User Guide

A: Yes. RestoreIT version 3.01 or later is compatible with all versions of Ghost except Ghost 2003. If
you are using Ghost 2003, in order to copy the hard drive properly you need to modify the Ghost
Properties by typing in “parameter –ib” behind the Target command.
15. While I was uninstalling RestoreIT, a disk information error appeared. What should I do?
A: This message appears under the following circumstances:
a. If you assigned an unformatted partition for RestoreIT while installing the program, RestoreIT
will ask you whether or not you wish to revert the RestoreIT partition back to free space when you
remove the RestoreIT program. Just click “OK.”
b. The RestoreIT uninstall program detected that the RestoreIT partition structure has been
changed (e.g. re-partitioning the disk using F-disk). It may cause a partition information error if
the program removes the RestoreIT partition from your computer. If you do not want to change
the disk partition, please restore your system and then launch the uninstall program again.
16. Does RestoreIT support multi-boot systems?
A: Yes. Please refer to section
2-4 “Multibooting Windows”
17. RestoreIT displays a message saying that there is not enough space to create a RestoreIT
partition but I know that I have plenty of free disk space for this. What should I do to
resolve this problem?
A: Please use the following methods to solve the problem:
During installation, select a partition in the partition tool window. Then enter the partition size you
want to create for RestoreIT and click “OK” to restart the computer. Before entering Windows, the
tool will run the disk defragmenter and create a partition for RestoreIT. RestoreIT will continue
installing after Windows is booted.
In order for RestoreIT to defragment your system, please do the following:
1. Do not restart the system while defragmenting.
2. The partition tool supports FAT32 and NTFS only. It cannot defragment FAT16 or other
partitions.
3. Confirm the partition information listed by the partition tool.
4. Windows may scan the system after the disk defragmentation.
18. I started creating a Complete Backup Point in Pre-OS Mode but I found that the size of
the Complete Backup Point is too big and it is taking too much time to create. Can I stop
creating the Complete Backup Point and create it later?
A: Yes. If you want to stop creating the Complete Backup Point in Pre-OS Mode, just press “Esc” on the
keyboard and select “Yes” from the popup window to confirm the cancellation.
19. What should I do if the antivirus software (e.g. Norton Antivirus) gives me a virus
warning continuously when I am installing RestoreIT?
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