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proL.qxd 8/6/2000 3:30 PM Page iii Pro-L Card Printer Users Manual Notices The information in this document is subject to change without notice. NO WARRANTY OF ANY KIND IS MADE WITH REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. No liability is assumed for errors contained herein or for incidental damages in connection with the furnishing, performance, or use of this material.
proL.qxd 8/6/2000 3:30 PM Page iv Pro-L Card Printer Users Manual For Users in the United States: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
proL.qxd 8/6/2000 3:30 PM Page v Table of Contents Section 1: Introduction A. How Your Card Printer Works........................................................1 B. Special Features .................................................................................2 Section 2: Safety Precautions ............................................................3 Section 3: Getting Started A. B. C. D. E. Choosing a Good Location ............................................................
proL.qxd 8/6/2000 3:30 PM Page vi Pro-L Card Printer Users Manual Section 7: Maintenance A. B. C. D. E. F. G. H. I. J. Supplies Required...........................................................................50 Standard Printhead Cleaning........................................................51 Expanded Printhead Cleaning......................................................51 Cleaning the Printers Case...........................................................
proL.qxd 8/6/2000 3:30 PM Page 1 Introduction 1 Thank You... for choosing the Pro-L Card Printer. This printer has been designed to provide you with stunning, photo-quality color output on a variety of different card sizes and thicknesses. It offers many features which easily allow you to create full-color photo ID cards complete with high resolution graphics, text, bar codes, and much more. A.
proL.qxd 8/6/2000 3:30 PM Page 2 Pro-L Card Printer Users Manual Resin Thermal Transfer Resin Thermal Transfer is the process your printer uses to print sharp black text and crisp bar codes which can be read by both infra-red and visible-light bar code scanners. It is also the process used to print ultra-fast, one-color ID cards. Like dyesublimation, this process uses the same thermal printhead to transfer color from the ribbon roll to the card.
proL.qxd 8/6/2000 3:30 PM Page 3 Safety Precautions 2 Before operating the unit, please read the following safety precautions carefully. WARNINGS CAUTION! TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THE UNIT TO RAIN OR MOISTURE. TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE FRONT, TOP OR BACK PANELS. NO USERSERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL. n n n n n n Operate the unit only on 100-240 VAC, 50/60 Hz.
proL.qxd 8/6/2000 3:30 PM Page 4 Pro-L Card Printer Users Manual Sicherheitsmaßnahmen Machen Sie sich vor Inbetriebnahme des Geräts mit den Sicherheitsmaßnahmen gründlich vertraut. SICHERHEITSHINWEISE VORSICHT! ZUR VERHÜTUNG VON FEUERGEFAHR ODER ELEKTRISCHEN SCHLÄGEN DAS GERÄT VOR REGEN ODER FEUCHTIGKEIT SCHÜTZEN. UM DIE GEFAHR VON STROMSCHLÄGEN ZU VERHINDERN, OBERE, SEITLICHE UND HINTERE ABDECKUNG NICHT ABNEHMEN. DAS GERÄT ENTHÄLT KEINE TEILE, DIE VOM BENUTZER GEWARTET WERDEN KÖNNEN.
proL.qxd 8/6/2000 3:30 PM Page 5 Pro-L Card Printer Users Manual Consignes de sécurité Avant dutiliser lappareil, prière de lire attentivement les consignes de sécurité suivantes. AVERTISSEMENTS ATTENTION ! POUR EVITER TOUT RISQUE DINCENDIE OU DELECTROCUTION, NE PAS EXPOSER LAPPAREIL A LA PLUIE OU A LHUMIDITE. POUR EVITER TOUTE DECHARGE ELECTRIQUE, NE PAS RETIRER LES PANNEAUX AVANT, SUPERIEUR OU ARRIERE. NE PAS TENTER DE REPARER SOIMEME LES PIECES A LINTERIEUR DE LAPPAREIL.
proL.qxd 8/6/2000 3:30 PM Page 6 Pro-L Card Printer Users Manual Precauciones de seguridad Antes de operar la unidad, haga el favor de leer detenidamente las siguientes precauciones de seguridad. ADVERTENCIAS ¡PRECAUCION! PARA EVITAR PELIGROS DE INCENDIO O CHOQUE ELECTRICO, NO EXPONGA LA UNIDAD A LA LLUVIA NI A LA HUMEDAD. PARA REDUCIR EL RIESGO DE CHOQUE ELECTRICO, NO QUITE LOS PANELES FRONTALES, SUPERIORES, LATERALES NI DE FONDO. EL INTERIOR NO TIENE PIEZAS REPARABLES POR EL USUARIO.
proL.qxd 8/6/2000 3:30 PM Page 7 Pro-L Card Printer Users Manual Precauzioni per la Sicurezza Prima di dare inizio al funzionamento dellunità, siete pregati di leggere attentamente le seguenti precauzioni di sicurezza. AVVERTENZE ATTENZIONE! ONDE EVITARE IL PERICOLO DI INCENDIO O SCOSSA ELETTRICA, NON ESPORRE LUNITÀ ALLA PIOGGIA OD UMIDITÀ. EVITARE DI RIMUOVERE I PANNELLI ANTERIORE, SUPERIORE, O POSTERIORE PER RIDURRE IL RISCHIO DI SCOSSA ELETTRICA.
proL.qxd 8/6/2000 3:30 PM Page 8 Pro-L Card Printer Users Manual Precauções de Segurança Antes de operar esta unidade, leia cuidadosamente as seguintes precauções de segurança. ADVERTÊNCIAS CUIDADO! PARA EVITAR PERIGO DE CHOQUES ELÉTRICOS OU INCÊNDIO, NÃO EXPONHA A UNIDADE À CHUVA OU UMIDADE. PARA REDUZIR O RISCO DE CHOQUES ELÉTRICOS, NÃO REMOVA OS PAINÉIS DIANTEIRO, SUPERIOR OU TRASEIRO. NENHUMA PEÇA NO INTERIOR DESTA UNIDADE PODE SER CONSERTADA PELO USUÁRIO.
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proL.qxd 8/6/2000 3:30 PM Page 13 Getting Started 3 A. CHOOSING A GOOD LOCATION Place the unit in a location with adequate air circulation to prevent internal heat build up. 1. Use the dimensions specified in Section 10 as a guideline for the minimum clearances to the unit. NOTE: Allow for adequate clearance above the unit to accommodate the height of the unit with its cover open. 2.
proL.qxd 8/6/2000 3:30 PM Page 14 Pro-L Card Printer Users Manual C. UNPACKING AND INSPECTION While unpacking your printer, inspect the carton to ensure that no damage has occurred during shipping. Make sure that all supplied accessories are included with your unit.
proL.qxd 8/6/2000 3:30 PM Page 15 Pro-L Card Printer Users Manual 2. Place the DC power plug end of the power supply cord into the printer s Power Input Port. Power Input Port 3. Place the AC power plug end of the power supply cord into an available wall outlet. Power is automatically applied to the printer when it is plugged in. Press the On/Cancel button if you wish to turn the printer OFF.
proL.qxd 8/6/2000 3:30 PM Page 16 Pro-L Card Printer Users Manual E. IDENTIFYING THE PRINTER FEATURES This illustration shows all of the features found on the front of your card printer. Left Top Cover LCD Display On LED Light Ready LED Light Right Top Cover Cover Release Buttons Security Card Slot Card Hopper Door On/Cancel Button Pause/Resume Button LCD Display The LCD display shows you the current status of the printer.
proL.qxd 8/6/2000 3:30 PM Page 17 Pro-L Card Printer Users Manual Ready LED Light When ON, this light indicates the printer is ready for operation. When OFF, this light indicates the printer is either OFF or paused and will not operate. If this light is flashing, a printer error has occurred. Refer to the printer s LCD display for the specific type of error that occurred. See also Section 9-A for a complete description of all possible LCD error prompts.
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proL.qxd 8/6/2000 3:30 PM Page 19 Ribbons and Cards 4 A. ABOUT RIBBONS As described in Section 1-A, your card printer utilizes both dye-sublimation and resin thermal transfer printing methods. Since the dye-sublimation and the resin thermal transfer print methods each provide their own unique benefits, print ribbons are available in resin-only, dye-sublimation-only, and combination dyesublimation/resin versions.
proL.qxd 8/6/2000 3:30 PM Page 20 Pro-L Card Printer Users Manual Resin-Only Ribbons Resin-only ribbons consist of a continuous roll of a single resin color. No protective overlay panel (O) is provided since resin images do not require the protection of such an overlay. The following resin-only ribbon types are available: Standard Resin Black (K) (provides 1,000 prints) This ribbon provides high resin durability ideal for most general purpose monochrome ID card applications.
proL.qxd 8/6/2000 3:30 PM Page 21 Pro-L Card Printer Users Manual Dye-Sublimation/Resin Ribbons Dye-sublimation/resin ribbons combine the yellow (Y), magenta (M), and cyan (C) dye-sublimation panels with one or two resin black (K) panels. By combining both types of ribbon panels, these ribbons allow you to print full-color, photo-quality images with the dye-sublimation panels along with sharp, black text and bar codes with the resin black panel(s).
proL.qxd 8/6/2000 3:30 PM Page 22 Pro-L Card Printer Users Manual IMPORTANT! All color or monochrome dye-sublimation images MUST have either the ribbons clear overlay panel or an overlaminate applied to them. If neither of these types of protective layers are applied, your cards dye-sublimation image will quickly begin to wear or fade. Cards printed solely with monochrome resin text, bar codes, or images do not require any type of protective overlay or overlaminate.
proL.qxd 8/6/2000 3:30 PM Page 23 Pro-L Card Printer Users Manual 4. With the cover open, place the supply end of the ribbon in between the two black Ribbon Drive Hubs located on the far right-hand side of the printer s interior. Make certain that the ribbon is fed from underneath the ribbon roll. HINT: The Ribbon Drive Hub nearest you, as you are looking into the printer from the front, is spring loaded.
proL.qxd 8/6/2000 3:30 PM Page 24 Pro-L Card Printer Users Manual C. ABOUT CARDS Your card printer accepts a variety of different card sizes and thicknesses and will print onto any card with a clean, level, polished PVC surface (see Section 10 for accepted card size specifications). Although the printer is equipped with card cleaning rollers, it is very important to always print onto cards specifically designed for direct-to-card dye-sublimation printing.
proL.qxd 8/6/2000 3:30 PM Page 25 Pro-L Card Printer Users Manual 1. Remove a stack of 100 or fewer cards from the card packaging. Do not touch the area of the card where you intend to print. Oil or dirt from your hands can impair print quality. 2. Open the Card Hopper Door located on the right-hand side of the printer s exterior by grasping the top of the door and pulling down. Allow the door to swing completely open. Card Input Tray Card Input Guides 3.
proL.qxd 8/6/2000 3:30 PM Page 26 Pro-L Card Printer Users Manual 4. Once the cards have been inserted, remove the top card and throw it away if you suspect it has been contaminated with oil from your fingertips. Close the Card Hopper Door. The cards will automatically feed off the top of the stack. NOTE: The printers 100 card capacity is figured using a standard CR-80 3.375L x 2.125W x .030 (85.6mmL x 54.0mmW x .75mm) card size.
proL.qxd 8/6/2000 3:30 PM Page 27 Card Laminating 5 A. ABOUT THE LAMINATOR In addition to printing and applying the standard clear overlay panel included on the various ribbon types, the printer also provides a built-in lamination system for applying a more secure, tamper-resistant overlaminate. This built-in laminator is controlled by both the printer itself and the printer s software driver.
proL.qxd 8/6/2000 3:30 PM Page 28 Pro-L Card Printer Users Manual printer is turned ON. Pressing the On/Cancel button or disconnecting the printer s power cord both serve to reset the laminator to its default temperature. The temperature setting within the printer driver, however, will stay the same until you change it. CAUTION! THE PRINTERS LAMINATION ROLLER CAN REACH TEMPERATURES EXCEEDING 350° F (175° C). USE EXTREME CAUTION WHEN OPERATING THE LAMINATOR.
proL.qxd 8/6/2000 3:30 PM Page 29 Pro-L Card Printer Users Manual 2. The supply end of the overlaminate roll is the side containing the fresh, unused portion of the overlaminate. The take-up end is the other side. Supply Take-up 3. Open the top-left cover of the printer by pressing its Cover Release Button. Allow the cover to swing up and open. 4.
proL.qxd 8/6/2000 3:30 PM Page 30 Pro-L Card Printer Users Manual 5. Place the take-up end of the roll in between the two black Lamination Drive Hubs located on the far left-hand side of the printer s interior. Load the take-up end of the roll just as you loaded the supply end in step 4. When loaded properly, the overlaminate material should feed underneath both ends of the overlaminate roll. Supply Roll Take-up Roll 6. Close the cover.
proL.qxd 8/6/2000 3:30 PM Page 31 Using Your Card Printer 6 A. CONNECTING THE PRINTER TO YOUR COMPUTER Your card printer is designed to be used with nearly any IBM-PC or compatible running Windows 3.1x, Windows 95/98, or Windows NT. A minimum of a 486 DX class computer with 8MB RAM or higher is required. For best performance, a Pentium class computer with 32 MB RAM or higher is recommended. The printer is equipped with an ECP-compatible, high-speed Centronics parallel port.
proL.qxd 8/6/2000 3:30 PM Page 32 Pro-L Card Printer Users Manual NOTE: The extra port shown in the previous illustration is an Auxiliary Port (subminiature-D connector) included and used only on units equipped with an optional smart card contact station. If your unit is equipped with a contact station and you have questions regarding its use, please contact your authorized reseller. 2. Connect the other side to the back of your PC at the PARALLEL connector.
proL.qxd 8/6/2000 3:30 PM Page 33 Pro-L Card Printer Users Manual NOTE: The Windows 3.1 printer driver is not included with your printer or on the Software Installation CD. If you would like to use this driver, please go to www.fargo.com to download the driver and to get detailed installation instructions. Installing The Printer Driver From The Software Installation CD To install the printer driver, close down all other programs and insert the Software Installation CD into your computer's CD drive.
proL.qxd 8/6/2000 3:30 PM Page 34 Pro-L Card Printer Users Manual Downloading FARGO's downloadable printer driver files have names ending in ".exe" and are self-extracting PKZip archives. A PKZip archive is a package, containing one or more files, that has been "zipped" to make it smaller and provide easy downloading of numerous files simultaneously. An archive that is self-extracting is capable of "unzipping" itself.
proL.qxd 8/6/2000 3:30 PM Page 35 Pro-L Card Printer Users Manual NOTE: If the CD does not automatically open, use "My Computer" or "Windows Explorer" to view the contents of the CD. Then, double-click on the Setup.exe file listed on the CD. Follow the on-screen instructions to complete installation. Once installed, the "32Bit Print Spooler" icon will appear in the Start->Programs->Fargo folder. NOTE: Occasionally, new 32-Bit Print Spooler versions are released which have new or updated features.
proL.qxd 8/6/2000 3:30 PM Page 36 Pro-L Card Printer Users Manual When the Save last job for reprint option is selected, the 32-Bit Print Spooler will automatically save the last print job you sent to the printer and allow you to instantly reprint the job without the delay of having to reprocess it. The print job will be saved in the spooler until another print job is sent and saved over it. If you do not wish to save the last print job for reprint, deselect this option.
proL.qxd 8/6/2000 3:30 PM Page 37 Pro-L Card Printer Users Manual Windows 95/98 1. Click the Start button, point to Settings, and select Printers. 2. Click on the Pro-L Card Printer icon with the right mouse button, and select Properties. Windows NT 1. Click the Start button, point to Settings, and select Printers. 2. Click on the Pro-L Card Printer icon with the right mouse button, and select Document Defaults. 3. Click on the Advanced tab of the Document Settings window.
proL.qxd 8/6/2000 3:30 PM Page 38 Pro-L Card Printer Users Manual To change or verify the appropriate printer driver options for your print job, please refer to the following descriptions given in alphabetical order: Algebraic See Color Matching. Buffer Single Card Select this option to force the printers memory to buffer, or hold, only one print job at a time. This option should only need to be selected if you are printing to multiple printers sharing print jobs over a network.
proL.qxd 8/6/2000 3:30 PM Page 39 Pro-L Card Printer Users Manual HINT Notice the direction the Vertical and Horizontal adjustment arrows point within the Printing Position window are representative of the direction the printed image moves on the card. The Lamination Placement control allows you to adjust the horizontal position of the PolyGuard overlaminate.
proL.qxd 8/6/2000 3:30 PM Page 40 Pro-L Card Printer Users Manual damaging the area of the card containing the magnetic stripe, smart chip, or punched slot. The Dual Side: CR-80/Magstripe selection should be selected only when printing onto both sides of a standard CR-80 card which has a magnetic stripe on the back. This option allows you to print and overlay the entire front of a card while applying an overlay only onto the area opposite the magnetic stripe on the back of a card.
proL.qxd 8/6/2000 3:30 PM Page 41 Pro-L Card Printer Users Manual automatically adjusts the color of your image according to preconfigured printer profiles and default system profiles. This results in a very precise color match compliant with ICC standards. Please note that since the FargoColor option is intended to match photographic color hues as closely as possible, you may notice that some colors may appear slightly muted when printing simple spot colors. Controls See Picture Controls.
proL.qxd 8/6/2000 3:30 PM Page 42 Pro-L Card Printer Users Manual The printer driver distinguishes between text and image objects in order for TrueType black text and bar codes to always be printed with a true resin black. Resin black is essential when printing bar codes, since only resin black bar codes can be read by both infra-red and visible light bar code scanners. Composite or dye-sublimation black bar codes can only be read by visible light bar code scanners.
proL.qxd 8/6/2000 3:30 PM Page 43 Pro-L Card Printer Users Manual When laminating with the Thermal Transfer Film overlaminate, there are three different options for controlling how the film will be applied. If the Film Lamination option is selected, the film lamination is applied to the printed card, then the card is ejected. This is the fastest way to apply the film lamination, yet it provides the lowest film durability.
proL.qxd 8/6/2000 3:30 PM Page 44 Pro-L Card Printer Users Manual Monitor See Color Matching. Orientation Select either Portrait or Landscape. Selecting Portrait causes the card to print in a vertical orientation. Selecting Landscape causes the card to print in a horizontal orientation. An icon illustrating a printed card helps represent the difference between the two. Overlay This option is only applicable if you have selected a Ribbon Type with a clear overlay (O) panel.
proL.qxd 8/6/2000 3:30 PM Page 45 Pro-L Card Printer Users Manual or (b) leave the existing ribbon in the printer and press the Pause/Resume button. In the case of option (b), once the Pause/Resume button is pressed, the printer will continue printing until the end of the ribbon, but will beep once and display the "Low Ribbon/Clean" message before each print job.
proL.qxd 8/6/2000 3:30 PM Page 46 Pro-L Card Printer Users Manual Print Both Sides Select this option to automatically print on both the front and back side of a card. This option can be selected in conjunction with any application program which supports a multiple page document. In other words, your program must be able to send down two or more separate pages to be printed within the same document.
proL.qxd 8/6/2000 3:30 PM Page 47 Pro-L Card Printer Users Manual SmartShield See Overlay. Split Ribbon Print Select this option to automatically print full-color on the front of a card and resin black on the back of a card using any of the Full-Color YMCKO, YMCKK, or YMCKOK ribbons. Selecting this option provides the most economical means of printing a dual-sided card since a single set of ribbon panels is essentially split to print both the front and back sides of a card.
proL.qxd 8/6/2000 3:30 PM Page 48 Pro-L Card Printer Users Manual E. PRINTING A CARD Now that youve set up the printer, loaded media, and installed the printer driver, youre ready to print a card. Follow these steps to print your first card: NOTE: If you are using the printers optional SmartGuard Security Feature, you must insert a valid SmartGuard Access Card into the printers Security Card Slot before attempting to complete the following steps.
proL.qxd 8/6/2000 3:30 PM Page 49 Maintenance 7 Your card printer is built to require a minimum amount of maintenance. Nevertheless, there are a few procedures you can perform on a regular basis or as needed to ensure the best possible performance. Use the following illustration of your printer to locate the items discussed within this section.
proL.qxd 8/6/2000 3:30 PM Page 50 Pro-L Card Printer Users Manual A. SUPPLIES REQUIRED For the maintenance procedures outlined in this section, you will need the following items: n Isopropyl alcohol n Acetone n Standard clear adhesive tape or masking tape n Soft, lint-free cloth Or, to make these maintenance procedures more convenient, a Printer Cleaning Kit is available from your authorized reseller. This optional kit includes the following: n Printhead Cleaning Pens pre-moistened with 99.
proL.qxd 8/6/2000 3:30 PM Page 51 Pro-L Card Printer Users Manual B. STANDARD PRINTHEAD CLEANING This procedure should be performed if you notice a streak on the card where color was not transferred. This procedure should also be performed during every ribbon change or after every 250 prints in order to maintain consistent print quality. The printhead is located near the center of the opened Top Cover assembly. 1. Open the printers top-right cover by pressing its Cover Release Button. 2.
proL.qxd 8/6/2000 3:30 PM Page 52 Pro-L Card Printer Users Manual E. CLEANING THE INSIDE OF THE PRINTER As you use your printer, dust and other foreign particles may accumulate inside the printers case. These particles are attracted to the underside of the ribbon by static produced during printing and can cause voids on the printed image. Periodically, use the following procedure to remove dust and other foreign particles: 1. Open the printers Top Covers. 2.
proL.qxd 8/6/2000 3:30 PM Page 53 Pro-L Card Printer Users Manual G. CLEARING A RIBBON OR OVERLAMINATE JAM If the ribbon or overlaminate becomes stuck to a card or jammed inside the printer, the LCD Display will indicate that it is jammed. Refer to the following steps to clear the jam: 1. Leave the power ON, and open the printer s Top Covers as necessary. 2. Remove the Take-Up core (the side with used ribbon or overlaminate on it) from in between the two black Drive Hubs. 3.
proL.qxd 8/6/2000 3:30 PM Page 54 Pro-L Card Printer Users Manual 3. Insert the Cleaning Card into the Card Hopper as you normally would any other type of card. Be sure, however, that the shortest non-adhesive end of the Cleaning Card enters the printer first and that the side of the cleaning card with the adhesive backing removed (the sticky side) is facing upward. If the card is inserted with the sticky side facing downward, it will stick to the Card Input Tray and will not feed.
proL.qxd 8/6/2000 3:30 PM Page 55 Pro-L Card Printer Users Manual J. MAINTAINING THE CLEANING ROLLERS The Cleaning Rollers remove dust particles from the top and bottom of a blank card as it feeds into the printer. Cleaning these rollers will help prevent contaminated cards from passing beneath the printhead, thus extending the printheads life and allowing for higher quality output. The Cleaning Rollers should be cleaned during every ribbon change or after every 250 prints.
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proL.qxd 8/6/2000 3:30 PM Page 57 Mechanical Adjustments 8 The printer is pre-set at the factory to consistently feed and print a standard CR-80 3.375L x 2.125W x .030 (86mmL x 54mmW x .75mm) card size. When inserting cards which vary from this standard card size, one should make slight adjustments to the Card Input Guides and to the Card Separator Flap for consistent card feeding and for best output quality.
proL.qxd 8/6/2000 3:30 PM Page 58 Pro-L Card Printer Users Manual 1. Open the Card Hopper Door located on the right-hand side of the printer s exterior by grasping the top of the door and pulling straight down. Allow the door to swing completely open. 2. As you are looking straight into the Card Hopper, locate the left Card Input Guide and loosen the two screws which fasten it to the back plate of the Card Hopper. 3.
proL.qxd 8/6/2000 3:30 PM Page 59 Pro-L Card Printer Users Manual 3. As you are looking inside the printer from the front, locate the Internal Card Guide on the left-hand side (the lamination side) of the printer. This guide straddles the laminators black Drive Roller. 4. Remove the single screw from the two holes residing to the immediate right of the laminators Internal Card Guide. 5. With your left hand, pull the laminator s spring-loaded Internal Card Guide toward you.
proL.qxd 8/6/2000 3:30 PM Page 60 Pro-L Card Printer Users Manual 5. As you are looking straight into the Card Hopper, locate the two single screws which reside in the upper corners of the back plate of the Card Hopper. You will find one screw to the right of the right Card Input Guide and one screw to the left of the left Card Input Guide. Loosen these screws. Metal Roller Card Input Guides Card Input Tray Card Feed Roller Back Plate Screws 6.
proL.qxd 8/6/2000 3:30 PM Page 61 Pro-L Card Printer Users Manual 7. Rotate the screws clockwise to move the Card Separator Flap upward or counter clockwise to move the flap downward. If inserting thicker cards, move the Card Separator Flap downward. If inserting thinner cards, move the flap upwards. 8. When adjusted properly, the space between the Card Separator Flap and the first Card Feed Roller should be approximately the same as the thickness of a single card.
proL.qxd 8/6/2000 3:30 PM Page 62 Pro-L Card Printer Users Manual D. ADJUSTING THE LAMINATOR If applying PolyGuard overlaminate, you may find that the individual polyester chips from the overlaminate roll may sometimes be slightly off-center when applied to a card. To center the vertical placement of these chips across the card width, a simple mechanical adjustment can be made. This adjustment is described below.
proL.qxd 8/6/2000 3:30 PM Page 63 Pro-L Card Printer Users Manual 3. If the PolyGuard chip is being placed more toward a cards bottom edge (as shown), move the Card Guide Rail slightly toward the front of the printer (opposite the direction you would like the chip to move). 4. Always make very slight adjustments to the Card Guide Rail, and run a test print after each adjustment until the optimum chip position is found.
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proL.qxd 8/6/2000 3:30 PM Page 65 Troubleshooting 9 If you have difficulty operating the printer, the troubleshooting suggestions in this section should, in most cases, solve the problem. If you still have difficulty after trying these suggestions, contact your authorized reseller for technical assistance. A. INTERPRETING LCD DISPLAY MESSAGES The LCD display shows you the current status of the printer. The top line of the LCD reports the status of the printing functions.
proL.qxd 8/6/2000 3:30 PM Page 66 Pro-L Card Printer Users Manual TOP Line of LCD Message Cause Solution Card Jam: Flip A card is jammed in the Flipper Table area of the printer. Clear the jam according to the instructions in Section 7-F. Card Jam: Mag A card is jammed in the Mag Encoding module, beneath the Flipper Table. Clear the jam according to the instructions in Section 7-F. Card Jam: Print A card is jammed somewhere along the printing path, under the printers top-right cover.
proL.qxd 8/6/2000 3:30 PM Page 67 Pro-L Card Printer Users Manual TOP Line of LCD (continued) Message Cause Solution Clearing Jam Indicates error or jam is being cleared. Feeding Card Indicates card is feeding properly. Flipper Jam Card Flipping Mechanism is unable to rotate. Flipping Card Indicates card is being flipped for backside printing. Head-down Failed Printhead is unable to lower. Press Pause/Resume button to retry. If failure continues call for technical assistance.
proL.qxd 8/6/2000 3:30 PM Page 68 Pro-L Card Printer Users Manual TOP Line of LCD (continued) Message Cause Solution Key Card Ready Indicates SmartGuard or SmartShield data has successfully been encoded onto the SmartGuard Access Card. Appears only if you are using the SmartGuard Security Feature. Key Disabled Indicates the SmartGuard Security Feature has been disabled. Appears only if you are using the SmartGuard Security Feature.
proL.qxd 8/6/2000 3:30 PM Page 69 Pro-L Card Printer Users Manual TOP Line of LCD (continued) Message Cause Solution No Shield Loaded You are trying to print with the printer driver s SmartShield option selected even though you (a) are not using the optional SmartGuard Security Feature or (b) if using the SmartGuard feature, you do not have a SmartShield image encoded onto the SmartGuard Access Card currently inserted into the printer.
proL.qxd 8/6/2000 3:30 PM Page 70 Pro-L Card Printer Users Manual TOP Line of LCD (continued) Message Cause Printing Shield Indicates the SmartShield Security Image is printing. Appears only if you are using the SmartGuard Security Feature. Rasterize Shield Indicates the printer is loading the SmartShield security image from your SmartGuard Access Card into its memory. Appears when a valid access card containing a SmartShield image is first inserted into the printer.
proL.qxd 8/6/2000 3:30 PM Page 71 Pro-L Card Printer Users Manual TOP Line of LCD (continued) Message Cause Solution Ribbon Error/Out The print ribbon is either out or a ribbon error has occurred. Install a new ribbon if out (see Section 4-B). Press the Pause/Resume button to continue.
proL.qxd 8/6/2000 3:30 PM Page 72 Pro-L Card Printer Users Manual TOP Line of LCD (continued) Message Cause If the ribbon seems to be cut neatly in two, resyncronize the printhead by opening the topright cover and pressing both the On/Cancel and Pause/Resume buttons simultaneously. Also, try setting the printer driver s Calibrate/Image Placement/ Horizontal Value to 0. If too large of a positive number is entered, a broken ribbon may result (see Section 6-C).
proL.qxd 8/6/2000 3:30 PM Page 73 Pro-L Card Printer Users Manual BOTTOM Line of LCD Message Cause Solution Card Jam: Lam A card is jammed somewhere along the laminating path, under the printers top-left cover. Clear the jam according to the instructions in Section 7-F. Clearing Jam Indicates error or jam is being cleared. Lam Adjust Temp Indicates the laminator is heating or cooling to its target temperature.
proL.qxd 8/6/2000 3:30 PM Page 74 Pro-L Card Printer Users Manual BOTTOM Line of LCD (continued) Message Cause Solution Lam Jam/Out The overlaminate has become jammed in the printer rollers, is stuck to the surface of the card is broken, or has run out. If jammed, clear it according to the instructions in Section 7-G. If out, install more overlaminate (see Section 5-C). Press the Pause/Resume button to continue. Lam Ready Indicates printer is ready to laminate.
proL.qxd 8/6/2000 3:30 PM Page 75 Pro-L Card Printer Users Manual BOTH Lines of LCD Message Cause Solution CANCEL=Abort RESUME=Continue Appears when the Pause/ Resume button is pressed any time while the printer is powered ON. Also appears when the On/ Cancel button is pressed during a print job. Press the Pause/Resume button to return the printer to its Ready mode or, if printing, to continue operation.
proL.qxd 8/6/2000 3:30 PM Page 76 Pro-L Card Printer Users Manual BOTH Lines of LCD (continued) Message Cause Solution EE Memory Error! RESUME=Clear Mem Indicates problem with permanent circuit board memory. Remove the ribbon and press the Pause/Resume button to recalibrate the printer s memory module. Turn the printer power OFF and ON to reset. EE Memory Error! RESUME=Retest Permanent circuit board memory is bad. Call for technical assistance.
proL.qxd 8/6/2000 3:30 PM Page 77 Pro-L Card Printer Users Manual B. GENERAL TROUBLESHOOTING SUGGESTIONS The printer beeps just before each ribbon panel is printed. n This indicates the print ribbon is running low and that is will soon run out. Print until the ribbon is gone and replace the ribbon when necessary (see Section 4-B). The printer doesnt seem to work at all. n Make sure that the power cord is plugged in securely on both ends and that the printer is ON.
proL.qxd 8/6/2000 3:30 PM Page 78 Pro-L Card Printer Users Manual The PolyGuard overlaminate is not centered on my card. n When applying the PolyGuard overlaminate, you may find that the individual polyester chips from the overlaminate roll may be slightly off-center when applied to a card. This is due to slight variations in the position of the chips on each individual overlaminate roll. To center these chips, refer to Section 9-D for instructions.
proL.qxd 8/6/2000 3:30 PM Page 79 Pro-L Card Printer Users Manual Two or more cards feed at the same time. n Be sure the cards you are using are not sticking together. Manually separate the cards if you suspect they are sticking to one another. If separating cards, remember not to touch the surface of the card where you intend to print, since dirt or oil from your hands will impair print quality. n You may need to adjust the Card Separator Flap if feeding cards varying from the standard CR-80 3.
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proL.qxd 8/6/2000 3:30 PM Page 81 Technical Specifications 10 Printing Method: Dye-sublimation/resin thermal transfer Printing Resolution: 300 dpi (11.8 dots/mm) Colors: Up to 16.7 million Print Speed: Approximately 8 seconds (K) Approximately 30 seconds (YMCKO) Additional 20 seconds required if applying PolyGuard overlaminate Printing Area: Standard CR-80 Card: Card Size 2.125 (54mm) x 3.375 (85.6mm) Print Area 2.11 (53.5mm) x 3.37 (85.5mm) Oversize Card: Card Size 2.36 (60mm) x 3.
proL.qxd 8/6/2000 3:30 PM Page 82 Pro-L Card Printer Users Manual Card Types: PVC or Polyester cards with polished PVC finish; monochrome resin ribbon required for straight polyester cards Card Capacity: Accepts up to 100 standard CR-80 PVC Cards Software Driver: Windows 3.1x, Window 95/98, and Windows NT printer drivers Interface: Standard 8-bit Centronics-type parallel (ECP compatible) Operating Temperature: 65ºF to 80ºF (18ºC to 27ºC) Humidity: Non-condensing 20%60% Dimensions: 10.
proL.qxd 8/6/2000 3:30 PM Page 83 Appendix A: Magnetic Stripe Encoding Module A A. MAGNETIC TRACK OPTIONS The card printer can be purchased with one of two types of factory-installed Magnetic Stripe Encoding Modules. The first, most common type is an ISO Standard encoding module with a dual-coercivity (high or low) encoding head. The second is a JIS II Standard encoding module commonly used in Japan.
proL.qxd 8/6/2000 3:30 PM Page 84 Pro-L Card Printer Users Manual Encoding Mode / Coercivity / Track Selection Use the Encoding Mode option to specify which magnetic encoding standard you would like to use. The JIS II option provides encoding compatibility with the JIS C 6220 Type II cards commonly used in Japan. When the JIS II mode is selected, only track 2 will be encoded. Note that no encoding customization options are available with the JIS II mode.
proL.qxd 8/6/2000 3:30 PM Page 85 Pro-L Card Printer Users Manual Magnetic Track Options Use these options to customize the ISO encoded data format for each of the magnetic stripes three tracks. Remember that each track must be customized independently of the other two. This means you must specify which of the three tracks to customize by selecting one of the three track options.
proL.qxd 8/6/2000 3:30 PM Page 86 Pro-L Card Printer Users Manual Character Data Parity This option enables customization of the Character Data Parity used to encode the magnetic data on the currently selected track. The default ISO Standard selections for this option are: Track 1 Track 2 Track 3 - ODD ODD ODD LRC Generation Mode This option enables customization of the LRC Generation Mode used to encode the magnetic data on the currently selected track.
proL.qxd 8/6/2000 3:30 PM Page 87 Pro-L Card Printer Users Manual B. ISO TRACK LOCATIONS The magnetic encoding module encodes onto tracks in accordance with an ISO 7811-2 magnetic stripe. Refer to the following diagram for track locations: 0.223" 0.353" 0.493" TRACK1 0.110" TRACK2 0.110" TRACK3 0.110" 0.130" 0.
proL.qxd 8/6/2000 3:30 PM Page 88 Pro-L Card Printer Users Manual Track 1 Track 2 Track 3 Start Sentinel % ; ; End Sentinel ? ? ? Field Separator ^ = = Valid Characters 0-9, A-Z, Punct.
proL.qxd 8/6/2000 3:30 PM Page 89 Appendix B: Interfacing Information B A. INTRODUCTION The printer is equipped with a standard 8-bit Centronics-type parallel data communications port. This is the means by which the printer receives data from your computer. No options for serial data are available. This section describes the pin assignments, protocol, and signal specifications for the parallel data input port. B.
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proL.qxd 8/6/2000 3:30 PM Page 91 Index I Bar Codes ...................................................................................................................................................20, 43 Buffer Single Card...........................................................................................................................................39 Calibrate ..................................................................................................................................
proL.qxd 8/6/2000 3:30 PM Page 92 Pro-L Card Printer Users Manual LCD Display ..............................................................................................................................................13, 65 LRC Generation Mode ...................................................................................................................................86 Magnetic encoding ...........................................................................................................
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