DTC500 Series Card Printer/Encoders User Guide (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. DTC500 Series Card Printer/Encoders User Guide (Rev. 5.0), property of FARGO Electronics, Incorporated Copyright 2002, 2003, 2004, 2005, 2006 by FARGO Electronics, Incorporated. All rights reserved. Printed in the United States of America.
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RESTRICTED USE ONLY Fargo Electronics, Inc. How to use the manual The DTC500 Series Card Printer/Encoders User Guide (Rev. 5.0) is, in fact, the troubleshooting and field service manual for the entire DTC500 card printer. The manual is designed to provide Installers and Technicians with quick, efficient lookup of related procedures, components and terms. The manual can be used effectively either in soft or hard copy, depending on the preference of the Installer or Technician.
RESTRICTED USE ONLY Fargo Electronics, Inc. Safety Messages (review carefully) Symbol Critical Instructions for Safety purposes Danger: Failure to follow these installation guidelines can result in death or serious injury. Information that raises potential safety issues is indicated by a warning symbol (as shown to the below). Caution: To prevent personal injury, refer to the following safety messages before performing an operation preceded by this symbol.
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RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing DTC 525 Sequence of Operations The following sequence describes a DTC525 doing a dual sided full color print job with magnetic encoding. Step Process 1 The File information is received from the PC. 2 The Flipper Stepper activates and rotates the Flipper Table until the Flipper Home Sensor is activated.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing DTC 525 Sequence of Operations (continued) Step Process 11 Repeat Steps 9 to 10 for each Encoding and Verification pass. 12 The Card is centered on the Flipper Table based on input from the Flipper Table Card Sensor. 13 The Flipper Stepper rotates the Flipper Table a specific number of steps (based on the Flipper Offset setting) to the Home the Flipper Table. 14 The Card Feed Motor feeds the Card to the Print TOF Sensor.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing DTC 520 Sequence of Operations The following sequence describes a DTC525 doing a dual sided full color print job with magnetic encoding. Step Process 1 The File information is received from the PC. 2 The Flipper Stepper activates and rotates the Flipper Table until the Flipper Home Sensor detects a change in state.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing DTC 520 Sequence of Operations (continued) 13 Flipper Stepper rotates the Flipper Table a certain number of steps (based on the Flipper Offset setting) to return the Flipper Table to a level position. 14 The Card Feed Motor feeds the Card to the Print TOF Sensor. 15 The Ribbon Drives turn ON and move until the correct panel is detected by the Print Ribbon Sensor Array (5 reflective). All Stop.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing DTC 515 Sequence of Operations The following sequence describes a DTC515 doing a full color print job with magnetic encoding. Step Process 1 The File information is received from the PC. 2 The Flipper Stepper activates and rotates the Flipper Table until the Flipper Home Sensor detects a change in state.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing DTC 515 Sequence of Operations (continued) Step Process 11 Repeat Steps 9 to 10 for each Encoding and Verification pass. 12 The Card is centered on the Flipper Table based on input from the Flipper Table Card Sensor. 13 The Flipper Stepper rotates the Flipper Table a certain number of steps (based on the Flipper Offset setting) to return the Flipper Table to a level position. 14 The Card Feed Motor feeds card to the Print TOF Sensor.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing DTC 510 Sequence of Operations The following sequence describes a DTC510 doing a full color print job with magnetic encoding. Step Process 1 The File information is received from the PC. 2 The Flipper Stepper activates and rotates the Flipper Table until the Flipper Home Sensor detects a change in state.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing DTC 510 Sequence of Operations (continued) Step Process 13 The Flipper Stepper rotates the Flipper Table a specific number of steps (based on the Flipper Offset setting) to return the Flipper Table to a level position. 14 The Card Feed Motor feeds card to the Print TOF Sensor. 15 The Ribbon Drives turn ON and move until the correct panel is found by the Print Ribbon Sensor Array (5 reflective). All Stop.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing DTC500 Boot up Sequence Step Process 1 The Printer checks the installed memory in the Printer. 2 The Printers Firmware is initialized. 3 The Headlift Motor activates and cycles the Printhead one full rotation. 4 The Encoding Feed Motor activates and the Magnetic TOF Sensor checks for the presence of a Card. 4 The Hopper Transport Motor activates until the Hopper Position Sensor detects a change in state.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Lamination Module Sequence of Operations The LAM sequence of operations begins after printing has occurred with the Card Printer. Step Process 1 The card is fed onto the Lamination Module Flipper Table. 2 The card is fed to the Card Position Sensor. 3 The Lamination Ribbon Motor begins cycling until the Upper Lamination Sensor detects the mark. 4 The Card Feed Motor activates to center the card on the Platen Roller.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Lamination Module Sequence of Operations (continued) Step Process 6 The Card Feed Motor and the Lamination Ribbon Motor activate for the length of the card. 7 The Lamination Roller Lift Motor cycles until Lamination Roller Lift Sensor detects state change. 8 The card is fed back to the Flipper Table. 9 The Flipper Table Clutch engages. 10 The Flipper Table Motor activates until the Card is inverted based on the Flipper offset setting.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing Lamination Module Boot up Sequence Step Process 1 The Lamination Headlift turns until head up position is returned from Headlift Sensor. 2 The Lamination Ribbon motor activates to determine the presence of a roll of lamination. 3 The Lamination Flipper table homes itself. 4 The Card sensor checks for the presence of a card and ejects it if found. DTC500 Series Card Printer/Encoders User Guide (Rev. 5.
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RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Spare Parts List for DTC 500 Series Card Printer ____________________________318 Reviewing the Spare Parts List for the DTC500 LAM_____________________________________318 Glossary of Terms ____________________________________________________________ 319 Index _______________________________________________________________________ 339 DTC500 Series Card Printer/Encoders User Guide (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Section 1: Specifications The purpose of this section is to provide the User with specific information on the Regulatory Compliances, Agency Listings, Technical Specifications and Functional Specifications for the DTC500 Series Card Printer/Encoders User Guide (Rev. 5.0).
RESTRICTED USE ONLY Fargo Electronics, Inc. Regulatory Compliances Term Description CSA The Printer manufacturer has been authorized by UL to represent the Card Printer as CSA Certified under CSA Standard 22.2. File Number: E145118 FCC The Card Printer complies with the requirements in Part 15 of the FCC rules for a Class B digital device. (Note: These requirements are designed to provide reasonable protection against harmful interference in a residential installation.
RESTRICTED USE ONLY Fargo Electronics, Inc. Agency Listings Term Description Emissions Standards EMC: ITS (EN 55022 Class B:1995), FCC Class B, EN 50082-1:1997, BSMI, CRC c1374, CE and CCIB Safety Standards UL 1950, CSA C2.2 (No.950-95) and TüV-GS (IEC-950), CE and CCIB. Technical Specifications Term Description Accepted Standard Card Size CR-79 Adhesive Back: 3.303 in. x 2.051 in. (83.9mm x 52.1mm) (cannot be laminated with DTC515-LC or DTC525-LC) Accepted Card Thickness .010 in. (10 mil) to .
RESTRICTED USE ONLY Fargo Electronics, Inc. Technical Specifications (continued) Term Description Card Cleaning Removable card cleaning cartridge with replaceable cleaning tape. Colors Up to 16.7 million colors and 256 shades per pixel. Dimensions DTC510/515/520/525: 10.75 in. H x 18.5 in. W x 11 in. D (273mm x 470mm x 279mmD). DTC515-LC/525-LC: 10.75 in. H x 30.5 in. W x 11 in. D (273mm x 775mm x 279mmD). LC Module: 10.
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RESTRICTED USE ONLY Fargo Electronics, Inc. Functional Specifications The card Printer utilizes two different, yet closely related printing technologies to achieve its direct-to-card print quality for Dye-Sublimation and resin thermal transfer. The card Printer will print from any IBM-PC® or compatible running Windows® 95/98/Me, Windows NT 4.0, Windows 2000 or Windows XP.
RESTRICTED USE ONLY Fargo Electronics, Inc. Functional Specifications (continued) Function Description Resin Thermal Transfer Resin Thermal Transfer is the print method the Printer uses to print sharp black text and crisp bar codes that can be read by both infrared and visiblelight bar code scanners. Like Dye-Sublimation, this process uses the same thermal Printhead to transfer color to a card from a resin-only print Ribbon or the resin black (K) panel of a full color print Ribbon.
RESTRICTED USE ONLY Fargo Electronics, Inc. Printer Components: LCD display to Parallel Interface Port Component Description Access Card Slot The SmartGuard Access Card is inserted in this slot and is used with the Printer's optional SmartGuard Security Feature. Card Thickness Adjustment Lever Adjusts the Printer to feed varying card thicknesses. Card Cleaning Cartridge Automatically cleans cards for higher print quality. (Note: Replace this tape after every 3000 cards or as needed.
RESTRICTED USE ONLY Fargo Electronics, Inc. Printer Components: LCD display to Serial Interface Port (continued) Component Description Printhead This Print Station component actually does the printing. (Note: This component is fragile and must not be bumped or touched with anything other than a cleaning pen.) Power Switch This switch turns the Printer power ON and OFF. Power Port This port connects to the (included) power cord.
RESTRICTED USE ONLY Fargo Electronics, Inc. Printer Components: LCD display to Serial Interface Port (continued) Component Description scroll buttons These buttons are used to scroll through menus and sub-menus and to adjust certain menu options. Parallel Interface Port This port connects to a Windows PC with a parallel cable. Serial Interface Port For Smart Card option: This port is provided only if your Printer includes an optional Smart Card Contact Station.
RESTRICTED USE ONLY Fargo Electronics, Inc. Printer Components: LCD display to Serial Interface Port (continued) Refer to the previous table. Top Cover Printhead Print Station Card Cleaning Cartridge Securing Latches LCD Display LED Light Scroll Buttons Softkey Buttons Card Input Hopper Card Supply Window Card Output Hopper Exception Card Slot Card Input Hopper Lock Access Card Slot Card Thickness Adjustment Lever DTC500 Series Card Printer/Encoders User Guide (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Printer Components: LCD and Softkey Control Pad The Printer provides a four line, eighty (80) character LCD display that communicates helpful information about the Printer's operation. The top three lines of the LCD display will always be used to communicate print status, error messages and menu options. The bottom line of the LCD display will always be used to communicate the current function of the Printer's softkey buttons.
RESTRICTED USE ONLY Fargo Electronics, Inc. Printer Components: LCD and Softkey Control Pad (continued) Component Description Ready/Printer Open Screens Once the Printer has finished its system check and with the Print and Transfer Stations closed, the Printer will display READY to indicate that the Printer is ready for operation. (Note: The Printer will stay in this mode until it receives a print job or it is turned OFF.
RESTRICTED USE ONLY Fargo Electronics, Inc. Printer Components: LCD and Softkey Control Pad (continued) Component Description The Cancel button Use this button to cancel print jobs and reset the Printer for the next print job. This Cancel function will cancel all print jobs in the Printer and will completely reset the Printer. In this case, be sure to cancel the print jobs from the PC before pressing YES.
RESTRICTED USE ONLY Fargo Electronics, Inc. Printer Components: LCD and Softkey Control Pad (continued) Component Description LED light This light works in conjunction with the Printer's LCD display to help communicate the Printer's current status. (Note: It is especially effective when the User is too far away from the Printer to read the LCD display.) The following explains how to interpret both LED lights on the exterior of the Printer. Off: Indicates the Printer power is OFF.
RESTRICTED USE ONLY Fargo Electronics, Inc. Printer Components: LCD and Softkey Control Pad (continued) Component Description Error Screens Your Printer is capable of communicating two similar yet different types of message screens: The first is called an ERROR screen. This screen appears if an error occurs and will completely stop Printer operation. In this case, the LCD will display ERROR on the first line and a brief description of the error on the second line.
RESTRICTED USE ONLY Fargo Electronics, Inc. Printer Components: Centronics-Type Parallel Interface The card Printer is equipped with a standard 8-bit Centronics-type parallel interface port. (Note: This communication port is the means through which the Printer receives data from the computer. This section describes the pin assignments and signal specifications for this port.
RESTRICTED USE ONLY Fargo Electronics, Inc. Printer Components: Print Ribbons The card Printer utilizes both Dye-Sublimation and/or resin thermal transfer methods to print images directly onto blank cards. Since the Dye-Sublimation and the resin thermal transfer print methods (each) provide their own unique benefits, print Ribbons are available in resinonly, Dye-Sublimation-only and combination Dye-Sublimation/resin versions. This letter code indicates the type of Ribbon panel used with each Ribbon.
RESTRICTED USE ONLY Fargo Electronics, Inc. Printer Components: Blank Cards Caution: Never run cards with a contaminated, dull or uneven surface through the Printer. Printing cards on this surface can lead to poor print quality and can greatly reduce the life of the Printhead. Always store the card stock in its original packaging or in a clean, dust-free container. Do not print onto cards that have been dropped or soiled.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the upgraded 81754 PVC Cards The upgraded 81754 PVC cards are designed for a sharper card image quality and for reduced debris and defects on Fargo Card Printers. Carefully read these detailed notes and instructions before applying this information to your Fargo printer or printers. Technician Note 1: The new card lot number starts at Lot # 2010104 with date codes that started on 04/01/2003.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the upgraded 81754 PVC Cards (continued) Follow these two (2) instructions below: 1. Instruction for new 81754 PVC card stock: Increase the Printer Driver’s Dye-Sub Intensity to print with the new 81754 PVC card stock on Fargo Card Printers (S/N A319 and older). See the chart provided below. See the appropriate Fargo service documents for specific Printer Driver instructions.
RESTRICTED USE ONLY Fargo Electronics, Inc. Printer Components: Card Input and Output Hoppers Type Description Card Input Hopper The Card Input Hopper is where cards are initially loaded for printing, as shown below. The Printer's hopper provides a large door that opens up wide to make card loading simple and closes securely to help protect the card stock. (Note: The Printer will hold a maximum of 100 cards in each Card Input Hopper, based on a standard 30 mil. card thickness.
RESTRICTED USE ONLY Fargo Electronics, Inc. Printer Components: Lamination Roller Danger: The Printer’s Lamination Roller can reach temperatures exceeded 350 degree F (175 C). Use extreme caution when operating the Laminator. Never touch the Lamination Roller unless the Printer Power has been turned off for at least 20 to 30 minutes. Type Description Controls Both the Printer itself and the Printer’s software driver control the built-in laminator.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Card Lamination Module Danger: The Printer’s Lamination Roller can reach temperatures exceeding 350° F (175° C). Use extreme caution when operating the Laminator. Never touch the Lamination Roller unless the Printer has been turned off for at least 20 to 30 minutes. Select Printer models support the attachment of an optional Card Lamination Module.
RESTRICTED USE ONLY Fargo Electronics, Inc. Determining the Ready Status of the Card Lamination Module Caution (Technician Note): Review these requirements: If you are using a DTC525 Card Printer, you must have version 2.0.0-b2 or higher of the Printer’s Main Firmware to use the Card Lamination Module. If you do not have these versions, the Card Lamination Module will not function properly. To check the version of your Printer’s Firmware, simply turn the Printer power OFF and ON.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Lamination Top Cover and Station Component Description Cross Reference Lamination Top Cover Opens to allow access to the Lamination Station, overlaminate and card path. See the Loading the Overlaminate in Section 3, page 134. Lamination Station Transfers overlaminates onto cards via its heated lamination Roller. The Lamination Station must be closed in order for the Printer to begin laminating.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Securing Latches and Lamination LED light Component Description Cross Reference Securing Latches Locks the Lamination Station securely in place when closed. See the Using the Lamination tab (only with the Card Lamination Module) in Section 5, page 228. Lamination LED light The Lamination LED light works in conjunction with the Printer's LCD display to help communicate the Printer's current status.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Cancel button Component Description Cross Reference Cancel Button The Cancel button serves to cancel the current lamination job and reset the Card Lamination Module for the next lamination job. See the Section 3: Card Lamination Module on page 133. If a card is left within the lamination module after a print job is canceled, it will automatically be ejected into the Rejection Card Hopper.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Resume (pause) button Component Description Cross Reference Resume (pause) button Press the Resume button to resume operation after an error condition is cleared. See the Using the Lamination tab (only with the Card Lamination Module) in Section 5, page 228. If an error occurs, the lamination module's LED will flash and the Printer's LCD will report the specific error.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Rejection Card Hopper and Card Output Hopper Component Description Cross Reference Rejection Card Hopper The Rejection Card Hopper helps to separate potentially bad cards from a stack of good cards, which it eject into the Card Output Hopper. See the Using the Lamination tab (only with the Card Lamination Module) in Section 5, page 228.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Module and Printer interaction Term Description Cross Reference Module and Printer interaction The Card Lamination Module works in conjunction with the Printer to apply a variety of different overlaminates to printed cards, providing increased card durability and security. See the Using the Lamination tab (only with the Card Lamination Module) in Section 5, page 228.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Module and LCD display interaction Term Description Cross Reference Module and LCD display interaction For ease of operation, the Card Lamination Module works in tandem with the Printer's LCD display to communicate status message such as when an error occurs or when it is time to replace the overlaminate material. See the Using the Lamination tab (only with the Card Lamination Module) in Section 5, page 228.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Module’s Programmed Default Temperature Term Description Programmed Upon initial power up, the Lamination Default Module is programmed to heat the Temperature Lamination Roller up to its default temperature. Reference See the Using the Lamination tab (only with the Card Lamination Module) in Section 5, page 228.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Laminator Temperature Adjustment Term Description Laminator To change the temperature of the Temperature Laminator, adjust its temperature through Adjustment the Lamination tab within the Printer Driver setup window. See the Using the Lamination tab (only with the Card Lamination Module) in Section 5, page 228.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Overlaminates IMPORTANT! Fargo Card Printers require highly specialized overlaminates to function properly. To maximize Printer life, reliability, printed card quality and durability, you must use only Fargo Certified Supplies. For this reason, the Fargo warranty is void, where not prohibited by law, if you use non-Fargo Certified Supplies. To order additional materials, please contact the authorized reseller.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the CR-90 or CR-100 Patch Size Term Description Cross Reference CR-90 or CR-100 PolyGuard overlaminate is available in a standard CR-80 patch size as well as a CR90 and CR-100 patch size for laminating oversized CR-90 or CR-100 cards. (Note: Thermal Transfer Film overlaminate will accommodate CR-80 and CR-90 card sizes, but is not recommended for CR-100 cards.) See the Loading the Overlaminate procedure in Section 3, page 134.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Visual Security Solutions VeriMarkTM Cards - 2-D holographic foil application VeriMarkTM Cards are a low cost, customized 2-D holographic foil application, that is made in two steps. The first step is to emboss a base foil 1.9 cm (L) x 1.3 cm (H) onto the surface of a blank white card. The second step is debossing a custom made dye into the surface of the base foil leaving a customized image, logo or text provided by the customer.
RESTRICTED USE ONLY Fargo Electronics, Inc. Visual Security Card Stock - Tolerances Tolerance of base foil placement will equal +/- .010" from the nearest edges of the card Tolerance of layered foil will equal +/- .010" VeriMarkTM - Application Specifications VeriMarkTM foils will cover a dimensional area of 1.9 cm length x 1.3 cm height.
RESTRICTED USE ONLY Fargo Electronics, Inc. Section 2: General Troubleshooting IMPORTANT! Fargo Card Printers require highly specialized print Ribbons to function properly. To maximize Printer life, reliability, printed card quality and durability, you must use only Fargo Certified Supplies. For this reason, your Fargo warranty is void, where not prohibited by law, if you use non-Fargo Certified Supplies. To order additional materials, please contact your authorized reseller.
RESTRICTED USE ONLY Fargo Electronics, Inc. Troubleshooting the LCD Messages (continued) Message Cause Solution Card Jam Indicates that a card is See Card Feeding Errors in Section 2, jammed in the Print Station or page 86. card flipping area of the Printer. Card Jam: Flipper Indicates that a card is jammed in the card flipping area of the Printer. See Resolving cards jamming on the Flipper table in Section 2, page 89.
RESTRICTED USE ONLY Fargo Electronics, Inc. Troubleshooting the LCD Messages (continued) Message Cause Solution EE Checksum Error Indicates that the permanent circuit board memory is bad. See Resolving the EE Checksum Error in Section 7, page 246. EE Memory Error Indicates that the permanent circuit board memory is bad. See Resolving the EE Memory Error in Section 7, page 246. Ejecting Used Card Indicates that the system Firmware has detected a card already in the Printer.
RESTRICTED USE ONLY Fargo Electronics, Inc. Troubleshooting the LCD Messages (continued) Message Cause Solution Head Resistance Error The LCD requires that a value be input for the Print Head Resistance. Enter a value for head resistance in the LCD's Printer Setup menu. Head Voltage Error A hardware fault has prevented a correct setting of the Printhead voltage. A default value will be used. Hopper 1 Empty Card Hopper 1 has run out of cards.
RESTRICTED USE ONLY Fargo Electronics, Inc. Troubleshooting the LCD Messages (continued) Message Cause Solution Mag Encode Failed Indicates that the card's Magnetic Stripe was not encoded properly. See Resolving the Failed Magnetic Encode Error Message in Section 2, page 95. Multiple Cards Fed Indicates that two or more cards were fed from the Card Hopper. See Resolving the Card Feeding Errors in Section 2, page 86.
RESTRICTED USE ONLY Fargo Electronics, Inc. Troubleshooting the LCD Messages (continued) Message Cause Solution Print Data Indicates that the print data sent to the Printer is corrupt or has been interrupted. See Communications Errors in Section 2, page 72. Print Ribbon Low Indicates that the print Ribbon will soon run out. If printing a large number of cards, replace the Ribbon now or monitor the Printer until the Ribbon is gone and install a new Ribbon.
RESTRICTED USE ONLY Fargo Electronics, Inc. Troubleshooting the LCD Messages (continued) Message Cause Solution Smart Encode Failed The card's smart chip was not encoded properly. See Resolving the Failed Smart Encode Error Message in Section 2, page 95. Starting Self-test The self-test print is preparing to print. See the Printing the Self-test procedure in Section 8, page 254. Testing Memory The Printer's memory is being tested.
RESTRICTED USE ONLY Fargo Electronics, Inc. Verifying the Encoding Settings for DTC500 Series Card Printer and Encoders The purpose of this Technical Update is to clarify Encoding Settings in the DTC500 Series Card Printer/Encoders. To ensure the proper function of your DTC500 Series Printer, all of the Printer’s Encoding Options must be set correctly in the Printer’s LCD display.
RESTRICTED USE ONLY Fargo Electronics, Inc. Verifying Encoder Settings for DTC 510/DTC 515 (Symptom A) Symptoms of incorrect settings (Symptom A): Printer will try to rotate the Flipper Table during a print job. The Flipper (however) is not powered and the printer will stall out with a Flipper Jam or Data Time Out error.Table 1 (DTC 510 and DTC 515), Technical Update No. 66 (dated 09/24/2003) Printer Model Part No.
RESTRICTED USE ONLY Fargo Electronics, Inc. Verifying Encoder Settings for DTC 510/DTC 515 (Symptom B) (continued) Printer Model Part No.
RESTRICTED USE ONLY Fargo Electronics, Inc. Verifying Encoder Settings for DTC 510/DTC 515 (Symptom B) (continued) Printer Model Part No.
RESTRICTED USE ONLY Fargo Electronics, Inc. Verifying Encoder Settings for DTC 510/DTC 515 (Symptom B) (continued) Printer Model Part No.
RESTRICTED USE ONLY Fargo Electronics, Inc. Verifying the Encoding Settings for the DTC 520/DTC 525 Symptoms of incorrect settings: Printers card feed motor for the flipper table will rotate backwards and then produce a Card Jam error. Printer Model Part No.
RESTRICTED USE ONLY Fargo Electronics, Inc. Verifying the Encoding Settings for the DTC 520/DTC 525 (continued) Printer Model Part No.
RESTRICTED USE ONLY Fargo Electronics, Inc. Verifying the Encoding Settings for the DTC 520/DTC 525 (continued) Printer Model Part No.
RESTRICTED USE ONLY Fargo Electronics, Inc. Verifying the Encoding Settings for the DTC 520/DTC 525 (continued) Printer Model Part No.
RESTRICTED USE ONLY Fargo Electronics, Inc. Communications Errors Resolving the Communication Errors Symptom(s): Incorrect output, communications error on PC or Printer, stalling, no response from Printer, no job printed, “Paper out” error.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Communication Errors (continued) Step 4 Procedure Determine if there is interference from an external device. a. Do not use an A/B Switch Box or other peripheral in line with the parallel cable. b. If using a Switch Box or other peripheral, remove it while testing communication between the computer and the Printer. c.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Communication Errors (continued) Step 5 Procedure Determine the nature of the problem with printing from the application. a. Print a self-test from the Printer to ensure that the Printer (itself) is functioning properly. See the Printing the Self-test in Section 8, page 254. b. Print the Windows test page that is located in the General tab of the driver. c.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Communication Errors (continued) Step 6 Procedure Determine if the Parallel Port mode is set correctly. a. Ensure that the Parallel Port is set to the Enhanced Communication Port (ECP) mode. (Note: The port mode can be determined by checking the Device Manager tab in the System Control Panel.) b. If the port mode is not set to ECP, it will need to be changed in the computers BIOS.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Communication Errors (continued) Step 7 Procedure Determine whether there is an adequate or inadequate hard drive space. Caution: A large volume of temporary files on the computer can cause communications errors. Access the temporary files by following this process: Search for all folders called TEMP. Once found, clear out the contents of the folders.
RESTRICTED USE ONLY Fargo Electronics, Inc. Card Feeding Errors Resolving the Card Feeding Errors Symptom: Two or more cards feed at the same time or the cards will not feed at all. Step 1 Procedure Clean the Input Roller. a. Open the Printer's top covers and remove all cards and print Ribbons from the Printer. b. Leave the Printer power ON and the top covers open throughout this procedure. (Note: The card-cleaning cartridge can also remain within the Printer during this cleaning process.) c.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Card Feeding Errors (continued) Step 2 Procedure Ensure the Card Thickness Lever is set correctly, as shown below. a. Press the Card Thickness Lever Lock and then push the Card Thickness Lever up or down to the appropriate setting. b. with any of the Card Thickness settings, move the slide slightly toward a higher setting until the cards begin feeding (if the Printer seems unable to feed cards at the selected setting). c.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Card Feeding Errors (continued) Step 3 Procedure a. Check for static build up between cards. (Note: Occasionally, a static charge will build up between the surfaces of two or more cards causing them to stick together.) b. Reduce or eliminate this static charge by separating the cards manually before placing them in the input hopper. 4 Ensure that the cards are loaded properly in the Input Hopper. a.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Card Jam on the Flipper Table Symptom: Cards are jamming on or at the Flipper Table or a Card Jam: Flip error is displayed on the LCD. Step 1 Procedure Verify that the Card Feed Roller on the Flipper table is not running backwards. (Note: Having an Encoder installed in the Printer will determine the direction that the Card Feed Roller on the Flipper Table will rotate.) a.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving cards jamming on the Flipper Table (Continued) Step 2 Procedure Ensure that the Flipper Table is level. (Note: This procedure does not apply to Printers with a Stationary Flipper Table, such as a DTC510/515 without any Encoders installed.) a. Open the Top Cover and remove any cards that are jammed inside the Printer. b. Reset power on the Printer to clear any error messages that are on the LCD. c. Press the MENU button on the LCD. d.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Card Hopper Jam Error Message Step 1 Procedure Clear any obstructions. a. Open the Input Hopper Door, as shown below. b. Remove any cards from the Input Hopper. c. Ensure that there are no cards that are partially fed out of the Card Hopper. 2 Verify the mechanical operation. a. Remove the Top Cover. b. Ensure that the guide belt for the Hopper Travel Assembly (D850253) is intact and moves smoothly. c.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Card Hopper Empty Error Message Symptom: The Hopper Empty error message is displayed on the LCD. Step Procedure 1 Refill the hopper when convenient. 2 Be sure to load cards with the mag stripe toward the rear of the Printer. 3 Turn the Card Sensor off if it is determined that the Hopper’s Card Sensor cannot see these types of cards.
RESTRICTED USE ONLY Fargo Electronics, Inc. Encoding Errors Resolving the No Magnetic Encoder Error Message Symptom: The Printer is receiving encoding data, but the Printer is not configured with this Encoder type. Step 1 Procedure Ensure the LCD Setting correct. a. Press Select on the LCD. b. Select Setup Printer and Encoder Settings. c. Change the Mag Setting from None to Installed. 2 If the encoding data was sent in error, check the appropriate software user’s manual for encoding instructions.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Failed Magnetic Encode Error Message Symptom: The Magnetic Stripe was not encoded properly. Step Procedure 1 Check to ensure that the cards are loaded with the Magnetic Stripe facing down and towards the back of the Printer. 2 Verify the Driver Settings. a. Ensure that the Coercivity setting in the driver corresponds to the type of cards that are being used.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the No Smart Encoder Error Message Symptom: The Printer is receiving encoding data, but the Printer is not configured with this Encoder type. Step 1 Procedure Ensure the LCD Setting correct. a. Press Select on the LCD. b. Select the Setup Printer and Encoder Settings. c. Change the Smart Setting from None to Installed. 2 Check the software user’s manual for encoding instructions if the encoding data was sent in error.
RESTRICTED USE ONLY Fargo Electronics, Inc. Removing the Card Jam in the Printer’s Magnetic Encoding Area Symptom: A card is jammed in the magnetic encoding area of the Printer. Step 1 Procedure Clear the jammed card. a. Open the Top Cover. b. Use the arrows on the LCD panel to move the card forward or backward to free the card. 2 Inspect the Card Feed Roller Motor for proper operation. a. Leave the power ON and open the Top Lid and Printhead Arm. b.
RESTRICTED USE ONLY Fargo Electronics, Inc. Removing the Card Jam in the Printer’s Smart Card Encoding Area Symptom: A card is jammed in the Smart Card encoding area of the Printer. Step 1 Procedure Clear the jammed card. a. Open the Top Cover. b. Use the arrows on the LCD panel to move the card forward or backward to free the card. 2 Inspect the Card Feed Roller Motor for proper operation. a. Leave the power ON and open the Top Lid and Printhead Arm. b.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Printer not reading Encoded Magnetic Track Data Step Procedure 1 Verify that the cards are loaded properly with the Magnetic Stripe facing down and towards the back of the Printer. 2 Verify that the card is encoded with magnetic data by using a magnetic imager or developer solution. 3 Use WordPad (a Windows 95/ 98/ ME/ NT/ 2000/XP word processing program in the Accessories Program Group), as shown on the next page. a.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Printer not reading Encoded Magnetic Track Data (continued) See the previous procedure in this section. DTC500 Series Card Printer/Encoders User Guide (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Magnetic Stripe Data being printed on a Card problem Step Procedure 1 Confirm that the application is formatting the magnetic string correctly. See the Sending the Track Information procedure in Section 3, page 196. 2 Use WordPad (a Windows 95/ 98/ ME/ NT/ 2000/XP word processing program in the Accessories Program Group). See previous page for display. a. Open the program and type: “~1%JULIEANDERSON^1234567890?” b.
RESTRICTED USE ONLY Fargo Electronics, Inc. Printing Process Errors Resolving the Ribbon Alignment Error Message Step Procedure 1 Check that the Ribbon is loaded properly and completely seated on the hubs. 2 Check that the marks on the Ribbon are complete. 3 a. Check the Motor operation to ensure that the Ribbon moves in both Forward and Backward directions on Power Up. b. Check the Ribbon types using the LCD. 4 Test the Ribbon Sensor. a.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Print Ribbon Error Message Symptom: The Print Ribbon is not installed properly or it has run out, jammed, broken or been damaged. Step 1 Procedure See Resolving Ribbon Alignment Errors in Section 2, page 101, for details. Resolving the Print Ribbon Out Error Message Symptom: The Print Ribbon has run out. Step 1 Procedure Install a new Ribbon and press Resume to continue.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Wrong Print Ribbon Error Message Symptom: The Print Ribbon (installed in the Printer) does not match the Ribbon type (selected in the Printer driver). Step 1 Procedure Verify that the Ribbon is installed properly by ensuring that: 2 The Ribbon is loaded with the supply side closest to the Card Input Hopper. The Ribbon is rolling from the bottom of the spool to the bottom of the take up spool. Verify if the Driver has been set correctly. a.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Unknown Ribbon Type Error Message Symptom: The Printer is unable to determine the type of Ribbon installed. Step 1 Procedure Verify the Ribbon type. a. Ensure that the print Ribbon installed in the Printer is a DTC Ribbon. (Note: Although similar in appearance, an HDP Ribbon installed in a DTC Printer will produce an Unknown Ribbon Type error message.) 2 Test the Ribbon Sensor (840108). a.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Headlift Error Message Symptom: The Printer was unable to raise or lower the Printhead. Step Procedure 1 Press the Resume button to retry. 2 If the Headlift does not rotate, check the Headlift Motor (A000124) to ensure that it is running. 3 If the Headlift Motor is not running, replace the Headlift Motor. See the Replacing the Headlift Motor (A000124) procedure in Section 5, page Error! Bookmark not defined..
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Printer pausing between panels error Symptom: The Printhead Fan is not operating properly. Step 1 Procedure Confirm that the fan operates correctly. a. Upon power up, the fan should run momentarily and shut off. b. Verify that the fan is plugged into the Main Print Board properly on J13. 2 Check the Printhead fans for pinched wires. a.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Printhead Temp Error Message Symptom: The Printhead Temperature Regulator is not functioning properly. Step 1 Procedure Reboot the Printer. 2 If the problem persists, remove the Printhead and ensure that the Printhead Cables are seated properly. See the Replacing the Printhead Components procedure in Section 5, page Error! Bookmark not defined..
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Flipper Alignment Error Message Symptom: A Flipper Alignment error was displayed on the LCD. Step 1 Procedure Check for any obstruction. a. Open the Top Lid. b. Remove the Ribbon. c. Ensure that there are no obstructions. 2 Verify the Motor operation. a. Test the Flipper Table Home Sensor (140407) by entering the FLIPPER OFFSET in the PRINTER SETUP menu on the LCD display. b. Ensure that Level is selected and press the Select button. c.
RESTRICTED USE ONLY Fargo Electronics, Inc. Firmware Errors Resolving the Update Firmware Now The system Firmware must be updated for one of these reasons: The previous Firmware update was unsuccessful. The program data is corrupt. The Printer model does not correspond with the installed Firmware model number. The revision number of the Firmware does not match on all system components. See the Updating the Printer’s Firmware procedure in Section 9, page 275.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving an Upgrade Failed error (continued) Step 2 Procedure Ensure that the proper procedure is being used. See the Firmware Updater Application Program procedure in Section 9, page 272. a. Follow the instructions on the attached DTC Firmware Upgrade Guide to insure that the correct data is being transferred to the Printer. b.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving an Upgrade Failed error (continued) See the previous procedure in this section. Continued on the next page DTC500 Series Card Printer/Encoders User Guide (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving a Program Exception Error Symptom: An error has occurred in the Printers Firmware and a Program Exception Error. Step 1 Procedure Restart the Printer and attempt to print the card again. a. If no Error is displayed, continue printing. b. If a Program Exception is displayed again, continue to step 2. 2 Reload the Firmware. See the Updating the Printer's Firmware in Section 10, page 275. 3 Replace the Main Board.
RESTRICTED USE ONLY Fargo Electronics, Inc. Diagnosing the Image Problems Resolving the Pixel failure problems Symptom: A thin line or scratch travels the entire length of the card. Step Procedure 1 Check the card stock for scratches. Replace the cards (as needed). 2 Examine the Printhead for visible damage. 3 Clean the Printhead. a. Remove watches, rings, bracelets and other jewelry. b. Open the Top Cover and Printhead Arm. c.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Pixel failure problems (continued) Step 4 Procedure Replace the Cleaning Tape. a. Open the Printer's Top Cover. b. Pull the Cleaning Cartridge out of the Printer. c. Open the Cleaning Cartridge by pressing on the release tab of the clear Cleaning Cartridge Cover and pulling the cover up. d. Pull up on the used cleaning tape and lift it and the two Tape Rollers out of the Cartridge. (Note: The Cleaning Roller can stay within the Cartridge.) e.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Pixel failure problems (continued) Step 5 Procedure Clean the Platen Rollers. a. Leave the Printer power ON and open the Top Cover and Printhead Arm. b. Remove the print Ribbon. c. Locate the Print Platen Roller, as shown below. d. Use a Cleaning Pad from the Printer Cleaning Kit to wipe the Roller clean. e. Locate the Transfer Platen Roller, as shown below. f. Use a Cleaning Pad from the Printer Cleaning Kit to wipe the Roller clean.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Card surface debris problems Symptom: Prints have spots (white or colored voids) and/or dust on them, as shown after Step 4 in this procedure. Step 1 Procedure Be sure the cards are clean and stored in a dust-free environment. Caution: Cards with embedded contaminants in the surface should not be used. 2 Clean the inside of the Printer. a. Open the Top Cover and Printhead Arm. b. Remove the print Ribbon from the Printer. c.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Card surface debris problems (continued) Step 3 Procedure Replace the Cleaning Tape. a. Open the Printer's Top Cover. b. Pull the Cleaning Cartridge out of the Printer. c. Open the Cleaning Cartridge by pressing on the release tab of the clear Cleaning Cartridge Cover and pulling the cover up. d. Pull up on the used cleaning tape and lift it and the two Tape Rollers out of the Cartridge. (Note: The Cleaning Roller can stay within the Cartridge.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Card surface debris problems (continued) Step 4 Procedure Clean the Platen Roller. a. Leave the Printer power ON and open the Top Cover and Printhead Arm. b. Remove the print Ribbon. c. Locate the Platen Roller, as shown below. d. Use a Cleaning Pad from the Printer Cleaning Kit to wipe the Roller clean. e. Press the FORWARD and BACK buttons to move the Roller back and forth while cleaning. f.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the incorrect Image Darkness problems Symptom: Printed cards are too dark or too light, as shown on the next page. Step 1 Procedure Run a Self-Test from the Printer. See the Printing the Self-test in Section 8, page 254. a. Select Menu from the LCD. b. Select Print Test Image from the menu. c. Select Gray/Align Self-test from the Menu. d.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the incorrect Image Darkness problems (continued) See previous procedure in this section. DTC500 Series Card Printer/Encoders User Guide (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the incorrect Image Darkness problems (continued) See previous procedure in this section. Continued on the next page DTC500 Series Card Printer/Encoders User Guide (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Ribbon wrinkle problems Symptom: Printed cards have off-colored lines or streaks on them, as shown on the next page. Step 1 Procedure Confirm that the Printer is using the most current driver from: http://www.fargo.com 2 Adjust the Dye-Sub Intensity setting within the Image Color tab of the Printer driver. See the Using the Image Color tab procedure in Section 3, page 167. a. Open the Printer control panel from the computer.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Ribbon wrinkle problems (continued) Step 5 Procedure Check the Printhead for debris and burrs. DTC500 Series Card Printer/Encoders User Guide (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the excessive Resin Printing problems Symptom: Black resin text and barcodes appear smeared or too thick, as shown below. Step 1 Procedure Reduce the Resin Heat setting within the Image Color tab of the Printer driver. See the Using the Image Color tab procedure in Section 3, page 167. See the next page. a. Open the Printer Control Panel from the computer.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the excessive Resin Printing problems (continued) See the previous procedure in this section. DTC500 Series Card Printer/Encoders User Guide (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the incomplete Resin Printing problems Symptom: Black resin text and barcodes appear faded or too light, as shown below. Step 1 Procedure Reduce the Resin Heat setting within the Image Color tab of the Printer driver. See the Using the Image Color tab procedure in Section 3, page 167. See the next page. a. Open the Printer control panel from the computer.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the incomplete Resin Printing problems (continued) See the previous procedure in this section. DTC500 Series Card Printer/Encoders User Guide (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the cut off or off-center Card Image problems Symptom: The printing is cut off or is not centered on the card. This causes a white border to appear on the card, as shown below. Step 1 Procedure Use the Image Position within the Card tab of the Printer driver to precisely center the image. See Using the Image Position button in Section 3, page 225. DTC500 Series Card Printer/Encoders User Guide (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the poor Image Quality problems Symptom: The photos on the cards look pixilated or grainy, as shown below.
RESTRICTED USE ONLY Fargo Electronics, Inc. Printing a Test Image Step Procedure 1 Choose Print Test Image to select a preset test image. (Note: These images help to determine if the Printer is functioning properly.) 2 Scroll to the desired test image from the Select Test Image options and press the Select button. Reviewing the Gray/Align YMC/K Self-Test Step Procedure 1 Use this card to determine Image Placement and confirm that the Printer is working properly.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Color/Resin YMCK Self-Test Step 1 Procedure Use this card to determine Image Placement and confirm that (a) the image colors are properly reproduced and (b) the Resin Panel is printing properly. (Note: The Image consists of twelve spot colors, YMC and RGB, as well as gray density bars and thin resin lines.) Reviewing the Color Bars YMC Self-Test Step 1 Procedure Use this card to confirm that image colors are properly reproduced.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Card Count Self-Test Step 1 Procedure Use this card to view counts for Card Count (CC), Pass Count (PC) and Transfer Count (TC) and Lamination Count (LC). The Card Count is the total number of cards the Printer has produced. Pass Count is the total number of print passes made by the Printhead. (Note: A pass is measured each time a single Ribbon panel is printed or passes beneath the Printhead.
RESTRICTED USE ONLY Fargo Electronics, Inc. Section 3: Card Lamination Module The purpose of this section is to provide the User with specific information on Printer adjustment procedures. Safety Messages (review carefully) Symbol Critical Instructions for Safety purposes Danger: Failure to follow these installation guidelines can result in death or serious injury. Information that raises potential safety issues is indicated by a warning symbol (as shown to the below).
RESTRICTED USE ONLY Fargo Electronics, Inc. Loading the Overlaminate The loading process for both the Thermal Transfer Film and the PolyGuard overlaminate material is the same. Refer to the following steps to load either type of overlaminate into the Printer. Danger: Do not touch the metal lamination shield or the Lamination Roller when loading overlaminate. You will burn yourself. Step Procedure 1 Open the lamination module's Top Cover and Lamination Station.
RESTRICTED USE ONLY Fargo Electronics, Inc. Loading the Overlaminate (continued) Step 4 Procedure Place the supply end of the overlaminate roll in between the two black Lamination Drive Hubs. (Note: The smaller Lamination Drive Hub closest to the front of the lamination module is spring loaded. Use the end of the supply roll with the black core plug to push this hub in when inserting the overlaminate roll. Make certain the overlaminate material is fed from beneath the roll as shown.
RESTRICTED USE ONLY Fargo Electronics, Inc. Loading the Overlaminate (continued) Step 5 Procedure Close the lamination module. When you start to print, the Lamination Drive Hubs will automatically engage the overlaminate core notches. Caution: Do not reverse the overlaminate roll. Damage may occur to the lamination Roller! DTC500 Series Card Printer/Encoders User Guide (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Adjusting the Card Lamination Module The Card Printer supports the attachment of an optional Card Lamination Module. This module can be ordered pre-installed on the Printer from the factory or can be ordered separately as a field upgradeable module. Once attached, the Card Lamination Module allows you to apply Fargo certified overlaminates for more secure, tamper-resistant cards.
RESTRICTED USE ONLY Fargo Electronics, Inc. Adjusting the Card Flattener (continued) Step Procedure 3 If laminated cards are bowing upward, turn the Card Flattener Adjustment Knob clockwise. (Note: This pushes the flattener Roller down to increase the reverse bending pressure. For best results, turn the knob one full rotation, then print and laminate a test card. Repeat this process as necessary.) 4 If the card is bowing downward, the reverse bending pressure may be too great.
RESTRICTED USE ONLY Fargo Electronics, Inc. Adjusting the Card Guide Rail If applying PolyGuard overlaminate, you may find that the individual patch from the overlaminate roll may be off-center when applied to a card. (Note: Although the patch placement will vary slightly from card to card, they should never hang over the edge of the card.) See the Using the Lamination tab (only with Card Lamination Module) procedure in Section 4, page 228.
RESTRICTED USE ONLY Fargo Electronics, Inc. Adjusting the Card Guide Rail (continued) Step Procedure 3 Slightly loosen the two (2) screws which fasten the Card Guide Rail to the Printer's main chassis. 4 If the PolyGuard patch is being placed more toward a card's top edge (as shown), move the Card Guide Rail slightly toward the rear of the Printer (opposite the direction you would like the patch to move). Continued on the next page DTC500 Series Card Printer/Encoders User Guide (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Adjusting the Card Guide Rail (continued) Step Procedure 5 If the PolyGuard patch is being placed more toward a card's bottom edge (as shown), move the Card Guide Rail slightly toward the front of the Printer (opposite the direction you would like the patch to move). 6 Always make very slight adjustments to the Card Guide Rail and run a test print after each adjustment until the optimum patch position is found.
RESTRICTED USE ONLY Fargo Electronics, Inc. Adjusting the Card Guide Rail (continued) Step 7 Procedure Once the adjustment is complete, be sure that the card is not binding between the Card Guide Rail and the Internal Card Guide. (Note: Depending upon how much you adjusted the Card Guide Rail, you may also need to adjust the Internal Card Guide.) When both are adjusted properly, there should be a slight space of about .010"/.
RESTRICTED USE ONLY Fargo Electronics, Inc. Adjusting the Internal Card Guide The Internal Card Guide is what holds the card in position as it feeds through the Card Lamination Module. Step 1 Procedure Feed a blank card into the module by inserting it through the Output Hopper and reverse feeding it by pressing the lamination module's Resume button. Manually position the card so its edge is flush with the Card Guide Rail.
RESTRICTED USE ONLY Fargo Electronics, Inc. Adjusting the Internal Card Guide (continued) Step Procedure 2 Slightly loosen the two screws which fasten the Internal Card Guide to the Printer's main chassis. 3 Move the Internal Card Guide so there is a slight space of about .010"/.25mm between the card edge and the Internal Card Guide as indicated below. When adjusting the Internal Card Guide, be sure it always remains parallel to the Card Guide Rail and card edge.
RESTRICTED USE ONLY Fargo Electronics, Inc. Attaching the Card Lamination Module The Card Lamination Module can be attached to select Printer models (DTC525 only) as a field upgradeable option. This can typically be done in 20 minutes or less and with no other tools than a phillips screw driver. Please refer to the following steps to attach this module. This section applies only if you are installing the field upgradeable Card Lamination Module onto a Printer.
RESTRICTED USE ONLY Fargo Electronics, Inc. Attaching the Card Lamination Module (continued) Step 4 Procedure Set the Printer on the lamination module's Baseplate at an angle as shown. (Note: This position will make it easier to connect the Power and Communication cables.) Continued on the next page DTC500 Series Card Printer/Encoders User Guide (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Attaching the Card Lamination Module (continued) Step 5 Procedure a. Connect the lamination module's Power Cable to the Printer's Power Port. (Note: both are labeled with a red Power label.) b. Push firmly to ensure both are securely connected. (Note: The port and cable are keyed for one way installation.) Continued on the next page DTC500 Series Card Printer/Encoders User Guide (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Attaching the Card Lamination Module (continued) Step 6 Procedure Set the Printer completely into the lamination module's Baseplate. (Note: The rubber pads on the bottom of the Printer will rest securely in the holes in the lamination module's Baseplate when the Printer is seated properly.) Continued on the next page Rubber pads through Baseplate DTC500 Series Card Printer/Encoders User Guide (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Attaching the Card Lamination Module (continued) Step Procedure 7 Gently tilt the entire Printer and Lamination Module back onto its rear cover, as shown below. (Note: Be careful not to slide the unit around in this position as scratching could occur.) 8 Using a Phillips screw driver, insert each of the four (4) screws into the Baseplate and tighten the screws to secure the Printer to the Lamination Module's Baseplate.
RESTRICTED USE ONLY Fargo Electronics, Inc. Attaching the Card Lamination Module (continued) Step Procedure 10 While being careful not to scratch the plastic cover, remove the Fargo DTC525 model number label from the front of the Printer and replace it with the included Fargo DTC525-LC model number label. (Note: This is important so users know the exact Printer model when ordering supplies, when calling for technical assistance or when downloading Printer Driver/Firmware Updates.
RESTRICTED USE ONLY Fargo Electronics, Inc. Section 4: Printer Adjustments The purpose of this section is to provide the User with specific information on Printer adjustment procedures. Safety Messages (review carefully) Symbol Critical Instructions for Safety purposes Danger: Failure to follow these installation guidelines can result in death or serious injury. Information that raises potential safety issues is indicated by a warning symbol (as shown to the below).
RESTRICTED USE ONLY Fargo Electronics, Inc. Safety Messages (review carefully) (continued) IMPORTANT! Fargo Card Printers require highly specialized print Ribbons to function properly. To maximize Printer life, reliability, printed card quality and durability, you must use only Fargo Certified Supplies. For this reason, your Fargo warranty is void, where not prohibited by law, if you use non-Fargo Certified Supplies. To order additional materials, please contact your authorized reseller.
RESTRICTED USE ONLY Fargo Electronics, Inc. Adjusting the Internal Card Guide (continued) Step Procedure 1 If loading CR-80, 10 mil cards, adjust this guide (as needed) to accommodate very thin, flexible card stock. 2 Open the Printer's Top Cover and Print Station. 3 Rotate the guide's Securing Peg until it is parallel to the card guide and push it down. (Note: This widens the card path so it holds thinner cards with less force.) DTC500 Series Card Printer/Encoders User Guide (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Printer Driver options These Driver options and pictures are from the DTC500 Series driver (Version 1.3.3). Using the Device options tab DTC500 Series Card Printer/Encoders User Guide (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Adjusting for the Ribbon Type Use the Ribbon Type dropdown menu to match the Ribbon type. Step 1 Procedure Adjust to match the Ribbon Type selection with the Ribbon Type already loaded in the Printer. See the Printer Components: Print Ribbons description in Section 1, page 44.
RESTRICTED USE ONLY Fargo Electronics, Inc. Adjusting for the Color matching Use the Color Matching option to meet the requirements for the print job. Step 1 Procedure Select None (a) if interested in print speed rather than print color, (b) if color correcting the image for printing has already been done or (c) if using third party Color Matching software. OR Select Algebraic to allow the Printer driver to make very simple, fast, color balance adjustments.
RESTRICTED USE ONLY Fargo Electronics, Inc. Adjusting for the Resin Dither Use the appropriate Dither method according to the type of image to be printed. (Note: This option only affects those objects printed with the resin black panel.) Step 1 Procedure Select Optimized for Graphics when printing lower quality images (e.g., clipart, logos, etc.) with resin. OR Select Optimized for Photo when printing photo quality images with resin. DTC500 Series Card Printer/Encoders User Guide (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Print Both Sides option (DTC520/DTC525 only) Use this option to automatically print on both the front and backside of a card. Step 1 Procedure Select this option in conjunction with any application program that supports a multiple-page document, duplex printing. (Note: The program must be able to send down two or more separate pages to be printed within the same document.) DTC500 Series Card Printer/Encoders User Guide (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Split 1 Set of Ribbon Panels option (DTC520/DTC525 only) Use this option to provide the most economical means of printing a dual-sided card since a single set of Ribbon panels is essentially split to print both the front and backsides of a card. Step 1 Procedure Select this option to automatically print full-color (on the front of a card) and resin black (on the back of a card), using either of the Full-Color YMCKO or YMCKOK print Ribbons.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Print Back Side First option Step 1 Procedure Select this option if you need to print the first page of a two-page document on the backside of the card. The second page of the document will be printed on the front side of the card. DTC500 Series Card Printer/Encoders User Guide (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Print on Back Side Only option (DTC520/DTC525 only) Use this option to print only onto the backside of cards. Step 1 Procedure Select this option to print only onto the backside of cards that must have their Magnetic Stripe or Smart Card chip encoded. (Note: Load the cards in the usual fashion.) When this option is selected, the Print Both Sides option is automatically disabled.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Rotate Front by 180 Degrees option Use this option to change the position of the printed image in relation to the set location of a card's Magnetic Stripe or smart chip. Step 1 Procedure Select the Rotate Front 180 Degrees option to rotate the image on the front of the card by 180 degrees when printed. DTC500 Series Card Printer/Encoders User Guide (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Rotate Back by 180 Degrees option (DTC520/DTC525 only) Use this option to change the position of the printed image in relation to the set location of a card's Magnetic Stripe or smart chip. Step 1 Procedure Select the Rotate Back 180 Degrees option to rotate the image on the back of the card by 180 degrees when printed. DTC500 Series Card Printer/Encoders User Guide (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Buffer Single Card option Use this option to force the Printer's memory to Buffer or to hold only one print job at a time. Step 1 Procedure Select this option only when printing to multiple Printers sharing print jobs over a network, which ensures that all Printers evenly share all print jobs. OR Do not select this option and the Printer's memory will Buffer as many print jobs as possible until the Printer's memory is full.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Link Card to Print Job option Use this option to link a specific card to a specific print job. This option is used when printing and encoding e-cards. Caution: In this case, it is often critical that an e-card with a pre-encoded serial number, for example, coincide with a particular printed image. If the two were to get out of sync, the card's security could be compromised.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Disable Printing option Use this option to disable the printing capabilities of the Printer, yet still allow the Printer to encode cards. (Note: This option is useful to encode or re-encode cards without additional time, effort or printing supplies.) Step 1 Procedure Select this option to ensure no print data will be sent to the Printer (while all encoding instructions will be sent according to how they are configured within the software).
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Image Color tab Use this tab to adjust the color properties. Step 1 Procedure Select the Algebraic Color Matching option (see the Device options tab window, shown below) to control the Contrast and Gamma of the printed image, as well as the individual color balance of Yellow, Magenta and Cyan (see the Image Color tab window, shown below). In most cases, the default settings of these options will suffice.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Image Color tab (continued) Step Procedure 2 Select the None or Monitor option (see the Device options tab, shown below) to only display the Dye-Sub Intensity and Resin Heat sliders. 3 Control the overall darkness and lightness of the dye-sub printed image by adjusting the Dye-Sub Intensity slide by clicking and dragging the slide's box.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Image Color tab (continued) Step 4 Procedure Control the amount of heat the Printer uses (a) when printing with the resin black panel of a full-color Ribbon or (b) when printing with a resin-only Ribbon by adjusting the Resin Heat slide. See the Printer Components: Print Ribbons description in Section 1, page 44. Move the slide to the left to cause less heat to be used in the printing process, causing resin images to be lighter or less saturated.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Image Color tab (continued) Step 5 Procedure Return all options to their factory settings by clicking on the Default button. DTC500 Series Card Printer/Encoders User Guide (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the K Panel Resin tab Use this tab to adjust the Print All Black with K Panel (options) and the Defined Areas. Use this tab to control where the resin black (K) panel of a full-color Ribbon is printed. Resin black text is desirable due to its sharp, saturated color and resin black barcodes are required to ensure readability when scanned by an infrared barcode reader.
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Full Card with the K Panel Resin tab Step 1 Procedure Select the Full Card option to print the resin black (K) panel for all black found within all areas of the image, as shown below. DTC500 Series Card Printer/Encoders User Guide (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Defined Area(s) with the K Panel Resin tab Step 1 Procedure Select the Defined Area(s) option to print the resin black (K) panel for all black found only in an area or areas defined, as shown below. DTC500 Series Card Printer/Encoders User Guide (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Undefined Area(s) with the K Panel Resin tab Step 1 Procedure Select the Undefined Area(s) option to print the resin black (K) panel for all black found only in the space outside the areas defined, as shown below. (Note: In the card grid, black indicates the area in which the resin black (K) panel will be printed.) DTC500 Series Card Printer/Encoders User Guide (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Defining the Area to activate the Card Grid Step 1 Procedure Select on the appropriate Defined Area (see below) to activate the card grid in the upper half of the window. (Note: It is through this card grid that up to five areas can be defined, as shown below.) When the card grid is first activated, a small black square will appear at its: default size of .2" x .
RESTRICTED USE ONLY Fargo Electronics, Inc. Measuring the Total Card area Step Procedure 1 Determine the area of the card to define. (Note: This area is indicated by the dashed outline, as shown below. The easiest way to determine the size of this area is to actually print a card and look at it in the same orientation as when it exits the Printer.) 2 Measure the total area and enter those dimensions into the Dimension boxes. (Note: The minimum size for an area is .2" x .2" (5mm x 5mm).
RESTRICTED USE ONLY Fargo Electronics, Inc. Measuring the Total Card area (continued) See the previous procedure in this section. DTC500 Series Card Printer/Encoders User Guide (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Defining the positioning of the area on the Card Step 1 Procedure Once the area is sized properly, measure the location where this area is to be positioned on the card. a. Measure from the lower left corner of the card up and over to the lower left corner of where the defined area is to begin. b. Enter these values into the X and Y boxes, as shown below. c. Note that the card grid lines are spaced at .2” (5mm) intervals.
RESTRICTED USE ONLY Fargo Electronics, Inc. Defining the positioning of the area on the Card (continued) See the previous procedure in this section. DTC500 Series Card Printer/Encoders User Guide (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Print YMC under the K and Print K Only options Step 1 Procedure Select the Print YMC Under K option to print all black in the designated areas with the Yellow (Y), Magenta (M) and Cyan (C) Ribbon panels directly beneath the resin black (K) panel. (Note: Select this option if printing resin black text or barcodes onto a colored background to provide a more gradual transition between the two.
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Print YMC under the K and Print K Only options (continued) See the previous procedure in this section. DTC500 Series Card Printer/Encoders User Guide (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Magnetic Encoding tab Use these options only if the Printer has an optional Magnetic Stripe Encoding Module installed. Step 1 Procedure Select the Magnetic Encoding tab to display options for controlling the Magnetic Stripe encoding process. (Note: The following describes these options and the Printer's magnetic encoding process.) DTC500 Series Card Printer/Encoders User Guide (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Encoding Mode option Use the Encoding Mode option to specify which magnetic encoding standard to use. The DTC500 Series Card Printer can be installed with one of two types of factoryinstalled Magnetic Stripe Encoding Modules. Change the encoding mode and Coercivity setting or modify the ISO standards for tracks 1, 2 and 3, by correctly modifying these Magnetic Encoding options.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Encoding Mode option (continued) See the previous procedure in this section. DTC500 Series Card Printer/Encoders User Guide (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Encoding the Mode/Coercivity/Magnetic Track Selection Use the ISO option for encoding capability for either high- or low-Coercivity cards on tracks 1, 2 and 3. Step 1 Procedure Select the Coercivity option to select the Magnetic Stripe type that matches the card type.
RESTRICTED USE ONLY Fargo Electronics, Inc. Encoding the Mode/Coercivity/Magnetic Track Selection See the previous procedure in this section. DTC500 Series Card Printer/Encoders User Guide (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Magnetic Track Selection option Use these options to customize the ISO encoded data format for each of the Magnetic Stripe's three tracks. Step 1 Procedure Specify which of the three (3) tracks to customize by selecting one of the three track options. After making the required selection, the Magnetic Track options box displays the current set of customization options for the selected track.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Enable MLE Support checkbox Multi-Language Extension (MLE) support in Windows XP can cause text strings to be broken up into fragments. This fragmentation of the text string prevents magnetic encoding. Step 1 Procedure Check this box to allow the Driver to process the fragmented text. DTC500 Series Card Printer/Encoders User Guide (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Magnetic Track options Use the Magnetic Track options for these purposes: Customize the ISO encoded data format for each of the Magnetic Stripe's three tracks. Customize each track independently of the other two. Specify which of the three tracks to customize by selecting one of the three track options.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Bit Density radio buttons Use this option to customize the Bit Recording Density (Bits per Inch) used to encode the magnetic data on the currently selected track. The default ISO Standard selections for this option are as follows: Step 1 Procedure Select 75 BPI to change the bits per inch to 75 BPI. OR Select 128 BPI to change the bits per inch to 128 BPI. OR Select 210 BPI to change the bits per inch to 210 BPI.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the ASCII Offset Use this option to customize the Character ASCII Offset used to encode the magnetic data on the currently selected track. (Note: This character-offset value is subtracted from the ASCII value of each Magnetic Stripe data character prior to encoding on the track.) Step 1 Procedure Select NULL to change the ASCII Offset to NULL. OR Select SPACE to change the ASCII Offset to SPACE. OR Select ZERO to change the ASCII Offset to ZERO.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the LRC Generation radio buttons Use this option to customize the LRC Generation Mode (used to encode the magnetic data on the currently selected track). Step 1 Procedure Select NO LRC to change the LRC Generation to none. OR Select Even Parity to change the LRC Generation to Even Parity. OR Select Odd Parity to change the LRC Generation to Odd Parity.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Verification option Use the Verification option, which instructs the Printer to verify that all magnetic data has been correctly encoded on each card. (Note: with either of these options, the number of verification retries can be specified. A range of 1 to 5 retries is available.) Step 1 Procedure Select the Auto Eject 1st Error option, which instructs the Printer to automatically eject a card containing magnetic data (that cannot be verified).
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Shift Data Left Use the Shift Data Left option, which applies to all tracks when selected. Step 1 Procedure Select this option to shift the recorded magnetic data to the left-hand side of the card's Magnetic Stripe. (Note: This is useful in situations that require cards to be readable with insert type readers.) DTC500 Series Card Printer/Encoders User Guide (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the ISO Track Locations The magnetic Encoding Module encodes onto tracks in accordance with an ISO 7811-2 Magnetic Stripe. For track locations, review the display below. 0.223" 0.353" 0.493" TRACK1 0.110" 0.130" TRACK2 0.110" 0.140" TRACK3 0.
RESTRICTED USE ONLY Fargo Electronics, Inc. Sending the Track Information Magnetic track data is sent in the form of text strings from the application software to the Printer driver. Specific characters must be added to the magnetic data (to be encoded) in order for the Printer driver to differentiate between Magnetic Track data and the rest of the printable objects. (Note: These specify the data and the tracks to encode and mark the start and the stop of the data string.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the ASCII Code and Character Table ASCII Code Character ASCII Code Character ASCII Code Character 32 space 56 8 80 P 33 ! 57 9 81 Q 34 " 58 : 82 R 35 # 59 ; 83 S 36 $ 60 < 84 T 37 % 61 = 85 U 38 & 62 > 86 V 39 ' 63 ? 87 W 40 ( 64 @ 88 X 41 ) 65 A 89 Y 42 * 66 B 90 Z 43 + 67 C 91 [ 44 ' 68 D 92 \ 45 - 69 E 93 ] 46 .
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Overlay/Print Area tab Use this option to control how the Overlay (O) Panel and/or the print area will appear on a card. (Note: This option is helpful if, to omit the overlay or printing around a card's smart chip or Magnetic Stripe. By default, this option is set to print and overlay the entire card.) Continued on the next page DTC500 Series Card Printer/Encoders User Guide (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Overlay/Print Area dropdown menu Step 1 Procedure Select the Full Card option for the Printer to overlay and/or print the entire card. OR Select the Defined Area(s) option for the Printer to overlay and/or print only in the selected and defined area or areas. OR Select the Undefined Area(s) option for the Printer to overlay and/or print only in the space outside the selected and defined area.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Overlay/Print Area Use these Overlay/Print Area options to control both the print and overlay together or control each individually. Step 1 Procedure Select For Print and Overlay for the defined area to apply to both the printing and overlay process. OR Select For Overlay Only for the defined area to apply only to the overlay process. (Note: In this mode, printing will still be allowed over the entire card and only the overlay will be affected.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Overlay/Print Area (continued) Step 1 Procedure Select the Defined Area(s) option to activate the card grid in the upper half of the window. (Note: This allows defined areas to be created. It is through this card grid that up to five areas can be defined.) Continued on the next page DTC500 Series Card Printer/Encoders User Guide (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Overlay/Print Area (continued) Step 2 Procedure When the card grid is first activated, a small black square will appear at its default size of .2" x .2"/5mm x 5mm and at its default location in the lower lefthand corner (0,0). (Note: This square represents the first defined area.) 3 Determine the area size by actually printing a card and looking at it in the same orientation as when it exits the Printer.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Overlay/Print Area (continued) See the previous procedure in this section. DTC500 Series Card Printer/Encoders User Guide (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Overlay/Print Area (continued) Step 4 Procedure Follow this procedure once the area is sized properly. a. Measure the location this desired area to be positioned on the card. b. Measure from the lower left corner of the card (up and over) to the lower left corner (for the defined area to begin). c. Enter these values into the X and Y boxes. (Note: The card grid lines are spaced at .2 inch/5mm intervals.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Overlay/Print Area (continued) Step 5 Procedure a. Print the card design. b. Observe how the image is oriented on the card as it ejects from the Printer. (Note: The location of a defined area is based on the card orientation as it exits the Printer.) c. Measure the defined area location based on the printed card. (Note: If selecting the Rotate Front 180 Degrees option, the image will appear upside down as it exits the Printer.) d.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using Security Options (Visual Security Solutions) The Visual Security Solutions dropdown menu list will be used to enable and select which type of visual security will be used. The Visual Security dropdown list will be selectable only on the Front side (see below). Visual Security is not an option for the back side. The following actions will occur when one of the Visual Security locations is selected. The Overlay/Print Area will be disabled.
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting Orientation - Landscape under Card tab Step 1 Procedure Select the Landscape radio button (below) under Orientation under the Card Size tab to use the Visual Security Solutions (A to D), as shown in this window. DTC500 Series Card Printer/Encoders User Guide (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Visual Security Solutions dropdown menu (A to D) Step 1 Procedure Click on the Visual Security Solutions dropdown menu (below) under the Landscape - Orientation (see above) to use the options shown in this display. DTC500 Series Card Printer/Encoders User Guide (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting Orientation - Portfolio under Card tab Step 1 Procedure Select the Portrait radio button (below) under Orientation under the Card Size tab to use the Visual Security Solutions (E to H), as shown in this window. DTC500 Series Card Printer/Encoders User Guide (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Visual Security Solutions dropdown menu (E to H) Step 1 Procedure Click on the Visual Security Solutions dropdown menu under the Portrait Orientation (see above) to use the options shown below. DTC500 Series Card Printer/Encoders User Guide (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the VeriMark radio button Step Procedure 1 Click on either the VeriMark or HoloMark radio button, as shown below. The foil options are used to control the size of the exclusion area. (Note: When VeriMark is selected a rectangle-sized area is excluded, HoloMark uses a square sized area.) 2 Click on the VeriMark radio button (below) for the rectangle-sized area. DTC500 Series Card Printer/Encoders User Guide (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the HoloMark radio button Step 1 Procedure Click on the HoloMark radio button (below) for the squared-area size. DTC500 Series Card Printer/Encoders User Guide (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Custom VeriMark Card The custom VeriMark image is stamped on blank, standard-sized cards. You can select one of eight positions (A to H), as shown in the Portrait and Landscape samples below. Sample 1: VeriMark Card (Landscape - Orientation) - 4 positions (below) A B C D Sample 2: VeriMark Card (Portrait - Orientation) - 4 positions (below) E F G H DTC500 Series Card Printer/Encoders User Guide (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Custom HoloMark Card The custom HoloMark image is stamped on blank, standard-sized cards. You can select one of eight positions (A to H), as shown in the Portrait and Landscape samples below. Sample 1: HoloMark Card (Landscape - Orientation) - 4 positions (below) A B C D Sample 2: HoloMark Card (Portrait - Orientation) - 4 positions (below) E F G H DTC500 Series Card Printer/Encoders User Guide (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using SmartShield Area dropdown menu Use the SmartShield Area options, which apply only if using the Printer's optional SmartGuard Security Feature and the SmartShield option is enabled. Step 1 Procedure Select the Apply SmartShield option to print the custom SmartShield Security Image (a) if using the Printer's optional SmartGuard Security Feature and (b) if the SmartShield option is enabled.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Card tab Use this option to control specific Printer functions. DTC500 Series Card Printer/Encoders User Guide (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Card Size Select either the CR-80 or CR-79 for the appropriate card size option from the two (2) standard card sizes. When designing a card format, always set the card size or page size within the card design program to the exact Print Length and Width dimensions listed in the Printer driver. The dimensions of the total print area for each card size will appear in the Print Width and Print Length boxes.
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Card Size (continued) See the previous procedure in this section. DTC500 Series Card Printer/Encoders User Guide (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Card Hopper Selection (DTC515/DTC525 only) option This option only applies if using the DTC515 or DTC525 Card Printer models that provide a dual-stack, 200-card capacity Card Input Hopper. (Note: The Printer driver always overrides the LCD-based hopper selection. For example, the Printer will print from Hopper 2 even if Hopper 1 (H-1) is selected on the LCD. This is because the print job was sent with Hopper 2 (selected from the Printer driver).
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Card Hopper Selection (DTC515/DTC525 only) option (cont.) See the previous procedure in this section. DTC500 Series Card Printer/Encoders User Guide (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Card Hopper Selection (DTC515/DTC525 only) option (continued) See the previous procedure in this section. DTC500 Series Card Printer/Encoders User Guide (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Orientation Select either the Portrait or Landscape radio buttons for Orientation. (Note: An icon illustrating a printed card helps represent the difference between the two.) Step 1 Procedure Select Portrait to cause the card to print in a vertical orientation. OR Select Landscape to cause the card to print in a horizontal orientation, as shown on the below. Specifying the Copies Specifies the number of copies to be printed, as shown above.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Test Print button Use this button to send a Self-Test print to the Printer. Ribbon Requirement: A Full-Color YMCKO print Ribbon is required for a DTC510/DTC515 or YMCKOK print Ribbon is required for a DTC520/DTC525. Test Print Procedure: This test print procedure can be helpful in ensuring (a) that the computer is effectively communicating with the Printer and (b) that the Printer is functioning properly.
RESTRICTED USE ONLY Fargo Electronics, Inc. Clicking on the About button Click this About button to open a dialog containing the copyright and version information about this Printer driver software. DTC500 Series Card Printer/Encoders User Guide (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Image Position button Use the Image Position controls to adjust the position of the overall print area to be precisely centered on a card. Step 1 Procedure Adjust the Image Position values by clicking on the Vertical and Horizontal adjustment arrows, as shown below. DTC500 Series Card Printer/Encoders User Guide (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Image Position button (continued) When adjusting these values, keep in mind that cards always remain in the same position as they travel through the Printer, regardless of image orientation. To illustrate this, the card illustration shown in the Image Position box will flip and rotate according to whether you have selected the Portrait or Landscape radio buttons.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Image Position button (continued) The following diagram represents how the printed image will move in relation to the fixed card position as positive and negative image placement values are entered. Use the Vertical adjustment to move the image more toward the rear of the Printer (if a positive number is entered) and more toward the front of the Printer (if a negative number is entered).
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Lamination tab (only with Card Lamination Module) Use this option to control specific Printer functions. The Lamination Tab appears only if the Printer is equipped with the Card Lamination Module. These options allow you to control the Printer's lamination process. DTC500 Series Card Printer/Encoders User Guide (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Lamination Position Step 1 Procedure The Lamination Position control allows you to adjust the horizontal position of the PolyGuard overlaminate. This control functions in the exact same fashion as the Image Position controls, except only the horizontal position of the overlaminate requires adjustment. To adjust the lamination position, click on the Horizontal adjustment arrows.
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Lamination Side Step 1 Procedure a. Select the No Lamination option if you do not want to use the Printer's built-in laminator. b. Select Laminate Front Side, Laminate Back Side or Laminate Both Sides to specify the side(s) of the card to laminate. Continued on the next page DTC500 Series Card Printer/Encoders User Guide (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Lamination Type Select one of the Lamination Type options, according to which type of lamination media is currently installed. Two types of overlaminates are supported by the driver: Film Lamination and PolyGuard lamination. Custom versions of each type are also available. Step 1A Procedure Select the Film Lamination option if the Thermal Transfer Film Overlaminate type is installed in the Lamination Module.
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Lamination Type Step 1B Procedure Select the Overlay then Film Lamination option when using a Ribbon which provides a clear overlay panel. The Ribbon types which do not provide an overlay panel or support overlay printing are the resin-only Ribbons and the Full-Color YMC, YMCK and YMCKK Ribbons. OR Select the 0.6 PolyGuard Lamination option or 1.0 PolyGuard Lamination option for either patch thickness.
RESTRICTED USE ONLY Fargo Electronics, Inc. Adjusting the Transfer Dwell Time and Transfer Temperature Step 1 Procedure Adjust the Transfer Dwell Time and the Transfer Temperature to control the Lamination Dwell Time or through-put speed of a card in seconds/inch and the Lamination Temperature. Selecting the Sensors button and Defaults button Step Procedure 1 Select the Sensors button to bring up a separate dialog to calibrate the Lamination Sensor. See the next page.
RESTRICTED USE ONLY Fargo Electronics, Inc. Calibrating the Card Lamination Module’s Lamination Sensor Step 1 Procedure Select the Lamination Tab's Sensors button to display options for calibrating the Card Lamination Module’s Lamination Sensor. The Lamination Sensor is what detects the start of each PolyGuard patch throughout the roll. This Sensor may occasionally need to be recalibrated.
RESTRICTED USE ONLY Fargo Electronics, Inc. Section 5: Cleaning This Section deals with the Printer’s internal and external maintenance in regards to the unit's cleaning and general upkeep. (Note: The Printer should be cleaned on a regular basis to insure that the Printer consistently produces high quality output.) Danger: Be sure to disconnect the Printer's power cord whenever performing any type of maintenance procedure unless otherwise directed.
RESTRICTED USE ONLY Fargo Electronics, Inc. Cleaning the Printhead (850102) Caution: Perform this procedure during every Ribbon change or after every 1,000 prints to maintain consistent print quality. Perform this procedure for streaks on the card where the color was not transferred correctly. Steps Procedure 1 Open the Printer's Top Cover and Print Station. 2 Using a Printhead Cleaning Pen from the Printer Cleaning Kit, firmly wipe back and forth across the surface of the Printhead.
RESTRICTED USE ONLY Fargo Electronics, Inc. Replacing the Card Cleaning Tape Caution: Replace the Card Cleaning Tape approximately every 2,000 to 3,000 prints, depending on the cleanliness of the card stock or the environment in which the Printer is located. Steps Procedure 1 Open the Printer's Top Cover. 2 Pull the Cleaning Cartridge out of the Printer. 3 Open the Cleaning Cartridge by pressing on the release tab of the clear Cleaning Cartridge Cover and pulling the cover up.
RESTRICTED USE ONLY Fargo Electronics, Inc. Replacing the Card Cleaning Tape (continued) See the previous procedure in this section. DTC500 Series Card Printer/Encoders User Guide (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Cleaning the Platen and Card Feed Rollers Caution: Clean the black, rubber Platen Roller and all of the gray (or black), rubber Card Feed Rollers within the Printer approximately every 2,000-3,000 prints, depending on the cleanliness of the card stock or the environment in which the Printer is located. Clean if the Rollers appear dirty to prevent card jams and maintain the best print quality.
RESTRICTED USE ONLY Fargo Electronics, Inc. Cleaning the Platen and Card Feed Rollers (continued) See the previous procedure in this section. Platen Roller Card Feed Rollers DTC500 Series Card Printer/Encoders User Guide (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Cleaning the Platen and Card Feed Rollers (continued) See the previous procedure in this section. Card Feed Rollers Platen Roller DTC500 Series Card Printer/Encoders User Guide (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Cleaning the Platen The Printer's Platen Roller should be cleaned approximately every 250 prints. (Note: This helps prevent jams and maintain the best print quality. Perform this procedure if the roller is visibly dirty.) Steps Procedure 1 Leave the power ON and open the printer's Top Cover and Print Station. 2 Remove the print ribbon. 3 Locate the Platen Roller. 4 Use a Cleaning Pad from the Printer Cleaning Kit to wipe the roller clean.
RESTRICTED USE ONLY Fargo Electronics, Inc. Cleaning the Printer's Exterior The Printer has a durable casing that should retain its luster and appearance for many years. Clean it only with a Cleaning Pad from the Printer Cleaning Kit. (Note: See the next section for a photo of Printer’s exterior.) Caution: Do not use cleaning solvents of any kind or spray the cabinet with a cleaner! Cleaning the Printer's Interior Caution: The Printer, dust and other particles can accumulate inside the Printer.
RESTRICTED USE ONLY Fargo Electronics, Inc. Cleaning the Printer's Interior (continued) This is a display for the Print Station (opened). This is a display for the Print Station (closed). DTC500 Series Card Printer/Encoders User Guide (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Section 6 Packing the DTC500 Card Printer The purpose of this section to provide the User with a specific packing procedure for the DTC500 Series Card Printer. Follow this instruction to pack the card Printer for transport. Step 1 Procedure a. Clean the inside of the Printer with deionized air. b. Wipe it down with a lint-free cloth. 2 Clean the Printhead with a Printhead pen. 3 Pack the Printer in the original carton and packing materials.
RESTRICTED USE ONLY Fargo Electronics, Inc. Section 7 Board Level Diagnostics The purpose of this section to provide the User with specific Board Level Diagnostic procedures for Board Errors and Sensor Testing for the DTC500 card Printer. Board Errors Resolving the EE Memory Error Symptom: An error has occurred in the permanent circuit memory. Step Procedure 1 Reboot the Printer. 2 If the problem persists, the Main Board will need to be replaced.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the DRAM Memory Error Symptom: An error has occurred in the removable Memory Module (SIMM). Step Procedure 1 Reboot the Printer. 2 If the problem persists, remove the rear cover and ensure that the SIMM (080229) is seated properly. 3 If the Memory Module is not seated properly, remove the memory simm and reinstall. 4 If the installation appears correct and the error persists, the SIMM (080229) on the Main Print Board will need to be replaced.
RESTRICTED USE ONLY Fargo Electronics, Inc. Sensor Testing Step Procedure 1 Check the voltage to determine if a Sensor is working. 2 a. Test the voltage of each Sensor using ground (GRD = Chassis) to the correct pin on each connector. See the Sensor Location and Voltages table on the next page). b. Block a slot Sensor with a card. c. Cover a reflective Sensor with a card. 3 a. Troubleshoot the Ribbon Sensor by using the RibbonTraq marks on the Ribbon and Film to cover the Ribbon and Film Sensors.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Sensor Location and Voltages Sensor Location Pin Low Range VDC High Range VDC Card Sensor (near Cleaning Cart) J15 4 Unblocked .17 - .9 Blocked 3.0 – 3.3 Cover Open Sensor (plastic top) J4 16 Unblocked .17 - .9 Blocked 3.0 – 3.3 Encoding TOF Platen Home J29 4 Unblocked .17 - .9 Blocked 3.0 – 3.3 Flipper Table Card Sensor J15 8 Unblocked .17 - .9 Blocked 3.0 – 3.3 Flipper Table Sensor J7 4 Covered .9 Uncovered 3.0 - 3.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Sensor Location and Voltages (continued) Sensor Location Pin Low Range VDC High Range VDC Print Station Open Sensor J6 4 Unblocked .17 - .9 Blocked 3.0 – 3.3 Print TOF Sensor J31 4 Unblocked .17 - .9 Blocked 3.0 – 3.3 Ribbon Encoder J6 12 Unblocked .17 - .9 Blocked 3.0 – 3.3 Ribbon Sensor (5) J16 3 Covered 0.9 Uncovered 3.5 – 5.0 Ribbon Sensor (4) J16 5 Covered 0.9 Uncovered 3.5 – 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Section 8 LCD On-Line Menu Navigation The purpose of this section to provide the User with specific procedures for LCD On-Line Menu Navigation, Test Image Printing and Printer Setup for the DTC500 card Printer. Entering the LCD Menu and selecting an Option The MENU option is above the center softkey button, as shown below. This allows access to several test, setup and reporting functions.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Softkey and Scroll buttons Step 1 Procedure The Printer has three Softkey buttons that appear below the LCD display. Their current function is indicated by the words appearing above them. This function will change according to the Printer's current mode of operation. 2 Press the corresponding softkey button under the choice you wish to select.
RESTRICTED USE ONLY Fargo Electronics, Inc.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the LCD Menu Step 1 Procedure a. To enter the Printer's LCD menu, press the center button labeled MENU. (Note: The Select Function screen will appear.) b. Use the scroll buttons to scroll up or down the list of menu options. (Note: Brackets will appear on either side of the active menu option.) c. Press the SELECT button to enter or select the desired option.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Gray/Align YMC (DTC510/515) and Gray/Align YMC/K (DTC520/525) Self-Test Reviewing the Color/Resin YMCK Self-Test Step 1 Procedure Use this card to determine Image Placement and confirm that (a) the image colors are properly reproduced and (b) the Resin Panel is printing properly. (Note: The Image consists of twelve spot colors, YMC and RGB, as well as gray density bars and thin resin lines.) DTC500 Series Card Printer/Encoders User Guide (Rev.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Card Count YMC Self-Test Step 1 Procedure Use this card to view counts for Card Count (CC) and Pass Count (PC). The Card Count is the total number of cards the Printer has produced. Pass Count is the total number of print passes made by the Printhead. (Note: A pass is measured each time a single Ribbon panel is printed or passes beneath the Printhead.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Magnetic Test option (only with Magnetic Encoding Module) Use this option only if Magnetic Encoding Module is installed in your Printer. Step 1 Procedure Select this option to test the module. (Note: This test will not print on a card, but will simply feed, encode and eject a blank card.) Be sure to have Magnetic Stripe cards installed in your Printer when running this test.
RESTRICTED USE ONLY Fargo Electronics, Inc. Print TOF and Print EOF Alignment Procedures The Print TOF and Print EOF procedures must be performed as a single alignment process. The goal of these procedures is to align the printed image to precisely line up with the edges of the card as shown below. Notice that when aligned properly, the test print's Alignment Arrows will fall just inside the edges of the card.
RESTRICTED USE ONLY Fargo Electronics, Inc. Preparing to Adjust the Print TOF and Print EOF Step 1 Procedure Before starting the alignment procedures, you must first establish a baseline from which to start your adjustments. To do this, select MENU, Setup Printer and set these starting parameters in each of the following Setup Printer options: Print TOF: +30 and Print EOF: -30. Setting the Print TOF Use this procedure to position the printed image correctly on the leading edge of the card.
RESTRICTED USE ONLY Fargo Electronics, Inc. Setting the Print TOF (continued) Step 5 Procedure a. Decrease the Print TOF value to move the printed image more toward the leading edge of the card. b. Increase the Print TOF value to move the printed image more toward the trailing edge of the card. The numbers being entered for the settings are in ½ pixels. The number of pixels is equal to the measurement in inches times 600 or the measurement in mm times 23.6. (For example, 0.100 inches or 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Setting the Print EOF (continued) Step 5 Procedure a. Decrease the Print EOF value to move the printed image more toward the leading edge of the card. b. Increase the Print EOF value to move the printed image more toward the trailing edge of the card. The numbers being entered for the settings are in ½ pixels. The number of pixels is equal to the measurement in inches times 600 or the measurement in mm times 23.6. (For example, 0.100 inches or 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Adjusting the Ribbon Tension Step Procedure 1 Choose MENU, Print Test Image and Gray/Align YMC to print a test card. 2 Select MENU, Setup Printer and Ribbon Tension. 3 Record the Ribbon Tension value on the test card (you just printed). 4 Examine the test card. (Note: When centered properly, the Alignment Arrows should appear just at the edge of the card's Trailing edge.
RESTRICTED USE ONLY Fargo Electronics, Inc. Adjusting the Ribbon Tension (continued) Step 5 Procedure a. Decrease the Ribbon Tension value to move the end of the image toward the leading edge of the card if the alignment arrows are not printing on the card, b. Increase the Ribbon Tension value to move the end of the image toward the trailing edge of the card. Caution: Be sure to make adjustments in small increments of ±2, to avoid over-adjusting this setting.
RESTRICTED USE ONLY Fargo Electronics, Inc. Adjusting the Image Darkness Step Procedure 1 Choose MENU, Print Test Image and Gray/Align YMC to print a test card. 2 Select MENU, Setup Printer and Image Darkness. 3 Record the Image Darkness value on the test card last printed. 4 Examine the test card. 5 Adjust the Image Darkness value if needed. Enter a negative value to lighten the printed image. OR Input a positive value to darken the printed image.
RESTRICTED USE ONLY Fargo Electronics, Inc. Changing the Encoder Settings Use this option to choose the settings that coincide with the Printer's current encoding configuration. Use the scroll buttons to select the option (you want to change). Step Procedure 1 Select MENU, Setup Printer and Encoder Settings. 2 Change the desired option as needed. Mag: Press the CHANGE button to select None or Installed according to whether or not a Magnetic Stripe Encoder is installed.
RESTRICTED USE ONLY Fargo Electronics, Inc. Adjusting the Magnetic TOF Use this setting to position the magnetic data at the correct distance from the leading edge of the card. The Magnetic TOF is the distance from the edge of the card to the Start Sentinel (SS). The Start Sentinel marks the beginning of the encoded data. (Note: According to the magnetic recording standard (ISO 7811), the correct Start Sentinel distance is 0.293 inches ± 0.020 inches (7.44 mm ± 0.
RESTRICTED USE ONLY Fargo Electronics, Inc. Setting the Magnetic TOF (continued) Step 6 Procedure Enter a Magnetic TOF value appropriate for the direction for the magnetic data to move. As a rule, a shift of ±27 equals about .0625" (1/16") or 1.6mm. (Note: Keep this in mind when adjusting this option to avoid over-adjusting.) If the negative value is set too high, for example, the Printer may start encoding before the card's Magnetic Stripe reaches the encoding head.
RESTRICTED USE ONLY Fargo Electronics, Inc. Changing the Hopper Settings Use this option to choose settings related to your Printer's Card Input Hopper. Use the scroll buttons to select the option to change. Step Procedure 1 Select MENU, Setup Printer and Hopper Settings. 2 Change the desired option as needed for Input. 3 Press the CHANGE button to select Single or Dual (based on whether your Printer model includes a single or dual Card Input Hopper).
RESTRICTED USE ONLY Fargo Electronics, Inc. Changing the BAUD Rate Settings Apply this setting only if the Printer provides support for the Embedded Fonts and Bar Codes option. Step Procedure 1 Select MENU, Setup Printer and BAUD Rate Settings. 2 Change to the appropriate option: 19200 or 9600. 3 Press the Select button to save the value. Adjusting the Flipper Offset Step Procedure 1 Select MENU, Setup Printer and Flipper Offset. 2 Select Level or Encoder Angle.
RESTRICTED USE ONLY Fargo Electronics, Inc. Viewing the Report Supplies Step Procedure 1 When using monochrome resin-only print Ribbons, use this option to view all of the following information about the print Ribbon installed in the Printer. 2 When using Dye-Sublimation print Ribbons, it is possible to view only the Type and Part Number fields. Type: This displays the name or type of print Ribbon installed.
RESTRICTED USE ONLY Fargo Electronics, Inc. Showing the Card Count Step 1 Procedure Choose SHOW CARD COUNT to view counts for Card Count (CC) and Pass Count (PC). Card Count is the total number of cards the Printer has produced. Pass Count is the total number of print passes made by the Printhead. (Note: A pass is measured each time a single Ribbon panel is printed or passes beneath the Printhead.) Selecting the System Upgrade (Firmware Upgrade) This option is used to upgrade the Printer Firmware.
RESTRICTED USE ONLY Fargo Electronics, Inc. Section 9 Firmware Updates The purpose of this section is to provide the User with information on the internal software or Firmware, which controls all aspects of the Printer's operation. New Firmware versions may be released containing enhancements, such as improved reliability, added features or better print quality.
RESTRICTED USE ONLY Fargo Electronics, Inc. Firmware Updater Application Program (continued) Step 1B Procedure Option B: Go to the Fargo Electronics Technical Support Web site: http://www.fargo.com/tech_support/ Click on the Firmware Updater Program link. 2 Click on OK when prompted to Save this Program to Disk and then select a folder in which to save the Updater file. 3 a. Once the file has been downloaded, navigate to the location where the file was saved.
RESTRICTED USE ONLY Fargo Electronics, Inc. Downloading Firmware Updates Step Procedure 1 Refer to the following steps to download Firmware updates: 2 Select the Download Firmware button. If you have Internet access, this will automatically take you to the Firmware Updates section of the Fargo website. If it does not, manually open your browser and go to the Firmware Updates section in the Fargo Electronics Technical Support Web site: http://www.fargo.
RESTRICTED USE ONLY Fargo Electronics, Inc. Updating the Printer's Firmware Now that you have installed and opened the Firmware Updater program and downloaded the firmware update file, you can begin updating your printer's firmware. It is important to note that there are two types of Firmware for certain Fargo Printer models, the Main Firmware and the LCD Firmware, each of which has a slightly different update process.
RESTRICTED USE ONLY Fargo Electronics, Inc. Updating the Main Firmware (continued) Continued on the next page DTC500 Series Card Printer/Encoders User Guide (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Updating the Main Firmware (continued) Step 8 Procedure Wait: The Firmware update will now take a few minutes. Check the Printer's LCD for the status. (Note: When the update is complete, the LCD will indicate if the update was successful.) 9 If the Upgrade Successful is displayed, click on Exit on the Sending Update to Printer dialog screen. 10 Press the Printer's Exit button.
RESTRICTED USE ONLY Fargo Electronics, Inc. Updating the LCD Firmware Step Procedure 1 Make sure the Printer is powered ON, connected to the PC and in its READY mode. 2 From the Firmware Updater program, click on the Select Update File button. 3 Go to the folder, in which you saved the update file, select it and click Open. The file name, location and version will appear in the Firmware Updater window, as shown on the next page.
RESTRICTED USE ONLY Fargo Electronics, Inc. Updating the LCD Firmware (continued) DTC500 Series Card Printer/Encoders User Guide (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Section 10 DTC500 Enhancement Kit Instructions Overview The DTC500 Enhancement Kit includes several easily installed items that will enhance the functionality of your DTC500 Series Card Printer. Please refer to these instructions to install each of the items in this kit. These instructions will walk you through installing these enhancements into Printers that are still in their factory packaging.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the required Tools Phillips #1 screwdriver (1) Torx T10 screwdriver (1) Centronics parallel print cable (1) Computer (1) Software: Requires (a) DTC500 Firmware version 1.5.1 (510858; included with diskette); (b) FARGO Firmware Updater Program (included with Software Installation CD); and (c) DTC500 Printer Driver (included with Software Installation CD).
RESTRICTED USE ONLY Fargo Electronics, Inc. Updating the Process Strategy Determining the Card Printer qualifications for the Update Step Procedure 1 Ensure that the Serial Number starts at A117 or at a larger number. (Note: Printers later than A140 will have the Upgrade items already factory-installed.) 2 Ensure that the Card Feed Rollers are the black, high gloss (more tacky) types. See below. (Note: The Card Feed Rollers should not be the gray, standard Drive Rollers, used in the Card Printer.
RESTRICTED USE ONLY Fargo Electronics, Inc. Unpacking the Card Printer Step Procedure 1 Remove the handles for the side of the box to release the Cover. 2 Remove the Cover and set it aside (upturned) in order to hold its parts. 3 a. Remove the Printer from the box. b. Place the foam back inside the box cover. 4 Set the Printer on the bench and remove the plastic bag wrap. 5 Remove the shipping tape from the Output Hopper, the Cover, and the Communication Ports.
RESTRICTED USE ONLY Fargo Electronics, Inc. Removing the Printer's main plastic casing Step Procedure 1 Open the Top Cover of the Printer. 2 Use the Philips screwdriver to remove the two (2) screws inside the Top Cover, as shown below. 3 Open the Card Input Hopper Door to allow for proper clearance, as shown below. 4 Release the four (4) latches at the bottom corners of the Printer. 5 Lift off the Printer main plastic casing, as shown below.
RESTRICTED USE ONLY Fargo Electronics, Inc. Inspecting the Drive Pulley Step Procedure 1 Locate the Drive Roller to the right of the Platen at the front of the Printer, as shown below. 2 Turn the Pulley by hand to determine whether it is firm or it is not firm. 3 If the Pulley is firm, continue to the next procedure. (Note: This means that Pulley does not move without rotating the Shaft.) Continued on the next page DTC500 Series Card Printer/Encoders User Guide (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Inspecting the Drive Pulley (continued) Step 4 Procedure If the Pulley is not firm on the Shaft, replace it according to the procedure provided directly below. (Note: This means that the Pulley moves without rotating the Shaft.) a. Turn the Roller until the flat side on the Roller Shaft faces the input of the Printer. b. Confirm that all the flat sides on the Roller Drive Shafts also face the Input side. c.
RESTRICTED USE ONLY Fargo Electronics, Inc. Installing the Push-Clip onto the Drive Roller Step Procedure 1 Push the metal Clip onto end of the Feed Roller until it is seated against Pulley face, as shown below. 2 Confirm that the Clip is fully seated and secure in order to ensure that it will not pull off. Clip on DTC500 Series Card Printer/Encoders User Guide (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Removing and installing the Card Feed Roller (D850415) Refer to Drawing No. D850261 Tools Required: Phillips-Head Screwdriver, Retaining Ring Pliers, Small Standard Screwdriver Step Procedure 1 Caution: Turn OFF the Printer and unplug the power cord from the Printer. 2 Determine if there is a black or gray Card Feed Roller installed in the Printer. a. Black Card Feed Roller: Determine if the Card Feed Roller is good or bad.
RESTRICTED USE ONLY Fargo Electronics, Inc. Inspecting, replacing, and installing the Card Feed Roller (D850415) (continued) Step 8 Procedure Slide the old Shaft out. Install the new Card Feed Roller (D850415). (Note: Ensure that the flat on the Shaft extends through the front Sideplate.) 9 Re-install the Bushings. 10 Re-install the Snap Ring and the E-Clip. 11 Install a new Pulley (D850190) onto the Feed Roller Shaft. a.
RESTRICTED USE ONLY Fargo Electronics, Inc. Installing the Sensor Holder Step 1 Procedure Remove the Card Output Hopper. a. Pull the Card Output Hopper out until it reaches its stop. b. Pull back on the tab on the under side of the Printer's Baseplate. c. Remove the Card Output Hopper from the Printer. 2 Lift out the Print Arm. Continued on the next page Print Arm View inside Printer from Output Hopper Output Hopper DTC500 Series Card Printer/Encoders User Guide (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Installing the Sensor Holder (continued) Step 3 Procedure Reach through the Output Hopper opening with the Sensor holder and press onto the underside of the TOF Sensor. (Note: Hold the Sensor to your fingertip with two-sided tape for careful, steady Sensor installation.) Continued on the next page See (above) the path to install the TOF Holder. Pressing Holder onto TOF Holder Fully Seated See (above) the underside view of the TOF Holder.
RESTRICTED USE ONLY Fargo Electronics, Inc. Installing the Sensor Holder (continued) Step Procedure 4 Seat the upper portion along the black Card Guide. (Note: Be sure it is fully seated.) 5 Tighten the Plastitie screw (F000177) into the Sensor holder, as shown below. Caution: Do not overtighten. Do not use a power driver for this process. Hand tighten only. 6 Lower the Print Arm. 7 Re-install the Card Output Hopper back into its position. DTC500 Series Card Printer/Encoders User Guide (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Installing the new Card Input Hopper in the single Hopper units (DTC510/520) Step Procedure 1 Turn the Card Input Hopper Lift Drive Gear (by hand ) in order to raise the Hopper if the Hopper is not in the UP position. See below. (Note: This ensures that the exception feed is clear.) 2 a. Face the Card Printer from the Card Input Hopper. b. Remove the three (3) screws that hold the Card Input Hopper to the Frame, as shown below (to the right).
RESTRICTED USE ONLY Fargo Electronics, Inc. Installing the new Card Input Hopper in the single Hopper units (DTC510/520) (continued) Step Procedure 3 Slide the Card Input Hopper to the left in order to remove it from the Track, as shown below. 4 Install the new Card Input Hopper by sliding it to the right, as shown below. (Note: Ensure that the plastic guide is set along the Track.) Continued on the next page See (above) the Hopper Track. DTC500 Series Card Printer/Encoders User Guide (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Installing the new Card Input Hopper in the single Hopper units (DTC510/520) (continued) Step 5 Procedure a. Confirm that there is a small metal washer in the left hole (toward the front of the Printer) of the three (3) Card Input Hopper screw holes. See below. (Note: It should be captured within the plastic molding of the Hopper.) b. If the washer is missing, use the washer from the old Card Input Hopper.
RESTRICTED USE ONLY Fargo Electronics, Inc. Installing the new Card Input Hopper in the dual Hopper units (DTC515/525) Step Procedure 1 Remove the Card Input Hopper 1 (D850253-01) first. See below. 2 a. View the Printer from the Card Input Hopper. b. Remove the three (3) screws that hold the Card Input Hopper to the Frame, as shown below. Continued on the next page DTC500 Series Card Printer/Encoders User Guide (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Installing the new Card Input Hopper in the dual Hopper units (DTC515/525) (continued) Step Procedure 3 Slide the Card Input Hopper to the left to remove it from the Track. 4 Remove the second Hopper (see Steps 2 and 3 in this same procedure). 5 Locate and install the new Card Input Hopper 2 (D850253-02). 6 a. Install the new Hopper by sliding it toward the back of the Printer. b. Ensure that the plastic Guide is set along the Track. See below.
RESTRICTED USE ONLY Fargo Electronics, Inc. Install the new Card Input Hopper in the dual Hopper units (DTC515/525) (continued) Step 7 Procedure a. Confirm that there is a small metal washer in the left hole (toward the front of Printer) of the three (3) Card Input Hopper screw holes. See below. (Note: It should be captured within the plastic molding of the Card Input Hopper.) b. If the washer is missing, use the washer from the old Hopper.
RESTRICTED USE ONLY Fargo Electronics, Inc. Applying the Close Door While Printing Label (L000188) Step 1 Procedure Apply the Keep Door Closed While Printing Label (L000188) to the inside of the Input Hopper door, as shown below. DTC500 Series Card Printer/Encoders User Guide (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Applying the Ribbon Loading Label (L000108) Step 1 Procedure Apply the Ribbon Loading Label (L000108) to the inside of the Top Cover directly over the existing label. See below. DTC500 Series Card Printer/Encoders User Guide (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Replacing the plastic Printer casing Step Procedure 1 Plug the LCD control panel in to J18 of the Main Circuit Board. 2 Replace the ground strap onto the Spade connector above the Power Supply casing. 3 Confirm that wires are still firmly routed through the Cover. 4 On the Main Cover, open the Card Input Hopper Door to allow for clearance. 5 Set the casing back onto Printer. 6 Confirm that all wires are inside the casing.
RESTRICTED USE ONLY Fargo Electronics, Inc. Powering up the Unit and confirming its Ready status Step Procedure 1 Load the YMCKO Ribbon into the Printer. 2 With the Power Switch turned OFF, insert the Power Cord into the Power Port, located on the back of the Printer. 3 Insert the other end of the Power Cord into an available outlet. 4 Connect the Printer to PC using parallel cable. 5 Press or turn ON the Power Switch to the Printer.
RESTRICTED USE ONLY Fargo Electronics, Inc. Upgrading the Firmware to Version 1.5.1 Step 1 Procedure Prepare the Printer. a. Select Menu from the LCD Control Panel. b. Scroll down to the Upgrade Printer and hit Select. c. Select Yes when asked to continue with the Upgrade. 2 Install the Firmware Updater Program. (Note: Ignore this step if the program is already installed on PC.) a. Locate the Software Installation CD packaged with the Printer. b. Insert the CD into the Computer's CD drive. c.
RESTRICTED USE ONLY Fargo Electronics, Inc. Upgrading the Firmware to Version 1.5.1 (continued) Step 3 Procedure Prepare the PC. a. Insert the DTC5XX Firmware Update Disk into the Computer's Diskette Drive. b. In Windows, open the Firmware Updater Program from the Windows Start Menu, as shown below. c. Click on the Select Update File button, as shown below. d. Navigate to the 5DTC151.S19 Firmware file on the diskette. Select it and click on Open. e. Click on Select Printer button, as shown below. f.
RESTRICTED USE ONLY Fargo Electronics, Inc. Upgrading the Firmware to Version 1.5.1 (continued) Step 4 Procedure Start the Update. a. Go to the Printer LCD and select Start. b. Go to the PC and click on Send Update. (Note: The PC and Printer LCD will show update status as the Firmware is transferred.) 5 Finish the Update. (Note: Upon completion, the LCD will state Upgrade Successful.) a. Press the EXIT button and cycle the power to the Printer. b.
RESTRICTED USE ONLY Fargo Electronics, Inc. Confirming the Printer operations Step Procedure 1 Load the Cards into the Input Hopper(s), as shown below. 2 Place the Card Weight on top of the Input stack(s), as shown below. Continued on the next page DTC500 Series Card Printer/Encoders User Guide (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Confirming the Printer operations (continued) Step Procedure 3 Confirm that the YMCKO Ribbon is loaded into the Printer. 4 a. Load a Cleaning Cartridge into the Printer, as shown below. b. Carefully cut the pack open. c. Remove the Cartridge if it is a new Printer with the cleaning cartridge still sealed in the supplies pack (mounted inside the box). 5 Ensure the Printer is connected to the PC.
RESTRICTED USE ONLY Fargo Electronics, Inc. Confirming the Printer operations (continued) Step 7 Procedure Check for proper image alignment. See the next page for this procedure. a. From the LCD control Panel, select Menu, then Print Test Image, and then Gray/Align YMC/K. (Note: The Printer will print a self-test with an array of gray squares and alignment arrows along the edge of the card.) b. Use the arrows along the edge of the card to confirm the proper alignment, as shown below.
RESTRICTED USE ONLY Fargo Electronics, Inc. Confirming the Printer operations (continued) Continued on the next page DTC500 Series Card Printer/Encoders User Guide (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Confirming the Printer operations (continued) Step 8 Procedure Print the sample cards from the PC. a. From the Windows Start Menu, select Settings\Printers to open the Printers window. b. Double click on the DTC510-515/ DTC520-525 Printer icon to open the driver window. c. Select Properties from the File menu to bring up the Driver Options window. See the next three pages to review the Print Drivers. Document Defaults if in Windows NT.
RESTRICTED USE ONLY Fargo Electronics, Inc. Confirming the Printer operations (continued) See the previous procedure. Continued on the next page DTC500 Series Card Printer/Encoders User Guide (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Confirming the Printer operations (continued) See the previous procedure. Continued on the next page DTC500 Series Card Printer/Encoders User Guide (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Confirming the Printer operations (continued) See the previous procedure. DTC500 Series Card Printer/Encoders User Guide (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Removing the Media from the Printer The following have now been removed from the Printer: Card Weights (D850448) Cards Print Ribbon Cleaning Cartridge (Note: At this point, the Upgrade is complete. If repackaging the Printer for delivery, continue with to the next procedure.) Repackaging the Printer Step 1 Procedure a. Discard the white Cleaning Cartridge Instruction sheet. Replace it with the yellow card. b.
RESTRICTED USE ONLY Fargo Electronics, Inc. Repackaging the Printer (continued) Step Procedure 5 Replace the L000107 Quick Start Guide with the new Guide. 6 Replace the Installation CD with the new CD. 7 Carefully tape shut the supply pack after it is updated. 8 Package the Card Weights. a. Place the card weights into the poly bag (260176). (Note: Ensure there is one Card Weight per Hopper.) b. Place the bag with the power cords into the poly bag. c. Tape the poly bag closed.
RESTRICTED USE ONLY Fargo Electronics, Inc. Section 11 Fargo Technical Support The purpose of this section to provide the User with an efficient, step-by-step procedure to be used when contacting Fargo Technical Support as needed for the DTC500 series card Printer. Contacting Fargo Technical Support Step 1 Procedure Read the suggested Sections of the Technical Service and Maintenance Manual in order to troubleshoot this Printer.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reading the Serial Numbers on a Fargo printer The purpose of this section is to provide updated instructions for reading serial numbers on a Fargo printer. Finding out when a Fargo Card Printer was manufactured You can determine when your card printer was manufactured by reading directly from the serial number (affixed to your card printer). 1. Year Built: The first two digits in the serial number indicate the year that the printer was manufactured. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Section 12 Reviewing Spare Parts Lists Reviewing the Spare Parts List for DTC 500 Series Card Printer DTC5xx Series ID Card Printer Recommended Spare Parts List Effective Date: April 2004 For current pricing see http://www.fargopartner.com/support_services/ Reviewing the Spare Parts List for the DTC500 LAM DTC500 LAM Spare Parts List Recommended Spare Parts List Effective Date: April 2004 For current pricing see http://www.fargopartner.
RESTRICTED USE ONLY Fargo Electronics, Inc. Glossary of Terms Term Definition 24-bit color A color depth for an image that uses 8 bits for each color (red, blue, green) combining the possible 256 shades to provide a color depth of 16.7 million colors. AC - Alternating Current An electrical current that reverses its direction at regular intervals (typically 50 - 60 times a second). Access Card The card for the SmartGuard security system.
RESTRICTED USE ONLY Fargo Electronics, Inc. Glossary of Terms (continued) Term Definition Barcodes A series of alternating black and white stripes, of varying widths (each character denoted by a set number and width of black stripes) that allows characters to be optically read by a computer. batch print A file sent down from the computer that contains commands to print a number of cards, sequentially.
RESTRICTED USE ONLY Fargo Electronics, Inc. Glossary of Terms (continued) Term Definition Cache A type of memory Buffer to store data temporarily, used to hold information that is most often exchanged between contRoller and peripheral, to expedite data transfer. Calibrating A procedure to adjust an electro-mechanical device so that it operates within established parameters. Cleaning Roller High tack Rollers positioned just after the input hopper to lift debris off the card as it rolls over it.
RESTRICTED USE ONLY Fargo Electronics, Inc. Glossary of Terms (continued) Term Definition CR-79 A card dimension standard of 2.0625" L X 3.3125" W (+/-0.002" W, +/-0.005" L) or 52.400 X 84.150 mm. CR-80 A card dimension standard of 2.125" X 3.370" (+/-0.002" W, +/0.005" L) or 53.975 X 85.598 mm. CR-90 A card dimension standard of 2.375" X 3.625" (+/-0.002" W, +/0.005" L) or 60.325 X 92.075 mm. CR-100 A card dimension standard of 2.625" X 3.875" (+/-0.002" W, +/0.005" L) or 66.675 X 98.425 mm.
RESTRICTED USE ONLY Fargo Electronics, Inc. Glossary of Terms (continued) Term Definition Direct-to-Card (DTC) Printing The Direct-to-Card printing process prints digital images directly onto any plastic card with a smooth, clean, glossy PVC surface. Dither A system of distributing dots to control the hue, brightness and /or saturation. In monochrome printing, this controls the brightness. In color printing, Dithering can supply a larger color gamut than non-Dithering.
RESTRICTED USE ONLY Fargo Electronics, Inc. Glossary of Terms (continued) Term Definition Dwell Time The speed at which the card moves across the lam Roller, measured in seconds/inch (sec/in). This can be adjusted in the driver to ensure adhesion and card flatness. Dye Migration The diffusion of dye out of the card surface and into another receptive surface, such as a vinyl pouch card holder, resulting in a faded image.
RESTRICTED USE ONLY Fargo Electronics, Inc. Glossary of Terms (continued) Term Definition Encoder (wheel) An electromechanical device, attached to a shaft that detects the change in rotational position, incremented to count ticks per revolution. The Printer's Encoder wheel both detects motion and measures the amount of rotation in the movement of the Ribbon. Engine A generic term for a collection of systems and mechanisms that is dedicated to executing a specific function.
RESTRICTED USE ONLY Fargo Electronics, Inc. Glossary of Terms (continued) Term Definition Flash Memory A microchip based non-volatile memory device that holds its data when power is removed. This allows for field reprogramming of the Printer commands, such as Printer Firmware upgrades, without the necessity of changing chips. Font A character set similar in style and form. Fonts can be graphical or mathematical constructs, represented by a series of dots or an assembly of curves and lines.
RESTRICTED USE ONLY Fargo Electronics, Inc. Glossary of Terms (continued) Term Definition Hard Drive A high capacity storage device in a PC consisting of nonremovable magnetically encodable platters. Hardware Physical components of a system such as the Printer, the PC, the power supply. HDP (High Definition Printing™) The High-Definition Printing process prints full-color images onto clear HDP transfer film (InTM).
RESTRICTED USE ONLY Fargo Electronics, Inc. Glossary of Terms (continued) Term Definition IEEE 1284 (Institute of Electrical and Electronics Engineers 1284) A standard method of signaling for a bi-directional parallel interface on personal computers. To ensure proper Printer communications and image output, Fargo recommends a parallel interface cable that complies with this specification. Image A collection of pictures or graphical elements that compose the visual features on a card.
RESTRICTED USE ONLY Fargo Electronics, Inc. Glossary of Terms (continued) Term Definition Landscape A document layout that is viewed with the document's long axis in a horizontal orientation. LCD (Liquid Crystal Display) A device that contains a liquid crystal between two pieces of polarized film through which reflected or ambient light can pass. When a current is applied, the liquid's polarity changes and blocks the passage of the light resulting in an opaque area of the display.
RESTRICTED USE ONLY Fargo Electronics, Inc. Glossary of Terms (continued) Term Definition MB (Megabyte) A unit of storage that equals 1,048,576 bytes. Memory A generic term for any device that stores digital information using magnetic media or digital chip storage device. Menu A descriptive list of headings above nested functions that aid navigation to a specific operation. These are found in computer applications, with the heading at the top of a subset of like functions.
RESTRICTED USE ONLY Fargo Electronics, Inc. Glossary of Terms (continued) Term Definition Oversized Cards Oversized cards are used for more efficient visual identification and are available in many non-standard sizes. The most popular sizes are CR-90 (3.63" x 2.37"/92mm x 60mm) and CR-100 (3.88" x 2.63"/98.5mm x 67mm). Overlaminate Protective clear or holographic material to increase security and durability applied over the printed surface with a hot Roller.
RESTRICTED USE ONLY Fargo Electronics, Inc. Glossary of Terms (continued) Term Definition Pinch Roller A free spinning (non-driven) Roller that presses the card against the drive Roller, on the opposite side, to ensure an adequate normal force for proper traction. Pixel Short for picture element. The smallest element of a graphic. Platen The hard rubber Roller that drives the media through the Printer, providing support to the backside of the media during printing or laminating.
RESTRICTED USE ONLY Fargo Electronics, Inc. Glossary of Terms (continued) Term Definition Printhead The device on a Printer that produces the image on the media. PVC Abbreviation for polyvinyl chloride, often called vinyl. PVC is the component of the 0.002" thick clear, dye receptive film on the surface of the identification card and is the primary component of the identification card cores. Queue A sequence of files or sets of data, awaiting transmission or processing.
RESTRICTED USE ONLY Fargo Electronics, Inc. Glossary of Terms (continued) Term Definition Resolution The number of individual pixels in a graphic, taken over a given length, used to indicate the sharpness of the picture and the level of detail. The number of elements in the Printhead determines Fargo Printer resolution.
RESTRICTED USE ONLY Fargo Electronics, Inc. Glossary of Terms (continued) Term Definition Saturation A measure of the degree of color, from gray, with the same brightness. Self-test A pre-determined print file used to confirm Printer operation typically sent from the driver or stored in the Printer's memory. Sensor An electro-mechanical/electro-optical device used to indicate a change in state in the Printer such as when a card reaches a certain location.
RESTRICTED USE ONLY Fargo Electronics, Inc. Glossary of Terms (continued) Term Definition Spooling Rather than moving a print job directly to the Printer, the job is written to the disk so that the user can access the application faster while Windows takes care of printing in the background. SS (Start Sentinel) The character denoting the end of a magnetic data string. Stacker The device that moves the finished cards onto the output column or dering them First In, First Out.
RESTRICTED USE ONLY Fargo Electronics, Inc. Glossary of Terms (continued) Term Definition Thermocouple A device for measuring temperature using a junction of two wires of dissimilar metals that produce a voltage when heated that varies proportionally with the temperature. Thin Film Overlaminate A 0.25-mil thick resin material that enhances card security and durability applied over the printed surface with a hot Roller. Available as clear or with embedded holographic-type security images.
RESTRICTED USE ONLY Fargo Electronics, Inc. Glossary of Terms (continued) Term Definition UPS (Un-interruptible Power Supply) An AC power supply, typically powered by batteries, which provides temporary power to the PC or Printer during an interruption of the supply voltage. USB (Universal Serial Bus) A 1.5M/sec (12Mbit/sec) serial communication interface that can support 127 separate devices consisting of 4 wires: power, ground, data in and data out.
RESTRICTED USE ONLY Fargo Electronics, Inc.
RESTRICTED USE ONLY Cleaning Tape, 114, 117 Cleaning Tape loop, 237 Cleaning the Platen, 242 Cleaning the Printer's Exterior, 243 Cleaning the Printer's Interior, 243 Cleaning the Printhead (850102), 236 Clear Protective Overlay Panel, 44 Coercivity, 98, 321 Coercivity of cards matches driver setting, 100 Coercivity option, 185 Color Bars YMC, 131 color correcting, 156 color matching, 156, 321 color matching algorithm, 156 Color Matching software, 156 Colored Resin, 155 Colors, 28 Colors misregistered, 81
RESTRICTED USE ONLY encoding data, 95 Encoding data sent in error, 93 encoding instructions, 166 Encoding Mode, 185 Encoding Module, 96 End Sentinel (ES).
RESTRICTED USE ONLY Image, 328 Image Color tab, 122, 124, 126, 156, 168, 170 Image Darkness, 119, 264 Image Position controls, 225 inadequate data cable, 81 incorrect image darkness problems, 119 Initial, 59 Input, 328 Input Hopper, 88, 328 Input Hopper Door, 91, 95 Interface, 28 interface cable, 275 Intermediate Transfer Media (InTM), 328 Interpreting LCD display Messages, 270 Invalid Print Ribbon, 68 ISO, 328 ISO 7811-2 Magnetic Stripe, 195 ISO encoded data format, 187, 189 ISO option, 185 ISO Standard E
RESTRICTED USE ONLY No MAG Encoder, 69 No Magnetic Encoder, 93 No Smart Encoder, 69, 94, 95 No SmartShield, 215 O obstruction, 108 Oersted (Oe), 330 Off, 41 Offset, 330 Omit Mag Stripe Area option, 199 Omit Signature Area option, 199 Omit Signature Area setting, 202 Omit Smart Chip Area option, 199 Operating Temperature, 28 O-Ring, 330 OS (Operating System), 330 Output, 330 Output hopper, 330 overall print area, 225 Overlaminate, 331 Overlaminate Design, 62 Overlay, 330 Overlay (O) Panel, 198 Overlay/Prin
RESTRICTED USE ONLY Fargo Electronics, Inc.
RESTRICTED USE ONLY Start Sentinel, 267 Start Sentinel (SS), 196, 266 Start Sentinel distance, 266 Starting Selftest, 71 static build up, 88 Stepper Motor, 336 String, 336 Supply Frequency, 31 Supply Voltage, 31 Surface mount, 336 Switch Box, 109, 110, 336 System Check Screens, 38 System Control panel, 84 System Requirements, 31 System Upgrade, 271 System Upgrade, 252 System Upgrade option, 275 T TAC, 336 Tape Rollers, 117 Target Temperature, 59 Technical Specifications, 27 Temp file, 336 Temperature Adju
