User manual

50 Chapter 6
pany to see how many digits their switches are expecting
for the data rate (i.e., 56 kbps or 64 kbps per B-channel)
that you intend to use.
■ 0x6F - Protocol Error, Unspecified. This cause is com-
monly receieved when trying to dial from a Centrex ISDN
line without putting a 9 at the beginning of the number.
SOLUTIONS TO COMMON PROBLEMS
Below are possible solutions for common problems:
THE PC CARD IS NOT RECOGNIZED BY CARD SERVICES.
If your PC Card is not recognized by PC Card Services, a memory
conflict may be the cause. Card Services software requires a 4K
memory window to read the Card Information Structure (CIS) of
the PC Card. Make sure that this window is excluded from your
memory manager (EMM386.EXE). To know which window Card
Services is using, refer to your Card Services documentation.
T
HE PC CARD IS NOT CONFIGURED BY CARD SERVICES.
If your PC Card is not automatically configured by PC Card Ser-
vices, your Card Services Generic Enabler may have been improp-
erly configured. Most Card Services provide Generic Enable that
automatically assigns the next available COM Port to the device.
The name of the Generic Enable may differ depending on your
Card Services provider. For more information, refer to your Card
Services documentation.
THE “PORT IN USE” ERROR MESSAGE APPEARS.
The PC Card is using a port that is already being used by another
device. Normally, PC Card Services assigns an available COM port
for each newly inserted device and maintains a list of COM ports
in use. To solve this problem, use PC Card Services to assign an
available port to your PC Card.