User Manual

SOUNDPEATS
4
1. Please choose to pick up phone calls via the earbuds.
2. Please do not mute the phone calls.
3. Please clean the Mic holes to avoid dust or secretions blocking.
4. Please kindly adjust the volume through the devices.
5. If you are using the earbuds with an Android phone, please check the
settings to see if you have allowed both phone audio and media audio to be
transmitted through the earbuds.
6. Please change to some other devices to see if the condition is the same.
CHARGING
 What should I do if the charging case won’t charge?
Please try to use another known working cable to charge the case for more
than 10 hours via a laptop or computer. Compared to other electronics, the
Bluetooth earbuds are low power products. Hence, for charging safety, please
do not use fast charger.
 What can I do if any earbud stopped charging?
When you put the earbuds into the case and you will see the red light on the
earbuds when charging. If no light comes on, please use a bit of light
sandpaper or microfiber cloth with a bit of rubbing alcohol to clean the charging
connectors and try to adjust the earbuds to ensure the red light is on.
CUSTOMER SERVICE TEAM
 What should I do if the problem about the earbuds is not mentioned
in this FAQ?
If there is no solution for your problem in this FAQ, please feel free to contact
our support team through your order or our contact in the manual, we will
surely help you out soon. SoundPEATS provides 12-month warranty for every
product. Your satisfaction is always greatly important to us.