User Manual

SOUNDPEATS

BLUETOOTH

 How to reset SoundPEATS TrueAir2?

1. Clear the pairing record between the earbuds and all of your devices.

2. Place both earbuds back into the charging case and make sure that both

earbuds are in charging status (Both earbuds have solid red lights).

3. Press and hold both multi-function buttons for 10s until both indicators flash

in white twice.

4. If the resetting completed successfully, when you take the earbuds out of the

charging case, one earbud will flash red and white lights, and the other has

solid white light.

Note:

1. If any earbud flashes white light rapidly, please try to double tap the MFB,

then put it back into the charging case and take it out of the case again after a

few seconds.

2. While taking out both earbuds after successfully reset, please wait for

seconds before the earbuds pair to each other at first, then turn on the

Bluetooth of your device to connect. If one earbud doesn’t connect, please put

it back and then take it out, it should connect automatically then.

 Why is the Bluetooth connection unstable sometimes?

1. Though Bluetooth is also a kind of wireless signal transmission, it’s not as

strong as WiFi. It compromises by a lot of interference around, such as the

compatibility between the connected devices, some other wireless signal

around, WiFi frequency, and the barriers between (walls, doors, etc.).

Bluetooth range is normally around 30 feet in open space. The actual

performance replies on the environment.

2. Please charge the earbuds regularly. Low battery may cause poor

connection.

3. Please clear the pairing record and restart your device to re-pair with the

earbuds.

 What can I do if the earbuds stop connecting to my device?

1. Clear the pairing record between the earbuds and all of your devices the

earbuds connected before, and restart the device.