User's Manual
Table Of Contents
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- How to use the guide
- Safety Messages (review carefully)
- HDP100 Overview
- Safety Messages (review carefully)
- Introduction
- Reviewing the HDP100 Printer Overview table
- Regulatory Compliances, Agency Listings and FCC Rules
- Regulatory Compliances
- Agency Listings
- Technical Specifications
- Functional Specifications
- Reviewing the Overlaminates
- LCD Messages
- Troubleshooting LCD Messages
- Communications Errors
- Card Feeding Errors
- Magnetic Encoding Errors
- E-card Encoding Errors
- Film Errors
- Printing Process Errors
- Card Lamination Errors
- Printing a Test Image
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RESTRICTED USE ONLY Fargo Electronics, Inc.
HDP100 High Definition Card Printer/Encoder User Guide (Rev. Beta)
26
Resolving an Unable to Feed Card Error (continued)
Step Procedure
6 Check Hopper Tray Spring Tension.
a. Open Card Hopper Cover.
b. Using the Fargo Diagnostic utility, send a test print to the Printer. See the
Card tab (Diagnostic button) in the Printer Driver.
c. When the Card Hopper Feed Roller engages, push up on the Card
Hopper Tray.
g. If the cards feed, replace the Card Hopper Lift Spring.
d. If the cards do not feed, replace the Card Hopper Feed Roller.
7 Card Hopper Feed Roller is not turning during a print job.
a. Remove the Printer rear Cover.
b. Ensure that the Card Hopper Feed Motor power cable is securely
connected to J-20 on the Printers Main Board.
c. Ensure that the Card Hopper Feed Motor power cable is securely
connected to the Card Hopper Feed Motor.
d. Use the Fargo Diagnostic utility to send a test print to the Printer. See the
Card tab (Diagnostic button) in the Printer Driver.
e. If the Card Hopper Feed Motor is not moving, continue to Step 8.
8 Replace Card Hopper Feed Motor.
a. Replace the Card Hopper Feed Motor.
b. Use the Fargo Diagnostic utility to send a test print to the Printer. See the
Card tab (Diagnostic button) in the Printer Driver.
c. If the Card Hopper Feed Motor does not turn, replace the Main Board.