User manual
2.5.2016 products产品:tpc触摸电脑:tpc_kiosk_series:manual_en[faytechWiki]
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Guarantee Terms
Warranty
faytech devices are produced following the most modern production and test processes. Carefully selected
components and accurate production ensure reliable operation and long life. faytech warrants to the original
purchaser that each faytech touch display delivered shall be free from defects in material or workmanship at
time of shipment, and that each such module delivered will meet the published specifications for a period
of 24 months as measured from the date of original shipment. faytech's obligation under the Warranty
contained herein is limited to the repair or replacement of any faytech touch monitor that does not meet the
specifications, provided that said product is returned to faytech, transportation charges pre-paid, and
provided that upon faytech's examination, the product, when tested within the specified ratings and in
accordance with good engineering practice, does not meet the specifications as defined. THIS
WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED,
INCLUDING WITHOUT LIMITATION THE WARRANTY OF MERCHANTABILITY AND THE
WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE.
All claims under warranty must be made promptly after occurrence of circumstances giving rise thereto and
must be received within the applicable warranty period by faytech or its authorized representative. Such
claims should include the Product type and serial numbers and a full description of the circumstances giving
rise to the claim. Before any Products are returned for repair and/or adjustment, written authorization from
faytech or its authorized representative for the return and instructions as to how and where these Products
should be shipped must be obtained. Any product returned to faytech for examination shall be sent prepaid
via the means of transportation indicated as acceptable by faytech. faytech reserves the right to reject any
warranty claim not promptly reported and any warranty claim on any item that has been altered or has been
shipped by non-acceptable means of transportation. When any Product is returned for examination and
inspection, or for any other reason, Customer will be responsible for all damage resulting from improper
packing or handling and for loss in transit, notwithstanding any defect or nonconformity in the Product. In
all cases faytech has sole responsibility for determining the cause and nature of failure, and faytech's
determination with regard thereto shall be final. If it is found that faytech's Product has been returned
without cause and is still serviceable, Customer will be notified and the Product returned at Customer's
expense. In addition, a charge for testing and examination may, in faytech's sole discretion, be made on
Products so returned.
SELLER'S LIABILITY FOR DAMAGES SHALL NOT EXCEED THE PAYMENT, IF ANY,
RECEIVED BY SELLER FOR THE UNIT OF PRODUCT OR SERVICE FURNISHED OR TO BE
FURNISHED AS THE CASE MAY BE WHICH IS THE SUBJECT OF CLAIM OR DISPUTE. IN NO
EVENT SHALL SELLER BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL OR SPECIAL
DAMAGES. LIABILITY TO THIRD PARTIES, FOR BODILY INJURY INCLUDING DEATH,
RESULTING FROM SELLER'S PERFORMANCE SHALL BE DETERMINED IN ACCORDANCE
WITH APPLICABLE LAW AND THE TOTAL LIABILITY LIMITATION STATED ABOVE SHALL
NOT BE CONSTRUED AS A LIMITATION ON SELLER FOR DAMAGES FOR ANY SUCH
BODILY INJURY, INCLUDING DEATH.
WARRANTY FOR ITEMS REPLACED UNDER WARRANTY Whenever a failed module is replaced
under Warranty, the greater of the balance of the original Warranty Period or 90 days will constitute the
remaining warranty period. The replaced unit does not carry a new Warranty.
LIFE SUPPORT POLICY “WARNING: DO NOT USE IN LIFE SUPPORT” SELLER'S PRODUCTS
ARE NOT AUTHORIZED FOR USE AS CRITICAL COMPONENTS IN LIFE SUPPORT DEVICES
OR SYSTEMS WITHOUT THE EXPRESS PRIOR WRITTEN APPROVAL OF THE PRESIDENT
OF FAYTECH. As used herein, “Life Support Devices or Systems” are devices which support or sustain
life and whose failure to perform when properly used in accordance with instructions for use provided in
the labeling can be reasonably expected to result in a significant injury to the user. A “Critical Component”
is any component in a life support device or system whose failure to perform can be reasonably expected to
cause the failure of the life support device or system or to affect its safety or effectiveness.
If your device does have a defect within the warranty period, please contact faytech directly. The warranty
period is 24 months from the date of purchase under the following conditions: