User's Manual

RESTRICTED USE ONLY Fargo Electronics, Inc.
HDP100 High Definition Card Printer/Encoder User Guide (Rev. Beta)
5
Troubleshooting the LCD Messages (continued)
LCD Message Cause Solution
Headlift Error The Printer was unable to
raise or lower the
Printhead.
Verify that the head is not jammed.
See Resolving a Headlift Motor or
Sensor Error.
Press RESUME to retry or CANCEL
to abort. If the problem persists, call
for technical assistance.
HEAD LOADING An unrecoverable error
occurred while printing.
Contact technical support if this
error repeats. Press CANCEL to
abort this card.
HEAD
RESISTANCE
LCD setting for head
resistance is out of
range.
Enter a value for head resistance in
the LCD Printer Setup menu. Reset
the correct value according to the
steps in the Troubleshooting
Section. If this problem persists, call
for technical assistance.
HEAD SENSOR
ERROR
The Printhead
Temperature Sensor is
not functioning or is not
connected properly.
OR
The Printhead is not
cooling properly.
If the problem persists, call for
technical assistance. See Printing
Process Errors.
HEAD VOLTAGE
ERROR
A hardware fault has
prevented setting the
correct Printhead voltage.
A default value will be used. Call for
technical assistance.
H1 Indicates that the Left
Hopper is OFF.
No action required.
[H1] Indicates that the Left
Hopper is ON.
No action required.
H2 Indicates that the Right
Hopper is OFF.
No action required.
[H2] Indicates that the Right
Hopper is ON.
No action required.
Continued on the next page