User's Manual

RESTRICTED USE ONLY Fargo Electronics, Inc.
HDP100 High Definition Card Printer/Encoder User Guide (Rev. Beta)
14
General Troubleshooting Guide
Problem Possible Solution
Film Wrinkle Check the peel-off bar alignment with fixture TL 1733. WE DO
NOT SELL TOOLS-
Adjust the transfer tension. See the Adjusting the Transfer
Tension procedure.
Flashing Check for poor alignment of the peel-off bars, center plate or the
Transfer Roller.
Lower the transfer tension. See the Adjusting the Transfer
Tension procedure.
(Note: Flash is typically caused by excessive heat or excessive
transfer tension.)
Smudge If smudge is on the leading edge of the card, increase the
transfer tension. Verify the Take-up Motor turns without delay
when Lamination begins. If the Motor delays, increase the
transfer tension.
 Adjust the transfer temperature. See the Adjusting the
Transfer Temperature procedure.
 Increase the transfer dwell time. See the Adjusting the
Transfer Dwell Time and Transfer Temperature procedure.
(Note: Smudge is typically caused by low heat or low transfer
tension.)
Film Chipping /
Incomplete Transfer
of Image onto Card
Check Printhead alignment.
 Lower transfer tension (if chipping is on the leading edge).
 Increase the transfer temperature. See the Adjusting the
Transfer Temperature procedure.
 Increase the transfer dwell time. See the Adjusting the
Transfer Dwell Time and Temperature procedure.
Continued on the next page