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SOUNDPEATS

FAQ

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Summary of content (4 pages)

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SOUNDPEATS FAQ BLUETOOTH-------------------------------------------------------------------- 1 SOUND--------------------------------------------------------------------------- 3 CHARGING---------------------------------------------------------------------- 4 CUSTOMER SERVICE TEAM---------------------------------------------- 4 1
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SOUNDPEATS BLUETOOTH  How to reset SoundPEATS Truefree+? 1. Clear pairing record between the earbuds and all your devices. 2. Place back the earbuds and make sure the indicators light up. 3. Press and hold both buttons for 10s until white indicators flash 3 times. 4. If the resetting is successful, when you take them out of the charging case, one earbud flashes red and white lights, and the other earbud has no light.  Why is the Bluetooth connection unstable sometimes? 1.
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SOUNDPEATS 1. UNPAIR the earbud from the phone, then the earbuds will lose Bluetooth connection to the phone and enter into pairing mode. 2. Put the earbuds into the charging case to reset. 3. Take them out of the case, then open the Bluetooth of your computer to connect. 4. If those do not help, you may need to update your computer's Bluetooth driver, which does not require a special driver itself and there is no driver for it.
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SOUNDPEATS 1. Please choose to pick up phone calls via the earbuds. 2. Please do not mute the phone calls. 3. Please clean the Mic holes to avoid dust or secretions blocking. 4. Please kindly adjust the volume through the devices. 5. If you are using the earbuds with an Android phone, please check the settings to see if you have allowed both phone audio and media audio to be transmitted through the earbuds. 6. Please change to some other devices to see if the condition is the same.