User's Guide

This document is supplied as ‘Commercial In Confidence’ business documentation. The contents of this document may
not be released to a third party without prior consent of FE Technologies or its authorised representatives.
User Documentation © FE Technologies 2018 Document No. 18.3 Issue No. 1.0 15
RFID your way
you cans elect the application to either present to the user in English or Japanese. Please refer to
the section “Application Language” in the Management Console User Manual.
Re-installing Circulation Assistant
In the event that your library replaces a computer or upgrades the computer operating system,
it may be necessary to re-install the Circulation Assistant and accompanying FE Technologies
software on the affected machine(s). This re-installation process takes approximately 15 minutes
and libraries are given the option of proceeding with this process in the following two ways:
1. Contact FE Technologies to organise for a Technical Support Officer (TSO) to conduct the
reinstallation via remote assistance. The contact details for FE Technologies are listed at
the end of this document.
2. Conduct the reinstallation and configuration in-house using provided Windows Installers
supplied by FE Technologies or download via the Management Console application. See
following instructions.
How to perform a re-installation of the Circulation Assistant
Please be advised that Microsoft .Net Framework 4.0 or later is a prerequisite for the FE
Technologies RFID software. If Microsoft .Net Framework is not installed, you may download and
install it from the link provided below:
http://www.fetechgroup.com.au/downloads/pre-requisites/dotNetFx40_Full_x86_x64.exe
In addition, if you wish to be able to run reports from the Management Console, the 32-bit
Crystal Reports Runtime Engine will need to be installed. The 32-bit installer should be used
for bit machines too. Link available below:
Please contact FE Technologies in advance to ensure availability of a Technical
Support Officer (TSO).