
The sealing
ring is installed
incorrectly.
z
There are foreign
objects on the
rear of the flow
cell.
z
The fluidics lines
are blocked.
1. Check whether the sealing
ring is installed.
2. Check whether the
sealing ring on the flow
cell stage is intact or any
foreign particles block the
holes of the sealing ring.
3. Check whether there
are any foreign particles
on the rear of the flow
cell and the surface of
the flow cell stage. If
yes, clean the flow cell
stage. For details, refer to
Maintaining the flow cell
stage on Page 39 .
4. If the problem persists,
contact the technical
support.
Storage and transportation
z
For information about the environmental requirements for storing
the device, refer to Specifications on Page 45 .