User Manual

ManualsBrandsFAQs ManualsOtherFAQs Is my garage door opener compatible with the Smart Garage Control

myQ

Smart Garage

™

Control FAQs

A quick and easy smart home upgrade, the myQ Smart Garage Control allows you to link your existing garage door opener to the

myQ app so you can control, secure and monitor the homes largest access point from your smartphone. Below are answers to

frequently asked questions about the Smart Garage Control:

Is my garage door opener compatible with the Smart Garage Control?

The Smart Garage Control works with all major brands of garage door openers manufactured after 1993 that use photoelectric

sensors .* To check if your garage door opener is compatible with the Smart Garage Control please review our compatibility list at:

https://support.chamberlaingroup.com/s/article/garage-door-openers-compatible-with-smart-garage-control

What smart home apps are compatible with myQ?

To view a list of myQ smart partners and to learn more about each partnership, please visit:

www.myq.com/works-with-myq

Is there a subscription cost to link to these partners?

There are no current fees required to connect with our myQ Smart Partners. Learn more here:

*Where the photoelectric sensors do not change to a low power mode.

www.myq.com/works-with-myq

Is myQ compatible with Alexa?

myQ evaluates each partner opportunity on a case-by-case basis. We are aware that many of our app users have requested

potential partners.

What if my LEARN button color is not shown during device setup?

may fade. Please reference the chart below when selecting your color.

Summary of content (4 pages)

PAGE 1
myQ® Smart Garage™ Control FAQs A quick and easy smart home upgrade, the myQ Smart Garage Control allows you to link your existing garage door opener to the myQ app so you can control, secure and monitor the homes largest access point from your smartphone.
PAGE 2
How can I improve my Wi-Fi connection to the Smart Garage Control hub? Your Smart Garage Control hub must be within 50 feet of your Wi-Fi router. If the Wi-Fi signal in the garage is weak, we recommend adding a Wi-Fi extender half way between your router and the Smart Garage Control hub (we do not recommend placing the Wi-Fi extender in the garage).
PAGE 3
Where to mount your Smart Garage Control door sensor: SMART GARAGE CONTROL HUB Amber LED MOUNT DOOR SENSOR Install the new door sensor (top facing up) with the included fastening strips (A.) or optional screws (B.) to a clean, dry area on top panel of garage door as shown. A. Hook and Loop Adhesive Strips OR B. Pry with coin What should I do if my garage door opens on its own? This action was most likely not caused by myQ, but from a local remote or keypad.
PAGE 4
Do you have LED Bulbs in your garage door opener? If yes, remove the LED bulbs in your garage door opener and check whether the Smart Garage Control hub’s connection to Have you changed your router password? If yes, choose “Change Wi-Fi Settings” in the myQ app. The app will walk you through updating your Smart Garage Control setup based on the color of the lights on your hub. Have you moved your router to a new location? If yes, we recommend moving the router back to its previous location.