User Manual

Where to mount your Smart Garage Control door sensor:
What should I do if my garage door opens on its own?
This action was most likely not caused by myQ, but from a local remote or keypad. You will need to erase your garage door opener’s
memory, by pressing the LEARN button, and reprogramming all your remotes, keypads and Smart Garage Control to your garage door
opener. If this does not resolve your issue, check wiring and wall controls.
Below is a list of possible causes and corrective actions:
Did you mount your Smart Garage Control hub in a recommended location?
The hub should be mounted, either on the ceiling, a side wall, or opposing wall to the garage door, that is at least six feet above the
ground, and near an electrical outlet that you can plug into without an extension cord. The hub should be mounted at least four
feet away from any metal objects. Don’t move the hub to a location inside a cabinet or where it might be blocked by other objects
that can interfere with the Wi-Fi signal (see “Where to mount your Smart Garage Control hub” directions above).
Perhaps a change in your home or garage environment has caused interference between your Wi-Fi router and hub (e.g.
new smart home devices, installing metal cabinets)
your Smart Garage Control hub” directions above).
Have you recently moved your Smart Garage Control hub?
If you have recently relocated your hub, we recommend moving it back to the location where it previously worked well.
SMART GARAGE
CONTROL HUB
Amber LED
Hook
and Loop
Adhesive
Strips
OR
Pry with coin
A.
B.
MOUNT DOOR SENSOR
Install the new door sensor (top facing up) with the included fastening strips
(A.) or optional screws (B.) to a clean, dry area on top panel of garage door as
shown.