Warranty

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Hardwood Warranty
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Thank you for purchasing Wego International Floors. We make every effort to ensure your
complete satisfaction by manufacturing to the highest quality standards. Every strip goes
through numerous quality inspections not only during production, but also prior to packaging
and shipping.
The warranty described below is solely extended to the original purchaser and is subject to the
procedures, limitations, disclaimers and exclusions set forth herein. This warranty covers only
approved product applications as recommended by Wego International Floors.
Wego International Floors warrants, to the original purchaser, that the floor you have purchased
will remain free from manufacturing defects in lamination, milling, and grading for as long as the
original purchaser owns the home. Hardwood flooring, being a natural product, will continue to
expand and contract through heating and non-heating seasons. Even properly installed
hardwood floors may consequently experience some separation between boards at different
times during the year. If separations do occur, they will not be covered under this warranty.
25 Year Residential Wear Warranty
-- Wego International Floors warrants to the original purchaser that the finish will not wear
through for the lesser of twenty-five years or as long as the original purchaser owns the
home for all other Wego International Floors factory finished products.
-- This warranty covers a 25-year Manufacturer’s Wear Warranty.
Pre-Installation Warranty on Wego International Floors
-- Wego International Floors warrants to the original purchaser that each of these products
meets our quality standards. You and/or your installer should carefully inspect the material
before installation. Since wood is a natural product, there are possibilities for variation in
color, tone and grain. Such variations are not covered by this warranty. Please note that
all hardwood floors have a cutting waste tolerance of 5%.
Warranty Disclaimers and Exclusions
-- Color variations in wood flooring are a natural occurrence due to species, age or
character of flooring and exposure to UV light or sunlight. For these reasons, new and/or
replacement flooring may not match display samples and/or existing flooring exactly.
Gloss reduction is not considered surface wear.
-- Wego International Floors is not responsible for color variation of product or samples for
the consumer matching flooring to other wood products such as cabinets, stair railings,
trim and moldings.
-- Naturally, occurring wood characteristics such as variations in grain, color, mineral
streaks and knots are not considered defects.
-- Installations / Maintenance must be performed in accordance with all NOFMA and
NWFA Standards. Failure to follow proper installation and/or maintenance by wet
mopping, insufficient protection, misuse or improper alterations of the original
manufactured product void this warranty.

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