Warranty

Forest City Models and Patterns Limited
157 Gerald Parkway
Thorndale, ON N0M 2P0 Canada
P: 519-858-5795 F: 519-858-9196 [e-mail]
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Our Brands
Thank you for purchasing our product.
Replacement Warranty Notice
Forest City Models and Patterns Limited warrants this item for a period of 1 year against
defects in materials and manufacturing. When used under standard and proper usage
according to the information found in the item booklet we will replace any broken
piece(s) directly from our Canadian factory.
The warranty is valid from the date of purchase.
No submission is required to activate the warranty but you will be required to show a proof of purchase
so please keep your paper receipt, e-commerce receipt, or email shipment notification.
If you need to make a warranty claim please send a copy or photo of your receipt and the required
information below to our Customer Service Rep at:
[e-mail]
Product Model Number / Name: _____________________________________________
Required Parts: ___________________________________________________________
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Date of Purchase: ____________________ Where Purchased: ___________________
Order Number (if applicable): _______________________________________________
Name: __________________________________________________________________
Shipping Address (no PO boxes): _____________________________________________
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Email Address: ___________________________________________________________
Phone Number: __________________________________________________________