User Guide

Quick Start Guide

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English

FAQs

Q1. What can Ido if the device setting WiFi failed?

A : 1.Check the antenna connection is OK and the camera was powered on.

2. Make sure the camera and mobile phone near by the WiFi router

which the distance are not more than 3 meters when you setting WiFi for

the camera.

3.Make sure your router’s WiFi SSID was not be hidden,and the WiFi

frequencyis 2.4G.The camera don’t support 5G WiFi.

4.Restore the camera to factory settings and restart to setting WIFI

for camera. If the camera setting WiFi still failed, please contact us.

Q2 . How to restore the factory setting?

A : Press the reset key more than 3 seconds, and make sure the camera

is keeping on power on.The camera will restore the factory settings

successfully about 60 seconds later.

Q3 . What to do if I forgot the camera password?

A : There are two ways of resetting camera password.

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Quick Start Guide FAQs Q1. What can Ido if the device setting WiFi failed? A : 1.Check the antenna connection is OK and the camera was powered on. 2. Make sure the camera and mobile phone near by the WiFi router which the distance are not more than 3 meters when you setting WiFi for the camera. 3.Make sure your router’s WiFi SSID was not be hidden,and the WiFi frequencyis 2.4G.The camera don’t support 5G WiFi. 4.Restore the camera to factory settings and restart to setting WIFI for camera.
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Quick Start Guide Method A When your PC is in the same LAN with the camera (normally means they are connected to the same router), you can reset camera password on “SearchTool”. Step1. Open the “SearchTool”on PC. Step2. Click “Refresh”to search the camera IP, then select the I P address and click “Next”. Step3. Click “Pwd Reset”to reset the camera password to defa ult password. Tips: The camera default password is admin.
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Quick Start Guide Method B.Add the camera in the same LAN When your mobile phone connected to the WiFi is in the same LAN with the camera, you can add the camera to your phone from LAN. Step1.Open the “Camhi”APP,click "Add camera"to start add camera. Step2.Click“Search camera from LAN", and selected the searched UIDand enter thecamera password,then click “done”. Service Info Suppord Email: tech@ebulwark.com Tel: +86- 755-89255058 www.ebulwark.com Bulwark Support Team V 2 .2 -2020.