HDP 800 Series Card Printer/Encoders Service Manual (Rev. 5.
RESTRICTED USE ONLY FARGO Electronic, Inc. HDP 800 Series Card Printer/Encoders Service Manual (Rev. 5.0), property of FARGO Electronics, Incorporated Copyright 2002, 2003, 2004, 2005, 2006 by FARGO Electronics, Incorporated. All rights reserved. Printed in the United States of America.
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RESTRICTED USE ONLY FARGO Electronic, Inc. How to use the manual The HDP 800 Series Card Printer/Encoders Service Manual (Rev. 5.0) is designed to provide installers and technicians with quick, efficient lookup of related procedures, components and terms. The manual can be used effectively either in soft or hard copy, depending on the preference of the installer or technician.
RESTRICTED USE ONLY FARGO Electronic, Inc. Safety Messages (review carefully) Symbol Critical Instructions for Safety purposes Danger: Failure to follow these installation guidelines can result in death or serious injury. Information that raises potential safety issues is indicated by a warning symbol (as shown to the below). Caution: • To prevent personal injury, refer to the following safety messages before performing an operation preceded by this symbol.
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RESTRICTED USE ONLY Reviewing HDP FARGO Electronic, Inc. 800 Series Card Printer - Sequence of Operations The following sequence describes a dual sided full color print job with magnetic encoding. This Printer also has an optional Card Stacker installed. (Note: The HDP825/825-LC Printers have two (2) Card Input Hoppers that load 100 cards in each Hopper.) Step Process 1 The File information is received from the PC.
RESTRICTED USE ONLY Reviewing HDP Step FARGO Electronic, Inc. 800 Series Card Printer - Sequence of Operations (cont.) Process 5 The Fan turns ON as required to keep head cool. 6 The Ribbon Drives, Film Ribbon Drive and Stepper turn ON and the Printhead burns the image data until the image data is depleted. All stop. (Note: The Ribbon Encoders are active during this step.) 7 The Headlift Motor engages, moving the Printhead up until the Headlift Sensor is activated. All stop.
RESTRICTED USE ONLY Reviewing HDP Step 16 FARGO Electronic, Inc. 800 Series Card Printer - Sequence of Operations (continued) Process The Ribbon Drives turn ON to advance the printed portion of the Film to a position near the heated lam Roller using the Lamination Film Alignment Sensor. The Ribbon Drive stays ON for a certain number of additional clicks after turns OFF to create a slack region between the Printer and Laminator sections. All stop.
RESTRICTED USE ONLY Reviewing HDP Step FARGO Electronic, Inc. 800 Series Card Printer - Sequence of Operations (continued) Process 26 If the heater is not at the required temperature yet, the job will pause. 27 The Headlift Motor turns ON to lower the hot Roller and will stop when the Headlift Sensor is activated. All off. 28 The Stepper and Ribbon Drive engage to laminate the printed Film onto the card.
RESTRICTED USE ONLY FARGO Electronic, Inc. Reviewing the HDP 800 Series Card Printer/Encoders - Boot up Sequence Step Process 1 The Card feed stepper turns ON (to check for a card on the Flipper table). 2 The Lam Headlift turns until the head up position is returned from the Headlift Sensor). 3 The Film transfer take-up Motor turns ON to take up any slack in the dancer (and runs until the Dancer Down Sensor is activated).
RESTRICTED USE ONLY FARGO Electronic, Inc. Reviewing the Lamination Module Sequence of Operations The LAM sequence of operations begins after printing has occurred with the Card Printer. Step Process 1 The card is fed onto the Lamination Module Flipper Table. 2 The card is fed to the Card Position Sensor. 3 The Lamination Ribbon Motor begins cycling until the Upper Lamination Sensor detects the mark. 4 The Card Feed Motor activates to center the card on the Platen Roller.
RESTRICTED USE ONLY FARGO Electronic, Inc. Reviewing the Lamination Module Sequence of Operations (continued) Step Process 6 The Card Feed Motor and the Lamination Ribbon Motor activate for the length of the card. 7 The Lamination Roller Lift Motor cycles until the Lamination Roller Lift Sensor detects state change. 8 The card is fed back to the Flipper Table. 9 The Flipper Table Clutch engages. 10 The Flipper Table Motor activates until the Card is inverted based on the Flipper offset setting.
RESTRICTED USE ONLY FARGO Electronic, Inc. Reviewing Lamination Module Boot up Sequence Step Process 1 The Lamination Headlift turns until the head up position is returned from Headlift Sensor. 2 The Lamination Ribbon Motor activates to determine the presence of a roll of lamination. 3 The Lamination Flipper table homes itself. 4 The Card Sensor checks for the presence of a card and ejects it if found. HDP 800 Series Card Printer/Encoders Service Manual (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc.
RESTRICTED USE ONLY Fargo Electronics, Inc.
RESTRICTED USE ONLY Fargo Electronics, Inc.
RESTRICTED USE ONLY Fargo Electronics, Inc.
RESTRICTED USE ONLY Fargo Electronics, Inc.
RESTRICTED USE ONLY Fargo Electronics, Inc.
RESTRICTED USE ONLY Fargo Electronics, Inc.
RESTRICTED USE ONLY Fargo Electronics, Inc.
RESTRICTED USE ONLY Fargo Electronics, Inc. Appendix B: Technical Updates _________________________________________ 535 Appendix C: Miscellaneous _____________________________________________ 535 HDP 800 Series Card Printer/Encoders Service Manual (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Section 1: Specifications The purpose of this section is to provide the User with specific information on the Regulatory Compliances, Agency Listings, Technical Specifications and Functional Specifications for the HDP 800 Series Card Printer/Encoders.
RESTRICTED USE ONLY Fargo Electronics, Inc. Regulatory Compliances Term Description CSA The Printer manufacturer has been authorized by UL to represent the Card Printer as CSA Certified under CSA Standard 22.2. File Number: E145118 FCC The Card Printer complies with the requirements in Part 15 of the FCC rules for a Class B digital device. (Note: These requirements are designed to provide reasonable protection against harmful interference in a residential installation.
RESTRICTED USE ONLY Fargo Electronics, Inc. Technical Specifications Term Description Accepted Standard Card Sizes HDP820/820-LC: • CR-80: 3.375 in. x 2.125 in. (85.6mm x 54mm) (corresponds to ID1) • CR-90: 3.63 in. x 2.37 in. (92mm x 60mm) • CR-100: 3.88 in. x 2.63 in. (98.5mm x 67mm); laminate with CR90 or CR-100 size PolyGuard only if laminating with HDP800 Series-LC HDP825/825-LC: • Accepted Card Thickness CR-80: 3.375” L x 2.125” W/85.6mm L x 54mm W .030 in. (30 mil) to .070 in.
RESTRICTED USE ONLY Fargo Electronics, Inc. Technical Specifications (continued) Term Description Display User-friendly, SmartScreen LCD Control Panel; LED display on Card Lamination Module.
RESTRICTED USE ONLY Fargo Electronics, Inc. Technical Specifications (continued) Term Description Maximum Accepted Card Width Range (HDP825/825-LC only) 2.125 in. to 2.63 in. (54mm to 67mm). Maximum Accepted Card Length Range 3.375 in. to 3.88 in. (85.6mm to 98.5mm). Memory 8 MB RAM; expandable to 32 MB RAM. Operating Temperature 65ºF to 80ºF (18ºC to 27ºC).
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RESTRICTED USE ONLY Fargo Electronics, Inc. Functional Specifications The Card Printer utilizes two different, yet closely related printing technologies to achieve its remarkable direct-to-card print quality for dye-sublimation and resin thermal transfer. The Card Printer will print from any IBM-PC® or compatible running Windows® 98Se/Me, Windows NT 4.0, Windows 2000 or Windows XP Pro.
RESTRICTED USE ONLY Fargo Electronics, Inc. Printer Components: Access Card Slot to Parallel Interface Port Component Description Resin Thermal Transfer Resin Thermal Transfer is the print method the Printer uses to print sharp black text and crisp bar codes that can be read by both infrared and visible-light bar code scanners.
RESTRICTED USE ONLY Fargo Electronics, Inc. Printer Components: Access Card Slot to Parallel Interface Port (continued) Component Description Card Output Guide If the Printer is equipped with an optional Card Output Stacker, adjust the stacker's Card Output Guide to the proper card size prior to printing, as shown below. (Note: This will ensure consistent card ejecting and stacking.) HDP 800 Series Card Printer/Encoders Service Manual (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Printer Components: Access Card Slot to Parallel Interface Port (continued) Component Description Film Tension Knobs Allows you to manually tighten the HDP film after loading or whenever the Transfer Station is opened, as shown below. Continued on the next page HDP 800 Series Card Printer/Encoders Service Manual (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Printer Components: Access Card Slot to Parallel Interface Port (continued) Component Description Front Access Door Opens to allow access to the inside of the Printer. LCD Display Displays the current status of the Printer. LED Light Indicates the Printer ON, OFF, pause and error conditions. Print Station Prints images onto the HDP film. Printhead The component of the Print Station that actually does the printing.
RESTRICTED USE ONLY Fargo Electronics, Inc. Printer Components: Access Card Slot to Parallel Interface Port (continued Component Description Scroll Buttons Used to scroll through menus and sub-menus and to adjust certain menu options. Transfer Station Transfers printed images and the HDP film to blank cards. Print Station Transfer Station HDP Unlock Release Lever to open Print and Transfer Stations 800 Series Card Printer/Encoders Service Manual (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Printer Components: Access Card Slot to Parallel Interface Port (continued) Component Description Card Thickness Adjustment Knob Adjusts the Printer to feed varying card thicknesses. Card Cleaning Assembly Automatically cleans cards for higher print quality. (Note: Clean this assembly after every 250 cards or as needed.) Power Switch Turns the Printer power ON and OFF. Power Port Connect to the included power cord.
RESTRICTED USE ONLY Fargo Electronics, Inc. Printer Components: Access Card Slot to Parallel Interface Port (continued) Component Description Release Lever Locks and unlocks the Print and Transfer Stations so they can be opened and closed. (Note: This lever must be in its locked position in order for the Printer to begin printing.) HDP 800 Series Card Printer/Encoders Service Manual (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Printer Components: Access Card Slot to Parallel Interface Port (continued) Refer to the previous table. Print Station Printhead LED Light LCD Display Scroll Buttons Card Input Hopper Card Output Hopper Softkey Buttons Access Card Slot Film Tension Knobs Transfer Station Release Lever HDP 800 Series Card Printer/Encoders Service Manual (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Printer Components: LCD and Softkey Control Pad The Printer provides a four line, eighty (80) character LCD Displays that can communicate helpful information about the Printer's operation. • The top three lines of the LCD Display will always be used to communicate print status, error messages and menu options. • The bottom line of the LCD Display will always be used to communicate the current function of the Printer's softkey buttons.
RESTRICTED USE ONLY Fargo Electronics, Inc. Printer Components: LCD and Softkey Control Pad (continued) Component Description Ready/Printer Open Screens Once the Printer has finished its system check and with the Print and Transfer Stations closed, the Printer will display READY to indicate that the Printer is ready for operation. (Note: The Printer will stay in this mode until it receives a print job or it is turned OFF.
RESTRICTED USE ONLY Fargo Electronics, Inc. Printer Components: LCD and Softkey Control Pad (continued) Component Description Print Status Screen During operation, the LCD will indicate the current Print Status by showing you the area of the Printer that is active. It does this by displaying the following icons on the second line: • FDR Indicates the Feeder Station is feeding a blank card into the Printer.
RESTRICTED USE ONLY Fargo Electronics, Inc. Printer Components: LCD and Softkey Control Pad (continued) Component Description The Cancel button Use this button to cancel print jobs and reset the Printer for the next print job. • This Cancel function will cancel all print jobs in the Printer and will completely reset the Printer. In this case, be sure to cancel the print jobs from the PC before pressing YES.
RESTRICTED USE ONLY Fargo Electronics, Inc. Printer Components: LCD and Softkey Control Pad (continued) Component Description Error/Attention The Printer is capable of communicating two similar yet different types of Screens message or prompt screens: The first is called an ERROR screen. (Note: This screen appears if an error occurs and will completely stop Printer operation. In this case, the LCD will display ERROR on the first line and a brief description of the error on the second line.
RESTRICTED USE ONLY Fargo Electronics, Inc. Printer Components: LCD and Softkey Control Pad (continued) Component Description Access Card Slot This is the slot in which a SmartGuard Access Card is inserted if you are using the Printer's SmartGuard Security Feature. (Note: This unique feature prevents the Printer from operating unless a custom access card is inserted.
RESTRICTED USE ONLY Fargo Electronics, Inc. Printer Components: Centronics-Type Parallel Interface The Card Printer is equipped with a standard 8-bit centronics-type parallel interface port. (Note: This communication port is the means through which the Printer receives data from the computer. This section describes the pin assignments and signal specifications for this port.) • The Centronics-type parallel interface is a widely used Printer interface due to its standardization throughout the PC industry.
RESTRICTED USE ONLY Fargo Electronics, Inc. Printer Components: Print Ribbons The Card Printer utilizes both dye-sublimation and/or resin thermal transfer methods to print images directly onto blank cards. Since the dye-sublimation and the resin thermal transfer print methods each provide their own unique benefits, Print Ribbons are available in dyesublimation-only and combination dye-sublimation/resin versions.
RESTRICTED USE ONLY Fargo Electronics, Inc. Printer Components: Blank Cards Caution: Never run cards with a contaminated, dull or uneven surface through the Printer. Printing onto such cards will ultimately lead to poor print quality. Always store the card stock in its original packaging or in a clean, dust-free container. Do not print onto cards that have been dropped or soiled. Type Description Card Size The HDP825 and HDP825-LC Card Printers accept only standard CR-80 sized cards (3.375” L x 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Printer Components: Card Input Hopper (HDP820/820-LC) Type Description Card Input Hopper (HDP820/820LC printer) The Card Input Hopper is where cards are initially loaded for printing. The Printer's hopper provides a large door that opens up wide to make card loading simple and closes securely to help protect the card stock. (Note: The Printer will hold a maximum of 250 cards (HDP820/820-LC) in its one (1) Card Input Hopper, based on a standard 30 mil.
RESTRICTED USE ONLY Fargo Electronics, Inc. Printer Components: Card Input Hopper (HDP825/825-LC) Type Description Card Input Hopper (HDP825/825LC printers) The Card Input Hopper is where cards are initially loaded for printing. Your printer's hopper provides a large door that opens widely to make card loading simple and closes securely to help protect your card stock.
RESTRICTED USE ONLY Fargo Electronics, Inc. Printer Components: Card Output Hopper Type Description Card Output Hopper All standard HDP Card Printers provide a 100-card capacity Card Output Hopper (based on a standard 30 mil card thickness). (Note: This hopper stores the cards after they are printed.) • As an option, the Printer can also be configured with an automatic Card Output Stacker.
RESTRICTED USE ONLY Fargo Electronics, Inc. Printer Components: Lamination Roller Danger: The Printer’s Lamination Roller can reach temperatures exceeding 350 degree F (175 C). Use extreme caution when operating the Laminator. Never touch the Lamination Roller unless the Printer Power has been turned off for at least 20 to 30 minutes. Type Description Controls Both the Printer itself and the Printer’s software Driver control the built-in laminator.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Card Lamination Module Danger: The Printer’s Lamination Roller can reach temperatures exceeding 350° F (175° C). Use extreme caution when operating the Laminator. Never touch the Lamination Roller unless the Printer has been turned off for at least 20 to 30 minutes. Select Printer models support the attachment of an optional Card Lamination Module.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Lamination Top Cover and Station Component Description Reference Lamination Top Cover Opens to allow access to the Lamination Station, overlaminate and card path. See the Opening the Card Lamination Module procedure in Section 3, page 137. Lamination Station Transfers overlaminates onto cards via its heated Lamination roller. The Lamination Station must be closed in order for the Printer to begin laminating.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Securing Latches and Lamination LED Light Component Description Reference Securing Latches Locks the Lamination Station securely in place when closed. See the Using the Lamination tab (only with the Card Lamination Module) in Section 5, page 238. Lamination LED Light The Lamination LED Light works in conjunction with the Printer's LCD Display to help communicate the Printer's current status.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Cancel button Component Description Reference Cancel Button The Cancel button serves to cancel the current Lamination job and reset the Card Lamination Module for the next Lamination job. See the Using the Lamination tab (only with the Card Lamination Module) in Section 5, page 238. • If a card is left within the Lamination Module after a print job is canceled, it will automatically be ejected into the Rejection Card Hopper.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Resume (pause) button Component Description Reference Resume (pause) button Press the Resume button to resume operation after an error condition is cleared. See the Using the Lamination tab (only with the Card Lamination Module) in Section 5, page 238. • If an error occurs, the Lamination Module's LED will flash and the Printer's LCD will report the specific error.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Rejection Card Hopper and Card Output Hopper Component Description Reference Rejection Card Hopper The Rejection Card Hopper helps to separate potentially bad cards from a stack of good cards, which eject into the Card Output Hopper. See the Using the Lamination tab (only with the Card Lamination Module) in Section 5, page 238.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Module and Printer interaction Term Description Reference Module and Printer interaction The Card Lamination Module works in conjunction with the Printer to apply a variety of different overlaminates to printed cards, providing increased card durability and security. See the Using the Lamination tab (only with the Card Lamination Module) in Section 5, page 238.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Module and LCD Display interaction Term Description Reference Module and LCD Display interaction For ease of operation, the Card Lamination Module works in tandem with the Printer's LCD Display to communicate status message such as when an error occurs or when it is time to replace the overlaminate material. See the Using the Lamination tab (only with the Card Lamination Module) in Section 5, page 238.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Module’s Programmed Default Temperature Term Description Programmed Upon initial power up, the Lamination Default Module is programmed to heat the Temperature Lamination roller up to its default temperature. HDP • Target Temperature: If a print job is sent while the Lamination Module is heating up, the Printer's LCD Display will read Laminator Warming.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Laminator Temperature Adjustment Term Description To change the temperature of the Laminator Temperature Laminator, adjust its temperature through the Lamination tab within the Printer Adjustment Driver setup window. HDP • New Temperature Settings: Once adjusted, the new temperature settings will be sent down with the next print job along with the rest of the Printer Driver information.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Overlaminates IMPORTANT! Fargo Card Printers require highly specialized overlaminates to function properly. To maximize Printer life, reliability, printed card quality and durability, you must use only Fargo Certified Supplies. For this reason, the Fargo warranty is void, where not prohibited by law, if you use non-Fargo Certified Supplies. To order additional materials, please contact the authorized reseller.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the CR-90 or CR-100 Patch Size Term Description Cross Reference CR-90 or CR-100 PolyGuard Overlaminate is available in a standard CR-80 patch size as well as a CR90 and CR-100 patch size for laminating oversized CR-90 or CR-100 cards. (Note: Thermal Transfer Film overlaminate will accommodate CR-80 and CR-90 card sizes, but is not recommended for CR-100 cards.) See the Loading the Overlaminate procedure in Section 3, page 140.
RESTRICTED USE ONLY Fargo Electronics, Inc. Section 2: General Troubleshooting The purpose of this section is to provide the User with specific procedures relating to the LCD/SmartGuard Messages, Communication Errors, Card Feeding Errors, Encoding Errors, Printing Process Errors, Transfer Process Errors and Diagnosing the Image Problems for the HDP 820 Card Printer. IMPORTANT! Fargo Card Printers require highly specialized print ribbons to function properly.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing LCD Messages (continued) Message Cause Solution Card Jam: Mag A card is jammed in the magnetic encoding area of the Printer. See the Removing the Card jam in the Printer’s Magnetic Encoding Area in Section 2, page 82. Card Jam: Smart A card is jammed in the smart card encoding area of the Printer. See the Removing the Card jam in the Printer’s Magnetic Encoding Area in Section 2, page 82.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing LCD Messages (continued) Message Cause Solution EE Memory Error Permanent circuit Board memory is bad. See the Resolving the EE Checksum Error procedure in Section 7, page 438. Ejecting Used Card The system Firmware has detected a card already in the Printer and is ejecting it. See Card Feeding Errors in Section 2, page 65. Film (lower) The HDP Film is not installed properly or has run out, jammed, broken or been damaged.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing LCD Messages (continued) Message Cause Solution Film Low The HDP Film will soon run out. Install new film and press Resume to continue. If this appears as an error, see the the Resolving the Film Sensor errors procedure in Section 2, page 93. Flattener Time out The card flattener was unable to reach optimum temperature. See Resolving the Temperature Timeout Error Message procedure in Section 2, page 99.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing LCD Messages (continued) Message Cause Solution Mag Encode Failed The magnetic stripe was not encoded properly. See the Resolving the Failed Magnetic Encode Error Message procedure in Section 2, page 77. Multiple Cards Fed Two or more cards fed from the Card Hopper. See the Resolving the Card Feeding problem in Section 2, page 65. No ENC Response There is no response from the Encoder control Module.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing LCD Messages (continued) Message Cause Solution Pause... Indicates the Printer is paused. See Printer Components: LCD and Softkey Control Pad in Section 1, page 25. Print Data The print data sent to the Printer is corrupt or has been interrupted. See Communication Errors in Section 2, page 60. Print Ribbon The print ribbon is not installed properly or has run out, jammed, broken or been damaged.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing LCD Messages (continued) Message Cause Solution Realigning Film Indicates the Printer is aligning the HDP Film to the proper position for printing. Usually occurs after the Printer has finished a print job. No action required. Smart Encode Failed The card's smart chip was not encoded properly. See the Resolving the Failed Smart Encode Error Message procedure in Section 2, page 84.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing LCD Messages (continued) Message Cause Solution Transfer Warming The Transfer Roller is warming to the proper temperature. No action required. Unable To Feed Card The Printer is unable to feed a card from the Card Hopper. See the Resolving the Card Feeding problem procedure in Section 2, page 65. Update Firmware Now The system Firmware MUST be updated. See the Updating the Printer’s Firmware procedure in Section 8, page 471.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing SmartGuard™ Error and Status Messages Message Cause Solution Access Card Deleted The data on the SmartGuard Access Card was successfully deleted. Press the OK button to continue. Access Card Ready The SmartGuard data has successfully been encoded onto the SmartGuard Access Card. Press the OK button to continue. Delete Card Data? To delete the SmartGuard Access Card data, press the Yes button.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing SmartGuard™ Error and Status Messages (Cause and Solution Table) (cont.) Message Cause Solution SmartGuard Disabled Indicates that the SmartGuard Security Press the OK button to continue. Feature has successfully been disabled. Indicates that you no longer need to insert an access card to operate the Printer. SmartGuard Enabled Writing Access Card HDP Indicates that all data has successfully been encoded onto the SmartGuard Access Card.
RESTRICTED USE ONLY Fargo Electronics, Inc. Communications Errors Resolving the Communication Errors Symptom(s): Incorrect output, communications error on PC or Printer, stalling, no response from Printer, no job printed or paper out error. Step 1 2 Procedure Confirm that the system meets the minimum requirements, as shown here: • IBM-PC or compatible.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Communication Errors (continued) Step 4 Procedure Determine if there is interference from an external device. a. Do not use an A/B switch box, dongle key or other peripheral in line with the parallel cable. b. If using a switch box, dongle key or other peripheral, remove it while testing communication between the computer and the Printer. c.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Communication Errors (continued) Step 7 Procedure Determine whether there is adequate or inadequate hard drive space. Caution: A large volume of temporary files on the computer can cause communications errors. Access temporary files by following this process: 8 • Search for all folders called TEMP. Once found, clear out the contents of the folders.
RESTRICTED USE ONLY Fargo Electronics, Inc. Firmware Errors Resolving the Upgrade Failed error Symptom: An Upgrade Failed error is displayed on the LCD during the upgrade process Step 1 Procedure Determine if there is interference from an external device. a. Do not use an A/B switch box, dongle key or other peripheral in line with the parallel cable. b. If using a switch box, dongle key or other peripheral, remove it while testing communication between the computer and the Printer. c.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving an Upgrade Failed error (continued) Step 3 Procedure Ensure that the proper procedure is being used. a. Be sure to follow the instructions on the attached HDP Firmware Upgrade Guide to insure that the correct data is being transferred to the Printer. 4 a. It is possible that the Firmware Update Program is corrupt.
RESTRICTED USE ONLY Fargo Electronics, Inc. Card Feeding Errors Resolving the Card Feeding problem (HDP820/820-LC) Symptom: Two or more cards are feeding at the same time or cards are not feeding properly Step 1 Procedure Remove the stack of cards. (Note: Ensure that the cards are not sticking together. Manually separate them if needed.) Caution: Do not touch the surface of the card because dirt or oil from the hands can damage card quality.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving a Card Feeding problem (HDP820/820-LC) (continued) Step 3 Procedure When loading cards, ensure that Card Thickness Adjustment Knob is properly set to ensure that the Printer feeds in only one card at a time. a. Open the Front Access Door b. Locate the Card Thickness Adjustment Knob. c. Adjust this knob to the setting that matches the card thickness.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving a Card Feeding problem (HDP820/820-LC) (continued) Step 4 Procedure Clean the Cleaning Rollers. a. Open the Front Access Door of the Printer. b. Depress the Cleaning Roller Lock. c. Pull the Cleaning Roller Assembly out of the Printer. d. Clean the rollers with one of the adhesive-backed Cleaning Cards from the Printer Cleaning Kit. e. Remove the card's adhesive backing paper and slide the card between the rollers until all dust particles are removed.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Card Feeding Errors (HDP825/825-LC) Symptom: Two or more cards feed at the same time or the cards will not feed at all. Step 1 Procedure Clean the Input Roller. a. Open the Printer's top covers and remove all cards and print Ribbons from the Printer. b. Leave the Printer power ON and the top covers open throughout this procedure. (Note: The card-cleaning cartridge can also remain within the Printer during this cleaning process.) c.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Card Feeding Errors (HDP825/825-LC) (continued) Step 2 Procedure Ensure the Card Thickness Lever is set correctly, as shown below. a. Press the Card Thickness Lever Lock and then push the Card Thickness Lever up or down to the appropriate setting. b. with any of the Card Thickness settings, move the slide slightly toward a higher setting until the cards begin feeding (if the Printer seems unable to feed cards at the selected setting). c.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Card Feeding Errors (HDP825/825-LC) (continued) Step 3 Procedure a. Check for static build up between cards. (Note: Occasionally, a static charge will build up between the surfaces of two or more cards causing them to stick together.) b. Reduce or eliminate this static charge by separating the cards manually before placing them in the input hopper. 4 Ensure that the cards are loaded properly in the Input Hopper. a.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the stalled Cards on or at the Feed Rollers Step 1 Procedure Clear the stalled card. a. Open the Print and Transfer Station. b. Use the arrows on the LCD panel to move the card forward or backward to free the card. 2 Inspect the Card Feed Roller Motors for proper operation. a. Leave the power ON and open the Print and Transfer Stations. b. Press the FORWARD button to advance the card or the BACK button to reverse the card.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Flipper Alignment Error Message Symptom: A Flipper Alignment error was displayed on the LCD. Step 1 Procedure Check for any obstruction. a. Open the Front Access Door. b. Ensure that there are no obstructions. 2 Verify Motor Operation. a. Test the Flipper Table Home Sensor (140407) by entering the FLIPPER OFFSET in the PRINTER SETUP menu on the LCD display. b. Without making any adjustment, press the Select button.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Cards being fed improperly off the Flipper Table Symptom: Cards feed off the Flipper Table over the card feed path or under the card feed path. Step 1 Procedure Adjust the Flipper Offset. a. Select Menu on the LCD Display. b. Select Setup Printer and Flipper Offset. c. Change the setting in small increments. (Note: A positive adjustment will lower the side of the Flipper Table closest to the Exit Hopper.) d. Press Select to save the new value.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Card Jam Error Message Symptom: If a card becomes jammed inside the Printer, the LCD Display will indicate approximately where it is jammed. At this point you can either try to correct the problem and continue printing with the same card or remove the card completely and start the print job over. Step HDP Procedure 1 Leave the power ON and open the Print and Transfer Stations.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Card Jam: Lam Error Message Symptom: The Card Jam: Lam Error is displayed on the LCD. Step 1 Procedure Look for a jammed card in the Printer. a. Open the Printer’s top cover. b. Remove the ribbon from the Printer. c. Check to see if a card is jammed in the Lam Station of the Printer. d. If a card is jammed in the Printer, use the Pause/Resume button and the Cancel buttons to move the feed rollers and free the card.
RESTRICTED USE ONLY Fargo Electronics, Inc. Magnetic Encoding Errors Symptom: Either (a) no output is encoded, (b) it is unable to read encoded data on card or (c) an LCD error occurs. Resolving the No ENC Response Error Message Step 1 Procedure Verify connections. a. Ensure that the two wires to J62 on Lamination Board are properly seated. 2 Verify if the Lamination Board is bad. a. Replace the Lamination Board. See the Replacing the Lamination Board (140402) procedure in Section 5, page 368. b.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Failed Magnetic Encode Error Message Symptom: The magnetic stripe was not encoded properly. Step Procedure 1 Check to ensure that the cards are loaded with the magnetic stripe facing down and towards the back of the Printer. 2 Check the Magnetic Offset Setting. a. Press Menu on the LCD b. Select Setup Printer. Scroll down to Encoder Settings. c. Select Magnetic TOF d.
RESTRICTED USE ONLY Fargo Electronics, Inc. Removing the Card jam in the Printer’s Magnetic Encoding Area Symptom: A card is jammed in the magnetic encoding area of the Printer. Step 1 Procedure Clear the jammed card. a. Open the Print and Transfer Station. b. Use the arrows on the LCD panel to move the card forward or backward to free the card. 2 Inspect the Card Feed Roller Motors for proper operation. a. Leave the power ON and open the Print and Transfer Stations. b.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Printer being unable to read Encoded Magnetic track Data problem Step Procedure 1 Verify that the cards are loaded properly with the magnetic stripe facing down and towards the back of the Printer. 2 Verify that the card is encoded with magnetic data by using a magnetic imager or developer solution. 3 Use WordPad (a Windows 95/ 98/ ME/ NT/ 2000/XP word processing program in the Accessories Program Group). a.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the magnetic stripe Data being printed on a Card problem Step Procedure 1 Confirm that the application is formatting the magnetic string correctly. See the Sending the Track Information procedure in Section 3, page 227. 2 Use WordPad (a Windows 95/ 98/ ME/ NT/ 2000/XP word processing program in the Accessories Program Group). a. Open the program and type: “~1%JULIEANDERSON^1234567890?” b. Select File > Page Setup and click on the Printer button.
RESTRICTED USE ONLY Fargo Electronics, Inc. E-card Encoding Errors Resolving the Job Mismatch error Symptom: The Job Mismatch error is displayed on the LCD while running a batch print job with E-card Encoding Step HDP Procedure 1 Cancel the current print job. 2 Remove any cards that are still in the Printer. 3 Visually check the last card that was printed properly. 4 Restart the print job using the last successfully printed card as a reference for where to start.
RESTRICTED USE ONLY Fargo Electronics, Inc. Removing the Card jam in the Printer’s Smart Card Encoding Area Symptom: A card is jammed in the smart card encoding area of the Printer. Step 1 Procedure Clear the jammed card. a. Open the Print and Transfer Station. b. Use the arrows on the LCD panel to move the card forward or backward to free the card. 2 Inspect the Card Feed Roller Motors for proper operation. a. Leave the power ON and open the Print and Transfer Stations. b.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the No Prox Encoder Error Message Symptom: The Printer is receiving encoding data, but the Printer is not configured with this Encoder type. Step 1 Procedure Verify that the LCD Settings are correct. a. Press Select on the LCD. b. Select Setup Printer. Scroll down to Encoder Settings. c. Change the Prox Setting from None to Installed.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Failed Smart Encode Error Message Symptom: The card's smart chip was not encoded properly. Step Procedure 1 Check to ensure that the cards are loaded with the smart chip facing up and are being fed into the Printer first. 2 Verify that the card is entering the E-card Docking station properly. a. Open the front access door. b. Send an encoding print job from the computer. c.
RESTRICTED USE ONLY Fargo Electronics, Inc. Printing Process Errors Resolving the Ribbon Alignment Error Message Step Procedure 1 Check that the ribbon is loaded properly and completely seated on the Hubs. 2 Check that the marks on the ribbon are complete. 3 Check the motor operation to ensure that the ribbon moves in both Forward and Backward directions on Power Up. 4 Test the Ribbon Sensor. a. Remove the back cover and locate the connector labeled J65 on the main Board. b.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Print Ribbon Jam Symptom: If the print ribbon becomes stuck to the HDP film or jammed inside the Printer, the LCD Display will indicate that it is jammed. Refer to the following steps to clear the jam: Step Procedure 1 Leave the power ON and open the Print and/or Transfer Stations. 2 Remove the Take-Up core (the side with used ribbon on it) from in between the two black Drive Hubs.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Print Ribbon Out Error Message Symptom: The Print Ribbon has run out. Step Procedure Install a new ribbon and press Resume to continue. 1 Resolving the Wrong Print Ribbon Error Message Symptom: The Print Ribbon installed in the Printer does not match the ribbon type selected in the Printer Driver. Step 1 Procedure Verify that the ribbon is installed properly. a.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Unknown Ribbon Type Error Message Symptom: The Printer is unable to determine the type of ribbon installed. Step 1 Procedure Verify the ribbon type. a. Ensure that the print ribbon installed in the Printer is an HDP ribbon. (Note: Although similar in appearance, a DTC ribbon installed in an HDP Printer will produce an Unknown Ribbon Type error message.) 2 Test the Ribbon Sensor. a.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Printer pausing between Panels problem Symptom: The Printhead Fan is not operating properly. Step 1 Procedure Confirm that the fan operates correctly. a. Upon power up, the fan should run momentarily and shut off. b. Verify that the fan is plugged into the Main Print Board properly on J67. 2 Check the Printhead fans for pinched wires. a.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Printhead Temp Error Message Symptom: The Printhead temperature regulator is not functioning properly. Step 1 Procedure Reboot the Printer. 2 • If the problem persists, remove the Printhead and ensure that the Printhead Cables are seated properly. • Remove the back cover (as needed) to verify the Printhead Cable connection to the Main Print Board.
RESTRICTED USE ONLY Fargo Electronics, Inc. Transfer Process Errors Resolving the Upper and Lower Film errors Symptom: Lower or Upper Film Sensor may have failed. Step 1 Procedure Verify if the Lower Film Sensor (840199) has failed. a. Check the voltage for the Film Sensor where it connects to the Lamination Board. b. Place a Film mark over the Film Sensor. (Note: The voltage should be less than 1 VDC.) c. Remove the Film mark from the Film Sensor. (Note: The voltage should be greater than 3.4 VDC.) d.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Upper and Lower Film errors (continued) Step 5 Procedure Verify Film placement on the core. a. Remove the transfer film from the Printer. b. Ensure that the film is straight on the core. c. If the film is not between 5 and 15mm from the ribbon drive side of the transfer station, replace the film with a new roll using the Ribbon Telescopic process. 6 Ensure that the ribbon is not stuck to the film. a. Open the top cover. b.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Film Sensor errors Step 1 Procedure Check that all LCD settings are set as follows: • Film Drive: 0 • Ribbon Drive: 0 • Transfer Tension: +5 • Ribbon Tension: +5 (Technician Note #1: Transfer tension can be set higher than +5 if it is observed that the Film Take-up Motor delays at the beginning of Lamination.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Film Sensor errors (continued) Step 3 HDP Procedure Check for cracked Film Drive Hubs (D840952). (Note: A cracked Film Drive hub will not allow the film to be moved at the appropriate speed resulting in Sensor errors.) 800 Series Card Printer/Encoders Service Manual (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Film Sensor errors (continued) Step 4 HDP Procedure Check for broken Lamination Roller Cover Hinges. (Note: A broken Lamination Roller Cover Hinge (840255) will not allow the Lamination doors to open properly which will result in poorly printed cards and film errors.) 800 Series Card Printer/Encoders Service Manual (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Film Sensor errors (continued) Step 5 Procedure Check the covered and uncovered voltages of the Lower Film Sensor (840199). This can be measured at J65 Pin 8 on the Lamination circuit Board (140402). • When the Sensor is covered, the voltage should be lower than .9 Volts. • When the Sensor is uncovered, the voltage should be above 3.4 volts. Re-calibrate the upper film Sensor assembly (A000222).
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Transfer Cooling error Symptom: The LCD indicates a Transfer Cooling error for an extended period of time. Driver Settings may be too extreme. Step 1 Procedure Verify if the Driver settings are too extreme. a. Run a self-test from the Printer. b. Select Menu from the LCD. c. Select Print Test Image from the menu. d. Select Gray/Align Self test from the Menu. (Note: This will cause the Laminator to attempt to operate at the default temperature.) e.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Card Jam Error Message Symptom: Card may be blocked or restricted in the Transfer Station. Step 1 Procedure Continue printing with the same card by leaving the power ON and opening the Print Station and Transfer Station. a. Press the Forward button to advance the card or the Back button to reverse the card. b. Try not to move the card too far from where it was just before the jam occurred. c.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Temperature Timeout Error Message Step 1 Procedure Run a self-test from the Printer a. Select Menu from the LCD. b. Select Print Test Image from the menu. c. Select Gray/Align Self test from the Menu. If no error occurs, the Transfer Temperature settings in Driver may be too high or too low. See the Adjusting the Image Transfer tab procedure in Section 3, page 204, for instructions on how to adjust the transfer settings.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Output Stacker errors Symptom: The Cards feed into the Output Stacker, but they are not lifted up into place. Step 1 Procedure Check operation with these steps. a. Reset the power on the Printer. b. Visually confirm that the stacker cycles on power-up. 2 Verify that the wires (840121 and 840115) from the Output Stacker are connected properly and are well seated in the wire harness.
RESTRICTED USE ONLY Fargo Electronics, Inc. Card Lamination Errors Resolving the Overlaminate Jam Symptom: This section only applies if the Printer is equipped with an optional Card Lamination Module. If the overlaminate becomes stuck to the card or jammed inside the Printer, the LCD Display will indicate that it is jammed. Step Procedure 1 Leave the power ON and open the Top Cover and Lamination Station.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Overlaminate Jam (continued) Step 4 Procedure a. Once the jam is cleared, replace the media and close the Lamination Module. b. Press the Lamination Module's Resume button to retry Lamination (depending on the error and how far you moved the card or overlaminate, this may not be possible). c. Press the Lamination Module's Cancel button to reset the Lamination Module for the next card.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Card Lamination Placement errors Symptom: The PolyGuard Overlaminate is not centered horizontally on the card Step 1 Procedure Adjust the Lamination TOF a. Select MENU, Setup Printer and Lamination TOF. b. Trailing Edge Adjustment: Adjust the current value to a more positive number to move the Lamination closer to the trailing edge. c.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Lam Error/Out Error Message Symptom: The Printer seems to skip PolyGuard overlaminate patches or simply wind the overlaminate until the Printer's Ready LED flashes. Step 1 Procedure Check that the proper Over-Laminate type is installed according to the Lamination Type option selected in the Printer Driver. a. Open the Printer control panel from the Computer.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Lam Error/Out Error Message (continued) Step 3 Procedure Check the Laminate Ribbon Clutch to determine if it is too loose. a. Remove the back cover. b. Use a 7/16” wrench to tighten the nut on the end of the Encoder wheel by ½ - turn. 4 Test the Encoder Sensor (D870198). a. Remove the back cover. b. Using a Digital voltmeter, connect the negative lead to ground. c. Connect the positive lead to Pin 4 of J13.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Lamination (not adhering to the card surface) problem Symptom: The Lamination will not transfer to the card or is easily peeled off the card. Step 1 Procedure Ensure the Card quality by verifying that these requirements are met: a. Requirement 1: That the Printer does print onto any card with a clean, level and polished PVC surface.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Lamination (not adhering to the card surface) problem (cont.) Step 2 Procedure Check the Lamination Temperature. a. Open the Printer Control Panel from the Computer. • If using Windows 98Se/ME, right click on the HDP800 Series-LC Card Printer Icon and select Properties. • If using Windows NT 4.0, right click on the HDP800 Series-LC Card Printer and select Document Defaults.
RESTRICTED USE ONLY Fargo Electronics, Inc. Diagnosing the Image Problems Resolving the Pixel failure problems Symptom: A thin line or scratch travels the entire length of the card. Step Procedure 1 Check the card stock for scratches. Replace the cards (as needed). 2 Examine the Printhead for visible damage. 3 Clean the Printhead. a. Remove watches, rings, bracelets and other jewelry. b. Open the Print Station. c.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Pixel failure problems (continued) Step 5 Procedure Clean the Platen Rollers. a. Leave the Printer power ON and open the Print and Transfer Stations. b. Remove the print ribbon and HDP Film. c. Locate the Print Platen Roller, as shown below. d. Use a Cleaning Pad from the Printer Cleaning Kit to wipe the roller clean. e. Locate the Transfer Platen Roller, as shown below. f.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Card surface debris problems Symptom: Prints have "spots" (white or colored voids) and/or dust on them. Step 1 Procedure Be sure the cards are clean and stored in a dust-free environment. Caution: Cards with embedded contaminants in the surface should not be used. 2 Clean the inside of the Printer. a. Open the Print Station and Transfer Station. b. Remove the print ribbon and HDP Film from the Printer. c.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Card surface debris problems (continued) Step 3 Procedure Clean the Cleaning Rollers. a. Open the Front Access Door of the Printer. b. Depress the Cleaning Roller Lock. c. Pull the Cleaning Roller Assembly out of the Printer. d. Clean the rollers with one of the adhesive-backed Cleaning Cards from the Printer Cleaning Kit. e. Remove the card's adhesive backing paper and slide the card between the rollers until all dust particles are removed. f.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Card surface debris problems (continued) Step 4 Procedure Clean the Platen Roller. a. Leave the Printer power ON and open the Print and Transfer Stations. b. Remove the print ribbon and HDP Film. c. Locate the Print Platen Roller, as shown below. d. Use a Cleaning Pad from the Printer Cleaning Kit to wipe the roller clean. e. Locate the Transfer Platen Roller, as shown below. f.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the incorrect Image Darkness problems Symptom: Printed cards are too dark or too light. Step 1 Procedure Run a self-test from the Printer. a. Select Menu from the LCD. b. Select Print Test Image from the menu. c. Select Gray/Align Self test from the Menu. d. If the Self test card does not appear to have the same darkness issues, continue to step 2 (Adjusting the Dye sub intensity). e.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the incorrect Image Darkness problems (continued) HDP 800 Series Card Printer/Encoders Service Manual (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Ribbon wrinkle problems Symptom: Printed cards have off-colored lines or streaks on them. Step Procedure 1 Confirm that the Printer is using the most current Driver from: http://www.fargo.com 2 Adjust the Dye-Sub Intensity setting within the Image Color tab of the Printer Driver. a. Open the Printer control panel from the computer. • If using Windows 98Se/ME, right click on the HDP800 Series Card Printer Icon and select Properties.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Ribbon wrinkle problems (continued) Step Procedure 5 Check the Printhead and Printhead Mounting Bracket for debris and burrs. 6 Adjust Printhead Bracket Adjustment Screws. (Note: These can be found on the backside of the Printhead. See drawing D840854). a. Loosen and adjust the screws so there is equal Spring pressure on each side of the print head. b. Tighten the screws and reprint the card that is exhibiting the issue.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the excessive Resin Printing problems Symptom: Black resin text and barcodes appear smeared or too thick. Step 1 Procedure Reduce the Resin Heat setting within the Image Color tab of the Printer Driver a. Open the Printer control panel from the computer. • If using Windows 98Se/ME, right click on the HDP800 Series Card Printer Icon and select Properties. • If using Windows NT 4.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the incomplete Resin Printing problems Symptom: Black resin text and barcodes appear faded or too light. Step 1 Procedure Reduce the Resin Heat setting within the Image Color tab of the Printer Driver a. Open the Printer control panel from the computer. • If using Windows 98Se/ME, right click on the HDP800 Series Card Printer Icon and select Properties. • If using Windows NT 4.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the HDP Film wrinkle problems Symptom: HDP Film is creased or wrinkled on the printed card. (Note: HDP Film wrinkle will appear clear or look as though the entire image is wrinkled. Alternately, ribbon wrinkle will appear as assorted colors.) Step 1 Procedure a. Ensure that the HDP film is aligned with the red alignment arrows on the Transfer station. b.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the HDP Film wrinkle problems (continued) Step 4 Procedure Adjust the Film Tension. a. Select Menu from the LCD. b. Select Setup Printer and then select Film Tension. c. In increments of one, lower the Film Tension through the LCD Setup Menu and print a card. • If (after several adjustments) the film wrinkle appears worse, return the Film Tension to its original setting and adjust the Film Tension up at increments of one.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the incomplete Transfer problems Symptom: Printed image has ragged edges; HDP Film seems to have peeled off. Step 1 Procedure Ensure that the Lamination Roller makes uniform contact with the card. a. Confirm that (1) the Lamination Roller moves up and down freely and (2) the Thermocouple wire does not restrict movement. 2 Increase the Transfer Temperature setting within the Image Transfer tab of the Printer Driver. a.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving an incomplete transfer on the leading edge problem Symptom: If incomplete transfer is limited to the leading edge, the Transfer Tension is set too high. Step Procedure Decrease the Transfer Tension through the LCD. 1 a. Select the Menu from the LCD b. Select the Setup Printer and then select Transfer Tension. c. In increments of one, decrease the Transfer Tension through the LCD Setup Menu and print a card.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Image Placement problems Symptom: Printing is cut off or is not centered on the card or a white border appears. Step 1 Procedure Verify that the HDP Film spools are wound evenly. a. If the spools are wound unevenly, replace the roll of HDP Film. b. Ensure that the film is not telescoping on the roll. If it is, cut the Film off of the take up spool and reattach it. 2 a.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Image Placement problems (continued) Step 6 Procedure Confirm that the card is feeding straight into the Print section. a. Check to ensure that the Card Size Knob in the base Module is set to the proper card size if it is not feeding straight into the Print section. Continued on the next page HDP 800 Series Card Printer/Encoders Service Manual (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Image Placement problems (continued) Step 7 Procedure Confirm that the Flattener is not impeding the card. a. Manually feed a card into the Printer using the Forward and Back buttons on the display. (Note: The card should move freely under the Flattener.) b. If the card is hitting the Flattener, adjust the width of the Flattener Guides by loosening the two (2) screws that hold the Flattener. c.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Image Placement problems (continued) Step Procedure 11 See Print Offset, Transfer Tension, Transfer TOF (Top of Form) and Transfer EOF (End of Form) Alignment procedure in Section 8, page 449, to adjust the Printer through the LCD. 12 Verify that the Peel-Off Bar and the Ribbon Peel Bar height is correct. (Note: From the front of the HDP Card Printer, the Peel-Off Bar on the input side. See drawing D841085) should be flush with the frame.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the poor Image Quality problems Symptom: Photos on the cards look pixilated or grainy, as shown below. Step 1 Procedure Use a high-resolution, 24-bit color image to always capture an image at a 24-bit color setting, at 300 dpi and at the same size (that it will be printed on the card, as captured either with a scanner or with a digital camera).
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Image washout on Film problems Symptom: The Image appears to not be completely printed on Film. Step Procedure 1 Verify that the upper and middle Modules are seated properly and are completely locked down. 2 Verify if the Printhead pressure is too low. a. Remove the Printhead. See the Replacing the Printhead (D840854) procedure in Section 5, page 281 and bend the two metal Springs slightly toward the front of the upper Module. b.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Registration problems Symptom: Colors are shifted slightly in the image creating colored edges or poor resolution. Step 1 Procedure Calibrate the Upper Film Sensor (to ensure proper calibration). a. Position the HDP Film so that a clear portion is between the slotted optical Sensor. b. Turn the potentiometer on the Sensor Board with a small slotted screwdriver until the LED on the Sensor Board turns ON. c.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Registration problems (continued) Symptom: Colors are shifted slightly in the image creating colored edges or poor resolution. Step 4 Procedure Determine if the Printhead pressure is too high or too low. a. Remove the Printhead. See the Replacing the Printhead (D840854) procedure in Section 5, page 281 and bend the two metal Springs slightly toward the back of the upper Module. b. Reinstall the Printhead and print a test card. c.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the Card Skewed Image problems Symptom: The self-test image appears skewed on the card. Step 1 Procedure Determine if the film is tracking sideways. a. Open the Lamination station and reload the Transfer Film so that Film moves straight onto spool. b. Remove (as needed) the old Film from the take-up spool and reattach the Film in the proper location on the spool. 2 Determine if the Peel-Off Bar is not straight.
RESTRICTED USE ONLY Fargo Electronics, Inc. Printing a Test Image Step Procedure 1 Choose Print Test Image to select a preset test image. (Note: These images help to determine if the Printer is functioning properly.) 2 Scroll to the desired test image from the Select Test Image options and press the Select button. Reviewing the Gray/Align YMC/K Self-Test Step 1 HDP Procedure Use this card to determine Image Placement and confirm that the Printer is working properly.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Color/Resin YMCK Self-Test Step 1 Procedure Use this card to determine Image Placement and confirm that (a) the image colors are properly reproduced and (b) the Resin Panel is printing properly. (Note: The Image consists of twelve spot colors, YMC and RGB, as well as gray density bars and thin resin lines.) Reviewing the Color Bars YMC Self-Test Step 1 HDP Procedure Use this card to confirm that image colors are properly reproduced.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Card Count Self-Test Step 1 Procedure Use this card to view counts for Card Count (CC), Pass Count (PC), Transfer Count (TC) and Lamination Count (LC). • The Card Count is the total number of cards the Printer has produced. Pass Count is the total number of print passes made by the Printhead. (Note: A pass is measured each time a single ribbon panel is printed or passes beneath the Printhead.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Lamination Color/Resin YMCK+L Self-Test Step 1 HDP Procedure Use this card to determine Lamination Placement and confirm that (a) the image colors are properly reproduced and (b) the Resin Panel is printing properly. (Note: The Image consists of twelve spot colors, YMC and RGB, as well as gray density bars and thin resin lines.) 800 Series Card Printer/Encoders Service Manual (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Section 3: Card Lamination Module The purpose of this section is to provide the User with specific information on Printer adjustment procedures. Safety Messages (review carefully) Symbol Critical Instructions for Safety purposes Danger: Failure to follow these installation guidelines can result in death or serious injury. Information that raises potential safety issues is indicated by a warning symbol (as shown to the below).
RESTRICTED USE ONLY Fargo Electronics, Inc. Opening the Card Lamination Module Step 1 HDP Procedure Open the Top Cover of the Lamination Module by lifting up on its bottom edge and tilting it back into its fully open position. (Note: The Top Cover is designed to hold its last position to prevent it from falling shut.) 800 Series Card Printer/Encoders Service Manual (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Opening the Card Lamination Module (continued) Step 2 HDP Procedure Open the Lamination Station by lifting up on the blue Securing Latches. Pull the Lamination Station up and back into its fully upright position. Note the Lamination Station is also designed to hold its last position to prevent it from falling shut. 800 Series Card Printer/Encoders Service Manual (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Opening the Card Lamination Module (continued) Step 3 Procedure To close the Lamination Station, push the Lamination Station down until its blue Securing Latches close securely. (Note: The Lamination Station must be closed securely in order for your Printer to operate. It is also recommended that the Top Cover be closed whenever laminating for reliability and safety reasons.) HDP 800 Series Card Printer/Encoders Service Manual (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Loading the Overlaminate The loading process for both the Thermal Transfer Film and the PolyGuard Overlaminate material is the same. Refer to the following steps to load either type of overlaminate into the Printer. Danger: Do not touch the metal Lamination shield or the Lamination Roller when loading overlaminate. You will burn yourself. Step Procedure 1 Open the Lamination Module's Top Cover and Lamination Station.
RESTRICTED USE ONLY Fargo Electronics, Inc. Loading the Overlaminate (continued) Step 4 Procedure a. Place the supply end of the overlaminate roll in between the two black Lamination Drive Hubs. (Note: The smaller Lamination Drive Hub closest to the front of the Lamination Module is Spring loaded.) b. Use the end of the supply roll with the black core plug to push this hub in when inserting the overlaminate roll. (Note: Make certain the overlaminate material is fed from beneath the roll as shown.
RESTRICTED USE ONLY Fargo Electronics, Inc. Loading the Overlaminate (continued) Step 5 Procedure a. Place the take-up end of the roll in between the two black Lamination Drive Hubs located on the far left-hand side of the Lamination Module's interior. b. Load the take-up end of the roll just as you loaded the supply end in step 4. (Note: When loaded properly, the overlaminate material should feed underneath both ends of the overlaminate roll.) 6 Close the Lamination Module.
RESTRICTED USE ONLY Fargo Electronics, Inc. Adjusting the Card Lamination Module The HDP800 Series Card Printer supports the attachment of an optional Card Lamination Module. This Module can be ordered pre-installed on the Printer from the factory or can be ordered separately as a field upgradeable Module. Once attached, the Card Lamination Module allows you to apply Fargo certified overlaminates for more secure, tamper-resistant cards.
RESTRICTED USE ONLY Fargo Electronics, Inc. Adjusting the Card Flattener (continued) Step Procedure 3 If laminated cards are bowing upward, turn the Card Flattener Adjustment Knob clockwise. (Note: This pushes the flattener roller down to increase the reverse bending pressure. For best results, turn the knob one full rotation, then print and laminate a test card. Repeat this process as necessary.) 4 If the card is bowing downward, the reverse bending pressure may be too great.
RESTRICTED USE ONLY Fargo Electronics, Inc. Adjusting the Card Guide Rail If applying PolyGuard Overlaminate, you may find that the individual patch from the overlaminate roll may be off-center when applied to a card. (Note: Although the patch placement will vary slightly from card to card, they should never hang over the edge of the card.) • To center the vertical placement of these patches across the card width, a mechanical adjustment can be made. (Note: This adjustment is described below.
RESTRICTED USE ONLY Fargo Electronics, Inc. Adjusting the Card Guide Rail (continued) Step Procedure 3 Slightly loosen the two screws which fasten the Card Guide Rail to the Printer's main chassis. 4 If the PolyGuard patch is being placed more toward a card's top edge (as shown), move the Card Guide Rail slightly toward the rear of the Printer (opposite the direction you would like the patch to move). Continued on the next page HDP 800 Series Card Printer/Encoders Service Manual (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Adjusting the Card Guide Rail (continued) Step Procedure 5 If the PolyGuard patch is being placed more toward a card's bottom edge (as shown), move the Card Guide Rail slightly toward the front of the Printer (opposite the direction you would like the patch to move). 6 Always make very slight adjustments to the Card Guide Rail and run a test print after each adjustment until the optimum patch position is found.
RESTRICTED USE ONLY Fargo Electronics, Inc. Adjusting the Card Guide Rail (continued) Step 7 Procedure Once the adjustment is complete, be sure that the card is not binding between the Card Guide Rail and the Internal Card Guide. (Note: Depending upon how much you adjusted the Card Guide Rail, you may also need to adjust the Internal Card Guide.) When both are adjusted properly, there should be a slight space of about .010"/.
RESTRICTED USE ONLY Fargo Electronics, Inc. Adjusting the Internal Card Guide The Internal Card Guide is what holds the card in position as it feeds through the Card Lamination Module. This guide is factory-set to handle standard CR-80 sized cards. To adjust this guide, please refer to the following steps. (Note: If adjusting for an oversized card, you must also adjust the Printer’s Internal Card Guide.
RESTRICTED USE ONLY Fargo Electronics, Inc. Adjusting the Internal Card Guide (continued) Step 2 Procedure Adjust the Internal Card Guide according to the card size on which you intend to print and laminate (CR-80, CR-90 or CR-100). Use the card size markings on the Internal Card Guide as a general reference for the proper position. As shown here, position the card size line at the center of the two adjustment screws.
RESTRICTED USE ONLY Fargo Electronics, Inc. Adjusting the Internal Card Guide (continued) Step Procedure 3 To verify proper adjustment, feed a blank card into the Module by inserting it through the output hopper and reverse feeding it by pressing the Lamination Module's Resume button. (Note: Manually position the card so its edge is flush with the Card Guide Rail.) 4 When adjusted properly, there should be a slight space of about .010"/.
RESTRICTED USE ONLY Fargo Electronics, Inc. Attaching the Card Lamination Module The Card Lamination Module can be attached as a field upgradeable option. (Note: This can typically be done in 30 minutes or less and with no other tools than a Phillips screw Driver.) This section applies only if you are installing the field upgradeable Card Lamination Module onto a Printer.
RESTRICTED USE ONLY Fargo Electronics, Inc. Attaching the Card Lamination Module (continued) Step 4 Procedure Remove the three (3) screws fastening the Card Output Hopper's main enclosure to the Printer. Continued on the next page Remove 3 screws HDP 800 Series Card Printer/Encoders Service Manual (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Attaching the Card Lamination Module (continued) Step 5 Procedure Remove the four (4) black screws fastening the Card Output Hopper's main enclosure to the black Baseplate. Continued on the next page Remove 4 screws HDP 800 Series Card Printer/Encoders Service Manual (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Attaching the Card Lamination Module (continued) Step 6 Procedure Remove the Card Output Hopper's main enclosure by lifting it up and off of the Printer. Continued on the next page HDP 800 Series Card Printer/Encoders Service Manual (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Attaching the Card Lamination Module (continued) Step 7 Procedure Remove the one (1) screw which fastens the Card Output Bin to the Baseplate and lift the bin up and off of the Printer. Continued on the next page HDP 800 Series Card Printer/Encoders Service Manual (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Attaching the Card Lamination Module (continued) Step Procedure 8 In all, eight (8) screws, the Card Output Hopper's main enclosure and the Card Output Bin should now be removed from the Printer. (Note: Set these items aside.) 9 Set the Card Lamination Module just to the left of the Printer and at a slight angle as shown. Continued on the next page HDP 800 Series Card Printer/Encoders Service Manual (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Attaching the Card Lamination Module (continued) Step 10 Procedure a. Connect the Lamination Module's Power Cable to the Printer's Power Port. (Note: Both are labeled with a red Power label.) b. Push firmly to ensure both are securely connected. (Note: The port and cable are keyed for one way installation.) Continued on the next page HDP 800 Series Card Printer/Encoders Service Manual (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Attaching the Card Lamination Module (continued) Step 11 Procedure Connect the Lamination Module's Communication Cable to the Printer's Communication Port. (Note: Both are labeled with a green COM label.) Push firmly to ensure both are securely connected. (Note: The port and cable are keyed for one way installation.
RESTRICTED USE ONLY Fargo Electronics, Inc. Attaching the Card Lamination Module (continued) Step 14 Procedure Insert three (3) screws into the top of the Card Lamination Module, shown below. Continued on the next page HDP 800 Series Card Printer/Encoders Service Manual (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Attaching the Card Lamination Module (continued) Step 15 Procedure Insert one (1) black screw into the bottom, front of the Card Lamination Module, as shown below. Continued on the next page Insert 1 screw HDP 800 Series Card Printer/Encoders Service Manual (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Attaching the Card Lamination Module (continued) Step 16 Procedure Insert two (2) screws into the bottom, rear of the Card Lamination Module, as shown below. Continued on the next page Insert 2 screws HDP 800 Series Card Printer/Encoders Service Manual (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Attaching the Card Lamination Module (continued) Step Procedure 17 Move the Printer's Release Lever to the Unlocked position and close the Print Station and Transfer Station. 18 Installation of the field upgradeable Card Lamination Module is now complete. To ensure a successful installation, install cards, Print Ribbon, HDP Film and overlaminate and run the Lamination Self Test (color/Resin YMCK+L).
RESTRICTED USE ONLY Fargo Electronics, Inc. Section 4: Printer Adjustments The purpose of this section is to provide the User with specific information on Printer adjustment procedures. Safety Messages (review carefully) Symbol Critical Instructions for Safety purposes Danger: Failure to follow these installation guidelines can result in death or serious injury. Information that raises potential safety issues is indicated by a warning symbol (as shown to the below).
RESTRICTED USE ONLY Fargo Electronics, Inc. IMPORTANT! Fargo Card Printers require highly specialized Print Ribbons to function properly. To maximize Printer life, reliability, printed card quality and durability, you must use only Fargo Certified Supplies. For this reason, your Fargo warranty is void, where not prohibited by law, if you use non-Fargo Certified Supplies. To order additional materials, please contact your authorized reseller.
RESTRICTED USE ONLY Fargo Electronics, Inc. Adjusting the Card Input Guide When loading cards, it is important that the Card Input Guide rests securely against the stack of cards to ensure consistent feeding. Step 1 Procedure Before moving the Card Input Guide, loosen the guides Locking Knob. (Note: To do this, open the Front Access Door and loosen the Locking Knob by turning it counter-clockwise.) Continued on the next page HDP 800 Series Card Printer/Encoders Service Manual (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Adjusting the Card Input Guide (continued) Step 2 Procedure Open the Card Input Hopper Door and locate the Card Input Guide closest to the front of the Printer. Continued on the next page HDP 800 Series Card Printer/Encoders Service Manual (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Adjusting the Card Input Guide (continued) Step 3 Procedure Adjust this guide is adjustable and move it slightly to the left or right. Push the Card Input Guide out of the way and insert a stack of at least 100 cards. Continued on the next page HDP 800 Series Card Printer/Encoders Service Manual (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Adjusting the Card Input Guide (continued) Step Procedure 4 Push the Card Input Guide back into position so that it rests flush against the side of the card stack. 5 Once the Card Input Guide is adjusted properly, retighten the Locking Knob loosened in step 1. HDP 800 Series Card Printer/Encoders Service Manual (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Adjusting the Card Stacker Output Guide Step 1 Procedure Open the Card Output Hopper Door and locate the Card Stacker Output Guide closest to the front of the Printer. • Adjust the stacker's Card Output Guide to the proper card size prior to printing. (Note: This will ensure consistent card ejecting and stacking.) • If the Card Stacker Output Guide is not set prior to printing, it can cause jams.
RESTRICTED USE ONLY Fargo Electronics, Inc. Adjusting the Card Stacker Output Guide (continued) Step 2 Procedure This guide is adjustable. Move the Card Output Guide to the CR-80, CR-90 or CR-100 setting according to the specific size of the cards. Continued on the next page HDP 800 Series Card Printer/Encoders Service Manual (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Adjusting the Card Stacker Output Guide (continued) Step 3 HDP Procedure Close the Card Output Hopper Door. (Note: To make sure the cards remain neatly stacked in the Card Output Hopper, always keep the hopper door closed during printing.) 800 Series Card Printer/Encoders Service Manual (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Adjusting the Internal Card Guide Adjust the Printer's Internal Card Guide to the proper card size prior to printing to ensure consistent card feeding throughout the printing process. If you do not set this guide prior to printing, you could experience card jams. Step Procedure 1 Open the Print and Transfer Stations. 2 Locate the Internal Card Guide and the Card Size Adjustment Knob.
RESTRICTED USE ONLY Fargo Electronics, Inc. Adjusting the Internal Card Guide (continued) Step 3 Procedure Pull the Internal Card Guide toward the front of the Printer until it stops. Continued on the next page HDP 800 Series Card Printer/Encoders Service Manual (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Adjusting the Internal Card Guide (continued) Step Procedure 4 While holding the guide forward, lift the Card Size Adjustment Knob up and rotate it to the desired CR-80, CR-90 or CR-100 position. 5 Release the Internal Card Guide. (Note: If you adjusted to the CR-90 or CR100 position, the Internal Card Guide will now rest against the Card Size Adjustment Knob as shown in the above illustration.
RESTRICTED USE ONLY Fargo Electronics, Inc. Adjusting the Card Thickness Knob When loading thicker or thinner cards, it is important that the Card Thickness Adjustment Knob be set accordingly to ensure the Printer feeds only one card at a time. (Note: If the Printer is equipped with the Card Lamination Module, only cards with a thickness ranging from 30 mil to 40 mil can be laminated. Thicker cards will, however, be allowed to pass through the Lamination Module if you choose to print-only.
RESTRICTED USE ONLY Fargo Electronics, Inc. Fine-Tuning the Card Separator Adjustment Assembly (D840995) See Drawing D841087. The height of the Card Input Guide may need to be fine-tuned to accommodate a specific card thickness. The example given below describes adjusting the Card Input Guide for a 30mil card. Tools Needed: • .005 in.
RESTRICTED USE ONLY Fargo Electronics, Inc. Printing on Alternate Card stocks Selecting the Right Cards and optimize the HDP Print Process In order to optimize the HDP Card Printer’s capabilities for cards with hard-to-print surfaces, we recommend evaluating the card stock selection before installation of the Printer. The variability in cards based on: • Different surface textures and different sources of raw materials: This may require different HDP Film transfer parameters.
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Appropriate HDP Printer Driver settings Fargo offers two types of PVC cards: glossy UltraCard™ cards and matte-finished HDPPVC Cards. • Defaults: The HDP Printer Driver software has default Transfer Temperature, Dwell Time and Flattener Temperature settings that deliver the best transfer for these card types. These defaults automatically configure based on the card type, ribbon type and whether printing single- or dual-sided.
RESTRICTED USE ONLY Fargo Electronics, Inc.
RESTRICTED USE ONLY Fargo Electronics, Inc. Conducting the Tape Adhesion Test It is important to conduct Tape adhesion tests because Fargo cannot be certain which transfer temperature and Dwell Time will work best (when printing cards other than UltraCard or HDP-PVC). (Note: The optimal transfer settings may vary from card type to card type.) Caution: Inadequate time and temperature could produce cards that are more vulnerable to accelerated wear and dye migration.
RESTRICTED USE ONLY Fargo Electronics, Inc. Conducting the Tape adhesion Test (continued) Continued on the next page 1 FAIL: Significant transfer to tape 2 PASS: Very slight transfer to tape 3 PASS: Absolutely NO transfer to tape HDP 800 Series Card Printer/Encoders Service Manual (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Conducting the Tape adhesion Test (continued) Step 4 Procedure Visually examine the card and the strip of tape pulled from the card, to see if any portion of the HDP Film was removed from the card. • If any residue (e.g., oil or grease from fingertips) is present on the card surface, the evaluation results may be affected.
RESTRICTED USE ONLY Fargo Electronics, Inc. Printer Driver Options Installing Printer Driver Updates Occasionally, new Printer Driver versions are released which have new or updated features. Before installing an updated Printer Driver version, always delete the existing Printer Driver version from the system. To do this, select Start, Programs and point to the Fargo folder. Then, select the Uninstall Printer Driver icon for the specific Printer model as shown here.
RESTRICTED USE ONLY Fargo Electronics, Inc. Installing Printer Driver Updates (continued) Step 6 Procedure Click on Browse, navigate to the folder containing the Printer Driver files you just downloaded and unzipped and click on OK. Click on OK again to close the Install From Disk window and then click on NEXT. 7 HDP Follow the remainder of the on-screen instructions to complete installation.
RESTRICTED USE ONLY Fargo Electronics, Inc. Setting Up the Printer Driver Once the appropriate Printer Driver for the computer has been installed, you will need to set the Driver up with the proper print options. To open the Printer Driver setup window, please refer to the following steps for the specific operating system: Setting up Windows 98SE/Windows Millennium Step Procedure 1 Click the Start button, point to Settings and select Printers.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Device Options tab The HDP825-LC Card Printer Printing Preferences window is used throughout this section for consistency within this document for the entire HDP 800 Series. See the HDP820, HDP820-LC and HDP825 Card Printer Printing Preferences windows (as needed for your specific printer). HDP 800 Series Card Printer/Encoders Service Manual (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Adjusting the Ribbon Type Use the Ribbon Type dropdown menu to match ribbon type. Step 1 Procedure Adjust to match the Ribbon Type selection with the ribbon type that is loaded in the Printer. • YMC: Yellow, Magenta, Cyan OR YMCK: Yellow, Magenta, Cyan, Resin Black OR • YMCKK: Yellow, Magenta, Cyan, Resin Black, Resin Black OR • HDP YMCKH: Yellow, Magenta, Cyan, Resin Black, Heat Seal 800 Series Card Printer/Encoders Service Manual (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Adjusting the Film Type Use the Ribbon Type dropdown menu to match ribbon type. Step 1 Procedure Adjust to match the Film Type selection with the film type that is loaded in the Printer. • Clear OR • HDP Holographic 800 Series Card Printer/Encoders Service Manual (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Adjusting for the color matching Allows selection of the color matching option that best fits the requirements of the print job. Step 1 Procedure Select None (a) if interested in print speed rather than print color, (b) if color correcting the image for printing has already been done or (c) if using third party color matching software. OR Select Algebraic to allow the Printer Driver to make very simple, fast, color balance adjustments.
RESTRICTED USE ONLY Fargo Electronics, Inc. Adjusting for the Resin Dither Select the appropriate dither method according to the type of image to be printed. (Note: This option only affects those objects printed on the backside of a card with the resin black Panel of a YMCK or YMCKK Print Ribbon.) Step 1 Procedure Select Optimized for Photo when printing photo quality images with resin. OR Select Optimized for Graphics when printing lower quality images (e.g., clipart, logos, etc.) with resin.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Print Both Sides option Use this option to automatically print on both the front and backside of a card. Step Procedure 1 Select this option in conjunction with any application program that supports a multiple-page document, duplex printing. (Note: The program must be able to send down two or more separate pages to be printed within the same document.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Split 1 Set of Ribbon Panels option Use this option to provide the most economical means of printing a dual-sided card since a single set of ribbon Panels is essentially split to print both the front and backsides of a card. Step 1 Procedure Select this option to automatically print full-color on the front of a card and resin black on the back of a card (using either of the Full-color YMCK or YMCKK Print Ribbons).
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Print Back Side First option Step 1 Procedure Select this option if you need to print the first page of a two-page document on the backside of the card. The second page of the document will be printed on the front side of the card. HDP 800 Series Card Printer/Encoders Service Manual (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Print on Back Side Only option Use this option to print only onto the backside of cards. Step 1 HDP Procedure Select this option to print only onto the backside of preprinted cards that must have their Magnetic Stripe or smart card chip encoded. (Note: Load the cards in the usual fashion.) • When this option is selected, the Print Both Sides option is automatically disabled.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Rotate Front 180 Degrees or Rotate Back 180 Degrees options Use this option to change the position of the printed image in relation to the set location of a card's Magnetic Stripe or smart chip. Step 1 Procedure Select the Rotate Front 180 Degrees option to rotate the image on the front of the card by 180 degrees when printed. OR Select the Rotate Back 180 Degrees option to rotate the image on the back of the card by 180 degrees when printed.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Print in Single Card Mode option Use this option to force the Printer's memory to buffer or to hold only one print job at a time. Step 1 HDP Procedure Select this option only when printing to multiple Printers sharing print jobs over a network. (Note: In this case, this option ensures that all Printers share evenly all print jobs.) 800 Series Card Printer/Encoders Service Manual (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Link Card to Print Job option Use this option to link a specific card to a specific print job. Generally this option is used mostly when printing and encoding e-cards. (Note: In this case, it is often critical that an ecard with a pre-encoded serial number, for example, coincide with a particular printed image. If the two were to get out of sync, the card's security could be compromised.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Disable Printing option Use this option to disable the printing capabilities of the Printer, yet still allows the Printer to encode cards. (Note: This option is useful to encode or re-encode preprinted cards without wasting additional time or printing supplies.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Image color tab Use this tab to adjust color properties. Step 1 HDP Procedure Select the Algebraic color matching option (see the Device Options tab, shown below) to control the Contrast and Gamma of the printed image, as well as the individual color balance of Yellow, Magenta and Cyan (see Image color tab, shown below). 800 Series Card Printer/Encoders Service Manual (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Image color tab (continued) Step Procedure 2 Select the None or Monitor option (see the Device Options tab, shown below) to only display the Dye-Sub Intensity and Resin Heat sliders. 3 Control the overall darkness and lightness of the dye-sub printed image by adjusting the Dye-Sub Intensity slide by clicking and dragging the slide's box.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Image color tab (continued) Step 4 Procedure Control the amount of heat the Printer uses when printing with the resin black Panel by adjusting the Resin Heat slide. • Move the slide to the left to cause less heat to be used in the printing process, causing resin images to be lighter or less saturated. OR • Move the slide to the right to cause more heat to be used, causing resin images to be darker or more saturated.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Image color tab (continued) Step 5 HDP Procedure Return all options to their factory settings by clicking on the Default button. 800 Series Card Printer/Encoders Service Manual (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Image Transfer tab Use this tab to adjust the Image Position, Transfer Dwell Time, Transfer Temperature and Flattener Temperature. HDP 800 Series Card Printer/Encoders Service Manual (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Adjusting the Image Position controls Use the Image Position controls to position the image on a card (to be adjusted). Step 1 Procedure Adjust the Image Position values by clicking on the Vertical and Horizontal adjustment arrows. • These values ensure that the Cards always remain in the same position as they travel through the Printer (regardless of image orientation).
RESTRICTED USE ONLY Fargo Electronics, Inc. Adjusting the Image Position controls (continued) The display (below) represents how the printed image will move in relation to the fixed card position as positive and negative image placement values are entered. Step 2 Procedure Use the Vertical adjustment to move the image toward the rear of the Printer if a positive number is entered and toward the front of the Printer if a negative number is entered.
RESTRICTED USE ONLY Fargo Electronics, Inc. Adjusting the Transfer Dwell Time and Temperature Use the Image Transfer option to control of the Transfer Dwell Time and Transfer Temperature. • These settings control the speed and temperature at which printed images are transferred from the HDP Film to the card. These settings may vary depending on the card type. • The Printer Driver automatically optimizes these settings according to the selection made in the Card Type option.
RESTRICTED USE ONLY Fargo Electronics, Inc. Adjusting the Flattener Temperature Step 1 Procedure Use the Flattener Temperature control to set the temperature of the Printer's built-in Card Flattener. This setting may vary depending on the card type. • When using the standard UltraCard-Glossy or HDP Card-Matte PVC Card Type option, the Printer Driver automatically optimizes this setting according to whether printing single or dual-sided cards.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the K Panel Resin tab Use this tab to adjust the CR-80 Card Size, the Direction the Card Travels through the Printer, the Print All Black With K Panel (options) and the Defined Areas. Use this tab to control where the resin black (K) Panel of a full-color ribbon is printed. • If printing with a ribbon type that does not have a K Panel, such as the YMC ribbon type, all K Panel Resin options will be grayed out.
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Full Card with the K Panel Resin tab Step 1 HDP Procedure Select the Full Card option to print the resin black (K) Panel for all black found within all areas of the image, as shown below. 800 Series Card Printer/Encoders Service Manual (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Defined Area(s) with the K Panel Resin tab Step 1 HDP Procedure Select the Defined Area(s) option to print the resin black (K) Panel for all black found only in an area or areas defined, as shown below. 800 Series Card Printer/Encoders Service Manual (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Undefined Area(s) with the K Panel Resin tab Step 1 HDP Procedure Select the Undefined Area(s) option to print the resin black (K) Panel for all black found only in the space outside the areas defined, as shown below. 800 Series Card Printer/Encoders Service Manual (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Defining the Area to activate the Card Grid Step 1 HDP Procedure Select on the appropriate Defined Area (see below) to activate the card grid in the upper half of the window. • It is through this card grid that up to five areas can be defined, as shown below. • When the card grid is first activated, then a small black square will appear at its default size of .2" x .2" (5mm x 5mm) and at its default location in the lower left-hand corner (0,0).
RESTRICTED USE ONLY Fargo Electronics, Inc. Measuring the Total Card area Step Procedure 1 Determine the area of the card to define. (Note: This area is indicated by the dashed outline, as shown below. The easiest way to determine the size of this area is to actually print a card and look at it in the same orientation as when it exits the Printer.) 2 Measure the total area and enter those dimensions into the dimension boxes. (Note: The minimum size an area can be is .2" x .2" (5mm x 5mm).
RESTRICTED USE ONLY Fargo Electronics, Inc. Measuring the Area to be positioned on the Card Step 1 Procedure Once the area is sized properly, measure the location where this area is to be positioned on the card. a. Measure from the lower left corner of the card up and over to the lower left corner of where the defined area is to begin. b. Enter these values into the X and Y boxes, as shown below. c. Note that the card grid lines are spaced at .2” (5mm) intervals.
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Print YMC under the K and Print K Only options Step 1 Procedure Use the Defined Area function. a. Define an area by clicking on the Defined Area UP arrow. (Note: Another .2" x .2" (5mm x 5mm) area will appear in the lower left-hand corner. This is the location in which all newly defined areas will first appear. Up to 5 areas can be defined.) • Additional areas cannot be added until the most recently created area has been moved or sized.
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Print YMC under the K and Print K Only options (continued) HDP 800 Series Card Printer/Encoders Service Manual (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Magnetic Encoding tab Use these options only if the Printer has an optional Magnetic Stripe Encoding Module installed. Step 1 Procedure Select the Magnetic Encoding tab to display options for controlling the Magnetic Stripe encoding process. (Note: The following describes these options and the Printer's magnetic encoding process.) Continued on the next page HDP 800 Series Card Printer/Encoders Service Manual (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Encoding Mode option Use the Encoding Mode option to specify which magnetic encoding standard to use. • The HDP Card Printer can be installed with one of two types of factory-installed Magnetic Stripe Encoding Modules. • Change the encoding mode and coercivity setting or modify the ISO standards for tracks 1, 2 and 3, by correctly modifying these Magnetic Encoding options.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Encoding Mode option (continued) HDP 800 Series Card Printer/Encoders Service Manual (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Encoding the Mode/Coercivity/Magnetic Track Selection Use the ISO option for encoding capability for either high- or low-coercivity cards on tracks 1, 2 and 3 and is the industry's standard mode of magnetic encoding. Step 1 Procedure Select the Coercivity option to select the Magnetic Stripe type that matches the card type.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Magnetic Track Options Use these options to customize the ISO encoded data format for each of the Magnetic Stripe's three tracks. Step 1 HDP Procedure Specify which of the three (3) tracks to customize by selecting one of the three track options. • After making the required selection, the Magnetic Track Options box displays the current set of customization options for the selected track.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Enable MLE Support checkbox Multi-Language Extension (MLE) support in Windows XP can cause text strings to be broken up into fragments. This fragmentation of the text string prevents magnetic encoding. Step 1 HDP Procedure Check this box to allow the Driver to process the fragmented text. 800 Series Card Printer/Encoders Service Manual (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Verification options Use this option, which instructs the Printer to verify that all magnetic data has been correctly encoded on each card. (Note: With either of these options, the number of verification retries may be specified. A range of 1-5 retries is available.) Step 1 Procedure Select the Auto Eject 1st Error option, which instructs the Printer to automatically eject a card containing magnetic data (that cannot be verified).
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Shift Data Left Use the Shift Data Left option, which applies to all tracks when selected. Step 1 HDP Procedure Select this option to shift the recorded magnetic data to the left-hand side of the card's Magnetic Stripe. (Note: This is useful in situations that require cards to be readable with insert type readers.) 800 Series Card Printer/Encoders Service Manual (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the ISO Track Locations The magnetic Encoding Module encodes onto tracks in accordance with an ISO 7811-2 Magnetic Stripe. For track locations, review the display below. 0.223" 0.353" 0.493" TRACK1 0.110" 0.130" TRACK2 0.110" TRACK3 0.110" 0.140" HDP 800 Series Card Printer/Encoders Service Manual (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Sending the Track Information Magnetic track data is sent in the form of text strings from the application software to the Printer Driver. • In order for the Printer Driver to differentiate between Magnetic Track data and the rest of the printable objects, specific characters must be added to the magnetic data to be encoded. • These specify the data that is to be encoded, the tracks to encode and mark the start and stop of the data string.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Sample String • Track 1: ~1%JULIEANDERSON^1234567890? • Track 2: ~2;1234567890987654321? • Track 3: ~3;1234567890987654321? Track Start Sentinel End Sentinel Field Separator Track 1 % ? ^ Track 2 ; ? = Track 3 ; ? = HDP Valid Characters ASCII 32-95 (See the table below.) ASCII 48-63 (See the table below.) ASCII 48-63 (See the table below.) 800 Series Card Printer/Encoders Service Manual (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the ASCII Code and Character Table ASCII Code Character ASCII Code Character ASCII Code Character 32 space 56 8 80 P 33 ! 57 9 81 Q 34 " 58 : 82 R 35 # 59 ; 83 S 36 $ 60 < 84 T 37 % 61 = 85 U 38 & 62 > 86 V 39 ' 63 ? 87 W 40 ( 64 @ 88 X 41 ) 65 A 89 Y 42 * 66 B 90 Z 43 + 67 C 91 [ 44 ' 68 D 92 \ 45 - 69 E 93 ] 46 .
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Card tab Use this option to control specific Printer functions. HDP 800 Series Card Printer/Encoders Service Manual (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Card Size from CR-80, CR-90 or CR-100 Step 1 Procedure Select the appropriate card size option from three (3) standard card sizes. • CR-80 OR • CR-90 OR • CR-100 OR • One (1) custom size is available (see Step 2 on the next page). (Note: The dimensions of the total print area for each card size will appear in the Print Width and Print Length boxes. These print area dimensions are .04" (1mm) larger than the actual card size.
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Card Size from CR-80, CR-90 or CR-100 (continued) See three previous procedure. HDP 800 Series Card Printer/Encoders Service Manual (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Custom Card Size Select the appropriate custom card size according to the dimensions of the card stock. Step 1 Procedure a. Select the Custom option and enter the dimensions of the card into the Print Width and Print Length boxes if using a card size that varies from the CR-80, CR-90 or CR-100. b. Add .04" (1mm) to each dimension to ensure Edge-to-Edge printing. HDP 800 Series Card Printer/Encoders Service Manual (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Card Type Select the appropriate card type according to the composition of the card stock. Step 1 Procedure Select UltraCards-Glossy PVC if using Fargo UltraCard stock or any other similar card stock. OR Select HDP Cards-Matte PVC if using Fargo HDP Card stock or any other similar card stock. (Note: The Printer Driver uses this information to automatically determine the proper Dwell Time and temperature for the image transfer process.
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Card Type (continued) Step 2 Procedure If using a card stock other than those listed, use the Custom 1 and Custom 2 options to save custom Dwell Time, dwell temperature and Flattener temperature controls on the Image Transfer tab. a. Click on the Custom 1 or Custom 2 options and enter a name for the card stock. b. Click on the Image Transfer tab to adjust the Dwell Time and temperature sliders to the appropriate settings.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Orientation Select either the Portrait or Landscape radio buttons for Orientation. Step 1 Procedure Select Portrait to cause the card to print in a vertical orientation. OR Select Landscape to cause the card to print in a horizontal orientation, as shown on the next page. Specifying the Copies Specifies the number of copies to be printed. HDP 800 Series Card Printer/Encoders Service Manual (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Clicking on the About button Click this About button to open a dialog box containing the copyright and version information about this Printer Driver software. HDP 800 Series Card Printer/Encoders Service Manual (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Lamination tab (only with Card Lamination Module) Use this option to control specific Printer functions. The Lamination Tab appears only if the Printer is equipped with the Card Lamination Module. These options allow you to control the Printer's Lamination process. HDP 800 Series Card Printer/Encoders Service Manual (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Lamination Position Step 1 Procedure The Lamination Position control allows you to adjust the horizontal position of the PolyGuard Overlaminate. This control functions in the exact same fashion as the Image Position controls, except only the horizontal position of the overlaminate requires adjustment. • To adjust the Lamination position, click on the Horizontal adjustment arrows.
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Lamination Side Step 1 Procedure a. Select the No Lamination option if you do not want to use the Printer's built-in laminator. b. Select Laminate Front Side, Laminate Back Side or Laminate Both Sides to specify the side(s) of the card to laminate. Continued on the next page HDP 800 Series Card Printer/Encoders Service Manual (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Lamination Type Step 1 Procedure Select one of the Lamination Type options, according to which type of Lamination media is currently installed. Two types of overlaminates are supported by the Driver: Film Lamination and PolyGuard Lamination. Custom versions of each type are also available. • Select the Film Lamination option if the Thermal Transfer Film Overlaminate type is installed in the Lamination Module. • Select the 0.
RESTRICTED USE ONLY Fargo Electronics, Inc. Adjusting the Transfer Dwell Time and Transfer Temperature Step 1 Procedure Adjust the Transfer Dwell Time and the Transfer Temperature to control the Lamination Dwell Time or through-put speed of a card in seconds/inch and the Lamination Temperature. Selecting the Sensors button and Defaults button Step HDP Procedure 1 Select the Sensors button to bring up a separate dialog box to calibrate the Lamination Sensor. See the next page.
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting the Sensors button and Defaults button Step 1 HDP Procedure Select the Lamination Tab's Sensors button to display options for calibrating the Card Lamination Module’s Lamination Sensor. The Lamination Sensor is what detects the start of each PolyGuard patch throughout the roll. This Sensor may occasionally need to be recalibrated.
RESTRICTED USE ONLY Fargo Electronics, Inc. Section 5: Cleaning This Section deals with the Printer’s internal and external maintenance in regards to the unit's cleaning and general upkeep. (Note: The Printer should be cleaned on a regular basis to insure that the Printer consistently produces high quality output.) Danger: Be sure to disconnect the Printer's power cord whenever performing any type of maintenance procedure unless otherwise directed.
RESTRICTED USE ONLY Fargo Electronics, Inc. Safety Messages (review carefully) Symbol Critical Instructions for Safety purposes Danger: Failure to follow these installation guidelines can result in death or serious injury. Information that raises potential safety issues is indicated by a warning symbol (as shown to the below). Caution: • To prevent personal injury, refer to the following safety messages before performing an operation preceded by this symbol.
RESTRICTED USE ONLY Fargo Electronics, Inc. Cleaning inside the Printer Step Procedure 1 Open the Print Station and Transfer Station. 2 Remove the Print Ribbon and HDP Film from the Printer. 3 If you have a can of compressed air, blow out all visible areas of the Printer interior. (Note: Remove any debris that may be inside.) OR If you do not have a can of compressed air, use a cleaning pad from the Printer Cleaning Kit to wipe out all visible areas inside the Printer.
RESTRICTED USE ONLY Fargo Electronics, Inc. Cleaning the Printhead Clean the printhead every time the Print Ribbon is changed to maintain consistent print quality, as instructed below. This procedure should also be performed approximately every 400 prints in order to maintain consistent print quality. Caution: Never use a sharp tool or abrasive object of any kind to clean the Printhead. It will damage the Printhead.
RESTRICTED USE ONLY Fargo Electronics, Inc. Cleaning the Cleaning Rollers The Cleaning Rollers remove dust particles from the top and bottom of a blank card as it feeds into the Printer. Cleaning these rollers will help prevent card contamination, thus allowing for higher quality output. The Cleaning Rollers should be cleaned approximately every 250-prints or if the cards start showing bumps, speckles or debris on the printed surface. Step Procedure 1 Open the Front Access Door of the Printer.
RESTRICTED USE ONLY Fargo Electronics, Inc. Cleaning the Cleaning Rollers (continued) Step 3 HDP Procedure Pull the Cleaning Roller Assembly out of the Printer. 800 Series Card Printer/Encoders Service Manual (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Cleaning the Cleaning Rollers (continued) Step 4 Procedure Clean the rollers with one of the adhesive-backed Cleaning Cardss from the Printer Cleaning Kit. a. Remove the card's adhesive backing paper and slide the card between the rollers until all dust particles are removed. b. Flip over the Cleaning Cards to clean both the top and bottom Cleaning Rollers. (Note: Alternatively, place the assembly under lukewarm water may clean the Cleaning Roller.
RESTRICTED USE ONLY Fargo Electronics, Inc. Cleaning the Cleaning Rollers (continued) Step 5 Procedure a. Once cleaned, replace the Cleaning Roller Assembly and close the Front Access Door. b. Push the assembly in until you hear the Spring-loaded tab click into place. (Note: This assembly must be inserted properly for the Printer to function.) c. Close the Printer's Front Access Door. HDP 800 Series Card Printer/Encoders Service Manual (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Cleaning the Card Feed Rollers Steps 1 Procedure To ensure consistent Printer operation, all of the Card Feed Rollers within the Printer should be cleaned approximately every 250-prints or if the rollers are noticeably dirty. This helps prevent jams and maintain the best print quality. With the Printer power ON, use the following steps to clean the rollers: Open the Card Input Hopper Door, remove the blank cards and locate the two Card Input Feed Rollers.
RESTRICTED USE ONLY Fargo Electronics, Inc. Cleaning the Card Feed Rollers (additional Feed Rollers) (continued) Steps Procedure 2 Use a Cleaning Pad from the Printer Cleaning Kit to wipe the rollers clean. (Note: Use fingertips to move the rollers back and forth while cleaning.) 3 Open the Front Access Door and then open the Print Station and Transfer Station of the Printer. If using a Printer with a Card Lamination Module attached, open the Lamination Module's Top Cover and Lamination Station.
RESTRICTED USE ONLY Fargo Electronics, Inc. Cleaning the Card Feed Rollers (additional Feed Rollers) (continued) Steps 4 Procedure a. Inside the Front Access Door, locate the single Card Input Feed Roller. b. Use the Cleaning Pad to wipe the roller clean. c. Press the Forward and Back buttons to move the roller back and forth while cleaning. 5 Locate the four Card Feed Rollers that reside just beneath the Print and Transfer Stations.
RESTRICTED USE ONLY Fargo Electronics, Inc. Cleaning the Card Feed Rollers (additional Feed Rollers) (continued) Steps 6 Procedure Use the Cleaning Pad to wipe each of the rollers clean. (Note: Press the Forward and Back buttons to move the rollers back and forth while cleaning.) If using a Printer with a Card Lamination Module attached, wipe all visible rollers within the Lamination Module as well.
RESTRICTED USE ONLY Fargo Electronics, Inc. Cleaning the Platen Rollers Step 1 Procedure Leave the Printer power ON and open the Print and Transfer Stations. If using a Printer with a Card Lamination Module attached, also open the Lamination Module's Top Cover and Lamination Station. 2 Remove the Print Ribbon and HDP Film. 3 Locate the Print Platen Roller, as shown below. 4 Use a Cleaning Pad from the Printer Cleaning Kit to wipe the roller clean.
RESTRICTED USE ONLY Fargo Electronics, Inc. Cleaning the Platen Rollers (continued) Step Procedure 5 Locate the Transfer Platen Roller, as shown below. 6 Use a Cleaning Pad from the Printer Cleaning Kit to wipe the roller clean. Press the Forward and Back buttons to move the roller back and forth while cleaning. If using a Printer with a Card Lamination Module, attached, wipe the Lamination Platen Roller clean as well.
RESTRICTED USE ONLY Fargo Electronics, Inc. Section 7: Packing the HDP800 Series Card Printer The purpose of this section to provide the User with a specific packing procedure for the HDP 800 Series Card Printer. Follow this instruction to pack the Card Printer for transport. Step Procedure 1 Clean the inside of the Printer with deionized air. Wipe it down with a lint-free cloth. 2 Clean the Printhead with a Printhead pen. 3 Insert the cardBoard dancer stiffener into the base Module.
RESTRICTED USE ONLY Fargo Electronics, Inc. Section 8: Board Level Diagnostics The purpose of this section to provide the User with specific Board Level Diagnostic procedures for Board Errors and Sensor Testing for the HDP 820 Card Printer. Board Errors Resolving the EE Memory Error Symptom: An error has occurred in the permanent circuit memory. Step Procedure 1 Reboot the Printer. 2 If the problem persists, the Main Print Board will need to be replaced.
RESTRICTED USE ONLY Fargo Electronics, Inc. Resolving the DRAM Memory Error Symptom: An error has occurred in the removable memory Module (SIMM). Step Procedure 1 Reboot the Printer. 2 If the problem persists, remove the rear cover and ensure that the SIMM (080229) is seated properly. 3 If the memory Module is not seated properly, remove the Board and reinstall. 4 If the installation appears correct and the error persists, the SIMM (080229) on the Main Print Board will need to be replaced.
RESTRICTED USE ONLY Fargo Electronics, Inc. Sensor Testing Step Procedure 1 Check the voltage to determine if a Sensor is working. 2 a. Test the voltage of each Sensor using ground (GRD = Chassis) to the correct pin on each connector. See Sensor Location and Voltages table on the next page). b. Block a slot Sensor with a card. c. Cover a reflective Sensor with a card. 3 a. Troubleshoot the Ribbon Sensor by using the RibbonTraq markss on the ribbon and Film to cover the ribbon and Film Sensors.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Sensor Location and Voltages Sensor Location Pin Board Low Range VDC High Range VDC Upper Film Sensor J66 8 Print Blocked 0 Unblocked +5 Upper Film Encoder J66 4 Print Unblocked .17 Blocked 3.0 - 3.3 Lower Film Sensor J65 8 Lam Covered .9 Uncovered 3.5 - 5.0 Lower Film Encoder J65 4 Lam Unblocked .17 Blocked 3.0 - 3.3 Card Position Sensor J62 4 Lam Unblocked .17 Blocked 3.0 - 3.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Sensor Location and Voltages(continued) Sensor Location Pin Board Low Range VDC High Range VDC Ribbon Sensor (5) J65 3 Print Covered .9 Uncovered 3.5 - 5.0 Ribbon Sensor (4) J65 5 Print Covered .9 Uncovered 3.5 - 5.0 Ribbon Sensor (3) J65 11 Print Covered .9 Uncovered 3.5 - 5.0 Ribbon Sensor (2) J65 7 Print Covered .9 Uncovered 3.5 - 5.0 Ribbon Sensor (1) J65 9 Print Covered .9 Uncovered 3.5 - 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Sensor Location and Voltages for the Lamination Module Sensor Location Pin Board Flipper Home Sensor J42 4 Lam Mod Covered Card Position Sensor J35 4 Lam Mod Unblocked .17 - .9 Blocked 3.0 – 3.3 Hopper Full Sensor J65 4 Lam Mod Covered Uncovered 3.0 - 3.3 Roller Lift Sensor J36 4 Lam Mod Unblocked .17 - .9 Blocked 3.0 – 3.3 Lamination Arm open Sensor J40 4 Lam Mod Unblocked .17 - .9 Blocked 3.0 – 3.
RESTRICTED USE ONLY Fargo Electronics, Inc. Section 9: LCD On-Line Menu Navigation The purpose of this section to provide the User with specific procedures for LCD On-Line Menu Navigation, Test Image Printing and Printer Setup for the HDP 820 Card Printer. Entering the LCD Menu and selecting an Option The MENU option is above the center softkey button, as shown below. This allows you to access several test, setup and reporting functions.
RESTRICTED USE ONLY Fargo Electronics, Inc. Entering the LCD Menu and Selecting an Option (continued) Step Procedure 1 Use the scroll buttons to move up or down through the menu options, as shown below. (Note: The brackets appear on either side of the active Menu option.) 2 Press the button below Select to choose an option. Choose from these five categories: Print Test Image, Setup Printer, Show Error Count, Show Card Count and System Upgrade.
RESTRICTED USE ONLY Fargo Electronics, Inc. Selecting from the HDP800 Series Menu Option Structure Tree HDP 800 Series Card Printer/Encoders Service Manual (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Printer Setup The Printer parameters found in Setup Printer are preset at the factory and should not need to be changed unless an issue develops. If a change to these settings is needed, be sure to record the changes on the Default settings sticker located on the back of the Printer. Caution: These settings are optimized at the factory and will rarely need to be changed.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Printer Setup (continued) Step 3 Procedure Be sure to run this test after each adjustment. Run the Alignment Test Image by selecting the following options: MENU, PRINT TEST IMAGE and GRAY/ALIGN YMC. All HDP images must have an extra 0.04 in. (1mm) over bleed on all sides of the card. The Outer Alignment Arrows should fall in this area when the image is properly centered; they will be left off of the card when transferred.
RESTRICTED USE ONLY Fargo Electronics, Inc. Preparing to Adjust the Print Offset, Transfer TOF and Transfer EOF Step Procedure 1 Before starting the alignment procedures, you must first establish a baseline from which to start the adjustments. 2 Select MENU, Setup Printer. 3 Select the Print Offset button. 4 Set to –32 and press the Select button. 5 Select Transfer TOF. 6 Set to +40 and press the Select button. 7 Select the Transfer EOF button. 8 Set to –24 and press the Select button.
RESTRICTED USE ONLY Fargo Electronics, Inc. Aligning the Print Offset This procedure positions the image correctly on the HDP Film. Refer to the Preparing to adjust the Print Offset, Transfer TOF and Transfer EOF procedure in Section 8, page 449, for proper sequence. Step Procedure 1 Choose MENU, Print Test Image and Gray/Align YMC to print a test card. 2 a. Examine the test card. The open end of the Outer Alignment Arrows should appear at the edge of the Film (shown below as a dotted line). b.
RESTRICTED USE ONLY Fargo Electronics, Inc. Aligning the Print Offset (continued) Step Procedure 5 Measure the distance from the top edge of the transferred area to the top edge of the inward pointing arrows. 6 Calculate the Print Offset value • Inches: -32 – (Distance x 300) • Millimeters: -32 – (Distance x 11.8) Example: Inches: -32 – (.020 x 300) = 34: Note: The result of this equation may be a negative value. 7 Adjust the Print Offset value. 8 Press SELECT to save the value.
RESTRICTED USE ONLY Fargo Electronics, Inc. Setting the Transfer TOF This procedure positions the HDP Film correctly on the leading edge of the card. Refer to the Preparing to adjust the Print Offset, Transfer TOF and Transfer EOF procedure in Section 8, page 449, for proper sequence. Step Procedure 1 Choose MENU, Print Test Image and Gray/Align YMC to print a test card. 2 Examine the test card. • The Inner Alignment arrows should appear at the edge of the leading edge.
RESTRICTED USE ONLY Fargo Electronics, Inc. Setting the Transfer TOF (continued) Step Procedure 3 Record the Transfer TOF value on the test card last printed. 4 Select MENU, Setup Printer and Transfer TOF. 5 Measure the distance from the leading edge of the card to the leading edge of the transferred image. 6 Calculate the Transfer TOF value for inches or mm. • Inches: 40 – (Measurement x 300) • Millimeters: 40 – (Measurement x 11.8) Example: Inches: 40 – (.
RESTRICTED USE ONLY Fargo Electronics, Inc. Setting the Transfer EOF This procedure controls the point on the card at which the Transfer Roller lifts and ceases transfer. Refer to the Preparing to adjust the Print Offset, Transfer TOF and Transfer EOF procedure in Section 8, page 449, for proper sequence. Step Procedure 1 Choose MENU, Print Test Image and Gray/Align YMC to print a test card. 2 a. Examine the test card.
RESTRICTED USE ONLY Fargo Electronics, Inc. Setting the Transfer EOF Step Procedure 9 Print a test card as described in step 1. 10 a. Repeat steps 1 to 9 until the test image is correctly positioned. b. If the inner alignment arrows are not printing on the card (but are just off the edge), decrease the Print Offset setting by two or three Pixels. (Note: The entire inner alignment arrow will not show up on the card. More important is that the card shows equal amounts of the arrows.
RESTRICTED USE ONLY Fargo Electronics, Inc. Adjusting the Transfer Tension This procedure positions the image correctly on the card. Refer to the Preparing to adjust the Print Offset, Transfer TOF and Transfer EOF procedure in Section 8, page 449, for proper sequence. Step Procedure 1 Choose Menu, Print Test Image and Gray/Align YMC to print a test card. 2 Record the Transfer Tension value on the test card last printed. 3 Examine the test card. 4 a.
RESTRICTED USE ONLY Fargo Electronics, Inc. Adjusting the Film Drive The Film Drive sets the baseline for the Film Tension and should not be adjusted by the reseller or the end user. Adjusting the Ribbon Tension This procedure controls the tension of the color ribbon during printing in order to adjust the image placement. Adjust the ribbon tension if the ribbon wrinkle is appearing on the card.
RESTRICTED USE ONLY Fargo Electronics, Inc. Adjusting the Ribbon Drive The Ribbon Drive sets the baseline for the Ribbon Tension and should not be adjusted by the reseller or end user. Adjusting the Transfer Temperature Step Procedure 1 Choose MENU, Print Test Image and Gray/Align YMC to print a test card. 2 Examine the test card. 3 Select MENU, Setup Printer and Transfer Temperature. 4 Record the Transfer Temperature value on the test card last printed.
RESTRICTED USE ONLY Fargo Electronics, Inc. Setting the Flattener Temperature The Flattener Temperature controls the heat of the Flattener. (Note: The Flattener will straighten a card after the image has been transferred to it. This may be adjusted from the LCD Menu or from the Image Transfer tab of the Driver.) Setting the Printhead Resistance Step 1 Procedure Locate the Printhead Setting Number on the bottom of the Printhead. The number reads R=XXXX.
RESTRICTED USE ONLY Fargo Electronics, Inc. Adjusting the Image Darkness Step Procedure 1 Choose MENU, Print Test Image and Gray/Align YMC to print a test card. 2 Examine the test card. 3 Select MENU, Setup Printer and Image Darkness. 4 Record the Image Darkness value on the test card last printed. 5 Enter a negative value to lighten the printed image. OR Input a positive value to darken the printed image.
RESTRICTED USE ONLY Fargo Electronics, Inc. Changing the Encoder Settings Make this selection to modify the Encoder settings. These settings would need to be changed (a) if the Print Board is replaced or (b) if the Printer is upgraded to include an Encoder. • Mag: None or Installed. • Smart: None or Installed. • Prox: None or Installed. Step Procedure 1 Select MENU, Setup Printer and Encoder Settings. 2 Change the desired option as needed.
RESTRICTED USE ONLY Fargo Electronics, Inc. Setting the Magnetic TOF Use this setting to position the magnetic data at the correct distance from the leading edge of the card. • The Magnetic TOF is the distance from the edge of the card to the Start Sentinel (SS). • The Start Sentinel marks the beginning of the encoded data. (Note: According to the magnetic recording standard (ISO 7811), the correct Start Sentinel distance is 0.293 inches ± 0.020 inches (7.44 mm ± 0.
RESTRICTED USE ONLY Fargo Electronics, Inc. Setting the Magnetic TOF Step Procedure 7 Press SELECT to save the value. 8 Test the position of the Start Sentinel by magnetically encoding a card and checking as described in Step 1 in this same procedure. 9 Repeat Steps 1 to 6 until the Magnetic TOF is correct. .293“ / 7.44mm Magnetic Track Data Leading Edge of Card + HDP 800 Series Card Printer/Encoders Service Manual (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Adjusting the Flipper Offset Step Procedure 1 Select MENU, Setup Printer and Flipper Offset. 2 Change the setting in small increments if the card is not feeding correctly. (Note: A negative adjustment will lower the side of the Flipper Table closest to the Exit Hopper.) 3 Press the Select button to save the value. Adjusting the Lamination Flipper Offset Step Procedure 1 Select MENU, Setup Printer and Flipper Offset.
RESTRICTED USE ONLY Fargo Electronics, Inc. Adjusting the LAM TOF and EOF Step 1 Procedure Applies only if the Printer is equipped with the Card Lamination Module. • Use this control to align the PolyGuard Overlaminate patch on the card. Decrease the Lamination TOF value to move the overlaminate patch more toward the leading edge of the card. • Increase the Lamination TOF value to move the overlaminate patch more toward the trailing edge of the card.
RESTRICTED USE ONLY Fargo Electronics, Inc. Adjusting the Lamination Sensor Calibration Step Procedure Applies only if the Printer is equipped with the Card Lamination Module. (Note: This setting reports the current Lamination Sensor calibration setting as dictated by the Printer Driver's Sensor calibration procedure. In most cases, this will not need to be changed.) 1 Adjusting the Lamination Temperature Setting Step 1 Procedure Applies only if the Printer is equipped with the Card Lamination Module.
RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Show Card Count option Step Procedure Use this option to view the total Card Count (CC), Pass Count (PC), Transfer Count (TC) and Lamination Count (LC). 1 • The Card Count is the total number of cards the Printer has produced. • The Pass Count is the total number of print passes made by the Printhead. (Note: A pass is measured each time a single ribbon Panel is printed or passes beneath the Printhead.
RESTRICTED USE ONLY Fargo Electronics, Inc. Section 10: Firmware Updates The purpose of this section is to provide the User with information on the internal software or Firmware, which controls all aspects of the Printer's operation. New Firmware versions may be released containing enhancements, such as improved reliability, added features or better print quality.
RESTRICTED USE ONLY Fargo Electronics, Inc. Firmware Updater Application Program (continued) Step Procedure 2 Click on OK when prompted to Save this Program to Disk and then select a folder in which to save the Updater file. 3 a. Once the file has been downloaded, navigate to the location where the file was saved. The Firmware Updater program has been compressed for ease of downloading. b. Decompress the file by double-clicking on the UPDATER.EXE icon. 4 Double-click on the SETUP.
RESTRICTED USE ONLY Fargo Electronics, Inc. Downloading Firmware Updates Step Procedure 1 Refer to the following steps to download Firmware updates: 2 Select the Download Firmware button. If you have Internet access, this will automatically take you to the Firmware Updates section of the Fargo website. If it does not, manually open your browser and go to the Firmware Updates section in the Fargo Electronics Technical Support Web site: http://www.fargo.
RESTRICTED USE ONLY Fargo Electronics, Inc. Updating the Printer's Firmware Now that you have installed and opened the Firmware Updater program and downloaded the firmware update file, you can begin updating your printer's firmware. It is important to note that there are two types of Firmware for certain Fargo Printer models, the Main Firmware and the LCD Firmware, each of which has a slightly different update process.
RESTRICTED USE ONLY Fargo Electronics, Inc. Updating the Main Firmware (continued) Continued on the next page HDP 800 Series Card Printer/Encoders Service Manual (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Updating the Main Firmware (continued) Step 8 Procedure Wait: The Firmware update will now take a few minutes. Check the Printer's LCD for the status. (Note: When the update is complete, the LCD will indicate if the update was successful.) 9 If the Upgrade Successful is displayed, click on Exit on the Sending Update to Printer dialog screen. 10 Press the Printer's Exit button.
RESTRICTED USE ONLY Fargo Electronics, Inc. Updating the LCD Firmware Step Procedure 1 Make sure the Printer is powered ON, connected to the PC and in its READY mode. 2 From the Firmware Updater program, click on the Select Update File button. 3 Go to the folder, in which you saved the update file, select it and click Open. The file name, location and version will appear in the Firmware Updater window, as shown on the next page.
RESTRICTED USE ONLY Fargo Electronics, Inc. Updating the LCD Firmware (continued) HDP 800 Series Card Printer/Encoders Service Manual (Rev. 5.
RESTRICTED USE ONLY Fargo Electronics, Inc. Firmware Upgrades (as of 10/07/03) Reference Technical Update No. 53 (dated 02/27/2003). These Firmware Upgrades are for the HDP720 (V2.2.x) and HDP820/820-LC (V2.0.2) Card Printer/Encoders. • Improvement No. 1 (unique error codes): Upper and Lower Film errors are now displayed with unique error codes. In both Firmware versions, the message is: “Film (Upper)-xxx.” A unique code is mapped to every possible Upper and Lower Film error.
RESTRICTED USE ONLY Fargo Electronics, Inc. Firmware Upgrades (as of 10/07/03) (continued) Here are tips for optimized operation: You should allow your Printer/Encoder to warm up for a period of 15 minutes before operation. Always make sure that you have the latest Driver and Firmware. Remember, the recommended relative humidity range for HDP® Printer/Encoders is 20% to 80%. If you operate outside this range, you may experience some flashing, smudging or chipping.
RESTRICTED USE ONLY Fargo Electronics, Inc. Section 11: Fargo Technical Support The purpose of this section to provide the User with an efficient, step-by-step procedure to be used when contacting Fargo Technical Support as needed for the HDP 820 Card Printer. Contacting Fargo Technical Support Step 1 Procedure Read the suggested Sections of the Technical Service and Maintenance Manual in order to troubleshoot the Card Printer.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reading the Serial Numbers on a Fargo printer The purpose of this section is to provide updated instructions for reading serial numbers on a Fargo printer. Finding out when a Fargo Card Printer was manufactured You can determine when your card printer was manufactured by reading directly from the serial number (affixed to your card printer). 1. Year Built: The first two digits in the serial number indicate the year that the printer was manufactured. 2.
RESTRICTED USE ONLY Fargo Electronics, Inc. Section 12: Reviewing Spare Parts Lists Reviewing Spare Parts List for HDP 800 Series Card Printer HDP8xx Series ID Card Printer Recommended Spare Parts List Effective Date: January 2004 For current pricing see http://www.fargopartner.com/support_services/ Category Part Number Part Description Alternate Part Description MSRP List Price Belts and Gears 140212 O-Ring 1-024 Compound 23811 Belt - O-Ring (Film Motors) $1.
RESTRICTED USE ONLY Fargo Electronics, Inc. HDP8xx Series ID Card Printer Recommended Spare Parts List Effective Date: January 2004 Category Part Number Part Description Alternate Part Description MSRP List Price Belts and Gears 810266 Gear-Card Transport Drive Gear-Card Transport Drive $0.72 810271 Gear-Card Feed Shaft Gear- Card Feed Flipper $0.66 D841032 Gear 72 X36 Tooth Gear-Compound Gear $3.50 F000018 Belt 104 GRV .080P 1/8" Width Belt - 104 MXL (back side) $11.
RESTRICTED USE ONLY Fargo Electronics, Inc. HDP8xx Series ID Card Printer Recommended Spare Parts List Effective Date: January 2004 Category Part Number Part Description Alternate Part Description MSRP List Price 140311 Assembly - Pro-L SMART LOCK Board Board -Smart Guard Assembly $124.58 140403 Assembly Board User Interface Board - LCD Display $283.53 140403 Assembly Board User Interface Board - User interface $283.
RESTRICTED USE ONLY Fargo Electronics, Inc. HDP8xx Series ID Card Printer Recommended Spare Parts List Effective Date: January 2004 Category Part Number Part Description Alternate Part Description MSRP List Price 840167 Assembly - Input Covers Cover- Card Input hopper $1,293.44 840169 Assembly - Output Covers Cover- Left -output $460.07 840260 Cover -LAM Roller Cover- Lam (black plastic) $4.42 840361 Cover -Top Tower Cover- Top $159.06 840362 Cover -Mid Tower Cover- Mid Tower $121.
RESTRICTED USE ONLY Fargo Electronics, Inc. HDP8xx Series ID Card Printer Recommended Spare Parts List Effective Date: January 2004 Category Part Number Part Description Alternate Part Description MSRP List Price 120011 Switch ON/OFF 2600-11E Switch ON/OFF 2600-11E $5.66 130063 Power Cord - Black Cord - Domestic $8.58 130067 Filter A.C. Line RT Angle Power Cord Receptacle $25.61 130200 Magnetic Catch Magnetic Door Catch (Used with 130201) $2.
RESTRICTED USE ONLY Fargo Electronics, Inc. HDP8xx Series ID Card Printer Recommended Spare Parts List Effective Date: January 2004 Category Part Number Part Description Alternate Part Description MSRP List Price Misc. Hardware 810455 SpringThermocouple SpringThermocouple $2.22 810480 Spring-Card Idler U-Shaped Springs $1.54 810492 Encoder Wheel Encoder WheelRibbon Drive $12.81 810492 Encoder Wheel Encoder WheelFilm Drive $12.
RESTRICTED USE ONLY Fargo Electronics, Inc. HDP8xx Series ID Card Printer Recommended Spare Parts List Effective Date: January 2004 Category Part Number Part Description Alternate Part Description MSRP List Price Misc. Hardware D840848 Support Magnetic Head Damper Support Magnetic Head Damper $7.74 D840865 Spring Wing Stainless Front Side Input Pinch Springs $4.48 D840865 Spring Wing Stainless Back Side Output Pinch Springs $4.
RESTRICTED USE ONLY Fargo Electronics, Inc. HDP8xx Series ID Card Printer Recommended Spare Parts List Effective Date: January 2004 Category Part Number Part Description Alternate Part Description MSRP List Price Misc. Hardware D841082 Assembly - Base Print Frame 820 Base Module (Complete Module) $2,197.59 D841083 Assembly - Base Mid Frame 820 Mid Module (Complete Module) $2,616.58 D841084 Assembly - Base Top Frame 820 Top Module (Compete Module) $1,682.
RESTRICTED USE ONLY Fargo Electronics, Inc. HDP8xx Series ID Card Printer Recommended Spare Parts List Effective Date: January 2004 Category Part Number Part Description Alternate Part Description MSRP List Price Misc. Hardware D85025302 Assembly - Input Tray #2 Assembly - Input Tray #2 HDP 825 ONLY $0.00 D850254 Assembly - Cleaning Cartridge Assembly Cleaning Cartridge HDP 825 ONLY $34.95 D880153 Roller (DELRIN AF) Card Idler Roller - Card Idler $4.
RESTRICTED USE ONLY Fargo Electronics, Inc. HDP8xx Series ID Card Printer Recommended Spare Parts List Effective Date: January 2004 Category Part Number Part Description Alternate Part Description MSRP List Price Motors D840980 Assembly Motor A000124 Motor Rib Motor - Ribbon Take-Up Assembly $18.72 D841045 Assembly - Stepper Base MOD Motor - Lamination Stepper $132.02 D841073 Assembly Motor A000124 LAM Lift Motor - (Lamination Roller) $16.
RESTRICTED USE ONLY Fargo Electronics, Inc. HDP8xx Series ID Card Printer Recommended Spare Parts List Effective Date: January 2004 Category Part Number Part Description Alternate Part Description MSRP List Price 840102 Assembly - Cleaning Roller Roller- Cleaning Assembly $194.42 840220 Roller-Card Inverter Roller- Flip Table Roller $49.21 84031411 Roller-Card Full Width Roller- Full Card $48.69 840320 Roller-Platen LAM Roller- Platen $45.
RESTRICTED USE ONLY Fargo Electronics, Inc. HDP8xx Series ID Card Printer Recommended Spare Parts List Effective Date: January 2004 Category Part Number Part Description Alternate Part Description MSRP List Price 140404 Assembly Board Ribbon Sensor Sensor - Ribbon Assembly $36.73 140407 Assembly - Sensor Board Sensor - Ribbon Board Assembly $12.35 140407 Assembly - Sensor Board Sensor - Module close $12.35 140407 Assembly - Sensor Board Sensor - Output Stacker $12.
RESTRICTED USE ONLY Fargo Electronics, Inc. HDP8xx Series ID Card Printer Recommended Spare Parts List Effective Date: January 2004 Category Part Number Part Description Alternate Part Description MSRP List Price Sensors 840136 Assembly Sensor 070048 SensorITM-TUP Sensor - Film Takeup $24.31 840141 Assembly Sensor 070049 SensorCard-PSN Sensor - Card Feed Card Path $20.48 840199 Assembly - Ribbon Sensor Array LAM Sensor - Lower Film Sensor $105.
RESTRICTED USE ONLY Fargo Electronics, Inc. HDP8xx Series ID Card Printer Recommended Spare Parts List Effective Date: January 2004 Category Part Number Part Description Alternate Part Description MSRP List Price Sensor D840625 Assembly - Sensor E000002 Sensor Card FTB Sensor - Card Feed Flipper Table $21.78 D840982 Assembly Sensor 070048 Sensor Rib Spy Sensor - Ribbon Encoder $24.31 D840983 Assembly Sensor 070048 Sensor PRN PSN Sensor - Headlift position $24.
RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing Spare Parts List for Card Lamination Module HDP8xx LAM Series ID Card Printer Recommended Spare Parts List Effective Date: January 2004 For current pricing see http://www.fargopartner.com/support_services/ Category Part Number Part Description Alternate Part Description MSRP List Price 140212 O-Ring 1-024 Compound 23811 Belt - Drive 0-Ring $1.00 760286 Pulley-Ribbon Motor Pulley-Ribbon Motor $1.
RESTRICTED USE ONLY Fargo Electronics, Inc. HDP8xx LAM Series ID Card Printer Recommended Spare Parts List Effective Date: January 2004 Category Part Number Part Description Alternate Part Description MSRP List Price Belts and Gears F000109 Belt 180 GRV .080P 1/8W Belt- Flipper Drive $12.68 F000158 O-Ring .103 X 1.063 SH A 80 Belt - O-Ring .103 X 1.063 $1.17 820593 Assembly Board Ribbon ID Sensor Sensor - Assembly - Board $45.
RESTRICTED USE ONLY Fargo Electronics, Inc. HDP8xx LAM Series ID Card Printer Recommended Spare Parts List Effective Date: January 2004 Category Part Number Part Description Alternate Part Description MSRP List Price D870088 Base Plate Base Plate $0.00 D870124 Cover LAM Output Cover LAM Output $45.50 D870143 Cover LAM Main Cover- HDP 8XX Cover LAM Main $390.00 D870144 Cover Top LAM Cover- HDP 8XX Cover Top LAM $159.00 D870149 Cover Access Cover- Base Plate Cover -Access $0.
RESTRICTED USE ONLY Fargo Electronics, Inc. HDP8xx LAM Series ID Card Printer Recommended Spare Parts List Effective Date: January 2004 Category Part Number Part Description Alternate Part Description MSRP List Price 140083 Foot Rubber Bumper Rubber Foot bumper $1.04 150094 Spring-EXT .125 x .875 x .014 Tension Spring $2.28 150141 Spring-COMP .480Dx .750L x.036 Flipper Spring $0.84 760293 Hub Ribbon Right Hub Ribbon Right $0.65 760294 Hub Ribbon Left Hub Ribbon Left $0.
RESTRICTED USE ONLY Fargo Electronics, Inc. HDP8xx LAM Series ID Card Printer Recommended Spare Parts List Effective Date: January 2004 Category Part Number Part Description Alternate Part Description MSRP List Price Misc. Hardware D870135 Guard Heat Roller Guard Heat Roller $12.94 D870136 Spring LAM PSR Spring-LAM PSR $0.00 D870137 Shaft Spring Mount Shaft-Spring Mount $0.00 D870150 Hopper LAM Reject Hopper-LAM Reject $0.00 D870153 Assembly LAM Arm Assembly LAM Arm $1,109.
RESTRICTED USE ONLY Fargo Electronics, Inc. HDP8xx LAM Series ID Card Printer Recommended Spare Parts List Effective Date: January 2004 Category Part Number Part Description Alternate Part Description MSRP List Price D870183 Assembly Motor LC Headlift Assembly - Motor LC Headlift $0.00 D870187 Assembly Motor LC Take-up Assembly - Motor LC Take-up $0.00 D870217 Assembly - Motor LAM FLIP Assembly - Motor LAM FLIP $83.52 D870218 Assembly - Motor LAM Platen Assembly - Motor LAM Platen $83.
RESTRICTED USE ONLY Fargo Electronics, Inc. HDP8xx LAM Series ID Card Printer Recommended Spare Parts List Effective Date: January 2004 Category Part Number Part Description Alternate Part Description MSRP List Price D870186 Assembly Sensor LC Card POSN Sensor - Assembly LC Card POSN $35.56 D870188 Assembly Board Flipper Sensor LC Sensor - Assembly Board Flipper Sensor LC $19.82 D870189 Assembly Slotted Sensor Mount Sensor - Assembly Slotted Mount $51.
RESTRICTED USE ONLY Fargo Electronics, Inc. HDP8xx LAM Series ID Card Printer Recommended Spare Parts List Effective Date: January 2004 Category Part Number Part Description Alternate Part Description MSRP List Price Sensors D870221 Assembly Film Sensor LC Sensor - Assembly Film Sensor LC $0.00 D870228 Assembly - Hopper Sensor Sensor - Assembly Hopper $11.70 D870241 Assembly - Lower LAM Sensor Sensor - Assembly Lower LAM $0.00 2003, FARGO Electronics, Incorporated.
RESTRICTED USE ONLY Fargo Electronics, Inc. Glossary of Terms Term Definition 24-bit color A color depth for an image that uses 8 bits for each color (red, blue, green) combining the possible 256 shades to provide a color depth of 16.7 million colors. AC - Alternating Current An electrical current that reverses its direction at regular intervals (typically 50 - 60 times a second). Access Card The card for the SmartGuard security system.
RESTRICTED USE ONLY Fargo Electronics, Inc. Glossary of Terms (continued) Term Definition Barcodes A Series of alternating black and white stripes, of varying widths (each character denoted by a set number and width of black stripes) that allows characters to be optically read by a computer. Batch print A file sent down from the computer that contains commands to print a number of cards, sequentially.
RESTRICTED USE ONLY Fargo Electronics, Inc. Glossary of Terms (continued) Term Definition Cache A type of memory buffer to store data temporarily, used to hold information that is most often exchanged between controller and peripheral, to expedite data transfer. Calibrating A procedure to adjust an electro-mechanical device so that it operates within established parameters. Cleaning Roller High tack rollers positioned just after the input hopper to lift debris off the card as it rolls over it.
RESTRICTED USE ONLY Fargo Electronics, Inc. Glossary of Terms (continued) Term Definition CR79 A card dimension standard of 2.0625" L X 3.3125" W (+/-0.002" W, +/-0.005" L) or 52.400 X 84.150 mm. CR-80 A card dimension standard of 2.125" X 3.370" (+/-0.002" W, +/0.005" L) or 53.975 X 85.598 mm. CR-90 A card dimension standard of 2.375" X 3.625" (+/-0.002" W, +/0.005" L) or 60.325 X 92.075 mm. CR-100 A card dimension standard of 2.625" X 3.875" (+/-0.002" W, +/0.005" L) or 66.675 X 98.425 mm.
RESTRICTED USE ONLY Fargo Electronics, Inc. Glossary of Terms (continued) Term Definition Direct-to-Card (DTC) Printing The Direct-to-Card printing process prints digital images directly onto any plastic card with a smooth, clean, glossy PVC surface. Dither A system of distributing dots to control the hue, brightness and/or saturation. In Monochrome printing, this controls the brightness. In color printing, dithering can supply a larger color gamut than nondithering.
RESTRICTED USE ONLY Fargo Electronics, Inc. Glossary of Terms (continued) Term Definition Dwell Time The speed at which the card moves across the lam roller, measured in seconds/inch (sec/in). This may be adjusted in the Driver to ensure adhesion and card flatness. Dye Migration The diffusion of dye out of the card surface and into another receptive surface, such as a vinyl pouch card holder, resulting in a faded image.
RESTRICTED USE ONLY Fargo Electronics, Inc. Glossary of Terms (continued) Term Definition Encoder (wheel) An electromechanical device, attached to a shaft that detects the change in rotational position, incremented to count ticks per revolution. The Printer's Encoder wheel both detects motion and measures the amount of rotation in the movement of the ribbon. Engine A generic term for a collection of systems and mechanisms that is dedicated to executing a specific function.
RESTRICTED USE ONLY Fargo Electronics, Inc. Glossary of Terms (continued) Term Definition Flash Memory A microchip based non-volatile memory device that holds its data when power is removed. This allows for field reprogramming of the Printer commands, such as Printer Firmware upgrades, without the necessity of changing chips. Font A character set similar in style and form. Fonts can be graphical or mathematical constructs, represented by a Series of dots or an assembly of curves and lines.
RESTRICTED USE ONLY Fargo Electronics, Inc. Glossary of Terms (continued) Term Definition Hard Drive A high capacity storage device in a PC consisting of nonremovable magnetically encodable platters. Hardware Physical components of a system such as the Printer, the PC, the power supply. HDP (High Definition Printing™) The High-Definition Printing process prints full-color images onto clear HDP transfer film (InTM).
RESTRICTED USE ONLY Fargo Electronics, Inc. Glossary of Terms (continued) Term Definition IEEE 1284 (Institute of Electrical and Electronics Engineers 1284) A standard method of signaling for a bi-directional parallel interface on personal computers. To ensure proper Printer communications and image output, Fargo recommends a parallel interface cable that complies with this specification. Image A collection of pictures or graphical elements that compose the visual features on a card.
RESTRICTED USE ONLY Fargo Electronics, Inc. Glossary of Terms (continued) Term Definition Landscape A document layout that is viewed with the document's long axis in a horizontal orientation. LCD (Liquid Crystal Display) A device that contains a liquid crystal between two pieces of polarized film through which reflected or ambient light can pass. When a current is applied, the liquid's polarity changes and blocks the passage of the light resulting in an opaque area of the display.
RESTRICTED USE ONLY Fargo Electronics, Inc. Glossary of Terms (continued) Term Definition MB (Megabyte) A unit of storage that equals 1,048,576 bytes. Memory A generic term for any device that stores digital information using magnetic media or digital chip storage device. Menu A descriptive list of headings above nested functions that aid navigation to a specific operation. These are found in computer applications, with the heading at the top of a subset of like functions.
RESTRICTED USE ONLY Fargo Electronics, Inc. Glossary of Terms (continued) Term Definition Oversized Cards Oversized cards are used for more efficient visual identification and are available in many non-standard sizes. The most popular sizes are CR-90 (3.63" x 2.37"/92mm x 60mm) and CR-100 (3.88" x 2.63"/98.5mm x 67mm). Overlaminate Protective clear or holographic material to increase security and durability applied over the printed surface with a hot roller.
RESTRICTED USE ONLY Fargo Electronics, Inc. Glossary of Terms (continued) Term Definition Pinch roller A free spinning (non-driven) roller that presses the card against the drive roller, on the opposite side, to ensure an adequate normal force for proper traction. Pixel Short for picture element. The smallest element of a graphic. Platen The hard rubber roller that drives the media through the Printer, providing support to the backside of the media during printing or laminating.
RESTRICTED USE ONLY Fargo Electronics, Inc. Glossary of Terms (continued) Term Definition Printhead The device on a Printer that produces the image on the media. PVC Abbreviation for polyvinyl chloride, often called vinyl. PVC is the component of the 0.002" thick clear, dye receptive film on the surface of the identification card and is the primary component of the identification card cores. Queue A sequence of files or sets of data, awaiting transmission or processing.
RESTRICTED USE ONLY Fargo Electronics, Inc. Glossary of Terms (continued) Term Definition Resolution The number of individual Pixels in a graphic, taken over a given length, used to indicate the sharpness of the picture and the level of detail. The number of elements in the printhead determines Fargo Printer resolution.
RESTRICTED USE ONLY Fargo Electronics, Inc. Glossary of Terms (continued) Term Definition Self-test A pre-determined print file used to confirm Printer operation typically sent from the Driver or stored in the Printer's memory. Sensor An electro-mechanical/electro-optical device used to indicate a change in state in the Printer such as when a card reaches a certain location. Serial communications The transfer of data, one bit at a time and in sequential order, using a single wire.
RESTRICTED USE ONLY Fargo Electronics, Inc. Glossary of Terms (continued) Term Definition Spooling Rather than moving a print job directly to the Printer, the job is written to the disk so that the user can access the application faster while Windows takes care of printing in the background. SS (Start Sentinel) The character denoting the end of a magnetic data string. Stacker The device that moves the finished cards onto the output column ordering them First In, First Out.
RESTRICTED USE ONLY Fargo Electronics, Inc. Glossary of Terms (continued) Term Definition Thermocouple A device for measuring temperature using a junction of two wires of dissimilar metals that produce a voltage when heated that varies proportionally with the temperature. Thin Film Overlaminate A 0.25-mil thick resin material that enhances card security and durability applied over the printed surface with a hot roller. Available as clear or with embedded holographic-type security images.
RESTRICTED USE ONLY Fargo Electronics, Inc. Glossary of Terms (continued) Term Definition UPS (Un-interruptible Power Supply) An AC power supply, typically powered by batteries, which provides temporary power to the PC or Printer during an interruption of the supply voltage. USB (Universal Serial Bus) A 1.5M/sec (12Mbit/sec) serial communication interface that can support 127 separate devices consisting of 4 wires: power, ground, data in and data out.
RESTRICTED USE ONLY Fargo Electronics, Inc.
RESTRICTED USE ONLY Card Capacity, 12 Card Cleaning Assembly, 22 Card Cleaning Cartridge, 68 Card Count, 134 Card Design, 33 Card Detection Sensor, 75 Card Feed Gear - 3, 355 Card Feed Motor Assembly, 360 Card Feed Roller Motors, 67, 71, 78, 82 Card Feed Sensor, 362 Card Feed Shaft Gear on the Cleaning Roller Assembly, 356 Card Feeding Errors, 68, 69, 70 card feeds improperly off Flipper table, 73 Card flipping area, 71 card grid, 213 Card Illustration, 205 Card Input Guide adjustment, 143, 144, 145, 146,
RESTRICTED USE ONLY color matching, 190, 504 color matching algorithm, 190 color matching software, 190 colors, 12 Colors misregistered, 60 Communication Errors, 60, 62 Compound Gear, 347 Compressed air, 504 compressed Firmware Update file, 470 Consistent Temperature, 47 Contrast, 504 Contrast/Gamma, 201 Control Panel, 504 Control Panel Assembly Components, 280 Control Panel Bezel, 280 Copies, 236 copyright/version information, 237 correct Printer installation, 60 Cover Removal, 273 CR-100, 505 CR-100 patc
RESTRICTED USE ONLY Dye Migration, 507 Dye-Sub Intensity slide, 201 dye-sub printed image, 201 Dye-Sublimation, 16, 507 Dye-Sublimation Cyan Panel, 32 Dye-Sublimation Magenta Panel, 32 dye-sublimation ribbon Panels, 201 Dye-Sublimation Yellow Panel, 32 E E card, 507 E-card Docking Station, 507 ECP Mode (Enhanced Capabilities Port Mode), 507 edge of card, 462 Edge-to-Edge, 507 Edge-to-Edge printing, 235 EE Checksum Error, 51, 438 EE Error, 52 EE Memory, 507 EE Memory Error, 51, 438 EEPROM (Electrically Eras
RESTRICTED USE ONLY Firmware Updates, 469, 470, 473, 474 Firmware Upgrade, 467 Firmware Upgrades, 476, 477 Flash Memory, 509 flashing, 477 Flashing GREEN, 28 Flattener Temperature, 208, 459 Flattener Time out, 53 Flipper align.
RESTRICTED USE ONLY high-coercivity Magnetic Stripes, 219 high-resolution, 24-bit color images, 127 holographic-type overlaminates, 49 Hopper Lift, 70 Horizontal adjustment, 206 HTML (HyperText Markup Language), 510 HTTP (HyperText Transfer Protocol), 510 Humidity, 13 I IC (Integrated Circuit), 510 IC smart cards/proximity cards, 178 ID (Identification), 510 ID format, 192 ID software applications, 227 IEEE 1284 (Institute of Electrical and Electronics Engineers 1284), 511 I-EEE 1284 compliant cable, 60 Im
RESTRICTED USE ONLY Lamination TAB, 104, 107 Lamination Take-Up Encoder Sensor Assembly, 327 Lamination, not adhering, 106, 107 Laminator Controls, 37 Laminator Temperature Adjustment, 47 Laminator Warming, 46 LAN (Local Area Network), 511 Landscape, 512 LCD, 78, 82, 113, 122 LCD (Liquid Crystal Display), 512 LCD and Softkey Control Pad, 25 LCD Display, 20, 25, 28, 71, 82, 224 LCD Display Messages, 50, 51, 52, 53, 54 LCD error, 76 LCD Firmware, 474 LCD Interface Cable, 349, 355 LCD Menu, 444 LCD Menu and S
RESTRICTED USE ONLY Multiple Cards Fed, 54 multiple messages, 29 N Network, 513 new Platen Roller, 330 new Platen Roller Assembly, 330 New Temperature Setting, 37 New Temperature Settings, 47 new value, 82 No ENC Response, 54 No MAG Encoder, 54 No Magnetic Encoder, 76 No Prox Encoder, 54 No Smart Encoder, 83 No SMART Encoder, 54 O obstruction, 72 Oersted (Oe), 513 Off, 28 Offset, 513 Open Printer or transfer station, 90 Operating Temperature, 14 O-Ring, 513 OS (Operating System), 513 Output, 513 output err
RESTRICTED USE ONLY Power Cord Receptacle, 366 Power Port, 22 Power Supply (150240), 369 Power Switch, 22, 365 prevents magnetic encoding, 223 Print All Black With K Panel, 210 Print and Transfer Stations, 26 Print Area, 14 Print Back Side First option, 194 Print back side only, 195 print both sides, 192, 193 Print Both Sides option, 193, 195 Print Data, 54 Print Driver, 515 Print Job, 515 Print K Only option, 216 Print Length, 233 Print Module, 349 Print Offset, 449, 450, 451 Print Offset value, 451 Print
RESTRICTED USE ONLY Prox Setting, 83 Proximity cards, 106 Pulley Gear Combo, 285, 286 PVC, 516 PVC core, 106 PVC laminate, 33 Q Queue, 516 R Radio frequency interference, 60 RAM (Random Access Memory), 516 RAM Memory Error, 56, 439 Rasterize, 516 Reading Access Card, 58 Ready/Printer Open Screens, 26 Realigning Film, 56 Rear Transfer Cover, 275 Reboot, 516 Receiving encoding data, 76 recorded magnetic data, 225 ReFilm Drive O-Rings, 323 Registration, 516 registration problems, 129, 130 regulator, 89 Regula
RESTRICTED USE ONLY Ribbon Type setting, 87 ribbon wrinkle problems, 115, 116 Ribbon/Cards, 164, 245, 259 RibbonTraq, 517 RibbonTraq mark, 85, 88 RibbonTraq marks, 440 Right Cards, 178 Right Cards/HDP Print Process, 178 RMA number, 517 Roller, 517 rotate front by 180 Degrees, 196 rotates image, 196 RS-232, 517 S safety issues, 136, 164, 245, 259 Safety Standards, 11 Saturation, 517 Save this Program to Disk, 470 Scroll Buttons, 21 second K Panel, 193 second parallel port into, 61 SELECT FUNCTION screen, 44
RESTRICTED USE ONLY surface roughness, 180 switch box, 61, 63 Switch box, 519 Switch Box, 519 System Check Screens, 25 system Firmware, 55 System Requirements, 15 System Upgrade, 467 System Upgrade option, 471 T TAC, 519 Tape adhesion Test, 181, 183 Tape Test, 207 Target Temperature, 46 Technical Specifications, 12 Temp file, 519 Temperature Adjustment, 37 Temperature Timeout, 56 Temperature Timeout problem, 99 test image, correctly positioned, 453 Testing Memory, 56 Test-print, 519 Thermal Transfer Film,
RESTRICTED USE ONLY unblocked Sensor, 75, 105 Undefined Area(s) - K Panel Resin tab, 212 Undefined Area(s) option, 212 Unknown Ribbon Type, 57 Update, 520 Update Failed, 57 Update file, 470 Update Firmware Now, 57 Upgrade Failed or Upgrade Firmware Now on, 473 Upgrade Successful, 474 Upper Film Sensor Assembly, 329 UPPER/MIDDLE Modules, 125 UPS (Un-interruptible Power Supply), 521 USB (Universal Serial Bus), 521 User Interface Board Assembly, 280 Using Image Transfer tab, 119 V Verification, 224 Vertical a
RESTRICTED USE ONLY Fargo Electronics, Inc. Appendix A: Engineering Drawings These drawings are attached to this document in its PDF form for specified Users ONLY. Appendix B: Technical Updates These technical updates have already been incorporated into this service document. Appendix C: Miscellaneous There is no miscellaneous information added to this service document at this time. HDP 800 Series Card Printer/Encoders Service Manual (Rev. 5.
